126 Acd Jobs - Page 5

#Skill: SAP GTS #Job Description : 1 Mandatory Skills GTS Trade Preference Compliance Processes Customs Management 2-3 years in the Consumer Goods industry in AMS

#Skill SAP SD GTS #Notice Period: Immediate #Employment Type Contract #Work ModeWFO Experience on SAP SD Must have implementations Good knowledge on GTS

Employment Type: Contract Job Description : Hands on experience SAP HANA and strong knowledge in FICO. Experience in one or more of the following skills SAP S4 Accounts payable SAP S4 Fixed assets SAP S4 General ledger SAP S4 RAR

About the Job We are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. Were looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development. As Training Facilitator, You Will Provide training to new and existing employees Develop and deliver training plans and curriculum to classes of up to 25 people Develop and utilize a variety of creative teaching techniques D...

Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-wor...

Apply Now Job Title Analyst, Real Time Management Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations, Role And KEY RESPONSIBILITIES Intraday real time monitoring of service levels for all queues for all sites through the operating window (Anytime 24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staff...

Role & responsibilities Develop detailed work plans for projects and support project team members in the creation of a formal WBS for their work. Identify project scope, timeline, budget, and success measures. Provide immediate conflict resolution and timely issue escalations. Manage and guide internal technical functional areas. Create presentations for project kick-off and closure. Conduct formal risk management activities throughout the life cycle of the project. Ensure timely resolution of all pre- and post- production issues meeting or exceeding SLA's. Prioritize production implementation & change activities. Maintain rigor around assigned projects change management. Ensure project stat...

What can you expect in a Technology Demand Manager role with TaskUs: Think of yourself as someone who is responsible for coordinating with Engineering, PMO and other IT related teams on tasks required for the implementation and provisioning of infrastructure and systems necessary to support client or internal technology approved projects using proven PMI tools, techniques and best practices. This individual will join our IT Demand Management organization supporting approved technical project management endeavors for internal enterprise and clients outsourcing services. They will have project oversight surrounding the following areas, but not limited to: supporting technical implementation of...

Roles and Responsibilities Design, develop, test, deploy, and maintain IVR solutions using Nice CXone platform. Collaborate with cross-functional teams to identify business requirements and design customized IVR workflows. Implement ACD (Automatic Call Distribution) systems for efficient call routing and management. Troubleshoot issues related to IVR development, testing, deployment, and maintenance. Ensure compliance with industry standards and best practices in contact center technology operations. Desired Candidate Profile 5-10 years of experience in IVR development using Nice CXone platform. Bachelor's degree in Any Specialization (B.Tech/B.E.). Strong understanding of contact center tec...

As an OSS Management Specialist at Nokia, you'll play a crucial role in ensuring the smooth operation and upgrades of our OSS SQM systems, adhering to agreed SLAs. You will be responsible for preventive maintenance, error collection, and data administration within the CMDB. By effectively managing IT and telecommunications services, you'll contribute to maintaining our network and facilitating strategic upgrades that align with customer needs. This role offers the unique opportunity to work across multiple products, driving innovation and excellence in managed services while supporting Nokia's mission to connect the world seamlessly. You Have: Bachelor's degree in ECE/EEE/IT with good commun...

Role & responsibilities 1. Expert Voice Engineer experience in design and implementation of voice networks. 2. Designing, installing, and maintaining voice systems, including voice servers, gateways, and applications. 3. Configuring and managing voice networks, including IP-PBX and VOIP and expert in VOIP, SIP trunking, and cloud PBX planning and deployment. 4. Troubleshooting and resolving network outages and performance issues. Regularly updating network infrastructure as required. 5. Strong knowledge in digital/analogue circuits, TDM/VOIP protocols, and packet/circuit-based networks. 6. Solid experience with IP telephony, network protocols, and security protocols Preferred candidate profi...

Experience - 4+Years JD for ReactJS developer Hands-on with html, css Strong working knowledge on Javascript Strong working knowledge of ReactJS Work locationBangalore WFO mandatory Perks & Benefits: Health and WellnessHealthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & FamilyComprehensive benefits for you and your loved ...

JD for ReactJS developer 4+ years' experience hands-on with html, css strong working knowledge on Javascript strong working knowledge of ReactJS work locationBangalore WFO mandatory

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operation...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education CCNA CCNP certification Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications ...

IT support Specialist(Sales force Admin, MCSA Certified) Senior IT Support Specialist The role involves monitoring support queues and managing issues from definition to resolution. Responsibilities include: Clear understanding of ITIL Framework and hands-on experience with ITSM platforms (ServiceNow, Remedy, Jira SM). Experience handling basic tasks related to virtualization platforms like VMware, Citrix, or HyperV Hands-on experience with user management in Active Directory, along with clear concepts of DNS and DHCP Experience working with OEMs and coordinating support for end users. Experience with Salesforce user management Qualifications Experience handling basic tasks around Vmware/Citr...

Job Summary The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions, and a proven track record of leading large-scale technology transformations. Key Responsibilities Led the Contact Center transformation team's entire project lifecycle, including design, architecture, and implementation. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Develop and maintain archit...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills : Unified Communication and Collaboration OperationsJob Requirements :Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operati...

Responsibilities: • Providing support for all Genesys PureConnect / Genesys Cloud telephony systems, including • Dialer, Decisions, QMS, Interaction subsystems, WEM, Architect, reporting and handler • development • Working closely with other engineers to troubleshoot and resolve complex problems (some after- • hours and on-call work required) • Providing thought leadership and help develop telephony best practices and preferred methods • Have a comprehensive telephony background and thorough understanding of SIP, VOIP, & QoS • Researching, evaluating, and recommending architectural improvements and new technologies • Identifying and proposing strategies around technical problems affecting te...

Roles and Responsibilities 1. Proficiency in NICE InContact Studio, Central, or CXone tools 2. Knowledge of VoIP,SIP, and telephony systems. 3. Proven experience implementing NIVE InContact or similar cloud -based contact center solutions. 4.Strong understanding of contact center technologies ,including IVR,ACD(Automatic Call Distribution ) and call routing. 5. Experience with integrations involving CRM systems (E.g., Salesforce, Zendesk) 6.Proficiency in languages like Java,Python,or C# for backend development. 7. Good Customer Communication Key Responsibilities 1. Plan, design and execute the implementation of the NICE InContact platform to meet organizational needs. 2.Configure contact ro...

As an OSS Management Specialist at Nokia, you'll play a crucial role in ensuring the smooth operation and upgrades of our OSS SQM systems, adhering to agreed SLAs. You will be responsible for preventive maintenance, error collection, and data administration within the CMDB. By effectively managing IT and telecommunications services, you'll contribute to maintaining our network and facilitating strategic upgrades that align with customer needs. This role offers the unique opportunity to work across multiple products, driving innovation and excellence in managed services while supporting Nokia's mission to connect the world seamlessly. You Have: Bachelor's degree in ECE/EEE/IT with good commun...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operation...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

#Skill SAP SD GTS #Notice Period: Immediate #Employment Type Contract #Work ModeWFO Experience on SAP SD Must have implementations Good knowledge on GTS

Employment Type: Contract Job Description : Hands on experience SAP HANA and strong knowledge in FICO. Experience in one or more of the following skills SAP S4 Accounts payable SAP S4 Fixed assets SAP S4 General ledger SAP S4 RAR