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NICE CXone Specialist Marketlegos Pvt Ltd

3.0 - 8.0 years

0 Lacs

vijayawada, andhra pradesh

On-site

As a NICE CXone Specialist, you will lead the design, implementation, and optimization of cloud-based contact center solutions. Your expertise in NICE CXone Studio and Central, along with proficiency in VoIP/SIP systems, will be essential in integrating and automating processes using REST APIs and languages like Python and C#. Joining a dynamic team, you will play a crucial role in ensuring high availability and reliability of contact center services. - Design, implement, and manage IVR workflows using NICE CXone Studio and Central. - Configure and maintain ACD (Automatic Call Distribution) systems and advanced call routing strategies. - Administer and support VoIP and SIP-based telephony sy...

Posted 3 weeks ago

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