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4.0 - 6.0 years
4 - 6 Lacs
Delhi, India
On-site
The position requires completing month-end close procedures Journal entry calculation and processing Forecast vs Actuals Variance Analysis Balance sheet account reconciliations Balance Sheet Analytics and flux analysis Support Audit Maintaining Accounting repositories Work collaboratively with business functions to obtain data and inputs to complete the monthly close. Ongoing projects related to processes improvement initiatives around key corporate accounting functions. Researching and concluding on transactions for proper accounting treatment and coding. Supporting ad hoc accounting projects. Required Skills: Proficient in Excel Ability to work in a fast paced environment Ability to work on multiple projects simultaneously Strong analytical and communication (written and verbal) skills Strong attention to detail and able to consistently and timely produce quality, accurate work Ability to work independently, and also to work in a collaborative, team environment Preferred Skills: Strong understanding of U.S. GAAP Experience working in a large ERP System Education and Experience: Bachelor s Degree in Accounting At least 4-6 years of professional experience, including experience working in a fast-paced environment. Role: Finance & Accounting - Other Industry Type: Software Product Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: Any Graduate PG: Any Postgraduate
Posted 2 days ago
4.0 - 6.0 years
4 - 6 Lacs
Hyderabad, Telangana, India
On-site
The position requires completing month-end close procedures Journal entry calculation and processing Forecast vs Actuals Variance Analysis Balance sheet account reconciliations Balance Sheet Analytics and flux analysis Support Audit Maintaining Accounting repositories Work collaboratively with business functions to obtain data and inputs to complete the monthly close. Ongoing projects related to processes improvement initiatives around key corporate accounting functions. Researching and concluding on transactions for proper accounting treatment and coding. Supporting ad hoc accounting projects. Required Skills: Proficient in Excel Ability to work in a fast paced environment Ability to work on multiple projects simultaneously Strong analytical and communication (written and verbal) skills Strong attention to detail and able to consistently and timely produce quality, accurate work Ability to work independently, and also to work in a collaborative, team environment Preferred Skills: Strong understanding of U.S. GAAP Experience working in a large ERP System Education and Experience: Bachelor s Degree in Accounting At least 4-6 years of professional experience, including experience working in a fast-paced environment. Role: Finance & Accounting - Other Industry Type: Software Product Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: Any Graduate PG: Any Postgraduate
Posted 2 days ago
4.0 - 6.0 years
4 - 6 Lacs
Kolkata, West Bengal, India
On-site
The position requires completing month-end close procedures Journal entry calculation and processing Forecast vs Actuals Variance Analysis Balance sheet account reconciliations Balance Sheet Analytics and flux analysis Support Audit Maintaining Accounting repositories Work collaboratively with business functions to obtain data and inputs to complete the monthly close. Ongoing projects related to processes improvement initiatives around key corporate accounting functions. Researching and concluding on transactions for proper accounting treatment and coding. Supporting ad hoc accounting projects. Required Skills: Proficient in Excel Ability to work in a fast paced environment Ability to work on multiple projects simultaneously Strong analytical and communication (written and verbal) skills Strong attention to detail and able to consistently and timely produce quality, accurate work Ability to work independently, and also to work in a collaborative, team environment Preferred Skills: Strong understanding of U.S. GAAP Experience working in a large ERP System Education and Experience: Bachelor s Degree in Accounting At least 4-6 years of professional experience, including experience working in a fast-paced environment. Role: Finance & Accounting - Other Industry Type: Software Product Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: Any Graduate PG: Any Postgraduate
Posted 2 days ago
4.0 - 7.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Position: Senior Finance Executive Experience : 4-6 Years Qualification: BBA/B.com/MBA/M.Com Location : Kondapur Willing to work in UK shifts Transportation Is not available Roles and Responsibilities: Managing records,receipts and Payments. Reconciling daily, monthly and yearly transactions Developing an in-depth knowledge of organizational products and process Providing customer service to clients Handling Emails,Invoices Resolve financial disputes raised by the customer service and sales teams Being a key point of contact for other departments on financial and accounting matters Supporting the Finance Manager and executives with projects and tasks when required Working on Bank Reconciliation and report to manager. Identifying issues and coming out with solutions. Following up with clients on the queries. Skills Required ; Good Communication Skills Expertise in Reconciliation Accuracy is essential. Should have experience in finance and data processing environments. Should have the ability to multi-task. Should be capable of self-management and motivation to work to imposed regulated standards and timescales. Should have the ability to operate with own initiative. Should have the ability to spot errors in data an
Posted 5 days ago
12.0 - 15.0 years
13 - 16 Lacs
Gurgaon, Haryana, India
On-site
Responsibilities: To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Pipeline development through a combination of cold calling, email campaigns, and market sectorknowledge/resourcefulness. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data. Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Required Skills: Successfully sold into large Manufacturing companies. 12+ years of enterprise solution sales experience selling CRM, ERP, or similar. A proven track record of driving and closing enterprise deals. Consistent overachievement of quota and revenue goals. Degree or equivalent relevant experience required. Experience will be evaluated based on the skills youll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: Strategic account planning and execution skills. Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the North of India. Strong technical competence. Passion and commitment to customer success. Ability to sell both an application and deployment of a platform. Strong time management skills. Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement. Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
Posted 5 days ago
0.0 - 4.0 years
0 - 0 Lacs
karnataka
On-site
We are currently seeking two CA Interns/Articles to join our team at R M Rao & Associates, Chartered Accountants in Bengaluru. As an intern, you will be responsible for assisting with accounting, auditing, handling taxation matters, ensuring compliance with financial regulations, and providing support to senior accountants. The ideal candidates should have cleared both groups of CA Inter and possess a basic understanding of accounting principles and standards. A strong intent and interest in learning, as well as good communication skills, both written and verbal, are also required for this role. This is a paid internship position with a stipend ranging from Rs 12,000 to Rs 15,000 per month. If you are interested in this opportunity, please feel free to share your resume and get in touch with us using the following contact details: Email: ca@rmrao.com Contact No.: 97399 61750 Contact Person: Mallikharjuna Rao Ramu Office Address: 2731, Nandi, 2nd Floor, E Block, Sahakara Nagar, New Airport Road, Bengaluru - 560092. We look forward to hearing from you and potentially welcoming you to our team at R M Rao & Associates.,
Posted 1 week ago
0.0 - 1.0 years
3 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Job description Responsibilities: Understanding clients needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related IFRS or GAAP and GAAS issues Developing an understanding of the RSM audit approach and tools Assessing risks and evaluating the client's internal control structure Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues Drafting financial statements under prescribed formats Required Qualifications: Minimum B.A / B.S. degree or equivalent from an accredited university by the time employment commences Accounting major A minimum 3.0 GPA is preferred Preferred Qualifications: Qualified CA Freshers with Articleship Qualified ACCA/ CPA Fresher ACCA/CPA Pursuing (half-way through the qualification).
Posted 1 week ago
2.0 - 7.0 years
10 - 20 Lacs
Hyderabad
Work from Office
EC-Council EC-Council is the worlds largest cybersecurity technical certification body. We operate in 145 countries globally, and we are the owner and developer of various world-famous cybersecurity programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cybersecurity mindset of countless organizations worldwide. www.eccouncil.org Job Summary We are seeking a highly motivated and detail-oriented Manager – Finance to oversee the monthly closing of books of accounts for group entities across multiple countries. The ideal candidate will be responsible for reviewing the financials prepared by the team, ensuring their accuracy, and approving them for finalization. The role also includes oversight of consolidated financial statements and reviewing statutory compliances for selected entities to ensure regulatory adherence. Key Responsibilities Manage and oversee monthly financial close processes for group entities operating across multiple jurisdictions. Review and validate books of accounts closed by the finance team; provide approvals for finalization. Review and analyze consolidated financial statements for accuracy, consistency, and completeness. Monitor and ensure statutory compliances (e.g., tax filings, statutory returns, regulatory submissions) are met for assigned entities. Identify and resolve discrepancies, variances, and accounting issues during the closing and reporting cycle. Collaborate with auditors and support both internal and statutory audits with necessary documentation and reconciliations. Recommend and implement improvements to financial reporting processes and internal controls. Work closely with cross-functional teams (e.g., Tax, Treasury, Legal) to ensure timely and compliant reporting. Required Qualifications and Skills Bachelor’s or Master’s Degree in Accounting, Finance, or a related field. Chartered Accountant (CA) or equivalent qualification preferred. 1–3 years of relevant experience in financial reporting, accounting, or audit—preferably in a multinational or multi-entity environment. Solid understanding of IFRS /Ind AS/ US GAAP / local GAAPs and regulatory frameworks. Prior exposure to statutory compliance review and regulatory filings. Proficiency in accounting systems (e.g., SAP, NetSuite, Oracle) is an advantage. Strong analytical, organizational, and communication skills. Ability to work independently, prioritize tasks, and manage deadlines in a dynamic environment. Additional Information We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we do not discriminate based on such characteristics, or any other status protected by the laws or regulations in the locations where we work. EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need a reasonable accommodation to complete the process, please contact us ecchr@eccouncil.org and let us know how we may assist you. This notice together with our Privacy Policy and Terms of Use of this website and any other documents we mention here are meant to inform you on what personal data about you we collect, use, disclose, share or otherwise process when you are applying for a job at EC-Council or when EC-Council contacts you for recruitment purposes. Please read carefully to understand our views and practices on how we protect your personal data - Privacy Policy EC-Council conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Offer of employment may be contingent to the satisfactory results of background checks conducted by EC-Council or a third party. EC-Council reserves the right to revoke any such employment anytime until the results have been found satisfactory.
Posted 1 week ago
5.0 - 7.0 years
5 - 8 Lacs
Mumbai, Maharashtra, India
On-site
About the Role: As a Senior Consultant in Finance Transformation , you'll work with leading organizations to drive financial transformation initiatives. This includes optimizing finance processes, implementing new technologies, enhancing reporting capabilities, and improving financial performance. Key Responsibilities: Finance Process Optimization: Analyze current finance operations to identify areas for improvement. Design and implement streamlined financial processes to improve efficiency and accuracy. Automate finance functions using technologies like RPA, AI, and ERP systems. Technology Enablement: Support the implementation of finance technologies (e.g., SAP S/4HANA, Oracle Financials, Workday). Assist in system integration, data migration, and process redesign. Leverage financial analytics tools for enhanced reporting and forecasting. Financial Reporting & Analysis: Develop dashboards and financial models for strategic decision-making. Enhance the accuracy, timeliness, and efficiency of financial reporting. Drive data-driven insights for finance leadership. Change Management & Stakeholder Engagement: Work closely with stakeholders to manage change during finance transformation projects. Facilitate workshops, training sessions, and stakeholder communications. Collaborate with cross-functional teams to ensure alignment with business goals. Project Management: Lead or support project teams in delivering finance transformation initiatives. Manage timelines, budgets, and project deliverables effectively. Ensure quality assurance and compliance with project standards. Desired Qualifications: Education: Bachelor's/Master's degree in Finance, Accounting, Business Administration, or related fields. Experience: 5-8 years of experience in finance transformation, process improvement, or finance consulting. Proven track record of implementing finance transformation projects in complex environments. Certifications (Preferred): CPA, CFA, MBA, or relevant finance certifications. ERP certifications (SAP, Oracle, Workday) are a plus. Key Skills: Finance Expertise: Strong understanding of finance processes, accounting principles, and financial reporting. Process Improvement: Experience with Lean, Six Sigma, or other process improvement methodologies. Technology Proficiency: Knowledge of ERP systems, financial automation tools, and data analytics platforms. Project Management: Strong ability to manage multiple projects and drive them to successful completion. Analytical Thinking: Ability to analyze complex data and provide actionable insights. Communication: Excellent written and verbal communication skills for stakeholder engagement. Key Competencies: Strategic Thinking: Ability to align finance transformation initiatives with business goals. Problem-Solving: Strong analytical skills to identify issues and recommend solutions. Leadership: Capability to lead teams and mentor junior consultants. Adaptability: Comfortable working in fast-paced, dynamic environments. Collaboration: Strong interpersonal skills to work with cross-functional teams.
Posted 1 week ago
7.0 - 8.0 years
1 - 12 Lacs
Navi Mumbai, Maharashtra, India
On-site
Job description 1. Accounting up to Finalization in Tally 2. Control on Receivables/Payables/Advances/Deposits/Loans 3. Payments of Salary, Vendors, Reimbursements, Loans EMI, PF, ESIC, TDS, GST, PT, MLWF 4. Reports to Manager of Cash Flows with Tax & GST Audits Required Candidate profile 5. Performing other accounting duties 6. Assist in Budget and Analysis 7. Assist in Dept. Scrutinies and Assessment 8. IT Return filing 9. Handling accounts of Director's & Sister concerns
Posted 1 week ago
3.0 - 4.0 years
3 - 5 Lacs
Pune, Maharashtra, India
On-site
-Contact customers/clients with overdue accounts, negotiate payment plans/settlements -Overdue payments reminder over emails/calls -Resolve any discrepancies in payments/invoices -Strategies to reduce outstanding debts -Keep accurate records Required Candidate profile -Update management on account status, progress -Escalate unresolved issues -Excellent customer service, maintain positive customer relationships -Excellent English Comm Skills Education UG: B.Com in Commerce, Any Graduate
Posted 1 week ago
10.0 - 15.0 years
18 - 20 Lacs
Mumbai, Maharashtra, India
On-site
A Paper Manufacturing company Mumbai is looking for a Qualified Chartered Accountant. Knowledge of VAT, CST, Service Tax, Excise matter to deal with the appropriate authorities alongwith the filing of statutory returns. Required Candidate profile Good knowledge and expertise in filing of corporate income tax returns and other tax matters. Supervision on the maintenance of books of account. Education PG: CA in Any Specialization
Posted 1 week ago
0.0 - 4.0 years
0 - 0 Lacs
karnataka
On-site
We are currently seeking two CA Interns/Articles to join our team at R M Rao & Associates, Chartered Accountants in Bengaluru. As an intern, your responsibilities will include assisting with accounting and auditing tasks, managing taxation matters, ensuring compliance with financial regulations, and offering support to senior accountants. The ideal candidates should have cleared both groups of CA Inter and possess a basic understanding of accounting principles and standards. We are looking for individuals with a strong intent and interest in learning, along with excellent written and verbal communication skills. This is a paid internship with a stipend ranging from Rs 12,000 to Rs 15,000 per month. If you are enthusiastic about this opportunity and meet the qualifications mentioned above, please feel free to reach out to us via email at ca@rmrao.com or contact us at 97399 61750. You can also directly contact Mallikharjuna Rao Ramu, the designated contact person, at our office located at 2731, Nandi, 2nd Floor, E Block, Sahakara Nagar, New Airport Road, Bengaluru - 560092.,
Posted 2 weeks ago
2.0 - 6.0 years
0 - 0 Lacs
ahmedabad
On-site
Role - UK Accountant Specialist ( Property Management/ Real Estate background ) Working Days - Monday to Friday Working Hours - 12:30 to 10:00 PM (IST) UK Shift Experience - 2 to 5 years Salary - up to 70K Location - SG highway Ahmedabad Immediate joiners preferred Job role -- Process transactions: invoices, payments, payroll entries, reconciliations. Prepare monthly VAT returns and ensure HMRC compliance. Deliver timely month-end closing and financial statements. Manage annual accounts and liaise with UK-based accountants. Maintain accurate cashflow forecasts and budgeting trackers. Oversee rent receivables and property-related payments. Ensure compliance with UK GAAP / IFRS. Support financial modelling for fundraising or expansion. Preferred Skills -- ACA/ACCA/CIMA qualified or part-qualified with UK experience at least 3-5 years. Hands-on with Xero, QuickBooks or similar. Experience in real estate, prop tech or scale-ups is an advantage. Detail-oriented and deadline-driven. Strong communicator and team player. applying - Share resumes to connectcare206@gmail.com or 9313894760
Posted 3 weeks ago
1.0 - 5.0 years
1 - 2 Lacs
Vapi, Gujarat, India
On-site
Manage All accounting transactions in Tally Booking of Bills of Purchase, Sales, Cash and Bank, Journal Entries Filing of GST returns Computer Knowledge- MS Excel, MS Word, etc Update Financial Statements, Balance Receivable Payable Preparing Invoice Required Candidate profile Must have Tally knowledge Graduate degree in any Field Handle monthly, quarterly and annual closings Manage balance sheets and profit/loss statements
Posted 4 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Ahmedabad, Gujarat, India
On-site
We are looking for 5 Executives for External Audit & Taxation roles to work with our middle eastern clients. Ideally 1 to 2 years of accounting experience within an Accounting/ financial services/ auditing or similar company. CA semi qualified/ ACCA semi qualified or qualified A degree in Accounting, Finance, or a related field is preferred. Proficiency in Financial Reporting Knowledge of Taxation Strong experience in Financial Analysis Solid understanding of Accounting Principles and practices. Ability to ensure compliance with various financial regulations and standards. Risk Management skills to identify and mitigate financial risks.
Posted 1 month ago
3.0 - 8.0 years
4 - 7 Lacs
Aurangabad
Work from Office
1. Accounting 2. Auditing 3. Reconciliation 4. MIS Reporting & Analysis 5. Cost and cash management
Posted 1 month ago
4.0 - 5.0 years
4 - 7 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Role : Accounts Payable Executive Experience : 4 to 5 Years Qualification : B.com Location : Bangalore Job Description : Roles & Responsibilities Accounts Payable Invoice Processing. Invoice processing of all the currencies across the Globe. Direct and Indirect tax apllicatation for Vendor invoices. handling urgent requests on Vendor Invoice payment. mutliple Invoice reports to be prepared ans shared with Manager. Interact with other P2P teams to resolve the issues and concern for the invoice posting. Ensure all the necessary supportings are available to process vendor invoice for payment Vendor Invoice processing for all currency and location. WHT & TDS determination on the verious vendor INvoices. Completing daily work allocation on Invoice posting. Ensure processing Invoices keeping TAT intact. Daily, weekly and monthly report for Accounts Payable process. Identify and come up with new process or change in existing process to reduce manual intervension and enhance more controls.
Posted 1 month ago
8.0 - 10.0 years
7 - 9 Lacs
Kolkata, West Bengal, India
On-site
Eligibility: Minimum 15 years of regular, full-time education (10 + 2 + 3) Graduate/Post Graduate degree in Accounting or Finance Expertise in IFRS and financial reporting standards. Hands-on experience with financial consolidation for multi-entity businesses. Strong understanding of closing processes, accruals, reconciliations, and eliminations. Experience in financial statement preparation and regulatory compliance. Key Responsibilities: Good experience in handling RTR role as a reviewer. Experience in preparing CXO level presentations Should possess good skills to write commentary and footnotes Ability to analyse the data, MIS and create meaning insights Good command over MS Excel and data mining applications Ability to manage business stakeholders and drive conversations Should be good in handling customers independently Should have design thinking and solution skills Fair understanding on creation of annual plans, overheads, variances etc Financial Consolidation: Perform group-level financial consolidation for multiple entities. Ensure elimination of intercompany transactions and balances. Maintain chart of accounts consistency across entities. Month-End & Year-End Closing: Execute month-end, quarter-end, and year-end closing activities. Ensure timely recording of journal entries, accruals, and adjustments. Reconcile balance sheet accounts and resolve discrepancies. Reconcile general ledger accounts, intercompany balances, and key financial metrics. Coordinate with local finance teams to ensure accurate and timely closing. Financial Reporting: Prepare consolidated financial statements (P&L, Balance Sheet, Cash Flow). Ensure compliance with IFRS/GAAP and company policies. Support management reporting with variance analysis and key financial insights. Provide variance analysis and management reporting with financial insights. Compliance & Audit Support: Ensure compliance with regulatory and internal reporting requirements. Assist in external & internal audits by preparing financial data and reconciliations. Support the preparation of statutory financial statements and regulatory filings. Internal Controls: Implement and monitor internal financial controls to ensure compliance. Process Improvement & System Management: Identify and implement process improvements to enhance closing and reporting efficiency. Support the implementation of automation tools, ERP systems, and financial reporting software. Collaborate with finance and IT teams to improve data accuracy and reporting efficiency.
Posted 1 month ago
4.0 - 5.0 years
5 - 9 Lacs
Pune, Maharashtra, India
On-site
Role : Sr. Finance Executive Experience : 4 to 5 Years Qualification : B.com,M.com Location : Pune Job Description : This is a full-time on-site role for a Finance Executive. The Finance Executive will be responsible for managing financial statements, analysing data, handling finance activities, managing Goods and Services Tax (GST) compliance, and financial reporting. Key Responsibilities: 1. Invoicing Timely and accurate generation of invoices for all products and services. Ensure invoices are issued in compliance with customer contracts and applicable regulations. Monitor and maintain records of all invoicing activities. 2. Accounts Receivable Manage the accounts payable process to ensure timely collections. Regularly update and maintain customer accounts and payment statuses. Implement strategies to reduce the days sales outstanding (DSO). 3. GST Compliance Ensure compliance with Goods and Services Tax (GST) regulations. Prepare and file GST returns accurately and on time. Conduct regular reviews of GST compliance to identify and rectify discrepancies. 4. Reconciliation Perform monthly reconciliation of accounts payable and general ledger. Investigate and resolve discrepancies in financial records promptly. Maintain accurate and organized documentation for all reconciliations. 5. E-Invoicing Implement and manage e-invoicing processes as per GST requirements. Ensure seamless integration of e-invoicing with existing accounting systems. Regularly update the team on e-invoicing compliance and best practices. 6. Customer Contracts Review and maintain accurate records of customer contracts. Ensure invoicing and collections align with contract terms. Collaborate with sales and legal teams to address contract-related issues.
Posted 2 months ago
2.0 - 5.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Customer Support Agent Are you a brilliant analytical mind and a problem solver who could provide front-line support for a game-changing, Accounting/Tax Software? Do you want to be a hero to customers by resolving their complex accounting and tax calculation queries? Are you good with computers and Windows Operating systems? We are looking for Customer Support Agents to join our support team in Hyderabad as well as providing telephone, email and remote assistance to our UK customers as part of our Customer Support Team. Acuity Software Technologies is a Hyderabad based software Development Company, a part of UK based group of companies. The Group has a rapidly growing brand of software products. Key responsibilities We are pleased to announce the recruitment of a Technical/Customer Support Agents who are fluent in English. Daily tasks include: Providing first-level support. Using your accounting knowledge, to identify issue a customer is facing and resolving and providing relevant advice to them. Actively supporting the customer in all aspects through to problem resolution, keeping the customer informed and updated. Clearly and concisely logging and tracking details of solutions provided to resolve customer issue while maintaining and updating customer database. Testing of the products to ensure the quality of the product and also assisting the Business Analyst in terms of documentation. Discussion with development and QA teams to resolve technical issues Documenting customer requests for modification of existing and new feature. Liaising with Product Analysts and development team leads. Essential Requirements Must have very good communication skills in English, both verbal and written. Must have good computer skills and knowledge of Microsoft Windows OS. Must be very good in Microsoft Office MS Word, MS Excel, etc. Good knowledge of book-keeping, accounting and taxation. Good understanding of various accounting software and its functions. Ability to interpret tax calculations rules and perform tax calculations. Good organisational, interpersonal and analytical skills. Excellent telephone and customer handling skills. Ability to handle stressful situations and deal professionally with irate customers. Qualification B. Com MBA
Posted 2 months ago
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