Accounts Receivable Specialist - Night Shift

Role & responsibilities

• Prepare and issue client invoices accurately and on schedule, ensuring adherence to company policies and guidelines
• Review billing details for accuracy, investigate any issues, and address discrepancies
• Manage accounts receivable by regularly reviewing aging reports and actively following up on outstanding balances
• Engage with customers to resolve payment concerns and respond promptly to billing-related inquiries
• Maintain the accuracy of AR records through regular reconciliations and support audit preparation as needed
• Work closely with internal departments (Sales, Legal, Customer Success) to investigate and resolve billing disputes
• Evaluate the credit profiles of new clients, set credit limits, and periodically reassess existing limits
• Keep detailed and organized records of receivables, communications, and adjustments
• Ensure billing and collection practices comply with internal controls, tax requirements, and accounting standards
• Identify patterns in receivables to improve collection strategies and support continuous process improvement
• Provide responsive, solution-oriented service to clients on billing, payments, and contract matters
• Assist with documentation of internal finance controls, support sales tax filing (Canada/USA), and perform basic reconciliations
• Actively monitor shared billing and credit mailboxes, ensuring timely and accurate follow-up on all inquiries.

Preferred candidate profile

• 3+ years of experience

  in Accounts Receivable, preferably in a SaaS or multi-entity environment

• Hands-on experience using Salesforce Billing Cloud

  to manage invoicing and customer accounts

• Proficient in end-to-end AR processes

  , including invoicing, collections, cash application, and dispute resolution

• Strong communication and collaboration skills

  , with the ability to work cross-functionally across Finance, Sales, and Legal

• Advanced Excel skills

  , including pivot tables, VLOOKUP/XLOOKUP, conditional formatting, data validation, and large dataset analysis

• Detail-oriented and analytical

  , with the ability to manage AR aging reports and drive timely collections
• Familiarity with

  multi-currency transactions, tax compliance (GST/HST, USA State taxes),

  and working in a fast-paced, remote SaaS environment.