Posted:1 month ago|
Platform:
Work from Office
Full Time
Responsibilities: Make outbound calls to insurance companies to inquire about the status of claims. Identify and resolve claim denials, exceptions, or exclusions. Read and interpret insurance Explanation of Benefits (EOBs). Maintain accurate and detailed notes regarding collection efforts. Follow up on unpaid claims within standard billing cycle timeframes. Investigate and appeal denied claims. Handle patient inquiries on account status and charges. Maintain strict confidentiality in accordance with HIPAA regulations and company policy. Work with the billing team to ensure all bills have been dispatched to the relevant parties. Stay informed about changes in insurance policies, procedures, and regulations. Role & responsibilities
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