Accounts Receivable Associate

Role & responsibilities:

• Timely processing of invoices, credit memo and refunds.
• Timely submission of invoices as per Sponsor requirements.
• Support AR team with high quality delivery and focusing on centre of excellence.
• Review the Client contracts/change orders/change notes forms etc and update the details in the financial system on a timely basis.
• Purchase Orders are collected, reviewed and updated in our financial system as appropriately.
• Queries / Tickets are managed timely & responded accurately & comprehensively.
• Review the dispute invoice & actioning them as needed.
• Embed and develop Own It @ ICON Culture and the ICON four Values
• Work closely with cross-functional teams, including Ops and finance, to resolve billing issues and streamline processes.
• Analyze the dispute invoice & ensure to drive for continuous improvements.
• Lead or participate in projects aimed at reducing AR cycle time, improving cash flow, and increasing overall department efficiency.
• Demonstrate teamwork, energy, responsiveness, decision-making, and effectiveness.
• Conduct regular reviews of AR processes to ensure compliance with industry standards and best practices.
• Support the preparation of ad-hoc management presentations.
• Ensure compliance with internal controls, company policies, and legal/regulatory requirements related to billing, collections, and payment processing.

Preferred candidate profile

• 3 -7 years of Post Qualification Experience
• Minimum 3-7 years of experience in shared service operations
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Demonstrate ability to interpret data (analytical skills) and convert between formats.
• Numerate with financial understanding.
• Having exposure to Global AR process & Centre of Excellence model.
• Excellent working knowledge of MS office package, in particular Excel.
• Prior experience in Oracle Financial systems, Hyperion, Alteryx, Power BI etc. is an advantage.
• Excellent communication (written and oral) and influencing skills.
• Experience in stakeholder management, project management, or a related field.
• Ability to work under pressure and manage multiple priorities.
• Attention to detail, accuracy, and ability to meet deadlines.
• Experience in Accounts Receivable with Six Sigma certification is preferable.