Technical Support Engineer / Customer Support Zato

3.0 - 7.0 years

0 Lacs

telangana

On-site

As a Technical Support Engineer at Zato Origin India Pvt. Ltd., your role is crucial in providing frontline technical support to Zato's accounting firm clients. You will be responsible for diagnosing and resolving platform issues, guiding users through features and workflows, and communicating customer feedback to the product and engineering teams. Key Responsibilities: - Provide first-line technical support via email, chat, and ticketing systems - Diagnose and troubleshoot issues related to Zato's platform (jobs, automation, integrations, etc.) - Reproduce reported bugs in staging environments and document detailed steps - Guide users through platform features including Dashboard, Jobs, Aut...

Posted 1 month ago

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Distributor Sales Manager Zauvijek Tech Private Limited

4.0 - 8.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As a Software Distributor Manager at Zauvijek, a leading provider of innovative billing and accounting software solutions, your role is crucial in expanding the market reach of our products. You will be responsible for promoting, selling, and supporting our billing and accounting software in the regions of Karnataka, Gujarat, Maharashtra, Uttar Pradesh, Tamil Nadu, and Andhra Pradesh. Key Responsibilities: - Promote and sell Zauvijek's billing & accounting software to businesses and channel partners. - Develop and maintain relationships with local resellers, system integrators, accountants, and more. - Provide product demonstrations and basic training to clients and partners. ...

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