Account Manager, Security Access Service Edge

As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

Check Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies for 2024. We've also earned a spot on the Forbes list of the World's Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

Major Responsibilities

• Developing and maintaining a close relationship with the customer throughout the whole customer lifecycle.
• Driving customer adoption of newly released product features
• Working closely with the Sales team on building customer strategies, ensuring new opportunities are identified and managed
• Taking part in the pre-sales process and handshake with Sales to ensure a smooth customer on-boarding
• Advocating customers needs, and influencing the product roadmap according to customers priorities
• Ensuring customers are ready to be a reference for Sales & Marketing efforts
• Maintaining and overseeing product knowledge-base guides and leading the development of a support community

Desired Background

• 2-4 years of experience as a Sales Executive/Account Manager
• Knowledge in CSM/Account management or similar customer-facing position, preferably working in the SaaS or cybersecurity sector
• Proven ability to develop and cultivate lasting customer relationships
• Technological mindset able to have a technological discussion with IT managers and senior stakeholders, as well as high-level technical meetings
• Exceptional written and verbal communication skills and the ability to convey complex technical messages in a clear and simple way
• Strong team player and collaborator
• Degree in a related field, Business, Computer Science or Information Technology preferred
• Must be eligible to work in the India without sponsorship from an employer now or in the future.
• The reading, writing, and speaking language requirements (Hindi + English)