212 Account Manager Jobs - Page 2

URGENT HIRING !!! For more information call or WhatsApp +91 8527364486 Mail us at: [HIDDEN TEXT] location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc. Financial Record Keeping and Processing: Maintaining financial records: This includes recording daily transactions, managing ledgers, and updating financial databases. Processing invoices and payments: Handling both accounts payable (paying bills) and accounts receivable (collecting payments). Reconciling bank statements: Comparing bank records with company records to ensure accuracy. Data entry: Accurately inputting financial information into accounting systems. Preparing financial documents: Creating invoices, purchase orders, and other financial documents. Reporting and Analysis: Assisting with financial statement preparation: Helping to compile reports like profit and loss statements, balance sheets, and cash flow statements. Preparing reports for audits: Gathering and organizing financial data for internal and external audits. Analyzing financial data: Identifying discrepancies and potential areas of concern. Other Responsibilities: Assisting with budgeting: Providing support in the budget preparation process. Maintaining files and records: Keeping both physical and digital financial records organized. Ensuring compliance: Helping to ensure the organization adheres to financial regulations and policies. Communicating with vendors and clients: Addressing billing and payment inquiries. Providing support to senior accountants: Assisting with various accounting tasks as needed.

Hiring for Inside Sales Specialist (B2B Sales ) || Upto 8LPA || 2 Way Cab || Qualification: Any Degree Shift: Rotational Shift Days: 5 Days Location: Hyderabad Package upto - 8 Lpa Relieving Mandate Eligibility : Min 2+yrs Inside Sales Specialist (B2B Sales) ( B2B international mandatory ) Interview: HR, Assisment and Ops Skills: Good Communication Skills Interested candidates can mail your updated resume to HR Balasri - 9030179503( Share resume to watsapp) refer your friend's / Colleagues Email id : Panasa.Balasri@axisservice.co.in NOTE : Immediate joiner Needed

Please read the entire content carefully before responding. Opportunity for Collaboration: HR Consulting Services with a Reputed Multinational Group Ref: NII//MHMX/32BE-JP-SP Note: If you are not the intended recipient, kindly disregard this message. Business Partnership Opportunity HR Consultancy Services [For upfront queries, please call between 4:00 PM and 9:00 PM IST on working days (Monday to Friday).] To be considered, kindly complete the attached questionnaire, as it is essential for eligibility and to receive the detailed proposal. Are You Interested in a Strategic Alliance Partnership with a Reputed Multinational Group We invite you to explore the possibility of becoming a Business Alliance Partner with Neugene, operating under our established brand for HR staffing solutions (Recruitment Services). The brief responsibilities and key terms are outlined at the end of this message. About Neugene: [Website: www.neugeneinc.com] Neugene is a globally recognized leader in HR consultancy, with over three decades of expertise and innovation. Our reputation is built on delivering strategic HR solutions to top-tier corporations worldwide, including many Fortune 500 companies. Currently, Neugene ranks among the top 20 HR service providers globally and has the largest network within India. Our vision is to expand our global footprint by establishing Business Alliance Partnerships across major locations domestically and internationally. If you possess an entrepreneurial spirit and are interested in a high-revenue potential, low-investment partnership, we encourage you to share your full profile and respond to the following questions: Application Questionnaire: Please answer clearly and point-wise to facilitate shortlisting: Personal Details: Full Name (with gender & age): _________ Highest Qualification: ___________ Total Industry Experience: _______________ Nationality: ______________ Financial Capacity: Do you have an investment capacity of approximately INR 180K to 780K _________ Infrastructure Readiness: Do you have arrangements for office infrastructure, such as a home office or commercial space, with necessary facilities (Computer, Phone, Internet) ____________ Decision-Making Skills: Can you demonstrate prompt decision-making (Please provide an example if possible): ____________________________________ Experience in Relevant Fields : Do you have exposure or experience in Human Resources, Marketing, Finance, Information Technology, or Engineering Please specify: ____________________ Understanding of the Business Model: a) Do you understand that this is a franchise partnership business opportunity in HR consultancy, not a direct job position _____________ b) If selected, can you execute the required documentation within 3-5 days ___________ Interview Availability: Would you be available for a telephonic or face-to-face interview Please specify your preference: __________ Operational Details: Preferred Location wherefrom you wish to operate remotely (complete address): ______________________________________________________________________________ Contact details ( phone, email): ___________________________________________ Main Email ID: ________________________________ Alternative Email ID (at least one): _____________________________ Supporting Documents: Please attach your latest and detailed CV/profile. Reference Code: ____________________ (as provided in the subject of this email) Upon receiving your complete profile and responses, we will share a comprehensive business proposal. Kindly ensure all questions are answered point-wise for faster processing. Responsibilities for Franchisee Partner Responsibilities under this partnership are explained in different categories below. Full details, schemes, and terms will be provided upon your positive response. Categories include: Category A: Sourcing job-vacancies from reputed organizations from India and overseas (globally), with access to our candidates global databank to find suitable candidates for sourced job-job-vacancies. Category B: Handling candidate screening, shortlisting, and coordinating interviews for the job-vacancies received from Neugene of its clients; you will have access to the candidates global databank will be available to you 24x7, to search the suitable candidates for the clients job-job-vacancies. Category H: Sourcing job-vacancies from reputed organizations in India and overseas (globally) and transferring the job-vacancies received from the reputed companies to Neugene. Neugene's Resource team will help in finding suitable candidates for those positions. (Technically, Category A is equal to Category B and H in terms of responsibilities.) Training & Support: Selected partners will receive thorough training (online or in-person) and access to our global candidate database, along with know-how to support your success in this business. Looking forward to your interest, trusting that you will provide complete and accurate responses. Needless to mention that incomplete responses to the questionnaire will not be entertained and it will be a waste of effort. Best regards, S. Kumar GM Client Relations Neugene International Inc. HR Consulting Division [Websites: www.neugeneinc.com | www.neugeneinternational.com] [HIDDEN TEXT] | [HIDDEN TEXT] Please avoid direct calls without prior appointment through WhatsApp message. For initial contact, please WhatsApp or SMS your full name and email with the subject: Regarding BAFP at +91 93131 37171. Personal visits or meetings, if desired, are strictly by prior appointment only. We reiterate that if you are not the intended recipient, kindly disregard this mail-message or unsubscribe.

1. GST work/ filling of monthly return/Reco/Annual return etc. 2. TDS deduction /deposit and TDS return filling quarterly. 3. Balance Sheet finalization/ Ledger scrutinizes. 4. Bank Limit renewal data / documents. 5. Online uploading of supplier payments on Bank portal. 6. Handling of BG/LC work. 7. Checking of supplier/subcontractor bill.

Immediate (and notice period) hiring for an international voice and sales process for a digital marketing client. Mega walk-in drive held on 2nd September 2025 (Tuesday), 11:00am - 5:00pm at Regalix India Pvt ltd - opposite to Ikea - hitech city We are looking out for: - Smart GRADUATE freshers with excellent communication skills - experienced folks with atleast 1yr of experience in international voice process OR sales process - should be flexible to work in any shift - 5days WFO (Sat and Sun is a fixed week off) - Fresher - 12months: 3LPA - Experience for 12months and above: 30 hike Mention the name: Mehnaz HR on your resume before the interview. Please send your resumes on +91 9154784810 on whatsapp for more interview details. HR available from 12:00pm - 6:00pm, Monday to Friday.

Create campaign strategies and monitor the execution to achieve the brand objectives. Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc. Develop, implement and manage a brand's social media strategy on a monthly basis. In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting. Measure the success of every social media campaign, as per required metrics. Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands. Communicate with industry professionals and 3rd party vendors if and when required. Provide constructive feedback to the team(copy & design) to achieve desired results. Requirements: 1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred). 2. 3+ years of proven experience in social media management within a client-based agency or related environment. 3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients. 4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients. 5. Profound understanding of social media platforms, algorithms, content formats, and best practices. 6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

We are looking to for MBA Freshers for our clients in Sales, HR & finance. Interested candidates can apply & call we will get back to you if shortlisted. MBA/ BBA(Finance/ HR/ Marketing) Freshers ---Make your career in Banking / Finance/ Industrial Sales/ Cement Sales Looking for candidates who are MBA Post Graduate freshers High on energy .Hardworking ,Open to work in challenging Environment Excellent communication desired. Should be good in Excel

Key Responsibilities: 1. Sales and service delivery in assigned territory 2. Manage customer relationships and be single point of contact 3. Grow Customer Market Share (CMS) and Revenue Market Share (RMS) 4. Deliver Data, Voice, and Fixed Line installations as per targets 5. Hunt for new accounts and cross-sell multi-product lines 6. Build and maintain sales funnel for all three Lines of Business 7. Gather market intelligence and monitor competition Skills Preferred: 1. Sales experience (min 1 year) 2. Relationship building and management 3. Negotiation and closing orders/contracts 4. Upsell and cross-sell capabilities

Key Responsibilities: 1. Sales and service delivery in assigned territory 2. Manage customer relationships and be single point of contact 3. Grow Customer Market Share (CMS) and Revenue Market Share (RMS) 4. Deliver Data, Voice, and Fixed Line installations as per targets 5. Hunt for new accounts and cross-sell multi-product lines 6. Build and maintain sales funnel for all three Lines of Business 7. Gather market intelligence and monitor competition Skills Preferred: 1. Sales experience (min 1 year) 2. Relationship building and management 3. Negotiation and closing orders/contracts 4. Upsell and cross-sell capabilities

Hiring new team members for its Business Development team. Looking for smart marketing executives and managers with good experience in support & sales of software & IT services. Should have a very clear understanding and knowledge of the software support, marketing & sales. Incumbent should possess excellent communication skills & negotiation skills. Learn and maintain in-depth knowledge of CSAT products and technologies, competitors, industry trends Able to work independently yet a good team player and a quick learner. Preference to incumbent with valid driving license. Digital and Social media marketing Physical Direct Sales Software Sales & Marketing Customer Relationship Management - Developing and Retaining new accounts Software Support Pre-Sales - Lead Generation and Prospecting Marketing of the CSAT Business application software Product range Support in Marketing, Sales and Business Development Managing Complete customer care life cycle Work Experience Required : - ANY Fresher or Experienced CAN APPLY Qualification : - UG Any Graduate - Any Specialization , PG - MBA/PGDM - Any specialization

1. Digital and Social media marketing 2. Physical Direct Sales 3. Software Sales & Marketing 4. Customer Relationship Management - Developing and Retaining new accounts 5. Software Support Please mention the exact location as it is mandatory to post the job on site. 6. Pre-Sales - Lead Generation and Prospecting Please select from drop down list 7. Marketing of the CSAT Business application software Product range Please select from drop down list 8. Support in Marketing, Sales and Business Development 9. Managing Complete customer care life cycle 1. Looking for smart marketing executives and managers with good experience in support & sales of software & IT services. 2. Should have a very clear understanding and knowledge of the software support, marketing & sales. 3. Incumbent should possess excellent communication skills & negotiation skills. 4. Learn and maintain in-depth knowledge of CSAT products and technologies, competitors, industry trends 5. Able to work independently yet a good team player and a quick learner. 6. Preference to incumbent with valid driving license.

1. Holistic Client Understanding: Grasp client goals and creative requirements across UI/UX Design, & Web Development 2. Client Point of Contact: Act as the primary day-to-day contact for clients, ensuring smooth communication and understanding of their evolving needs. 3. Presentation Excellence: Conduct in-person client meetings, research, and prepare compelling presentations and reports that showcase innovative solutions aligned with client goals. 4.1-3 yrs of Proven experience in client servicing with UI/UX & Web development projects 5.Revenue Growth: Identify and capitalize on growth opportunities within the client portfolio, driving revenue through strategic upselling initiatives

Request you to please share your resume on akriti.kapoor@indiamart.com or WhatsApp on 9034322628 Lead and manage a team of 20 to 30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes.

Responsibilities: * Manage client relationships * Close deals through negotiation * Acquire new clients and deals * Drive business growth through sales & marketing strategies * Build strong client relationships through CRM strategies Health insurance Employee state insurance Provident fund

Post Account Manager / Head location Pimpri email punemechanical@gmail.com Contact HR -9356395439 Education: Graduation, MBA (Finance) or equivalent; qualifications like are a plus. Experience: 5+ years in a role such as Head of Accounts, Financial Controller, or similarpreferably in logistics, supply chain, or shipping. Key Responsibilities 1. Financial Leadership & Reporting Oversee end-to-end financial operationsi ncluding General Ledger, Accounts Payable/Receivable, cash flow, payroll, and month-end/year-end closing. Prepare and analyse financial statements (Balance Sheet, P&L, Cash Flow) for accuracy and strategic insight. Generate and present timely MIS reports, budgets, forecasts, and variance analyses. 2. Compliance, Taxation & Audits Manage all statutory filings and compliance such as GST, TDS, tax returns, and other regulatory requirements. Coordinate with auditors, ensuring smooth internal and external audit processes. Drive implementation of internal controls and best practices in accounting, taxation, and regulatory filings. 3. Team Leadership & Process Oversight Lead and mentor the accounting teamsetting goals, providing feedback, and developing capabilities. Streamline financial processes such as invoicing, freight billing, reconciliations, and fund distribution. 4. Strategic Planning & Analysis Collaborate with operations and logistics to align financial strategy with business objectives. Conduct financial modelling to identify cost-saving opportunities and support strategic decision-making. 5. Stakeholder Engagement & Reporting Act as a liaison with banks, auditors, tax consultants, and other financial stakeholders. Deliver concise financial insight

Responsibilities : - Manage a portfolio of accounts to achieve long-term success - Develop positive relationships with clients - Act as the point of contact and handle clients- individual needs - Generate new business using existing and potential customer networks - Resolve conflicts and provide solutions to customers in a timely manner - Manage a team of SDRs and ensure high levels of productivity - Supervise account representatives to ensure sales increase - Report on the status of accounts and transactions - Set and track sales account targets, aligned with company objectives - Monitor sales metrics (e.g. quarterly sales results and annual forecasts) - Suggest actions to improve sales performance and identify opportunities for growth Requirements and skills : - Proven work experience as a Sales account manager or Sales account executive - Hands on experience in sales and an ability to deliver excellent customer experience - Knowledge of CRM software - Understanding of sales performance metrics - Excellent communication and negotiation skills - An ability to deliver projects and answer inquiries on time - Business acumen with a problem-solving attitude

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations. Location: Navi Mumbai,Thane,Mumbai,Chandigarh,Mohali,Pune,Gurugram,Coimbatore,Mumbai Suburban,Bengaluru,Dombivli,Chennai,Chand,Panchkula,Pimpri-Chinchwad,Panvel,Ulhasnagar,Kharar,Hyderabad,New Delhi,Noida,Ahmedabad,Bhiwandi,Manesar,Tiruppur,Tambaram,Greater Noida,Gandhinagar,Kharghar,Palakkad,Sohna,Faridabad,Ghaziabad,Badlapur,Andheri,Whitefield,Kalyan,Secunderabad, Vashi, Gachibowli, Delhi, Belapur, Kalyan, Borivali, Dwarka, Kandivali, Indiranagar, Indirapuram, Airoli, Andheri, Koramangala, Kukatpally

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About Iamneo Iamneo, established in 2016 and now a part of the NIIT family, is a rapidly growing and profitable B2B EdTech SaaS company that is reshaping the landscape of tech talent upskilling, evaluation, and deployment. Leveraging AI-powered platforms, we empower enterprises and educational institutions to cultivate future-ready talent on a large scale. As a venture under NIIT, we merge over 40 years of NIIT's expertise in learning and talent development with our AI-driven, product-centric approach to contemporary upskilling. If you are someone who is enthusiastic about innovation, meticulousness, and financial governance, we welcome you to join our team. Role Overview The Customer Advocacy & Engagement Manager plays a pivotal role in spearheading two strategic initiatives: - Customer Advocacy: Focusing on transforming our most satisfied customers into long-term brand advocates by means of referrals, case studies, co-marketing, and recognition. - Customer Advisory Board (CAB): Responsible for establishing and managing a strategic forum comprising senior customer stakeholders to influence product vision, validate roadmaps, and share market insights. This role is highly impactful, emphasizing relationships and operating at the convergence of customer success, marketing, and product strategy. Key Responsibilities Customer Advocacy Program - Take charge of executing the customer referral process within the wider advocacy program. - Identify potential advocates through NPS, CSAT, and product usage data. - Drive advocacy initiatives such as co-branded case studies, thought leadership pieces, and recognition campaigns. - Monitor and report referral metrics and advocate engagement to the leadership. Customer Advisory Board (CAB) - Lead the implementation of the CAB Charter, organizing two structured meetings annually (virtual/in-person) along with interim engagements. - Facilitate discussions on product vision, market trends, and feedback on innovation. - Manage CAB membership cycles to ensure balanced representation across institution types, roles, and geographies. - Ensure that feedback loops are closed and insights influence the roadmap and GTM strategies. Engagement & Recognition - Develop tiered recognition programs for advocates and CAB members encompassing events, spotlights, and awards. - Maintain continuous engagement touchpoints to foster enduring relationships. Governance & Reporting - Ensure that all advocacy and CAB activities are tracked in the CRM system. - Generate monthly dashboards for leadership summarizing impact, trends, and forthcoming actions. - Uphold confidentiality and ethical guidelines in all engagements. Roles & Expectations - Act as the primary contact for all customer advocates and CAB members. - Ensure concrete business outcomes from advocacy and CAB programs. - Establish repeatable playbooks for advocacy, referrals, and CAB facilitation. - Collaborate across functions with Sales, Marketing, and Product to synchronize customer voice with business objectives. Non-Negotiables (Must-Have Skills) - Proficient in building relationships with senior decision-makers (CXOs, Deans, VPs, HR Heads). - Demonstrated experience in customer advocacy, customer success, community management, or partner programs. - Excellent skills in facilitation, verbal and written communication. - Experience in B2B SaaS/EdTech environments. - Familiarity with CRM tools (HubSpot, Pipedrive, Salesforce). - Proficient in managing strategic forums or executive councils. Required Experience - Minimum of 5-8 years in Customer Success, Advocacy, or Account Management. - Over 2 years in designing or implementing structured advocacy or CAB programs. Ideal Candidate Persona - Connector Personality: Quickly builds trust and flourishes in relationship-oriented roles. - Strategic Facilitator: Structures valuable conversations and extracts actionable insights. - Process-Driven Leader: Develops scalable frameworks for advocacy and CAB programs. - Cross-Functional Influencer: Aligns Sales, Product, and Marketing priorities through the customer voice. - Trusted Advisor: Recognized by customers as a long-term partner rather than just a vendor contact. Benefits - Competitive CTC with performance-based bonuses. - Direct impact on product strategy and customer relationships. - High visibility with leadership and strategic customers. - Opportunity to shape the voice of our customers in GTM decisions. - Inclusive and collaborative work culture.,

You will be working as an Account Manager/Senior Account Manager APAC for the Australia Staffing Business at KBC Technologies in Noida. The ideal candidate should have 6-10 years of experience in IT Staffing & Recruitment, with at least 3-4 years in an Account Manager role. KBC Technologies is a prominent global IT staffing solutions provider with a focus on delivering innovative workforce solutions across various regions. As an Account Manager, your primary responsibility will be to manage and enhance client relationships in the APAC region, particularly in the Australia staffing market. Your key duties will include developing account strategies to grow business with existing clients, collaborating with recruiters for timely staffing solutions, identifying upselling opportunities through client mining, and ensuring effective communication with global clients across different time zones. You will also be expected to understand client requirements, manage a team of recruiters, and strive for high client satisfaction through proactive account management. To be eligible for this role, you should have a total of 6-10 years of experience in IT staffing & recruitment, with a minimum of 2-3 years as an independent Account Manager. Strong exposure to the APAC market, especially in the Australia staffing business, is essential. Successful candidates will demonstrate proficiency in managing large accounts, working with global companies, strategic thinking, negotiation skills, and excellent communication abilities. Preferred skills include a strategic mindset, team management experience, understanding of recruitment cycles and market trends in the APAC-ANZ region, adaptability, quick learning capability, and problem-solving skills. You will be required to work onsite within Australia time working arrangements and align with Australian business hours and client schedules. In return, you can expect a competitive salary with performance-based incentives, the opportunity to work with a diverse global client base, career growth prospects in an expanding international organization, and a flexible work environment. Candidates with an immediate to 30 days notice period are preferred. If you meet the specified criteria and are interested in this role, please send your updated resume to ishani@kbctechnologies.com. KBC Technologies is an equal-opportunity employer that values diversity and is dedicated to fostering an inclusive environment for all employees.,

DESCRIPTION Responsible for managing the relationship and business strategies for less complex accounts (regional, single business unit, internal, etc.). May have responsibility for larger, more complex accounts when paired with a more senior Account Manager. Responsibilities include selling the organization's products to assigned business customers to achieve sales goals, expanding existing customer relationships, and executing account sales plans in support of business strategy. Key Responsibilities: Develops, manages, and maintains business relationships with assigned accounts supporting the organization's sales strategy. Supports revenue growth by identifying and contacting new business opportunities and participating in cost reduction initiatives. Extends and expands the sale of products and services to existing clients. Leads, manages, and coordinates communication and interfaces with the customer at appropriate levels. Negotiates and implements contracts with accounts as authorized. Manages production and distribution issues associated with accounts. Establishes and maintains positive customer relations, acting as a champion for the voice of the customer within the business. Supports account strategy and works with key stakeholders in the business to achieve optimum results. Measures customer satisfaction and creates action plans to improve satisfaction based on data. Manages accounts receivable deliverables, including discussing and negotiating payment terms. Drives Customer Focus Six Sigma initiatives to strengthen relationships with customers. Drives cross-business unit account development in support of account strategy. Maintains sales forecasts and tracks progress and accuracy against forecasts. Works with internal stakeholders and customers to balance inventory, service, and delivery capabilities with customer expectations. RESPONSIBILITIES Experience: Significant level of relevant work experience, including previous customer and/or product experience required. Purchasing/commercial contract negotiation experience preferred. Competencies: Values Differences Recognizing the value that different perspectives and cultures bring to an organization. Communicates Effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus Building strong customer relationships and delivering customer-centric solutions. Ensures Accountability Holding self and others accountable to meet commitments. Instills Trust Gaining the confidence and trust of others through honesty, integrity, and authenticity. Articulating Value Proposition Interprets internal and external customer needs based on relevant application; explains and demonstrates products, solutions, and services to distinguish strengths and weaknesses to meet customers specific needs. Channel Awareness Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals. Pricing Strategy Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets. Account Planning Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and tracking progress against targets. Adapts to Target Audience Explains complex topics in a way that different audiences (sales professionals, customers, training vendors, etc.) can understand and use effectively. Developing Account Strategy Determines the current status of an account and defines desired future states by balancing customer requirements and business capabilities. Integrates Customer Perspective Incorporates an understanding of customers perspectives on products and sales efforts to develop sales content that improves customer engagement and increases revenue. Sales Forecasting Collects and assesses customer data from internal and external sources; compares against historical data to create forecasts of future consumption patterns. Sales Pipeline Management Plans proactively for successful execution of account/territory-level sales strategies, evaluates pipeline health, and adjusts sales strategy and plans accordingly. Sense Making Uses diagnostic and probing questions and research to develop an intimate understanding of customer needs, behaviors, and their buying journey. Synthesizes complex information to deliver tailored solutions for customers. QUALIFICATIONS Education, Licenses, and Certifications: College, university, or equivalent degree in marketing, sales, technical, or a related subject, or equivalent industry experience required. This position may require licensing for compliance with export controls or sanctions regulations. Job Sales Organization Cummins Inc. Role Category Hybrid Job Type Exempt - Experienced ReqID 2412421 Relocation Package No