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2.0 - 6.0 years
0 Lacs
delhi
On-site
Role Overview: As a Customer Support Executive at FedEx, you will be responsible for various tasks such as Hub Operations, Account Creation, Basic Process Onboarding, Bookings, Inquiries, Providing Quotes, Complaint Handling, Issue Resolution, Case Management, Service Recovery, Pro-active Prevention, Claims Handling, Escalated Issue Resolution, and Enquiries (Ad Hoc). You will be expected to complete defined processes and procedures accurately and within deadlines, ensuring compliance with internal and external standards. In case of anomalies, you will be required to use your judgment based on rules and procedures to resolve issues, and escalate to senior team members for complex problems. K...
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a Sales Operations Analyst Trainee at Cisco Apprentice Program, you will have the opportunity to learn and assist in various tasks such as: - Assist in data analysis/data crunching - Support team with process and execution on NYR activities - Work with stakeholders on account creation process - Help segments in coordination on any New Programs/Projects In the role of a Finance Analyst Trainee, you will gain experience in the following areas: - Learn to document the business requirements - Document the standard operating procedures - Understand book-keeping in Company by performing various guided actions - Support the team on various tasks as directed on a daily basis - Operate the various...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
In this role at FedEx, you will be responsible for various customer support activities such as Hub Operations, Account Creation, Basic Process Onboarding, Bookings, Inquiries, Providing Quotes, Complaint Handling, Issue Resolution, Case Management, Service Recovery, Pro-active Prevention, Claims Handling, Escalated Issue Resolution, Enquiries (Ad Hoc), Basic Complaint Handling, and Basic Issue Resolution. You will need to complete defined processes and procedures accurately and within deadlines, ensuring compliance with relevant standards. In case of anomalies, you will use your judgment to resolve them, escalating to senior team members for complex issues. Key Responsibilities: - Customer S...
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a Customer Support representative at FedEx, your role will involve various tasks related to Hub Operations, Account Creation, Basic Process Onboarding, Bookings, Inquiries, Providing Quotes, Complaint Handling, Issue Resolution, Case Management, Service Recovery, Pro-active Prevention, Claims Handling, Escalated Issue Resolution, and Enquiries (Ad Hoc). You will be responsible for completing defined processes and procedures within deadlines while ensuring accuracy, completeness, and compliance with internal and external standards. In case of anomalies, your judgment based on rules and procedures will be crucial, and for complex issues, you may escalate to senior team members. Key Responsi...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a Customer Support representative at FedEx, your primary responsibilities will include Hub Operations, Account Creation, Basic Process Onboarding, Bookings, Inquiry Handling, Providing Quotes, Complaint Handling, Issue Resolution, Case Management, Service Recovery, Pro-active Prevention, Claims Handling, and Escalated Issue Resolution. You will be required to ensure the completion of defined processes and procedures accurately and within deadlines, while adhering to relevant internal and external standards. In cases of anomalies, you will be expected to exercise judgment based on rules and procedures to resolve them. For more complex issues, escalation to senior team members may be necess...
Posted 3 months ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
In this exceptional opportunity at Cisco, you will have the chance to leverage the technology developed within the organization. As part of the Cisco Apprentice Program, you will play a crucial role in driving innovation, accelerating digital solutions, and transforming the customer experience. Through this program, you will gain valuable industry-specific knowledge and skills that will help you thrive in the corporate world. Depending on the team you are assigned to, you may be involved in a variety of tasks. As a Sales Operations Analyst Trainee, you will assist in data analysis, support the team with process execution, collaborate with stakeholders on account creation processes, and coord...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a Customer Support representative at FedEx, you will oversee all representative activities, including coaching and monitoring with the support of the QA team. Your role will involve managing escalations, auditing process compliance, and ensuring contact quality. Additionally, you will be responsible for handling bookings, ad hoc inquiries, and tracking and monitoring solutions for prevention purposes. Relationship management, account creation, basic process onboarding, providing quotes, complaint handling, issue resolution, case management, service recovery, proactive prevention, claims handling, and escalated issue resolution are also key aspects of your responsibilities. You will suppor...
Posted 4 months ago
4.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Position : Support Engineer(IT) Exp : 4-5yrs Salary: 32K to 40K Location: Koramangala, Bangalore Shift: Willing to work in Rotational shift Interview Mode: F2F only Working Days : 5 days Education : Any Graduate Immediate Joiner only
Posted 5 months ago
4.0 - 6.0 years
3 - 4 Lacs
Chennai
Work from Office
Role & responsibilities : 1. Assisting accounting services of client organizations (chart of account creation, sales, purchases, expense booking, e-invoicing/e-way bill generation, inventory management, BRS, etc.) 2. Support timely deliverables to clients (MIS & other reports) and completion of all statutory compliance (TDS, TCS, GST, Advance Tax, etc. for various client organizations) 3. Support in obtaining new registrations (GST, IEC, MSME, etc.) and updations of change of directors/address on various statutory portals 4. Support interaction with client organizations to effectively manage services. 5. Maintain cordial relationship with colleagues, work in a team, deliver good quality work...
Posted 6 months ago
1.0 - 4.0 years
3 - 7 Lacs
Chennai
Work from Office
Role & responsibilities A Google Workspace administrator is responsible for the day-to-day management and configuration of the Workspace environment, ensuring smooth collaboration and security for users. This role involves tasks like managing user accounts, configuring core services (Gmail, Drive, etc.), and setting up security policies. Additionally, they may handle troubleshooting, user training, and exploring new features to enhance the Workspace experience. Here's a more detailed breakdown of common responsibilities: User Management: Account Creation and Deletion: Creating new user accounts, managing usernames and passwords, and deleting accounts when necessary. Group Management: Creatin...
Posted 7 months ago
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