Education Account Manager-South India Adobe

12.0 - 14.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Education Account Manage...

Posted 3 days ago

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Customer Success Manager/ Executive (Account Management) SPECTRA

2.0 - 7.0 years

3 - 7 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Role & responsibilities Technical Relationships Management: Connect with customer end IT - Person, Manager, Head to act as a bridge between customer and organization. Escalation Management: Handling customers escalation to support and resolve their OPEN issues from internal teams to prioritize the resolution and updating the status proactively to customers and close loop on resolution. Governance Meetings: Arranging Monthly / Quarterly engagement with customers to review the services. Service Improvement Plan: Identify the repeat technical issues and implement the Service Improvement Plan (SIP) for reduction of technical issues and meeting customer expectations. Preferred candidate profile ;...

Posted 6 months ago

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