Help Desk Associate Dayananda Sagar University | Online

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a University Help Desk Associate, your role will involve providing frontline technical support to students, faculty, and staff to ensure the seamless operation of IT services. Your problem-solving expertise and exceptional customer service skills will be crucial in resolving hardware, software, and network issues efficiently. Key Responsibilities: - Troubleshoot and resolve issues related to operating systems (Windows/macOS), software (MS Office, LMS), network connectivity, and devices (laptops, mobile). - Manage password resets, account access, email/VPN setups, and multi-factor authentication via phone, email, chat, and in-person interactions. - Install/configure software/hardware, upda...

Posted 2 weeks ago

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Social Media Analyst Delphie Consulting services

2.0 - 4.0 years

0 Lacs

hyderabad, telangana, india

On-site

#Hiring #Social media support #financial services #crypto #social media platforms #Twitter #Facebook #Instagram #Reddit Job Title: Social media support analyst Experience: 2+ Years Interview Mode: F2F Role and responsibilities: Job Duties (What you'll be doing): ? Provide support for customers across social media and email by investigating, troubleshooting, and resolving issues efficiently, utilizing all available resources to meet high standards. ? Act as a trusted advisor by listening and empathizing with customers, ensuring they feel valued, while accurately tracking feedback to influence upstream solutions. ? Take ownership of issues, employing critical thinking to identify root causes a...

Posted 1 month ago

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Help Desk Associate DSU Online

0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a University Help Desk Associate, your role involves providing frontline technical support to students, faculty, and staff to ensure the seamless operation of IT services. You will utilize your problem-solving expertise and exceptional customer service skills to efficiently resolve hardware, software, and network issues. Key Responsibilities: - Troubleshoot and resolve issues related to operating systems (Windows/macOS), software (MS Office, LMS), network connectivity, and devices (laptops, mobile). - Manage password resets, account access, email/VPN setups, and multi-factor authentication via phone, email, chat, and in-person interactions. - Install/configuring software/hardware, update ...

Posted 2 months ago

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Help Desk Associate DSU Online

0.0 - 4.0 years

0 Lacs

karnataka

On-site

The University Help Desk Associate role involves providing frontline technical support to students, faculty, and staff to ensure the smooth operation of IT services. Your primary responsibility will be to address hardware, software, and network issues efficiently, combining problem-solving skills with exceptional customer service. You will troubleshoot and resolve issues related to operating systems (Windows/macOS), software (MS Office, LMS), network connectivity, and devices (laptops, mobile). Additionally, you will assist users with password resets, account access, email/VPN setups, and multi-factor authentication through various channels such as phone, email, chat, and in-person interacti...

Posted 4 months ago

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