Accession Officer(Male candidate only)

Candidate-Male only
The Sample Accessioning Technician provides a vital link between the customers, internal customer service and the

commercial operations group. The Sample Accessioning Technician is responsible for handling and recording all tissue

Specimens sent to Genomic Health, Inc. for testing. Part of the accessioning process involves contacting physicians and

various other personnel when information is Incomplete or unacceptable. During the performance of this role, there is

likely to be a wide variety of questions and comments that come through these channels from a diverse group that may

include health care professionals, insurance company claims managers and many others.

It is imperative that the Sample Accessioning Technician have a demonstrated ability to work independently, but also

function effectively as a member of the team. Attention to detail and ability to focus are imperative qualities. In addition

to the primary role of sample accessioning, there will be a need to provide back-up support to the customer service

group, on an as needed basis. The Sample Accessioning Technician will need to understand not only the technical

aspects of the services that GHI offers, but must also possess the ability to communicate >

Professionally and effectively with a ll individuals, including external customers and other internal personnel. The

impressions we create when we interact with those people who seek us out will play a significant role in establishing

favorable perceptions of the Company and its products.

Sample Accessioning Technicians are required to support the operational lab staff with sample intake and accessioning.

This will entail following all relevant SOPs in logging newly received samples into the Sales force databases, Contact

physicians and various other medical personnel for information required to complete the sample accessioning process

Procedures and Customer Service Department Policy.

Provide assistance and information to callers in accordance with official Standard Operating Procedures for Customer

Service. Assist in building on existing customer base by providing the highest level of customer service and support.

Job Type: Full-time

Pay: Up to ₹20,000.00 per month

Work Location: In person