23735 Accessibility Jobs - Page 44

About the Role: We are seeking a talented and passionate Frontend Developer to join our dynamic team. You will be responsible for building intuitive, responsive, and user-friendly web interfaces that enhance user experience and drive engagement. Responsibilities: Develop new user-facing features using modern JavaScript frameworks (e.g., React, Vue, or Angular). Build reusable components and front-end libraries for future use. Optimize applications for maximum speed and scalability. Translate UI/UX designs and wireframes into high-quality code. Collaborate with designers, product managers, and backend developers to implement and improve features. Write clean, maintainable, and well-documented code. Conduct code reviews and contribute to front-end architecture decisions. Ensure the technical feasibility of UI/UX designs. Required Skills & Qualifications: Proficiency in HTML5, CSS3, and JavaScript (ES6+). Strong experience with at least one frontend framework/library (React.js, Vue.js, Angular, etc.). Familiarity with RESTful APIs and integration with backend services. Experience with version control tools like Git. Understanding of cross-browser compatibility issues and ways to work around them. Experience with responsive and adaptive design principles. Knowledge of modern build tools (Webpack, Vite, npm/yarn). Excellent problem-solving skills and attention to detail. Preferred Qualifications: Experience with TypeScript. Familiarity with UI testing frameworks (e.g., Jest, React Testing Library). Knowledge of accessibility standards (WCAG). Experience with CI/CD pipelines. Familiarity with design systems (e.g., Material UI, Ant Design, Tailwind CSS). Job Type: Full-time Application Question(s): Do you live in Indore? Can you attend an In-Office Interview? Education: Bachelor's (Required) Language: English (Required) Location: Vijay Nagar, Indore, Madhya Pradesh (Required) Work Location: In person

About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. Responsibilities: Partner with strategy team to launch personalized campaign content using JSON templates, HTML offers, modular code, and frontend frameworks via Adobe tools Translate technical documentation into user-friendly content and configurations that support dynamic messaging and audience targeting. Manage content deployment across testing and production environments, ensuring accuracy and performance. Responsible for day-to-day operations of personalized content, including message updates, campaign adjustments, audience segmentation, and configuration changes. Constructive experience targeting activities with the right audience and priority of position Document all campaign takedowns and launches as they happen in real time Lead our workflow innovation to create efficiency in campaign launches and operations Write, edit, and QA UX campaign builds (e.g., banners, modals, landing pages, in-app messages). Configure personalized content variations based on audience segments and behavioral triggers Review the campaign calendar and prioritize tasks for upcoming launches. Attend daily stand-ups or syncs to ensure smooth campaign operations delivery. WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS): Possess a Bachelor’s degree in computer science, information systems, digital operations or related field 6-10 years’ experience in digital content operations, web production, or campaign execution withing e Commerce, or marketing technology environments Ability to work with JSON templates and translate technical documentation into operational configurations. Results-oriented mindset with a focus on accuracy, efficiency, and strategic execution. Strong communication skills, strong attention to detail. Basic knowledge of web development technologies such as HTML, CSS, and JavaScript. Understanding of web and mobile guidelines, accessibility standards, and responsive design principles. Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS): Strong cross functional collaboration Solid foundation in Adobe tools such as Target, Adobe Journey Optimizer Previous retail, airline, or e-commerce design experience Proficient understanding of web markup, including HTML5 & CSS3, as well as DOM manipulation and client-side scripting Effective understanding and working knowledge of JavaScript, TypeScript, Angular and/or React, Vue.js or other frontend framework experience Good understanding of asynchronous request handling, Single Page Applications, and AJAX

Req ID: 329202 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Windows Server System Administrator to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Role Title Infrastructure Operations Senior Analyst / Windows Server System Administrator Role Description The Infrastructure Operations Senior Analyst is responsible for activities relating to the build, maintenance and operation of infrastructure platforms. You will have the opportunity to work with our established setup, and drive future improvements in the performance of our technology infrastructure platforms, ensuring that we are increasing the reliability of the platform and optimizing its capacity. Key Responsibilities Provide sound understanding of technology infrastructure concepts and principles to provide support to supported platforms and sectors within technical domainApply basic understanding of how multiple areas collectively integrate within technology infrastructure to support the operations environmentHandle issues and escalations, as well as resolve production problems, reporting to management on status and technical matters Plan and implement improved processes, backup and recovery plans, and uniform methodologies and standardsUtilize skillset to provide support, trouble-shooting and performance-tuning within technical domainAssist with installation and upgrade of platform/sector utilities and toolsStakeholder Management and People ResponsibilitiesWork effectively with virtual and remote team members exercising critical thinking to resolve issues and presenting technical findings accurately to internal customers and leadershipAct as a liaison between various CTI businesses providing direction and support to resolve issues in a timely mannerDirectly impact the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams by providing mentoring and training to junior members of the teamActively contribute towards self-development by creating and following development plans based on discussions with managementCore Role CompetenciesTechnical Knowledge: Has a recognizable area of technical competence. Familiar with appropriate standards. Applies subject domain knowledge to meet organizational need/guide actions. Keeps up with current and possible future technological developments in the field.Processes/ Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, making adjustments or recommending reengineering improvements.Customer and Industry Knowledge: Consistently applies a business driver and marketplace focus when prioritizing actions.Risk Management: Examines and defines factors that could adversely affect task completion, delivery or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements.Stakeholder Management: Identifies key partners and their influence, implements techniques for communicating/engaging and managing expectations. Has frequent interactions. Finds the appropriate balance of completing claims by various groups of stakeholders, acting fairly and in consideration of cultural and ethical factors.Client Centricity: Uses insights from customer relationships to anticipate their needs and provide services beyond their expectations. Actively seeks information to understand client issues, expectations, and needs.Problem Solving and Decision Making: Makes sound decisions. Considers relevant factors and uses appropriate decision-making criteria and principles. When making decisions, uses a mix of analysis, wisdom, experience and discernment. Assesses business needs, anticipates problems. Works independently and is self-directed.Skills / Experience LevelsYou have good communication skills with the ability to articulate clearly in high stress situationsYou enjoy learning and love sharing your knowledge with othersYou work independently and are self-directedYou are a detail oriented and perseverant individual You have a positive attitude with the drive to get the work doneYou enjoy collaborating and working as part of a cross discipline team.You’re a self-starter with good problem solving skills, and you continuously look for ways to improve things. You understand the importance of prioritization of your work.Providing a great experience to the users of your platform is important to you.You have skills and proficiency with MS PowerPoint, Excel, Access or other analytical toolsSolid understanding of ITIL and LEAN operating model.Solid understanding of TCP/IP, routing principles, firewall rules, DNS, and troubleshooting packet loss/latency.Understanding of Active Directory, SRV Records, Windows Authentication ProcessUnderstanding of MS Vital Signs, System Performance Counters (CPU/Mem Utilization)Understanding of PowerShell, and executing commands remotely against one or more servers.Ability to create one-off PowerShell scripts to be used to process requests on multiple servers.Working Experience with (SAN, NAS, MPIO, Veritas Volume Manager)Analysis of server event logs, memory dumps, and analyzing for root cause.Experience supporting HP Hardware, Driver/Firmware Updates, DiagnosticsExperience supporting MS Windows 2008 – 2019 in a 1,000+ server environment.You have a Bachelor’s degree (Computer Science or Engineering degree preferred) or equivalent work experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Experience: 5+ years About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

About Joyful: Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd. Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing productivity and efficiency of their support teams, all through one seamless platform. At Joyful, we’re committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike. The Opportunity We’re seeking a talented Product Designer who will play a crucial role in shaping the user experience of Joyful’s AI-powered solutions. In this role, you’ll create intuitive, visually appealing, and frictionless interfaces that enable seamless interactions between companies and their stakeholders. What You’ll Do User Experience Design : Design user-centered interfaces for our Engage and Listen platforms that are intuitive, efficient, and joyful to use Create user flows, wireframes, and prototypes that solve complex problems with elegant solutions Collaborate with product managers to translate business requirements and user needs into compelling design solutions Conduct user research and usability testing to validate design decisions and continuously improve our products Visual Design : Create visually cohesive and appealing designs that adhere to Joyful’s brand guidelines Design UI components, icons, and visual elements that enhance the overall user experience Maintain and evolve our design system to ensure consistency across all product touchpoints Collaborate with marketing to ensure brand consistency across product and marketing materials Collaboration and Implementation : Work closely with developers to ensure designs are implemented accurately and efficiently Provide clear specifications, assets, and guidance to engineering teams Participate in agile development processes, including sprint planning, reviews, and retrospectives Advocate for user-centered design principles throughout the organization Innovation and Research : Stay current with UX/UI design trends, tools, and methodologies Research and apply best practices for designing AI-powered interfaces Contribute to the evolution of our AI agent interfaces to make them more intuitive and helpful Design dashboards and data visualizations that make complex information accessible and actionable What You’ll Need 2+ years of experience in product design, UX/UI design, or related field, preferably in B2B SaaS or AI products Strong portfolio demonstrating your design process and problem-solving abilities Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar Experience designing complex applications, data visualizations, or AI interfaces Solid understanding of user-centered design principles and methodologies Excellent communication and collaboration skills, with the ability to clearly articulate design decisions Experience working in agile environments and collaborating closely with development teams Understanding of accessibility standards and best practices for inclusive design Bachelor’s degree in Design, HCI, or related field, or equivalent professional experience Passion for AI technology and its potential to transform business interactions Why Join Joyful? Be at the forefront of the AI revolution in stakeholder management Shape products that make interactions between companies and their stakeholders frictionless and joyful Work with a team passionate about using technology to improve human experiences Opportunity for significant professional growth in a fast-evolving tech landscape A culture that values innovation, initiative, and collaborative problem-solving Work from our beautiful office in Goa, enjoying a high quality of life and inspiring work environment At Joyful, we believe that great design is essential to achieving our mission of making all interactions joyful and frictionless. If you’re excited about creating experiences that delight users while solving real business problems, we’d love to hear from you! Job Features Job Category Design

About Evervent Evervent stands for “Forever Innovative”, founded by technology and insurance industry experts, it started as an online insurance intermediary in 2013, with technology in its core of all processes and practice. Evervent now, develops technology that enables insurance and fintech industry to go digital. We are looking for a Full Stack Developer specializing with NodeJS and ReactJS, who is extremely hands-on and can take charge of the complete Web Development process to deliver unique & customer centric web applications. We are looking for a Node.js Developer responsible for developing the server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. Integration of user-facing elements developed by front-end developers with server side logic Writing reusable, testable, and efficient code Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection Documenting Node.js processes, including database schemas, as well as preparing reports. Recommending and implementing improvements to processes and technologies. Skills Required Strong proficiency with JavaScript Knowledge of Node.js and its frameworks Understanding the nature of asynchronous programming and its quirks and workarounds Good understanding of server-side templating languages Good understanding of server-side CSS pre processors Basic understanding of front-end technologies, such as HTML5, and CSS3 Understanding accessibility and security compliance User authentication and authorization between multiple systems, servers, and environments Integration of multiple data sources and databases into one system Understanding fundamental design principles behind a scalable application Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform Creating database schemas that represent and support business processes Implementing automated testing platforms and unit tests Proficient understanding of code versioning tools, such as Git Experience : 3+ years of NodeJs Application development experience is must. Deep understanding of client side development, coding in HTML5, CSS3, JavaScript ES6, and jQuery. Strong experience using a client side MVC framework such as NodeJS, React JS, NextJS, Redux, and AngularJS. Topnotch programming skills and write code for robust software design. Experience in responsive design, cross browser compatibility and website performance Experience in object oriented design skills. - Aggressive problem diagnosis and creative problem solving skills. Good understanding of how browsers and DOM work. - Experience with Git. - Experience with handling Services, RESTful, APIs Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹700,000.00 per year Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Node.js: 3 years (Required) Work Location: In person

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : Our Media Platform Operations team is looking for a highly capable Senior Database Administrator that can operate effectively without day-to-day supervision. You will be creating and implementing standardized database management procedures, and overseeing the installation, security, and upgrading of our database. You will be working with a global team of professionals to design and develop database systems and to provide guidance to customers on database structures and features. You will create standard procedures to enhance scalability and performance of existing database architecture. You will need to be able to troubleshoot complex database issues in accurate and timely manner. You will need to develop and maintain database disaster recovery procedures to ensure continuous availability and speedy recovery. You will also need to stay up to date with new database technologies and analyze such technologies to bring into scope of existing infrastructure. Your Role Accountabilities: OPERATIONS/PROJECT MANAGEMENT Coordinates DBA activities with the infrastructure team to ensure database servers are built according to customer requirements in a timely manner. Manage and support Oracle E-Business Suite (EBS) applications. Troubleshoot and resolve issues within EBS and integrated applications. Participate in New Projects - Defining database strategy, architecture, standards, and procedures to uphold the integrity and security of company data resources. Working effectively with a team that is globally dispersed. Manage and support Oracle E-Business Suite (EBS) applications. Perform system administration activities including patching, cloning, backup, and recovery. Troubleshoot and resolve issues within EBS and integrated applications. Deploying, upgrading, relocating, and decommissioning database servers both on-prem and in the cloud. Serves as a mentor for Database Administrators and Associate Database Administrators. Provides additional support and guidance to DBAs/Associate DBAs with regards to problem solving, escalations and day to day work related challenges. Being part of the team that includes participation in an On-Call rotation to provide our customers 24/7 support. STRATEGY Reviewing the existing database monitoring and backup strategy and come up with a new strategy based on the business requirements. Plan and execute application and database upgrade projects. Participate in developing and maintaining Oracle for monitoring database conditions and activities. Collaborate with IT and business leaders to define the architecture and roadmaps for future Oracle projects Collaborate with IT and business leaders to define the architecture and roadmaps for future Oracle projects Participate in identifying, proposing and implementing new and emerging technologies to support ongoing projects and business operations. Plays a significant role in the research, development and implementation of new technologies to support new/upcoming projects. Document technical solutions and articulate these solutions to both a business and technical audience. Takes the lead in communicating with internal and external stakeholders. ANALYTICS Work with the team leads to designing, implementing, and testing high availability and business continuity plans for our Tier 1 applications. Provide advanced technical support for Oracle EBS and database issues. Takes the lead in developing and maintaining SQL and Linux programs for monitoring database conditions and activities. Takes the lead in identifying, proposing and implementing new and emerging technologies to support ongoing projects and business operations. Creating, reviewing and maintaining database documentation. Perform and plan upgrades and re-platforms to align with the company’s vision. Creating, reviewing and maintaining operational documentation that can be used by our 24/7 operations team and junior database administrators. Qualifications & Experiences: Bachelor’s degree in computer science, Information Technology, or a related field. 5+ years of experience in in Oracle E-Business Suite administration and Oracle database administration. Experience of the various other database platforms (SQL Server, SAP Hana, db2, MySQL, PostgreSQL, snowflake, & databricks) is a plus. Experience with Oracle EBS R12, Oracle RAC, and Data Guard. Strong proficiency in SQL, PL/SQL, and Oracle database tuning. Familiarity with Linux/Unix operating systems. Solid understanding of IT security principles and best practices. Excellent analytical, problem-solving, and communication skills. Experience working on and maintaining EXADATA platform. Experience working on databases that are hosted both on-perm and AWS cloud. Good working experience AWS RDS databases is required. Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing Unix shell scripting and Windows BAT. Ability and experience with the development of processes and procedures to standardize Database installations and configuration. Ability to work on unusually complex technical problems and provide solutions that are highly innovative and ingenious. Capable of handling multiple projects and deadlines. Worked with high availability setups (including RAC and Oracle Data Guard) Self-motivated with strong team orientation and the ability to learn quickly Good interpersonal, communication and documentation skills Ability to provide 24/7 support. Not Required but preferred experience: Experience with other technologies like Oracle, SAP Hana, db2, mysql, Potgresql, snowflake, and databricks will be considered a plus. Experience working on databases that are hosted on-prem as well as the AWS or Azure cloud (PASS and SASS implementations). Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing Powershell scripting and Windows BAT. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : The Network Automation Engineer role will be responsible for working with the Operations and Engineering Teams around the support and strategic improvement of the global network platform using programming and automation tools to streamline network operation. The individual will be evaluating processes regularly to ensure expected outcomes are achieved in the most efficient way along with identifying service improvements and document those improvements to help ensure standards and processes are followed. Your Role Accountabilities: OPERATIONS/PROJECT MANAGEMENT Effectively develop and support all WBD network automation and scripting infrastructure and services 24*7 by responding to and resolving all requests and trouble tickets within the stipulated SLA time Clearly understand network automation needs across the global network team by partnering with team members to identify new automation capabilities and areas for process improvement Ability to prioritize work based on business criticalities and also be flexible to work on ad hoc tasks as assigned by the manager Fully understand and adhere to the team’s network standards and procedures both in technical and functional areas Maintain positive relationships with all user communities, peers and the management team Perform other duties as needed Qualifications & Experiences: Bachelor’s degree in Computer Science, Information Technology, Information Systems or similar 2 - 5 years of experience in network automation engineering in an enterprise network production environment Additional years of experience in network engineering, network operations or similar roles preferred Intermediate knowledge and experience using Terraform and or GitHub Actions to write IaC Modern scripting skills are required - Python preferred Experience with IT automation tools required - Ansible preferred Process oriented engineer with strong execution and follow-through skills Able to perform multiple tasks simultaneously and prioritize self Strong and consistent customer service and communication skills Willingness to work a flexible schedule Strong team member with self-motivation and desires to improve the infrastructure Excellent troubleshooting, analytical and problem-solving skills Must participate in an on-call rotation for out of hours support Minimal travel anticipated for this position Must have the legal right to work in India How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Country/Region: IN Requisition ID: 28588 Work Model: Position Type: Salary Range: Location: INDIA - HYDERABAD - BIRLASOFT OFFICE Title: Sr Technical Lead- QA-WACG Description: Area(s) of responsibility JD for WCAG (Accessibility testing) JOB Description for Accessibility testing: Conduct manual and automated accessibility testing on websites and digital applications. Evaluate products against WCAG 2.1/2.2 , Section 508 , and ADA standards. Use tools such as axe DevTools , WAVE , Lighthouse , JAWS , NVDA , and VoiceOver . Create and maintain accessibility testing documentation, reports, and issue logs. Collaborate with designers, developers, and QA to provide guidance and remediation strategies. Perform usability testing with assistive technologies. Work with Development teams to integrate accessibility into the software development lifecycle (SDLC). Stay updated on evolving accessibility standards and best practices

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. YOURIMPACT: Quality Assurance Engineer is responsible to work on complex enterprise applications. This role is an individual contributor role and require hands on experience in Manual/Automated testing. Person should be able to manage all end to end testing activities. He/She should be able to write test plans/strategy and should be able to execute it. He/She should be able to write automation framework from scratch and should be able to write test scripts. WHAT THE ROLE OFFERS: Bachelor’s degree in Computer Science or related field with 3+ years of enterprise product testing experience Hands on experience in Manual/Automated testing Excellent understanding of automated frameworks& techniques Excellent in development and execution of test scripts Excellent understanding of Rest/Soap api testing Good knowledge of accessing and configuring Databases Great communication skills Experience with automated tools like selenium/QTP Experience with BDD tools like Cucumber/JBehave Knowledge of web servers like IIS/Tomcat would be plus Working knowledge in Agile/Scrum environment Knowledge on performance& security testing What you will need to succeed Hands on experience in Manual/Automated testing Development and execution of test scripts Documenting test results and test reports Understanding of web servers especially IIS/tomcat Automated regression testing An understanding of accessing and configuring SQL Server and Oracle Databases is plus Creating and deploying VMWare virtual machines Desirable skills: Knowledge on automation tools like selenium/QTP would be plus Core Java knowledge would be an advantage Java-based web technologies understanding and configuration (e.g. tomcat, WebLogic, Apache) Knowledge of JavaScript and VBScript would be plus Automated Regression Testing Accessibility / Section 508 Knowledge on performance& security testing would be plus Working knowledge in Agile/Scrum environment would be plus Content management domain experience would be plus Experience with OpenText products would be a plus Position Requirements: Education and Experience: Bachelors degree in Computer Science or related discipline 3+ years of testing experience OpenText is an equal opportunity employer that hires and attracts talent regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, veteran status, or sexual orientation. At OpenText we acknowledge, value and respect OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us athr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Role The primary responsibility of the Record to Report (RTR) Senior Associate is to deliver quality accounting services for Warner Bros. Discovery entities. The role will be based in Hyderabad, India and will report directly to the Manager – Record to Report based in India. The RTR Senior associate will need to work for their respective region and report to the Accounting Managers of that region or above and work closely with the Local Entity Financial Controller, including other Business Departments, Global Business Services (GBS), the broader Finance community, Internal Audit, and external auditors, Tax team and Financial Compliance. This individual will be responsible for ensuring accounting policies are followed for their respective region, month end processes are completed accurately and on timely basis and ensure completeness of SOX documents and process related documentations. What you will be doing: Standard working hours are 11:00am – 8:00pm (local time). Month-end close and transition period working hours are 2:00pm – 11:00pm (local time) Responsible for preparing and posting month end journal entries, reconciling GL accounts, issuing IC invoices and other month end related standard and ad-hoc activities Ensuring accounting and reconciliations supporting documentation meets SOX standards Bank Reconciliations process, bank upload, clearing of open items, follow up to clear the items Ensuring completeness of close for appointed entities Improving processes through standardization and simplification Responsibility to ensure all the global accounting policies are always followed and be compliant Ensuring completeness of month end accounting process as per the month end calendar Other duties and responsibilities as requested by his/her key Customers/Stakeholders in respective accounting region What you need to have: Graduation degree in accounting or finance, preferable B. Com, M.Com Minimum of 3-4 years of accounting experience, preferably in US GAAP environment Minimum 1-2 years of experience in SAP FI/CO Blackline and Cadency experience would be preferred Must have experience with MS Excel and advanced functions SOX controls experience and ability to articulate key SOX controls in General Accounting Very good communication skills, soft skills, interpersonal skills Experience working in Multinational/Multicultural organization matrix Agility, flexibility, analytical, problem solving, putting extra effort to serve business-oriented goals It’s a plus if you have: Big 4 public accounting background and prior exposure to work in a captive Finance Shared Service Centre Self-driven attitude every day, with willingness to GROW and take on more tasks Skills to work in a fast-paced environment that will be changing together with you Other Requirements Required to be in the Hyderabad office three days a week (specific days to be determined upon hire) How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Summary Supports Head CDS in setting the standards and automation strategy across Novartis. Manage a global team(s) responsible for executing data standards / automation objectives across DO. Responsible for ensuring quality, scalable, reusable, (CDISC and regulatory) compliant data standards and technologies are transparently deployed across GDO in close collaboration with external industry peers and internal stakeholders delivering stellar customer focus. Responsible for planning and overseeing KPIs/metrics, frameworks, policies, business rules and processes for development, maintenance, deployment. Responsible to ensure Novartis fulfills a ROI across the standards and automation landscape. About the Role Manage a global team(s) of Clinical Data Standards Specialists providing operational, technical and strategic management and development of teams . Accountable for all aspects of Clinical Data Standards delivery within assigned discipline including the strategy and planning to ensure the sucessful development and maintenance of end-to-end s data and reporting standards in one or more disciplines of data acquisition and tabulation, analysis and reporting and/or regulatory data submission across multiple disease/therapeutic areas and drug development phases . In collaboration with stakeholder and partner functions across and outside of GDO, accountable for driving standards implementation across the organization and defines and monitors KPIs/metrics, strategies, frameworks, policies, business rules and processes for development, maintenance, deployment and adoption with a strong focus on scientific and regulatory needs. Lead the technical review and assessment of industry and regulatory standards and technologies supporting regular gap/impact analysis and implementation of action plans where needed. Act as an expert consultant /SME providing Clinical Data Standards input to all relevant areas including; electronic data capture/database programming, edit check programming, report programming, electronic data loads, IVR technology, electronic patient reported outcomes, metadata management and/or other clinical data management or analysis data and TFL-related systems. Support the development and maintenance of a high performing, industry recognized Data Operations organization: May also represent at internal and external decision boards and deputise for Head CDS as required. Minimum Requirements: Work Experience: People Challenges. Functional Breadth. Geographic Scope. People Leadership. Project Management. Collaborating across boundaries. Representing the organization. Skills: Automation. Biostatistics. Clinical Trials. Computer Programming. Cross-Functional Teams. Data Analytics. Data Strategy. Decision Making Skills. Global Project Management. Metadata Management. Statistical Analysis. Languages : English. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division Development Business Unit Innovative Medicines Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Research & Development Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Position Summary: This individual will be primarily responsible for: Leading the assigned Revenue area month-end close and related reporting Ensuring all accounting activity is properly documented and in accordance with internal policy Documenting and continuously improving processes. Ad hoc travel between EMEA offices may be required. Key Responsibilities: Prepare and/or record Revenue Accounting entries to the general ledger (G/L) for month-end closing. This will include recording of revenue, contra revenue, transactions in multiple currencies, unbilled revenue, deferred revenue, accounting and reporting issues. Prepare and ensure all documentation for G/L entries meets company policy and Sox compliance and is properly maintained. Prepare monthly balance sheet account reconciliations to ensure G/L information is accurate, consistent, traceable, and auditable. Ensure all relevant account reconciliations are prepared and reviewed monthly. Assist with internal and external audit work, including coordinating the Revenue Accounting request list and Sox testing with the auditors. Prepare, edit, and update documentation for EMEA Revenue accounting and compliance process manual. Apply knowledge of the fundamental tasks in order to continuously recommend and implement process improvements. Lead cross department meetings, prepare agendas, schedule meetings, document and track action items. Escalate issues as appropriate. Perform special or routine projects or duties as assigned. Demonstrate full ownership and completion of tasks. Effectively and independently manage deadlines and multiple and conflicting priorities. Work closely and collaboratively with other teams (billing, collections, FP&A and local business/sales team). Help create a culture of open communication and information transparency. Learn the functionality of the Revenue billing systems, AFS, Corporate Billing, BTS, Landmark, Mydas, IBMS and the affiliate/ad sales revenue process. Validate and approve invoices after checks for compliance with the contract and its subsequent implication on revenue recognition. Generate regular analysis and ad hoc reporting, communicate findings cross-departmentally. Requirements: Bachelor’s or master’s degree in accounting. More than 3 years of finance and accounting and reporting experience. Experience with enterprise information systems, SAP a strong plus and preferred. Understanding of IFRS and/or US GAAP with focus on understanding of IFRS and/or US GAAP for revenue recognition Knowledge of media / entertainment industry preferred. Superior ability to organize, analyze and concisely present oral and written communication. Proficient in MS Office applications, Excel in particular. High integrity individual. Critical thinker and extremely detail-oriented. Motivated by challenging, high-energy, flexible environment. Demonstrates a strong work ethic, ability to multi-task and prioritize tasks. Team player with strong interpersonal skills, able to work well with others. Excellent written and verbal communication skills; ability to frame issues and articulate findings. Legal right to work in India with English language fluency. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : Warner Bros. Discovery is a global fast-paced entertainment and media company, which continues to grow around the world, as well as across emerging platforms. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, from our HCC location (Hyderabad, India) We are the first point of contact, as well as owners of Major IT Incident Incidents. This means Analysts within GTOC teams are also responsible for initiating the Major IT Incident process and procedures, to support our Platform Infrastructure. TOC Teams: 1st Line Network/Platforms, 2nd Line (Network/Platforms/Cloud/Domain Mgmt), Digital Platform Support Operations, Distribution Operations. Reporting to an Operations Manager, carrying out the responsibilities of an Infrastructure Analyst but also providing additional technical support to the rest of the team based on their expertise. The role holders will be a point of escalation for the Infrastructure Analysts and will also be accountable for the training and development of the teams. This is a fast pace, ever evolving role which is required to provide key support for the Operations Manager, running and participating in major Incidents, chairing and managing some of WBD’s key event bridges but also be the main ‘Go To’ for engineers and Operations managers. They must be able to cope well under pressure and provide mentoring to the rest of the team. PERATIONS Act as the initial point of escalation for the team for all technical issues/queries. Ensure all logged incidents and client/production team queries are dealt with accordingly and within agreed SLAs daily. Work alongside Managers and Shift Leads to drive continual team process and skills improvement from feedback and analysis. Act as a super-user for new application/process onboardings, prepare detailed and clear documentation and then offload knowledge/process to the rest of the team. Assist the Operations Manager in defining, documenting, and maintaining the team’s daily tasks/housekeeping. Carry out/oversee training for new starters/hires. Help the Shift Leads to maintain team skills grids, ensuring staff are current and sufficiently prepared to support stakeholder requirements. Drive creation of post-incident analysis and documentation of Correction of Error report. Crisis and Incident Management Aid and occasionally, handle major incidents across all WBD’s platforms in line with the department’s major incident management process. Capability of monitoring and supporting all WBD technical infrastructure. Responsible for monitoring and providing 1st line (Tier 1) support of WBD’s network, infrastructure, Digital, and Distribution Services across 50 offices and production centers globally. This function supports the business 24 x 7 x 365. Incumbent will be expected to work shifts including weekends and night shifts. Qualifications & Experiences: 5+ years Knowledge and experience working with network management tools such as configuration management, network health check tools, log collectors is a plus. Experience using SolarWinds, Dataminer, and other monitoring systems. Experience working with: Cisco Routers & Switches, Juniper, Palo Alto firewalls, AWS, Aruba, F5, cloud, and infrastructure monitoring & troubleshooting. Experience with ITIL principles. Bachelor’s degree in information technology, Information Systems, Computer Science or Engineering, or related field or equivalent experience. Ability to lead staff during an incident and through to resolution. Strong analytical and problem-solving skills. Excellent English written and verbal communication skills. Ability to implement new processes and procedures, ensuring staff is properly trained. Ability to negotiate staffing requirements and schedules to ensure 24x7x365 business requirements are met. Not Required but preferred experience: Must be working in WBD for at least 6 months, although +1 year is recommended. Graduate/Post-Graduate in IT, IS, CS or Engineering. Crisis/Escalation and Command Centre Management experience. Global stakeholder and incident triage experience. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Role: Lead Engineer - Frontend Location: Hyderabad (Gachibowli) Work mode: Work from Office About Company:- Keka has been a silent revolution in the making. Our steadfast focus on building an employee-centric HR platform was well received by more than 8000 businesses across India and the world. Today we are India’s #1 platform in our segment and expanding to new geographies. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don’t hide our shortcomings and we aren’t afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, regardless of their function and across departmental boundaries. Job Overview :- We are seeking a highly skilled and experienced Lead Engineer with expertise in frontend development using Angular. As a Lead Engineer, you will be responsible for leading a team of frontend developers and driving the development of our Angular-based applications. You will collaborate with cross-functional teams to design and implement user-friendly, responsive, and scalable web applications. The ideal candidate should have a strong understanding of Angular frameworks, excellent problem-solving skills, and the ability to mentor and guide junior developer Lead and manage a team of frontend developers, providing technical guidance and support throughout the software development lifecycle. Design and develop reusable and scalable code components using Angular frameworks. Conduct code reviews to ensure code quality, performance, and adherence to best practices. Troubleshoot and resolve complex technical issues related to frontend development. Stay up-to-date with the latest trends and advancements in frontend technologies, and share knowledge with the team. Mentor and guide junior developers, providing them with technical assistance and helping them enhance their skills. Collaborate with cross-functional teams to define project requirements, timelines, and deliverables. Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives. Role & Responsibilities Experience: 7+ years of frontend development experience, with at least 1 years in a lead or senior role. Technical Expertise: Proficiency in modern frontend technologies and frameworks, including JavaScript/TypeScript, Angular, HTML, CSS Strong Knowledge of Web Technologies: Deep understanding of HTML5, CSS3, JavaScript, and responsive design principles. State Management: Experience with frontend state management libraries (Ngrx, Rxjs). Design Systems and Accessibility: Familiarity with design systems, component libraries, and accessibility standards (WCAG). Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. Communication Skills: Excellent written and verbal communication skills, with a demonstrated ability to work collaboratively and explain technical concepts to non-technical stakeholders. Bachelor’s Degree in Computer Science, Engineering, or a related field, or equivalent experience. Nice-to-Have Skills: Experience with progressive web applications (PWAs). Experience with Angular frameworks and libraries such as Angular CLI, Angular Material, and RxJS. Familiarity with backend technologies or full-stack experience. Contributions to open-source projects or a portfolio of side projects. Familiarity with cloud platforms like AWS, Azure, or GCP Why Join Us? Innovative Environment: Work with cutting-edge technologies and a passionate team dedicated to continuous improvement. Growth Opportunities: We are committed to your personal and professional growth with ongoing training and career development. Competitive Compensation: Attractive salary, benefits, and performance-based incentives. Join our dynamic team and contribute to the development of cutting-edge web applications using Angular. Apply now!

Summary About the role: Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations. Lead the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's. Works in collaboration with brand teams, technical teams and all functions to maximize value. Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics-based projects. Provide analytics support to Novartis internal customers About the Role Key Requirements Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level. Proactively assist the Business to identify upcoming conflicts and resource gaps. Serve as interface with the global and local Brand teams on Project Planning and delivery management. Leads and delivers projects for Regional and global teams, ensuring adherence to time-lines and quality objectives. Ensures delivery of efficient and high-quality deliverables. Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services. Provide guidance on training requirements in relation to Commercial processes -Takes initiative to drive standardization of reports across brands Quality and accuracy of forecast assumptions, good customer satisfaction scores and ability to manage multiple stakeholders / projects. Essential Requirements: Masters / Graduate degree in Medical/Business/Pharma/Science 5-8 years relevant experience acquired at pharmaceutical companies and /or strategic, marketing, or health care consultancy companies.S ound understanding of therapeutic disease areas. Experience in either Market Research/Brand Management/Analytics with a leading pharma company/ solution provider required Superior analytical skills – high comfort in using tools (eg Excel) to analyze and visualize data via standard tools/charting methods; ability to effectively present and defend analyses Desirable Requirements: Project Management Excellence in facilitation of international, cross functional teams within a high matrix environment Proven teamwork and collaboration skills. Demonstrated ability to manage multiple projects simultaneously Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division People & Organization Business Unit Universal Hierarchy Node Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role… The Staff Accountant within the Corporate Operations Accounting team will be based in the Hyderabad office, reporting to the Accounting Manager based in Hyderabad and supporting the US Accounting team based in Atlanta and Knoxville as well as Finance contacts across WBD’s global offices. This position will support the day-to-day accounting and maintain the integrity and accuracy of the P&L and balance sheet. The ideal candidate should have excellent communication skills and a high level of professionalism and accountability to communicate financial information to Finance and Operational partners at all levels throughout the company. Your Role Accountabilities… Prepare accruals and other manual journal entries and related supporting documents, which include evidence of controls performed in SAP/PeopleSoft.- 50 Prepare supporting files to analyze the monthly activity of assigned accounts. Identify and highlight relevant P&L variances between current month and YTD average. Report those variances to Accounting Manager.-20 Prepare monthly reconciliation of assigned balance sheet accounts. Ensure appropriate supporting documentation is maintained.-20 Participate in the preparation of monthly, quarterly, and annual reports to assist Accounting Manager and other team members to cover any information request for internal (SOX-Internal Audit-GBS Management) or external (Auditors, Tax, Legal or Statutory) filing purposes.-10 Minimum Requirements University student of Accounting/Administration/Finance. Experience in similar positions (1+ years). Fluent in English Ability to adapt to dynamic and uncertain environments (flexibility and prioritization). Proactivity and accountability. Proficient in Excel and other MS tools. Abilities to develop interpersonal relationships. Preferred Experience in Shared Business Services centers Experience in Media Industry, Big Four firms or global companies Experience in SAP/Peoplesoft or other ERP systems Experience in Hyperion, SmartView, EPM and other database tools Experience in Blackline/Cadency Certification How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Summary The Solution Design Manager is the business representative in the Supply Hub and Toll reconciliation Enterprise Workstream to design, build and deploy the global supply hub and Toll reconciliation processes with the respective solution(s) for Novartis to ensure E2E execution. This role requires knowledge in the areas of IC Order management and Logistics, IC inventory reconciliation execution between the Swiss legal entity and NTO manufacturing sites as well as Local inventory reconciliation between the NTO sites and local CMOs. We are looking for someone who ideally has experience in SAP implementation projects in the areas mentioned above. About the Role Major Accountabilities Act as the Business Solution Manager responsible for the Supply Hub and inventory reconciliation related processes in close collaboration with the GPO (Global Process Owners), Global IC OM Department, Business Champions, Functional IT Experts and the LDC Adopt counterpart. Responsible for elaborating deliverables as per the project plan during conceptual design, build and adopt phase. Below is a list of such deliverables (not exhaustive): Ensure a proper implementation of the intermediate Core solution designed in previous releases by adopting the global template to fit for the upcoming LDC releases Establish or update business standard operating procedures Review and adopt, if necessary, the training material and working instructions Execute business screening of IT solutions and testing of solution(s) Support and contribute to data migration activities Align and agree on integration of relevant processes and their respective system solution(s) Essential Requirements: University degree in the fields of supply chain management, business management, Finance, Information science or comparable education. Several years of experience in a role related to Intercompany Order Management, logistics or financial reconciliation Fluent in English (written and spoken). Ability to work independently and in a structured and careful manner. Positive and pro-active attitude. Flexibility to work in a fast paced, quickly changing work environment. High degree of teamwork and quality orientation Ability to operate in a global matrix environment Desirable Requirements: Experience in Solution Design related to set-up of Novartis SAP Super User Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division Operations Business Unit CTS Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Technical Operations Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About the Job As a Senior Service Desk Analyst, you will play a key role in providing advanced technical support to end-users, ensuring the smooth operation of IT systems, and contributing to the overall efficiency of the organization. Leveraging the expertise, you will troubleshoot complex issues, mentor junior team members, and collaborate with cross-functional teams to enhance the quality of remote support services. You should be able to identify, capture, and organize information as knowledge assets for knowledge sharing. Support window includes all 24/7 office users as well as remote users at home location (WFH) As Senior Service Desk Analyst, You Will… Provide expert-level technical support for hardware, software, and network-related issues Diagnose and resolve complex problems efficiently, ensuring minimal downtime for end-users Mentor and guide junior support analysts in problem-solving, troubleshooting techniques, and customer service best practices Conduct training sessions to enhance the skills of the remote support team Manage and prioritize escalated support issues, ensuring timely resolution and effective communication with end-users Collaborate with other support tiers and departments for seamless issue resolution Maintain accurate and detailed documentation of troubleshooting steps, solutions, and best practices Contribute to the development of a knowledge base and ensure its accessibility to the support team Optimize the use of remote support tools and technologies to enhance efficiency in issue resolution Stay informed about the latest advancements in remote support tools and recommend improvements Uphold a high standard of customer service, ensuring positive interactions with end-users Address and resolve challenging customer situations professionally and efficiently Identify opportunities for process improvement and actively participate in the implementation of new tools and methodologies Provide insights and recommendations for enhancing the overall remote support strategy Ensure adherence to cybersecurity best practices in remote support activities Stay informed about emerging security threats and implement measures to safeguard systems and data Improve existing processes through process gap analysis, reduction of process redundancies, enforcement of risks and controls and proposing automation Develop reporting mechanisms to measure ongoing performance and bottlenecks Provide accurately and timely information to users in accessible formats Act as a liaison from Service Desk to L0 Service Desk and all other departments and business units Coordinate the knowledge article feedback to review the comments and assign to the knowledge or process owner to review the article Recommend improvements to the Knowledge or process owner As Senior Service Desk Analyst, You Have… Must be a full time technical graduate Must have a minimum or 3-5+ years of experience in IT service Desk Operations and Technical Troubleshooting Must have good logical probing, understanding and troubleshooting skills Good to have experience in working on ticketing system tools like Jira, Service Now or Remedy Experience with remote support tools and technologies Familiarity with IT service management (ITSM) processes and tools Relevant certifications (e.g., CompTIA A+, Network+, ITIL) are a plus Must have exceptional English written and verbal communication skills Concentrated, hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware Hands on experience on Windows OS, AD, User Administration along with other complex issues related to system, Network, Proxy and VPN Hands on experience in Major Incident Management Excellent knowledge of technical management, information analysis, and of computer hardware/software systems Experience in knowledge management content development (create, edit, validate and manage knowledge articles) or technical writing Clarity and understanding of process management and Process Improvement Excellent collaboration, facilitation and training skills Ability to follow SOPs and resolve issues Self-motivated and should have the ability to multitask with ability to think and act independently Strong critical analytical skills, excellent customer service skills Strong relationship-building skills, can network and work well with remote stakeholders Typing speed of a minimum 30 words per minute Ability to speak Spanish is plus but not compulsory

#Connections #hiring #FrontendEngineer #Hyderabad #WFO Hi Connections, We are hiring.... Job Title: Frontend / UI Engineer Location: Hyderabad Department: Engineering / Product Development / UX Experience: 5-10 Years About the Role We are seeking creative and detail-oriented Frontend / UI Engineers to join our product team. You will design and build responsive, user-friendly web interfaces that bring our AI-powered products to life. As part of a collaborative, cross-functional team, you’ll work closely with designers, backend engineers, and AI/ML teams to turn concepts and prototypes into polished production features. Key Responsibilities ✅ Develop modern, responsive web interfaces using HTML, CSS, and JavaScript frameworks (e.g., React, Angular, Vue.js). ✅ Translate UX/UI designs and wireframes into high-quality code. ✅ Collaborate with product managers and designers to refine requirements and user flows. ✅ Ensure applications perform well across browsers and devices. ✅ Optimize components for maximum speed, usability, and scalability. ✅ Participate in code reviews, share feedback, and contribute to frontend best practices. ✅ Work with backend engineers to integrate APIs and data-driven features. ✅ Stay updated with emerging frontend technologies and propose improvements to tools and workflows. Required Skills & Qualifications ● Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience). ● Strong proficiency in HTML5, CSS3, and JavaScript (ES6+). ● Experience with at least one modern frontend framework (React preferred; Angular or Vue.js also welcome). ● Understanding of responsive design and cross-browser compatibility. ● Familiarity with RESTful APIs and integrating backend services. ● Strong attention to detail and commitment to delivering polished user experiences. ● Collaborative mindset and ability to work in agile teams. Preferred / Nice to Have ● Experience with TypeScript and frontend state management (Redux, Context API, etc.). ● Familiarity with CSS preprocessors (Sass, LESS) or CSS-in-JS libraries. ● Exposure to design systems, component libraries, and accessibility best practices. ● Experience with testing frameworks (e.g., Jest, Cypress). ● Previous work on data-driven dashboards or AI/ML-powered interfaces. Interested guys, kindly share your updated profile to pavani@sandvcapitals.com or reach us on 7995292089. Thank you. Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,500,000.00 per year Experience: UI: 7 years (Required) Work Location: In person

Learning Operation Specialist Key Responsibilities The Learning Operations Manager will lead the operational strategy and execution of learning programs, with a strong focus on managing our Learning Management System (Skilljar). This role will be responsible for ensuring the efficient delivery, tracking, and optimization of learning and development initiatives across the Product Innovation & Design team. Learning Operations Oversee daily operations and logistics for corporate learning programs (instructor-led, virtual, e-learning, blended). Collaborate with instructional designers, HR, and business units to coordinate learning initiatives. Establish and optimize processes for training delivery, registration, reporting, and feedback collection. Use JIRA to coordinate cross-functional learning initiatives, manage timelines, and ensure delivery of training tied to product launches or compliance goals. Monitor key performance indicators (KPIs) related to learning effectiveness and compliance. LMS Administration & Optimization Proficiency in managing the LMS, including user management, course creation, and system maintenance. Manage and maintain the LMS (Skilljar). Upload, test, and troubleshoot learning content, ensuring functionality and accessibility. Assign and track course completions, certifications, and compliance training. Customize the LMS interface, workflows, and reports to improve learner experience and meet business needs. Provide support and training to LMS users and stakeholders. Stakeholder Enablement and Support Train and support stakeholders on LMS functionality and best practices. Deliver clear documentation, job aids, and helpdesk support for the platform. Serve as the go-to expert on the LMS roadmap, guiding prioritization and improvements. Data & Reporting Generate and analyze learning data to inform decision-making and report on impact. Deliver reports and dashboards for stakeholders and recommend data-informed improvements to learning operations. Continuous Improvement Stay current on learning technologies and trends to enhance systems and learner engagement. Recommend tools or process improvements to increase efficiency and learning effectiveness. The Learning Operations Manager should come with experience in balancing technical acumen, problem-solving abilities, and interpersonal skills. They should be adept at troubleshooting technical issues, identifying and implementing improvements, and managing and integrating new technologies and features within the LMS. They must be able to work collaboratively with different teams to create a seamless learning experience for all. Skills and Experience Bachelor’s degree in Education, Information Technology, Human Resources, or related field (Master’s preferred). 7-10 years in learning operations, HR, IT, or training program coordination, including LMS experience. Proficient in LMS platforms (e.g., Skilljar, Workday, SAP, Moodle, Docebo, TalentLMS, or similar). Strong analytical, project management, and communication skills. The ability to diagnose and resolve technical issues related to the LMS, such as user access problems, content loading errors, or integration glitches. Experience with SCORM, xAPI, and other eLearning standards. Ability to manage multiple priorities in a fast-paced environment.

Job Title: Senior UI/UX Designer Experience: 5+ Years Location: Remote Type: Full-time / Contract Design & Prototyping Tools Figma – collaborative interface design (industry standard now) Adobe XD – UI/UX design & prototyping Sketch – vector UI design (Mac-focused) InVision – prototyping & design collaboration Graphic & Visual Design Adobe Photoshop – image editing & visual assets Adobe Illustrator – vector graphics & icon design Canva – quick visual content creation (for non-complex tasks) Y our Role Design user-focused interfaces for web & mobile. Conduct user research , wireframing, prototyping, and usability testing. Collaborate with product managers, developers, and stakeholders to deliver exceptional designs. Build design systems, style guides, and reusable UI components . Stay ahead of the curve with the latest trends, tools, and best practices . Champion accessibility, responsiveness, and seamless user journeys . What We’re Looking For 5+ years in professional UI/UX design ( Portfolio required ). Mastery in Figma, Adobe XD, Sketch , or similar tools. Strong grasp of user research, interaction design, and prototyping . Experience with design systems, responsive design, and accessibility standards . Confident in presenting & defending design decisions with data and user insights . Bonus: Knowledge of HTML/CSS/JS. Job Types: Part-time, Contractual / Temporary, Freelance Contract length: 1 month Pay: ₹16,171.36 - ₹35,000.00 per month Expected hours: 30 per week Application Deadline: 15/08/2025 Expected Start Date: 17/08/2025

Web Developer (WordPress / Webflow / Framer / Odoo) Location: Hyderabad (Onsite) Type: Full-time | 3+ Years Experience | Immediate Joiner About The Smarketers The Smarketers is a B2B growth marketing agency helping SaaS and technology companies scale their revenue through data-driven marketing strategies. An ITSMA Gold Award-winning firm , we partner with global tech brands like Thomson Reuters, Acuvate, and Savantis. We’re looking for a highly skilled Web Developer Manager to lead web initiatives and deliver digital experiences that perform, convert, and inspire. NOTE: Share links to related websites developed by you on these platforms ( WordPress, Webflow, Framer and Odoo) with your application. (Experience on at least 3 out of these 4 platforms is mandatory) Role Overview We’re on the hunt for a Web Developer Manager with strong expertise in WordPress, Webflow, Framer and odoo — someone who blends creativity with technical excellence to bring websites to life. In this role, you will lead end-to-end web development projects for high-growth B2B clients, from architecture to launch, while setting coding best practices and performance benchmarks. You’ll collaborate with cross-functional teams (design, marketing, content, and dev) to craft fast, accessible, and responsive websites that align with modern web standards and deliver business impact. Key Responsibilities Website Development & Optimisation Design, build, and maintain responsive, high-converting websites using WordPress, Webflow, Framer and Odoo . Develop custom themes and plugins; optimise front-end performance and UX. Implement SEO best practices, schema markup, accessibility (WCAG), and Core Web Vitals improvements. Ensure seamless cross-browser, device, and platform compatibility. Technical Leadership & Best Practices Set and enforce modern development workflows (version control, modular code, build automation). Stay ahead of the curve with evolving web trends, CMS ecosystems, frameworks, and no-code tools. Mentor junior developers and ensure adherence to clean, scalable, reusable code standards. Manage deployment pipelines and CI/CD processes for staging and production. Stakeholder Collaboration & Project Ownership Translate business and creative requirements into scalable technical solutions. Liaise with internal and external stakeholders to scope timelines, define goals, and deliver web assets on schedule. Troubleshoot hosting/server issues, manage domain configurations, and work across platforms (e.g., AWS, SiteGround, WP Engine). Who You Are 3+ years of professional experience in modern web development (agency or product environment preferred). Proven expertise in WordPress (custom theme/plugin development), Webflow , Framer and Odoo . Strong knowledge of HTML5 , CSS3 , JavaScript , jQuery , and PHP . Familiarity with performance optimisation, technical SEO, and accessibility standards. Hands-on experience with Git, build tools (Webpack, Gulp, etc.), and page builders like Elementor or Oxygen is a plus. Experience working with design tools (Figma, Adobe XD) and translating mockups into responsive pages. Strong problem-solving, debugging, and project management skills. Creative thinker with an eye for detail, user experience, and functionality. What’s In It For You? Lead innovative website projects for leading global B2B brands. Work in a collaborative, fast-paced agency environment where creativity meets performance. Exposure to the latest tech stacks, no-code tools, and client-facing digital strategy. Shape the digital presence of SaaS and tech companies at scale. Grow into a strategic web technology leadership role with a supportive team. Ready to build cutting-edge web experiences that drive real impact? Apply now and take ownership of digital growth at The Smarketers. Job Type: Full-time Pay: ₹500,000.00 - ₹1,000,000.00 per year Benefits: Flexible schedule Paid sick time Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: WordPress: 2 years (Required) Language: English (Required) Work Location: In person

At Apple, we believe that technology is most powerful when it empowers everyone. Great ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you want to work somewhere that holds accessibility as a core value? Apple’s IS&T Accessibility Center for Excellence (CoE) team is a group created with the purpose of promoting and supporting accessibility globally across Apple, partnering to embed accessibility into customer and employee facing digital services, apps and websites. We have an exciting opportunity for a passionate Web Accessibility SME on our CoE team with subject matter expertise to deliver expert level accessibility consulting. This role requires self-drive, attention to detail, excellent verbal and written communication skills, and someone very hands-on in a high paced environment. Description As a Web Accessibility SME on the team, this role requires: Experience of technical accessibility and accessibility standards to deliver remediation efforts leveraging technical methodologies for accessibility testing. Performing accessibility evaluations of web applications, document findings and provide actionable recommendations. Reviewing and advising on design, code and content for accessibility partnering with product, design and engineering teams. Working with cross functional teams throughout the entire lifecycle of the project and represent the team positively and effectively all the times. Contribute to developing and delivery of accessibility training, tooling and standards. Minimum Qualifications Knowledge and practical experience with web technologies including HTML, CSS and JavaScript and client-side Javascript frameworks Understanding of WCAG 2.x guidelines and WAI-ARIA Experience of implementing accessibility testing methodologies Strong first-hand experience in testing with assistive technologies (including screen readers such as VoiceOver, JAWS and NVDA) Experience writing accessible code solutions using web technologies Bachelor's Degree in an engineering-related field or equivalent experience Preferred Qualifications 5+ years of experience in software engineering in the field of web accessibility Aptitude for independently learning new technologies Excellent communication and collaboration skills across technical and non-technical stakeholders Demonstrable experience in building strong working relationships with others Ability to work on multiple projects and manage a dynamic working environment Submit CV

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : Warner Bros. Discovery is a global fast-paced entertainment and media company, which continues to grow around the world, as well as across emerging platforms. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, from our HCC location (Hyderabad, India). We are the first point of contact, as well as owners of Major IT Incident Incidents. This means Analysts within TOC teams are also responsible for initiating the Major IT Incident process and procedures, to support our Platform Infrastructure. GTOC Teams: 1st Line Network/Platforms, Digital Platform Support Operations. Reporting to an Operations Manager, this is an entry-level position in the GTOC where the individuals will be trained and mentored to provide monitoring and support WBD’s Global Network and Infrastructure platforms. The role will initially familiarize with processes and tooling used in our Core IT environment. The Junior Analyst will be part of a training program where they will be mentored/shadowed by a Senior Analyst. Your Role Accountabilities: Operations Training on various tools and systems used in Tier 1 to monitor our production Infrastructure & Network, platforms such as Service Now, PagerDuty, SolarWinds, etc. Familiarize yourself with different stakeholder functions supported by Tier 1 across the WBD’s portfolio. Assist Infrastructure Analysts with outage vetting and escalating to our Tier 1 and senior engineers. Assist with writing outage notifications, raising and managing tickets in ServiceNow, following WBD’s Incident Management process. Crisis and Incident Management Aid in managing major incidents across all WBD’s platforms in line with the department’s major incident management process. Technical skills across IT Infra areas, such as NW, Storage, Server, Cloud This function supports the business 24 x 7 x 365. Incumbent will be expected to work shifts including weekends and night shifts. Qualifications & Experiences Previous experience working in IT is preferred. 0-3+ years of work experience. Working knowledge of MS Word, Excel, or similar computer software systems. Excellent interpersonal skills. Flexibility to work early morning, evening, weekend, and overnight shifts. Must live within Kraków or its vicinity to comply with office attendance rules. Works well under pressure. Completed a bachelor’s degree in information technology, Information Systems, Computer Science or Engineering, or related field or equivalent experience. Excellent English written and verbal communication skills. Not Required but preferred experience: IT Support experience within WBD/Fortune 500 companies. Graduate/Post-Graduate in IT, IS, CS or Engineering, with exposure to 1st Level monitoring/command centre teams. Global stakeholder and incident triage experience. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Join Us as Customer Success Manager (CSM)! Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored strategies, and be a trusted advisor to help our customers succeed, all while contributing to our mission of delivering exceptional customer experiences. This role will support our Maritime and APAC customer portfolio within our Transportation Line of Business. Why You’ll Love Working Here: As a Customer Success Manager at ORBCOMM, you’ll drive customer satisfaction, retention, and growth by proactively managing a portfolio of clients. Working either with a Business Development Manager or independently, you'll ensure customers realize the full value of our IoT solutions through onboarding, business reviews, and ongoing asset health monitoring. If you're passionate about delivering exceptional customer value and fostering long-term relationships, this is the perfect role for you! With a flexible hybrid working schedule, you can enjoy the best of both worlds—engaging in-person collaboration at our Hyderabad, India Office, while also enjoying the autonomy and comfort of remote work. What You’ll Do: Customer Retention & Growth: Drive retention by understanding customer needs, optimizing operations, and expanding adoption of ORBCOMM solutions. Customer Experience: Ensure high satisfaction and retention through exceptional service and strong relationships. Customer KPIs: Align solutions with customer KPIs to maximize product value and achieve business goals. Solution Success & ROI: Integrate ORBCOMM solutions to enhance efficiency and drive measurable results. Escalation Management: Manage case prioritization, customer remediation, and collaborate with support teams to resolve critical issues. Asset Health Analysis: Provide actionable insights from asset data to drive success. Business Reviews: Lead semi-annual reviews to assess performance, discuss roadmaps, and align on goals. NPS & Case Health: Monitor and improve customer satisfaction (NPS) and case management. Customer Training: Deliver product and software training to ensure customers fully utilize ORBCOMM solutions. Add-On Orders & Onboarding: Oversee incremental orders and ensure smooth onboarding of new devices. RMA Coordination: Manage product repair and replacement escalations to ensure quick turnaround. Who You Are: You’re self-driven and thrive in a collaborative environment, ready to take ownership of your work. If you have: Bachelor’s degree in business, Information Technology, or a related field. 5 to 7 years of experience in Customer Success, Account Management, or a similar customer-facing role. Mandarin language proficiency – Native or near-native fluency in speaking, reading, and writing is required to communicate effectively with Mandarin-speaking clients, partners, and stakeholders. Initiative-taking approach, capable of working both independently and collaboratively within a team. Strong experience collaborating with Customer Support and Activation Services teams to resolve escalated issues and support customer onboarding. Experience working in technology, telecommunications, or IoT preferred. Proficiency in Salesforce for CRM management and case management. Proficiency in Microsoft Office tools (Word, PowerPoint, Excel) for effective customer communication and presentations. Excellent communication, problem-solving, critical thinking, and relationship management skills with diverse stakeholders. Exceptional organizational skills to manage multiple customer engagements and initiatives. Periodic Travel: Travel Requirements: Be prepared for periodic travel (estimated at 20-30%) to customer sites, industry events, and ORBCOMM offices as needed to support customer success initiatives and maintain strong customer relationships. On-Site Engagement: Conduct on-site visits to understand customer needs, provide training, and ensure the successful implementation of ORBCOMM solutions. Then we want to meet you! About Us: At ORBCOMM, we’re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com! Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.