46 Access Points Jobs - Page 2

Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Wireless Technologies Operations Good to have skills : Wireless Network Strategy & Design, Cisco Firewall, Hybrid Cloud Solutions Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will implement the configuration management plan as directed by the Configuration Lead. Your typical day will involve assisting in the design of software configuration and customization to align with business process design and application requirements. You will engage with various teams to ensure that the configurations meet the necessary standards and support the overall objectives of the organization. Your role will require you to analyze existing configurations, propose enhancements, and ensure that all changes are documented and communicated effectively to stakeholders. You will also participate in meetings to discuss project progress and collaborate with team members to resolve any issues that may arise during the configuration process. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate training sessions for team members to enhance their understanding of configuration management. Monitor and evaluate the effectiveness of configuration changes and recommend improvements. Maintain, and operate the non-trading network infrastructure (switches, routers and wireless access points) in strict adherence with the defined procedures with the aim of highest operational stability. Execute the operational processes and activities, deliver according to the highest quality and standards, ensuring high service delivery levels, compliance and customer satisfaction. Support incident investigation and resolution. Perform out of business hours support activities and participate to on-call rotation. Strictly adhere to corporate processes, standards, policies and operational procedures. Professional & Technical Skills: Must To Have Skills: Proficiency in Wireless Technologies Operations. Good To Have Skills: Experience with Wireless Network Strategy & Design, Cisco Firewall, Hybrid Cloud Solutions. Strong understanding of configuration management principles and practices. Experience with software development life cycle and agile methodologies. Familiarity with version control systems and configuration management tools. Very good knowledge in Information Technology, specifically with network and connectivity (3 years experience) in an hybrid cloud network environment (GCP & Azure) and with offices distributed around the world. Very good knowledge of the following solutions and technologies:Cisco Switches, Routers and Wireless Access Points, Cisco ACI, Ansible, Terraform, Jira. Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers. Previous experience (1-3 years) in a similar role supporting the operations of a complex and highly critical network infrastructure within a financial environment. Additional Information: The candidate should have minimum 5 years of experience in Wireless Technologies Operations. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education

Prepare and review cutsheets with Level 3 Operations. Work with all MS WiFi Technologies. Full knowledge and ability to support WiFi refresh. Access Points (Cisco 9136, 9130, 3702, and 3802)) Switch (Cisco Cat 9k) Wireless LAN Controller (Cisco 5520, 8540, 9800) Support remote configuration of WiFi controllers and switches as needed. Testing support for Personal, Guest, and Next Gen WiFi networks. Act as point of escalation for Operations-related issues and tasks. Ability to work with vendors and field technicians. Online and participate for Thursday / Friday night migrations (3pm 11pm EST).

Resources will be responsible for the following tasks related to the Global WiFi Program: Use Eckahau software in combination with location floor plans and AP placement data to complete predictive surveys for 296 branch locations with 7 or less access points currently. Produce weekly predictive survey results for upcoming branch migrations (10 sites per week). Review weekly surveys for floors/locations migrating. Present predictive surveys for internal review and approval. Review and validate onsite survey results redesign WiFi AP placement to increase density and address issues encountered during survey. Ability to work with vendors and field technicians. Online availability and on call for escalations for Thursday / Friday night migrations for AP changes (3pm 11pm EST).

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Excellent knowledge and troubleshooting skills on Cisco Routers, Switches, Cisco Wireless Access Points, Cisco Wireless Controllers, Meraki appliance,SD-WAN,Arista,Cisco ACI and Nexus. Must have extensive working experience with IP routing protocol such as OSPF, EIGRP,ISIS and BGP and other technologies such as VRF/IPSec/NAT/Policy Routing. Roles & Responsibilities:Should have good experience in Networking projects includes network analysis, design, implementation and troubleshooting.Must be able to work independently or as a contributing member to the team.Must have extensive working experience with IP routing protocol such as OSPF, EIGRP,ISIS and BGP and other technologies such as VRF/IPSec/NAT/Policy Routing.Must have experience in configuring and troubleshooting various Switching protocols which includes VTP, STP, RSTP, PVST, MSTP.Must be capable of design; build and deploy Spine and leaf topology, Cisco ACI and VMWare NSX.Build, Configure, and / or upgrade new and existing system components in accordance with customer approved functional design requirementsResponsible for overall project management, technical evaluation, problem solving and turn-up of the service. Professional & Technical Skills:Good Knowledge in BIG-IP F5 Products. -Candidate must be an expert in F5 Load Balancing platforms and will possess a working knowledge of Subnetting, SuperNet concepts, basic of Router & Switches, and cloud security. Must configure and maintain F5 Load Balancers and have good knowledge of WAN/LAN network management and monitoring. Look into the daily administration of the network load balancer environment and implementation. Should collaborate with network and engineering teams regarding load balancing infrastructure for cloud and data center environments. Load Balancer Cloud knowledge of AWS template Script, Azure Templates scripting, and Python Scripting. F5s iRule scripting language and have spent time automating tasks. -Should have good demonstrative skills of handling client communications. Responsible for having discussions with customer to understand scope of work.-Must have experience in creation of technical BOM and Prepare High level and --Low-level Diagrams as per customer standards and agreement.-Familiar with SD-WAN; SDN and SD-Access Technologies. Additional Information:Good to have packet capture analysis skillsCCNP / CCIE certificationsKnowledge about ITIL processes is mustGood communication and collaboration skillsAt least 9+ years of core network experience. Qualifications 15 years full time education

Project Role : Silicon Firmware & Embedded Engineer Project Role Description : Write the software that powers and operates a silicon chip. Develop pre-silicon firmware and software with a direct interface to hardware. Integrate and develop C tests/APIs and software build flow. Perform design and code reviews. Test and validate product implementations. Must have skills : Embedded Software Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Silicon Firmware & Embedded Engineer, you will be responsible for writing the software that powers and operates a silicon chip. Your role involves developing pre-silicon firmware and software with a direct interface to hardware, integrating and developing C tests/APIs and software build flow, performing design and code reviews, and testing and validating product implementations. Roles & Responsibilities:- Validation of 802.11 Wireless LAN products (Access Point/Wi-Fi Direct/Station), BT Coex testing. This includes functional, performance validation. System test plan creation, test bed design and implementation Should be able to identify and debug issues and to track them. Release testing of WLAN solutions (automated and manual). A mix of Black box and White box testing of would be involved. Setting up test beds and other required provision for testing of Wi-Fi products Automate the test cases using one or more scripting languages(python)Preferred Qualifications Bachelors in Computer Science/EEE/ECE/Electronics/IT or equivalent degree is minimum needed. Scripting skills:Python, Shell scripting Experience with Linux OS mandatory. Good to have:Android, and/or RTOS environments Wi-Fi working knowledge is needed. (Wi-Fi Station, Access point - Mandatory. Specification knowledge in 802.11a/b/g/n/11ac is mandatory. Good to have:802.11ax, Wi-Fi 6E, Wi-Fi 7, Wi-Fi Direct, WPS. Good knowledge of tools for Wi-Fi traffic testing (Iperf, Chariot), protocol analysis (Omnipeek, Wireshark, tshark), Network traffic analysis (tcpdump). Good knowledge of IP networking is mandatory. (IP, DNS, DHCP, Multicast) A minimum of 4 years of working experience in WLAN products. Performance testing (Current measurement) is good to have. BT knowledge and testing is added advantage. Wi-Fi alliance certification experience is also added advantage. Good interpersonal, communication (Written and Verbal), interest to learn and excel and positive approach in work are mandatory Knowledge on WiFi modulations/data rate Additional Information:- The candidate should have a minimum of 5 years of experience in Embedded Software This position is based at our Bengaluru office A 15 years full time education is required Qualification 15 years full time education

Designation : IT Administrator No. of open positions : 1 Experience: 3 to 5 Years Location: Pune, Aundh. Role: System administration for all India setup Datacenter operations management: Hosted and Cloud Project administration support Network management and Cyber security including MPLS/ ILL and firewall management Backup and restoration using different technologies To support IT Infra Operations in Pune HO Responsible for: Accountabilities Windows System administration (AD, Office 365) Google Workspace Admin Backup and restoration Good understanding of VMWare/Hyper-V Database administration - MySQL Should take the lead in new projects in technologies Support for applications related to technology industries Vendor management (Solution selection, compare, negotiate) UTM and endpoint security System monitoring and troubleshooting Regulatory audit support Must-Have Educational Background: Engineer Diploma / Graduation, computer branch preferred MCSE, CCNA, and Virtualization will be added advantage Relevant Experience: IT Infra support in a technology company Application administration. Detailed Technical and Administrative skills and experience required: Active Directory, DHCP, DNS, FTP, and SMTP Google Workspace & and Microsoft 365 portal Knowledge of WSUS, SCCM Data backup, retention policies, and restoration testing VLAN creation, VPN Infra Commissioning and maintenance MPLS, ILL Routing and switching (including Firewall configuration /management) Network commissioning, monitoring & support IT Security products i.e. Antivirus, IPS signatures, firewalls, etc. Basic knowledge of Tally & SAP Set-up account creation and data management. Writing IT SOPs, procedures, and policies Good knowledge of EPABX Should have work experience in desktop support engineering Team management capabilities Documentation and computer system validation Software licensing knowledge, asset management, and IT compliance Monthly IT report generation Planning and Implementation as per URS Hardware support, IT asset management Security updates deployment User & Role Management IT budget preparation Monthly IT report generation Supplier payment efficiency Security Audits Other Aspects: Good English communication Attitude for learning new technologies

JD- Principal Product Manager Roles & Responsibilities: This role is for a lead product manager to head devices for our broadband/homes business. This position will report to the head of devices as part of the Network vertical and will lead a small team of product managers working closely with business/marketing, operations , SCM teams and external ODM teams to define/develop Wi-Fi ONT and Access Points, 5G FWA and IoT CPE ( customer premise equipment ) devices for our Homes business. In this role, you will Define product strategy, Uncover and understand Business/Customer needs and translate them into requirements. Define product specifications covering Software, Electrical and Mechanical elements - work with engineering team on detailed Software solutioning , Electrical/Mechanical BoM analysis and component selection as part of product specification Own/Drive overall project schedules and quality program managing the product from concept to delivery will be one of the primary responsibilities for this position Understand, research, and follow technical trends in the industry and in general. Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage. ¢ Provide internal training on how to use the product. ¢ Define success criteria for testing and product acceptance. Coordinate beat tests and field trials ¢ Facilitate the creation and maintenance of proper product documentation. ¢ Own the relationship with SoC vendors (Mediatek, Realtek, Qualcomm) and ODMs Required Skills: ¢ 15+ experience with minimum experience of 8-10 years on telecom/networking products like Wifi routers, Access Points, FWA , IP routers etc. ¢ Shall be familiar with chipset/OEM/ODM partners in the industry ¢ Shall be well versed with complete product life cycle management with an ability to work well with cross functional teams ¢ A demonstrated ability to break down/translate high level business needs into detailed requirements , along with an ability make judgement calls on what is critical and what is desirable. ¢ Demonstrated ability to get into technical detailing/solutioning - Shall be familiar with technologies like GPON, Wi-Fi, 802.11, LTE, 5G NR, Easy Mesh. Hands on knowledge on TCP/IP, DHCP, PPP, NAT etc. A background of Wi-Fi/Networking stacks on Linux/RDK/OpenWRT is highly desirable ¢ Excellent communication skills verbal and written

The IT Hardware & Network Executive will be responsible for maintaining and supporting the organization's hardware infrastructure, ensuring seamless network operations, and providing end-user IT support. The role involves installation, configuration, troubleshooting, and management of hardware devices and network systems. Key Responsibilities: Install, configure, and maintain desktops, laptops, printers, and other IT hardware. Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet connectivity. Troubleshoot hardware and network-related issues, ensuring minimum downtime. Set up and manage network devices such as routers, switches, and firewalls. Provide technical support to internal users regarding software/hardware issues. Maintain IT asset inventory, including tracking issuance and maintenance. Assist in server maintenance and data backups as required. Ensure compliance with IT security protocols and data protection guidelines. Coordinate with vendors for hardware repairs and procurement. Document technical processes and user support records. Required Skills and Qualifications: Diploma / Bachelor's degree in Computer Science, IT, or related field. 13 years of experience in IT hardware and networking. Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Proficiency in Windows/Linux OS and Microsoft Office products. Knowledge of hardware troubleshooting and basic server administration. Good communication and problem-solving skills. Ability to work independently and manage time effectively. Contact : Rajasekhar -9154299433

How You'll Help Us Connect the World: RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve.Leveraging network assurance and enterprise-wide automation driven by AI and machine learning (ML), we empower our customers to deliver exceptional experiences for every employee, guest, customer, student, and resident who counts on those networks to connect with their digital lives. We are seeking a Staff/Sr. Staff Engineer to join our dynamic Wi-Fi development team in Bangalore, India. In this role, you will drive the design, and development of cutting-edge, carrier-grade wireless access points, enabling enterprises and carriers to stay ahead of the rapidly growing demand for high-bandwidth applications. Roles and responsibilities: Design and develop Wi-Fi features that align with evolving standards, focusing on high performance, low latency, and guaranteed service delivery Collaborate with chip vendors to drive innovation, enhance SDKs, and support multi-platform, multi-standard solutions Lead & contribute to design discussions and code reviews in adopting the best solutions Act as a technical mentor, guiding other team members and focusing on customer-driven outcomes Partner with technical product owners & other team members to meet customer requirements Required Qualifications Bachelor's or Master's Degree in Networking or Wireless and 6-10 Years of relevant experience In-depth knowledge of Wi-Fi access point (AP) software development and Wi-Fi standards Experience in designing complex features in Wi-Fi AP products Expertise in embedded systems, kernel, and device drivers programming Proven experience with SDK integration across multiple platforms Ability to thrive in a fast-paced, innovative environment, pushing the boundaries of technology

Wireless Network Engineer Experience-3+Years Immediate Joiners are preferred Location-Gurgaon POSITION SUMMARY: We are seeking a skilled Wireless Engineer to design, deploy, and optimize enterprise wireless networks. The role involves performing wireless site surveys, heatmap simulations for greenfield/brownfield deployments, implementing Cisco Catalyst 9800 Wireless LAN Controllers (WLCs) and Access Points (APs), and troubleshooting wireless performance issues. The engineer will work closely with network architects, security teams, and end users to ensure high-performance and secure wireless connectivity. Key Roles & Responsibilities: 1.1.1 Wireless Network Design & Heatmap Simulation Conduct predictive wireless heatmap simulations for greenfield/brownfield sites using tools like Ekahau or Cisco Wireless Planning tools. Design RF coverage models considering signal strength (RSSI), signal-to-noise ratio (SNR), channel interference, and capacity planning. Optimize AP placement, antenna types, and power settings to ensure high performance and seamless roaming. 1.1.2 Wireless Site Surveys & Validation Perform Active, Passive, and Spectrum Analysis Surveys using Ekahau Sidekick, AirMagnet tools. Conduct pre-deployment and post-deployment surveys to validate coverage, interference, and capacity requirements. Identify RF interference sources (e.g., microwaves, Bluetooth, rogue APs) and recommend mitigation strategies. 1.1.3 Cisco Wireless Infrastructure Implementation Deploy and configure Cisco Catalyst 9800 Wireless LAN Controllers (WLCs) for enterprise networks. Implement and optimize Cisco Access Points (APs) using FlexConnect, Local Mode, or Fabric Mode in Cisco SD-Access environments. Configure RF Profiles, RRM (Radio Resource Management), CleanAir, and QoS policies for optimized wireless performance. Integrate Cisco WLC with AAA (RADIUS, TACACS), ISE (802.1X), and guest portal authentication. 1.1.4 Wireless Network Troubleshooting & Optimization Diagnose and resolve Wi-Fi performance issues, including high latency, packet loss, roaming problems, and signal degradation. Use Ekahau, Wireshark, or Cisco DNA Center Assurance for RF analysis and troubleshooting. Monitor wireless KPIs such as client connectivity, AP load balancing, spectrum utilization, and interference levels. Work with end users to resolve connectivity issues, optimize SSID configurations, and apply security best practices. 1.1.5 Documentation & Reporting Create wireless design documentation, heatmaps, and survey reports. Develop standard operating procedures (SOPs), wireless network policies, and troubleshooting guides. Maintain inventory of AP models, software versions, and RF configurations across multiple sites. Education/Experience: Bachelors or Master’s in IT, or a related field. 3+ years of experience in network engineering and wireless.

Role & responsibilities 1. Troubleshooting: Respond to customer inquiries and support tickets related to Wi-Fi connectivity problems promptly and professionally. Diagnose and resolve basic Wi-Fi issues, including connectivity drops, slow speeds, and configuration errors. 2. Customer Support: Provide excellent customer service by effectively communicating technical solutions in a clear and understandable manner. Guide customers through necessary steps to troubleshoot and fix Wi-Fi problems remotely or in person. 3. Network Monitoring: Monitor Wi-Fi networks using various tools to identify potential problems or performance bottlenecks. Proactively address network issues before they escalate to major disruptions. 4. Configuration and Setup: Assist customers with Wi-Fi network setup, device connectivity, and configuration. Ensure proper security measures are in place to protect the network and user data. 5. Documentation: Maintain accurate records of customer interactions, technical solutions provided, and network configurations. Update knowledge base articles to aid in faster issue resolution and to create a repository of common problems and their solutions. 6. Escalation Support: Collaborate with L2 and L3 support engineers to escalate complex issues that require further investigation or resolution beyond L1 scope. 7. Testing and Validation: Conduct tests and simulations to replicate reported Wi-Fi problems, identify root causes, and verify solutions before implementing them in a live environment. 8. Wi-Fi Technology Awareness: Stay up-to-date with the latest Wi-Fi standards, technologies, and best practices. Continuously enhance your knowledge of Wi-Fi networking, protocols, and hardware to provide optimal support. 9. Cisco Switches, routers, WLC- Must have knowldge on cisco switches, routers, and must have a working knowldge on Cisco WLC. Perks and benefits Health Insurance, Provident Fund, Overtime allowance.

Role & responsibilities 1. Troubleshooting: Respond to customer inquiries and support tickets related to Wi-Fi connectivity problems promptly and professionally. Diagnose and resolve basic Wi-Fi issues, including connectivity drops, slow speeds, and configuration errors. 2. Customer Support: Provide excellent customer service by effectively communicating technical solutions in a clear and understandable manner. Guide customers through necessary steps to troubleshoot and fix Wi-Fi problems remotely or in person. 3. Network Monitoring: Monitor Wi-Fi networks using various tools to identify potential problems or performance bottlenecks. Proactively address network issues before they escalate to major disruptions. 4. Configuration and Setup: Assist customers with Wi-Fi network setup, device connectivity, and configuration. Ensure proper security measures are in place to protect the network and user data. 5. Documentation: Maintain accurate records of customer interactions, technical solutions provided, and network configurations. Update knowledge base articles to aid in faster issue resolution and to create a repository of common problems and their solutions. 6. Escalation Support: Collaborate with L2 and L3 support engineers to escalate complex issues that require further investigation or resolution beyond L1 scope. 7. Testing and Validation: Conduct tests and simulations to replicate reported Wi-Fi problems, identify root causes, and verify solutions before implementing them in a live environment. 8. Wi-Fi Technology Awareness: Stay up-to-date with the latest Wi-Fi standards, technologies, and best practices. Continuously enhance your knowledge of Wi-Fi networking, protocols, and hardware to provide optimal support. 9. Cisco Switches, routers, WLC- Must have knowldge on cisco switches, routers, and must have a working knowldge on Cisco WLC. Perks and benefits Health Insurance, Provident Fund, Overtime allowance.

About The Role - Job Summary The Wireless TAC Engineer will be responsible for providing technical support and troubleshooting for Cisco's wireless solutions. This role involves working closely with customers, partners, and internal teams to resolve complex wireless network issues and ensure customer satisfaction. Key Responsibilities RF concepts, Understanding of 802.11 ( a/b/g/n ) protocols, Channels, Frequencies and Data Rate. Experience in preparing, planning, and designing, implementing, and optimizing Wireless products like Wireless LAN Controllers and Access Points Expertise in Wireless Controllers (2504, 5508, 7510 ) and Access Points ( 1600, 2700 Series, etc ) Configuration and optimization of complete Autonomous offerings from Cisco, including 1040, 1140, 1260 series and wireless integrated service routers. Cisco WLC2100 2500, 4400, 5500, WISM, WLCM series configuration/troubleshooting. Cisco Prime infrastructure series Deployment, Configuration and Troubleshooting. Cisco Mobility service engine, Deployment, Configuration and Troubleshooting. Good understanding in a wide range of Wireless protocols

We are seeking a detail-oriented and customer-focused L1 L2 Engineer to provide first-level technical support to end users. The ideal candidate will troubleshoot and resolve hardware, software, and network issues, ensuring the smooth functioning of desktop environments, including support for Apple devices. The candidate should possess excellent communication skills, be proactive, and be willing to implement new technologies. Role & responsibilities Technical Support : Provide first-level support for desktops, laptops, and peripheral devices (e.g., printers, scanners). Respond to user-reported incidents and service requests via phone, email, or ticketing system. Troubleshoot and resolve common hardware, software, and network connectivity issues for both Windows and Apple devices (macOS, iOS). Assist in device enrollment, configuration, and troubleshooting for Apple devices using tools such as Apple Configurator or Mobile Device Management (MDM) solutions. Understand and maintain CRM or ERP software functionalities System Maintenance : Perform basic installations, configurations, and upgrades for operating systems and applications. Assist in maintaining asset inventory and documentation for IT hardware and software Conduct routine maintenance checks and updates to ensure systems are operating efficiently User Assistance : Guide end users on basic IT processes, tools, and best practices, including navigation and troubleshooting of Apple devices. Escalate complex issues to higher-level support teams when necessary. Follow up on resolved issues to ensure user satisfaction Collaboration and Reporting : Work closely with other IT team members to ensure timely issue resolution. Document troubleshooting steps, resolutions, and other relevant information in the IT knowledge base. Prepare periodic reports on common issues and resolutions for continuous improvement. Required Skills & Qualifications Education: Diploma/Degree in Computer Science, IT, or related field. Experience: 5-6 years of experience in IT support or a similar role Technical Skills : Good knowledge of Windows and macOS operating systems. Understanding of iOS device troubleshooting and configuration. Familiarity with troubleshooting hardware, software, and network issues. Experience with Apple tools and services such as iCloud, AirDrop, and Apple Configurator. Understanding of basic networking concepts (IP addressing, DNS, Wi-Fi) Good knowledge of switches, VLANs, firewalls, routers, access points, servers, CRM, and ERP solutions Soft Skills: Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proactive and willing to implement new technologies. Ability to work independently and collaboratively in a team. Work Environment : Flexible to work in shifts or during weekends/holidays, if needed. What We Offer : Competitive salary and benefits package. Training and development opportunities for career advancement. A supportive work environment focused on collaboration and innovation

Role & responsibilities 1. Troubleshooting: Respond to customer inquiries and support tickets related to Wi-Fi connectivity problems promptly and professionally. Diagnose and resolve basic Wi-Fi issues, including connectivity drops, slow speeds, and configuration errors. 2. Customer Support: Provide excellent customer service by effectively communicating technical solutions in a clear and understandable manner. Guide customers through necessary steps to troubleshoot and fix Wi-Fi problems remotely or in person. 3. Network Monitoring: Monitor Wi-Fi networks using various tools to identify potential problems or performance bottlenecks. Proactively address network issues before they escalate to major disruptions. 4. Configuration and Setup: Assist customers with Wi-Fi network setup, device connectivity, and configuration. Ensure proper security measures are in place to protect the network and user data. 5. Documentation: Maintain accurate records of customer interactions, technical solutions provided, and network configurations. Update knowledge base articles to aid in faster issue resolution and to create a repository of common problems and their solutions. 6. Escalation Support: Collaborate with L2 and L3 support engineers to escalate complex issues that require further investigation or resolution beyond L1 scope. 7. Testing and Validation: Conduct tests and simulations to replicate reported Wi-Fi problems, identify root causes, and verify solutions before implementing them in a live environment. 8. Wi-Fi Technology Awareness: Stay up-to-date with the latest Wi-Fi standards, technologies, and best practices. Continuously enhance your knowledge of Wi-Fi networking, protocols, and hardware to provide optimal support. 9. Cisco Switches, routers, WLC- Must have knowldge on cisco switches, routers, and must have a working knowldge on Cisco WLC. Perks and benefits Health Insurance, Provident Fund, Overtime allowance.

TIS LABS PRIVATE LIMITED is looking for Linux Support Engineer to join our dynamic team and embark on a rewarding career journey Design, deploy, and maintain Linux-based systems and services Perform system administration tasks such as installation, configuration, monitoring, and troubleshooting of Linux servers and services Implement security measures to safeguard Linux systems against unauthorized access, vulnerabilities, and cyber threats Develop and maintain scripts for automation of routine tasks and system management Collaborate with cross-functional teams to ensure seamless integration of Linux systems with other IT infrastructure components Evaluate new technologies and tools to improve efficiency and effectiveness of Linux systems Provide technical support and guidance to other team members and end-users Participate in on-call rotation and respond to system emergencies outside of regular business hours Document system configurations, procedures, and best practices Conduct performance tuning and optimization of Linux systems to ensure high availability and scalability

Role & responsibilities 1. Troubleshooting: Respond to customer inquiries and support tickets related to Wi-Fi connectivity problems promptly and professionally. Diagnose and resolve basic Wi-Fi issues, including connectivity drops, slow speeds, and configuration errors. 2. Customer Support: Provide excellent customer service by effectively communicating technical solutions in a clear and understandable manner. Guide customers through necessary steps to troubleshoot and fix Wi-Fi problems remotely or in person. 3. Network Monitoring: Monitor Wi-Fi networks using various tools to identify potential problems or performance bottlenecks. Proactively address network issues before they escalate to major disruptions. 4. Configuration and Setup: Assist customers with Wi-Fi network setup, device connectivity, and configuration. Ensure proper security measures are in place to protect the network and user data. 5. Documentation: Maintain accurate records of customer interactions, technical solutions provided, and network configurations. Update knowledge base articles to aid in faster issue resolution and to create a repository of common problems and their solutions. 6. Escalation Support: Collaborate with L2 and L3 support engineers to escalate complex issues that require further investigation or resolution beyond L1 scope. 7. Testing and Validation: Conduct tests and simulations to replicate reported Wi-Fi problems, identify root causes, and verify solutions before implementing them in a live environment. 8. Wi-Fi Technology Awareness: Stay up-to-date with the latest Wi-Fi standards, technologies, and best practices. Continuously enhance your knowledge of Wi-Fi networking, protocols, and hardware to provide optimal support. 9. Cisco Switches, routers, WLC- Must have knowldge on cisco switches, routers, and must have a working knowldge on Cisco WLC. Perks and benefits Health Insurance, Provident Fund, Overtime allowance.

WIRELESS EDUCATION & ADDITIONAL CERTIFICATIONS Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred. Cisco certifications (CCNP, CCIE etc.) would be highly desirable. REQUIRED SKILLS [Must have and should meet all the below standards for qualifying to this role] Expert knowledge in Wireless - RF design & wireless network design for large enterprise with branches. Troubleshooting WLAN issues. Experience in leading large WLAN migration projects & complex PDI & optimization engagements Technologies - WiFi6, Hands-on Product Knowledge - Cisco Wi-Fi 6 access points, Catalyst 9800 wireless controllers and DNAC DESIRED SKILLS [Good to have or value add to this role] Python and API Ekahau Pro/ sidekick usage ISE deployment and configuration experience

Role & responsibilities 1. Troubleshooting: Respond to customer inquiries and support tickets related to Wi-Fi connectivity problems promptly and professionally. Diagnose and resolve basic Wi-Fi issues, including connectivity drops, slow speeds, and configuration errors. 2. Customer Support: Provide excellent customer service by effectively communicating technical solutions in a clear and understandable manner. Guide customers through necessary steps to troubleshoot and fix Wi-Fi problems remotely or in person. 3. Network Monitoring: Monitor Wi-Fi networks using various tools to identify potential problems or performance bottlenecks. Proactively address network issues before they escalate to major disruptions. 4. Configuration and Setup: Assist customers with Wi-Fi network setup, device connectivity, and configuration. Ensure proper security measures are in place to protect the network and user data. 5. Documentation: Maintain accurate records of customer interactions, technical solutions provided, and network configurations. Update knowledge base articles to aid in faster issue resolution and to create a repository of common problems and their solutions. 6. Escalation Support: Collaborate with L2 and L3 support engineers to escalate complex issues that require further investigation or resolution beyond L1 scope. 7. Testing and Validation: Conduct tests and simulations to replicate reported Wi-Fi problems, identify root causes, and verify solutions before implementing them in a live environment. 8. Wi-Fi Technology Awareness: Stay up-to-date with the latest Wi-Fi standards, technologies, and best practices. Continuously enhance your knowledge of Wi-Fi networking, protocols, and hardware to provide optimal support. 9. Cisco Switches, routers, WLC- Must have knowldge on cisco switches, routers, and must have a working knowldge on Cisco WLC. Perks and benefits Health Insurance, Provident Fund, Overtime allowance.

How You'll Help Us Connect the World: We are looking for talented software professional as Wi-Fi Architect for Wi-Fi engineering group in India. The candidate will be driving architecture, design and development of next-gen carrier-grade wireless access points that will enable carrier and enterprise customers to stay ahead of the exploding demand for high-bandwidth applications and services. Required Qualifications for Consideration: B.Tech/ M.Tech or Ph.D. in Networking or Wireless fields Prefer 15+ years of experience in embedded software development Must have strong Wi-Fi AP product knowledge with good understanding of Wi-Fi standards Must have hands on experience in architecture/design/development of advanced Wi-Fi features of WiFi6/6E/WiFi7 standards Must have good understanding of chip vendor firmware/target SDK and high-level architecture Must have architected/developed modules or in embedded RTOS and/or Linux kernel environment Should be able to work in a fast-paced environment Should be good mentor, capable building strong technical team focused innovation Must be eager to drive and push the boundaries of technology to achieve best in class solution

Job Description: Roles and Responsibilities (24x7 Work Environment with Predominantly US Business Hours) Acting as Tier 2 support for AT&T Business Network Solution Team. Prioritizing and analyzing the alerts and events in the network Handing incoming calls from AT&T customers, ISPs & other AT&T work centers. Advance technical knowledge of troubleshooting, configuration & maintenance of complex network infrastructure (Wired and Wireless). Hands on experience of Network Performance Monitoring Tools and Dashboards like Meraki, Aruba, Rukas, Service Now, Salesforce etc. while leveraging tools used for packet capture and monitoring performance metrics. Understanding on how to troubleshoot issues and configure network devices (switches, routers, virtual machines and cloud-based applications Handling Aruba, Cisco, Ruckus wireless controller, access points and switches. Knowledge of performing Incident Triage while acting as first responders as a service desk supporting AT&T Strategic Network Services Prioritizing incoming incidents based on severity and impact, while implementing quick actionable solutions to resolve incidents or provide a next plan of action. Knowledge of different types of Transport / Circuits Ethernet, VPN, Broadband, Fiber based Internet, LTE and 5G and be able to troubleshoot transport issues. Managing and expediting the process of service restoral and break/fix functions scope includes (Analyze and escalate issues, case handling, providing timely updates, as well as prompt handing critical customer escalations) Engaging right work group for software or hardware resources when first touch solution is unavailable or there is degradation in performance impacting business. Knowledge of Monitoring Platforms, Data Capture Technologies and capabilities to quickly analyze, identify reported problems and provide corrective action plan. Interfacing with higher tier support teams and service management teams to address customer issues and provide corrective service improvement plans. Ticket Management:- Knowledge of ServiceNow Ticketing Platform and Salesforce Database. Updating ticketing systems and tools documenting incident chronology Managing and facilitating access providers and associated escalations Negotiate and coordinate with other support centers (i.e. internal and external organizations and AT&T business partners) for sectionalization and formulation of testing plans, while providing end to end support. Escalate ticket according to process based on the established intervals. Understanding on MS Teams platform, handling of VOIP calls and Chat support Knowledge and Skills Required to Perform the Role Technical Skills: - Minimum 2-3 years of relevant experience in IT service industry working on telecommunications & managed network infrastructure solutions. No less than 2 years of working experience, preferably on a customer services interfacing role with exposure to client handing and process management roles. No less than 1-2 years of hands-on experience on Networking / IT infrastructure as an engineer on WAN, LAN, Wireless, Cloud based Wireless Access Points, Network Servers and understanding of handing a NOC model of Network Incident Handling etc) Knowledge on troubleshooting Aruba, Meraki, Ruckus, and SIM based Routers / Modems (LTE / 5G) Proficient knowledge of WAN, LAN and Wireless Technologies and manage services within an IT operation Organization. Understanding of Network protocols, Routing, Switching, Wired and Wireless Technologies, Access Points, WAN Circuits, Call managers, Secure Internet Gateways etc and Strong understanding of IPV4 and IPV6 networks are required. Knowledge of performing remote troubleshooting of network appliances, deployment and replacement of hardware devices, vendor management practices, maintenance of Ruckus, Aruba, Meraki devices and overall knowledge of handling cloud-based network monitoring tools /applications Hands on knowledge of RADIUS Services & Cloud based Wireless controllers. Effective technical coordination skills and knowledge vendor management for network hardware equipment, cloud based virtual servers and effective management of ISP's and other network service providers Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) Excellent voice over IP tele conference handing skills and telephone etiquette Excellent problem-solving skills and ability to work under pressure. Professionalism at all times and ability to demonstrate positive attitude. Highly skilled in the use of PC systems and Microsoft applications Drive, enthusiasm, initiative, commitment and self-motivation. Resourcefulness and flexibility Ability to work well in a team. Years of Experience - 3+yrs Location: Hyderabad, Andhra Pradesh, India