Engineer - Captive Operations Tata Communications

0.0 years

0 Lacs

mumbai, maharashtra, india

Remote

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Key Responsibilities Act as the first point of contact for end-users via phone, email, chat, or ticketing system. Log, categorize, and prioritize incidents and service requests in the ITSM tool. Troubleshoot and resolve Level 1 issues (password resets, access issues, software installations, basic network problems, etc.). Escalate unresolved issues to Level 2/3 teams as per the defined...

Posted 1 week ago

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PLM Support Engineers-Immediate Joiner Tekskills

3.0 - 8.0 years

4 - 9 Lacs

bengaluru

Hybrid

Job Summary: We are seeking a skilled Teamcenter Support Engineer with 3 to 6 years of experience to join our team. The ideal candidate will provide technical support and administration for Teamcenter PLM (Product Lifecycle Management) solutions, ensuring seamless operation and enhancement of PLM systems. Key Responsibilities: Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively. Monitor, maintain, and optimize the performance of Teamcenter environments. Analyze, troubleshoot, and resolve software defects and integration problems. Coordinate with IT and application teams to implement upgrades, patches, and new releases. Assist in configuring and cus...

Posted 1 month ago

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PLM Support Engineers Tekskills

3.0 - 8.0 years

5 - 14 Lacs

bengaluru

Work from Office

Job Description: Key Responsibilities: Provide L1/L2 support for CONTACT PLM platform issues, including troubleshooting, root cause analysis, and resolution. Collaborate with development and infrastructure teams to escalate and resolve complex technical issues. Monitor system health, performance, and implement preventive maintenance to reduce downtime. Assist in the configuration, customization, and integration of CONTACT PLM modules as per business needs. Document issues, resolutions, and maintain knowledge base articles for end-users and support teams. Conduct training sessions and support end-users to enhance their understanding and usage of CONTACT PLM. Participate in software upgrades, ...

Posted 1 month ago

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PLM Support Engineers Tekskills

3.0 - 8.0 years

5 - 14 Lacs

Bengaluru

Work from Office

Posted 4 months ago

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PLM Support Engineers-Immediate Joiner Tekskills

3.0 - 8.0 years

4 - 9 Lacs

Bengaluru

Hybrid

Posted 4 months ago

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