Customer Service Executive- Systems & Service Engineering Tata Communications

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As an Enterprise Services Provisioning, Testing, and Migration Engineer at Tata Communications, your primary responsibility will be provisioning, configuring, and troubleshooting access network and services for enterprise customers. You must possess a strong technical foundation in Carrier Ethernet, IP routing, and switching. Additionally, you will be expected to manage escalations and support field engineers. This hands-on role requires strict adherence to agile delivery processes, effective stakeholder communication, and the flexibility to work in secure environments or shifts. Key Responsibilities: - Provisioning: - Provision and configure access networks manually and throu...

Posted 4 weeks ago

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Customer Service Executive - Provisioning & Configuration IP Routing and Switching Tata Communications

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As an Enterprise Services Provisioning, Testing, and Migration Engineer at Tata Communications, you will play a crucial role in provisioning, configuring, and troubleshooting access networks and services for enterprise customers. Your technical expertise in Carrier Ethernet, IP routing, and switching will be essential in managing escalations, supporting field engineers, and ensuring agile delivery processes. Additionally, your ability to work in secure environments or shifts will be key to your success in this hands-on role. **Key Responsibilities:** - Provision and configure access networks manually and through automation tools. - Identify and resolve network provisioning failures, determin...

Posted 2 months ago

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Customer Service Executive - Provisioning & Configuration Tata Communications

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

You will play a crucial role in the provisioning, testing, and migration of network services at TSC Redefines Connectivity. Your responsibilities will include provisioning and configuring access networks manually and through automation tools. You will collaborate with workgroups to enhance network performance, remove legacy platforms, and consolidate resources with minimal disruption to end-users and other customer platforms. In case of network provisioning failures, you will identify root causes and recommend corrective actions. Additionally, you will remotely support field engineers in commissioning new services and optimize provisioning processes for agile and timely delivery. Managing es...

Posted 5 months ago

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