Hi, We are hiring for the ITES Company for the Trial Statistician Role. Job Description Develop documents e.g. - Clinical Trial Protocol (CTP) - Trial Statistical Analysis Plan (TSAP) - Randomization specifications & initiate randomization scheme creation Participate in the development of Integrated Quality and Risk Management (IQRM) plan and MQRP Support Trial Data Manager (TDM) - Review the data management plan (DMP) and data collection specifications distributed by TDM - Support treatment assignment in SDTM - Provide input to and review Data Review Plan (DRP) prepared by TDM Participate and provide input in meetings (e.g., Trial Oversight Meeting (TOM), organized by CTL; investigators meeting Create and maintain documents in BDS TMF Plan, handle and communicate about trial-specific statistical topics and issues e.g., Sample Size Calculation, Statistical Analysis Strategy Organize and chair Result Planning Meeting (RPM), prepare and participate in the Result Alignment Meeting (RAM) Support TPROG for TSAP implementation and statistical QC of programs, Finalization of QC/Validation. Participate in preparation of Clinical Trial Report (CTR) Handle unexpected data after final data delivery Wrap-up TOM Specify non-CTR specific analyses, Planned/Ad hoc data delivery during trial conduct, e.g. interim analysis Support electronic submission Data delivery at final trial closure, Give input to public disclosure of clinical trial results (CT.gov, EudraCT, etc.) Key Skills: a) Qualification: statistical background (B.Sc. & M.Sc. Statistics) b) Should have experience in Sample size, Biostatistician, Mock shell, Sample sizing calculation, Statistical Analysis Plan(SAP), Statistics c) Knowledge of Clinical Trial Protocol, Clinical Trial Report To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) Search : Job Code # 77

Hi, We are hiring for ITES Company for SDTM Programmer Role. Job description: Minimum 2 years of experience for Senior Statistical programming is a mandate. • Having strong understanding of SAS Base/Macros/GTL and experience of SDTM/ADAM/TLFs creation as per CDISC standards. • Associate should be able to manage communication with customers, track and ensure quality on-time deliverables • Implementation of process improvements for enhanced quality and efficiency gains, institute robust processes to ensure consistent outcomes with quicker turn-around time. • Experience in SDTM, ADAM & TLF • Experience in EDC & VEEVA • Expertise in Base and Advance SAS programming. • Expertise in developing macros and developing generalized programs. • Development of the complex SAS macros that can be utilized across TAs in multiple studies, review of the developed SAS programs. • Expertise in SQL, SAS Macros, Functions, SAS GTL, SAS, and other advanced SAS components. • Mentor and supervise developers to build generic standard macros, generic listings or other ad-hoc requests in accordance with business requirements Key Skills: a) Minimum 2 years of Experience in SDTM, ADAM & TLF is must b) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 93 b) For Position in Mumbai Search : Job Code # 94

Hi, We are hiring for ITES Company for SDTM Programmer Role. Job description: Minimum 2 years of experience for Senior Statistical programming is a mandate. • Having strong understanding of SAS Base/Macros/GTL and experience of SDTM/ADAM/TLFs creation as per CDISC standards. • Associate should be able to manage communication with customers, track and ensure quality on-time deliverables • Implementation of process improvements for enhanced quality and efficiency gains, institute robust processes to ensure consistent outcomes with quicker turn-around time. • Experience in SDTM, ADAM & TLF • Experience in EDC & VEEVA • Expertise in Base and Advance SAS programming. • Expertise in developing macros and developing generalized programs. • Development of the complex SAS macros that can be utilized across TAs in multiple studies, review of the developed SAS programs. • Expertise in SQL, SAS Macros, Functions, SAS GTL, SAS, and other advanced SAS components. • Mentor and supervise developers to build generic standard macros, generic listings or other ad-hoc requests in accordance with business requirements Key Skills: a) Minimum 2 years of Experience in SDTM, ADAM & TLF is must b) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 91 b) For Position in Nagpur Search : Job Code # 92

BPO - Hiring For Voice Process Australian Shifts 4.00 LPA GGN Grad/ UG / BE/ B.Tech Min.1Year Experience In Any Domain Can Apply Australian Shifts Cabs 24/7 Only Work From Office Call Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring for International BPO 's (Customer Service/Sales/Collections) Fresher/Experience can apply UG/GRAD Salary: 15K - 38K in-hand LOCATION - GURGAON-NOIDA Both Side Cabs Meals, Joining Bonus (Organization based) Email: Bhavya.conviction@gmail.com Required Candidate profile Need Excellent to Average Communication Ready to work into night shift 24/7 Shifts

BPO - Hiring For Voice Process Australian Shifts 4.00 LPA GGN Grad/ UG / BE/ B.Tech Min.1Year Experience In Any Domain Can Apply Australian Shifts Cabs 24/7 Only Work From Office Call Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please Call HR Anam-6360065090 visit jobshop.ai to explore other open positions with us We are Hiring for World Best Call Centers in Bengaluru. Background Verification Process in Whitefield: - Please Call HR Anam-6360065090 / 9964080000 Fresher Salary upto 24,000/- Take Home & Experienced upto 35,000/- Customer Support / Banking Process And Technical Support in Manyata Tech Park - Please Please Call HR Anam-6360065090 / 9964080000 Experienced Salary upto 5.5 CTC + 8000 Incentive Hiring for World's Largest Ecommerce Client in Bellandur & Electronic City - Call HR Anam-6360065090 / 9964080000 10th Std, PUC & Grad Fresher or Experienced Salary upto 6 LPA + incentives Technical Support for Freshers An Experience - - Fresher Salary 4.5 Lacs + 5.7 Lacs Variable Call HR Anam-6360065090 Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005 Above More Super Market & Diagonally opposite KFC Role: Non Tech Support - Voice / Blended

Greetings from KVC CONSULTANTS LTD Hiring for International Voice /Non Voice Process in Noida. Job Description International Voice Process Eligible - Ug /Graduates Minimum 6 months of International Voice Exp Required Salary - 6 Months to 11 months of exp upto Rs 3.97 LPA 12 To 17 Months of Exp upto Rs 4.46 LPA 18 Plus months of exp Upto Rs 4.92 LPA 5 Days Working Cabs Available International Chat Process Eligible - Ug/Grads Minimum 1 Year of International Chat Experience Required Salary - Upto Rs 4.75 LPA 5 Days Working Cabs Available Interested Candidates can Call or Whats App Resume Simran : 9821182647 Mehwish: 9628373766 Riya : 9628373761 ##NO PLACEMENT CHARGES## ##KVC CONSULTANTS LTD##

Hi, We are hiring for the ITES Company for the Optimal Data Analyst Role. Job Description Bachelor's degree in discipline such as Supply Chain, Economic, Manufacturing, Technology, or Data Analytics to bring diversity and different perspectives Minimum 3 years of experience in data analysis with understanding of statistical methods and strong analytical skills Experience with database management, programming, statistical modelling and/or business intelligence (SQL, R, Python, JMP, Tableau, etc.) Experienced with and proficient in Microsoft Office Suite Lateral and logical thinking. The ability to think creatively and outside the box to solve unique and challenging problems Motivated self-starter Strong problem-solving tendencies Willing and able to push boundaries Goal-oriented, with a focus on utilizing data for insight Able to multi-task, prioritize and project manage independently in an environment with competing priorities Experience working in a technical, operational or manufacturing environment with the ability to translate that knowledge into financial opportunities Diverse functional experience, with a desire to use data in negotiations Excellent communication skills and a proven history of excelling in a collaborative environment as a key team player Working closely with technical teams, and other organizations to understand the product and data Finding and interpreting large data sets to help predict costs Learning and understanding Boeing's data resources and knowing when, how, and which to use and which not to use. Identifying, analyzing, and solve systematic problems, while maintaining focus on the bigger picture Working together with the team to ensure data analysis and developed algorithms can be appropriately applied for negotiation support Ensuring data collected, analyzed and presented result in actionable insights for negotiation support Engaging and participating in negotiation support, to bolster the use of data analytics within supplier negotiations Understanding high-level business objectives and continually align those objectives to meet needs of the business. Key Skills: a) Bachelor's degree in discipline such as Supply Chain, Economic, Manufacturing, Technology, or Data Analytics b) Minimum 3 years of experience in data analysis with understanding of statistical methods and strong analytical skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 20 b) For Position in Mumbai Search : Job Code # 21

BPO - Hiring For Voice Process Australian Shifts 4.00 LPA GGN Grad / BE/B.Tech Min.1Year Experience In Any Domain Can Apply Australian Shifts Cabs 24/7 Only Work From Office Call Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

**"Your Next Call Center Job Awaits Join JobShop!"** - If you have experience in the BPO industry, JobShop is here to connect you with a variety of call center roles! We are hiring for international voice processes, domestic voice processes, and non-voice positions across leading companies in Bangalore. - With competitive salaries and opportunities for growth, your perfect job is just an application away. Start your journey with JobShop now! - Hiring for International Voice Process, Semi Voice Process, Domestic & Technical Support Processes Salary upto 6 LPA for Experienced candidates with International Voice Experience Call HR Safina 7406016000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Hi, We are hiring for the ITES Company for the US Recruiter Role. Job Description Minimum 2 years of experience in the role will be responsible to manage end to end recruitment life cycle for the US geography. Proficient in usage of applicant tracking system (ATS) with the ability to leverage its full potential. Strong understanding of recruitment processes and how data analytics can be applied to enhance HR functions. Excellent attention to detail with a strong commitment to data integrity and accuracy. Excellent English language skills, both verbal and written. Ability to manage work independently without supervision. A service-oriented mindset, equipped to manage and respond to a stakeholder requirement. Minimum 15 years of regular, full-time education (10th + 12th + 3 years of graduation) Non-technical Graduates in any stream Should be comfortable with night & rotational shifts Key Skills : a) Minimum 2 year experience in Bulk Hiring and End to End Recruitment Life Cycle b) Proficient in usage of applicant tracking system (ATS) c) MBA Preferred To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 11

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad / Bangalore & Pune *Kindly note this a work from office role with job location in Hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad / Bangalore & Pune Qualification * Graduates * Good Verbal --- communication skills in English * 1 year International Technical support Experience required in Gaming Blended process. Salary - Rs 4 .00 to 6.50 LPA Working days -5 (Rotational Shifts)-2 days rotational off To get your telephonic Interviews Scheduled kindly reach out to our Expert H.R's Via Whats aap / Call -----DM / WA -- resume and write -- HYD-Gaming SIYA - 7565006262 ARRESHA - 9628373763 RUCHIRA - 9821182651 AKANSHA - 9821182648 ## NO PLACEMENT CHARG ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards H.R Team KVC CONSULTANTS LTD.

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Job Locations : 1. Whitefield / Manyata Tech Park International Voice Process, International Non Voice Process, International Tech Support & International Semi Voice Process 2. Maratha Halli International Voice Process & Social Media Process 3. Electronic City International Voice Process & International Non Voice Process 4. Bellandur - International Voice Process 5. Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication Please Call HR Saba tabassum 7975182692 / 9964080000 Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005 Above More Super Market & Diagonally opposite KFC Role: Non Tech Support - Voice / Blended

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria 9986584828 (Please send us a message or call on WhatsApp in case the numbers are busy). Job Details Process: International Voice Process Work Location: Bangalore CTC Details: Freshers only Grads /Exp UG & Grads - Sal Upto 6LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria 9986584828 (Please send a message or Call on WhatsApp in case the numbers is busy ). Rivera Manpower Services.

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. Contact Details - (whatsapp your cv if the number is busy) Joy 7996004799 Job Details Process: International voice Process Work Location : Bangalore Cab Service: One way provided / Cab allowances provided. CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 4 Lakh) Shift Timings: Rotational Shifts UK / US Shifts. Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *Pickup & Drop Facility Joy 7996004799 HR Recruiter Rivera Manpower Services

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Sindhu 9986024649 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Support & Semi Technical Customer Work Location: Bangalore Cab Service: Both ways provided CTC Details: Freshers only Grads /Exp Grads - Sal Upto 6LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Sindhu 9986024649 Rivera Manpower Services.

Greeting from KVC CONSULTANTS LTD.!! We are looking for candidates interested to work in leading MNC for PUNE And BANGALORE Location. Job Title:Senior Process Executive ( voice) Location 1: Hinjewadi Phase 1 for Pune Location Location 2 : Electronic City for Bangalore Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Should have 1 yr INT Voice Customer Support on paper Experience Any Graduates is eligible. Rotational Shift with rotational week off 5 days of working Salary:---- Rs.5.75 LPA Benefits--- Both side cab facility How to Apply: Schedule your interview kindly call or drop your resume on the given numbers HR AKANSHA -- 9821182648 HR VANSHIKHA -- 9628373762 HR VEDANTI- 9628373764 HR SIYA - 7565006262 **NO PLACEMENT CHARGES** Regards KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Hi, We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) **Minimum 1-5 Yrs of experience in Service Desk/Technical Support - L1/Desktop Support** Language : Proficient in English (Read + Write + Speak ) Role purpose : Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Desired Candidate Profile Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills For Job in Noida Apply through the below link: https://outpace.in/job/service-desk/ For Job in Gurgaon Apply through the below link: https://outpace.in/job/service-desk-2/

Hi We are hiring for ITES Company for Spotfire Programmer Role. Responsibilities: Working on Refreshes requests for SRT & CSTV Building Oncology & Standard Visuals for Clinical Study Team Visualization (CSTV) Setting up standard and Study Specific requests for Safety Review Team (SRT) Knowledge of Spotfire, Study configuration tool and On Demand Tool. Creating SAS Codes as per the requirement Validation of visuals as per the specifications 1.5+ years of experience crafting interactive dashboards using TIBCO Spotfire. Adept at developing complex reports utilizing cross tables, bar charts, with advanced features like: property control, custom expressions, labels, and marking. Proficient in all core visualizations including bar charts, line charts, pie charts, scatter plots, cross tabs, and combination charts. Experience creating intricate dashboards leveraging information links and Iron Python scripting for enhanced functionality. Possess strong knowledge of advanced visualizations such as heat maps, box plots, tree maps, and map charts. Proven ability to collaborate effectively with stakeholders to address support requests and implement new feature enhancements. Skilled in publishing and deploying dashboards to meet specific business requirements. Proficient in Microsoft Excel functions including VLOOKUP, text functions, charts, and pivot tables. Demonstrated ability to handle multiple tasks simultaneously and thrive in both independent and collaborative work environments. Possess strong documentation and presentation skills to effectively communicate technical concepts. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Spotfire Programmer Mumbai (Job Code # 78) b) For Position in Pune Search : Spotfire Programmer Pune (Job Code # 79)

Hi, We are hiring for ITES Company for Spotfire Programmer Role. Job description: Minimum 3 years of experience as a Spotfire Programmer and Clinical experience is Mandatory Working on Refreshes requests for SRT & CSTV Building Oncology & Standard Visuals for Clinical Study Team Visualization (CSTV) Setting up standard and Study Specific Spotfire requests for Safety Review Team (SRT) Knowledge of Spotfire, Study configuration tool and On Demand Tool. Creating SAS Codes as per the requirement Setup and customization of visuals for Medical Reviewers Validation of visuals as per the specifications Optimize data models and queries for improved performance and scalability. Monitor and troubleshoot issues related to the Spotfire platform and coordinate with vendors for advanced support. Seeking opportunities to leverage expertise in Spotfire development and data visualization to contribute to the success of a data-driven organization. Integrate and prepare data, create visualizations and reports, optimize performance, and collaborate with stakeholders. Possesses a strong understanding of data exploration, ETL processes, and programming in R. Adept at collaborating with clients and stakeholders to translate complex data into clear and actionable insights. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Spotfire Programmer Bangalore (Job Code # 80) b) For Position in Ahmedabad Search : Spotfire Programmer Ahmedabad (Job Code # 82)

Hi , We are hiring for the ITES Company for International Banking Recoveries/Collection Role. Job description: Associates with minimum 1 - 3 years of experience to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network. Good communication skills with commercial/ corporate banking experience into Recoveries/ collections. Experience in Commercial / Corporate banking is mandatory. Candidates should have worked in international geographies (US/ UK/ AUS). Strong Communication skill in English will be a key part of the role. Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing. Negotiation skills will be the focused on agreeing the best way forward for repayment of debts. A customer relationship - Focused background would be usual. Ability to communicate in a professional manner. Efficient and effective daily client management & Managing cases in an effective and timely manner Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. Supporting the team with ad-hoc tasks as required To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 159 b) For Position in Pune Search : Job Code # 160

Hi, We are hiring for ITES Company for Service Desk Lead Role. Job description Minimum 2 years as Service Desk Lead is Mandatory. The Service Desk Lead is responsible for managing and coordinating the activities of the service desk team They are responsible for ensuring the efficient and effective delivery of IT support services to internal and external customers The Service Desk Lead will oversee the resolution of incidents and service requests, monitor service levels, and ensure customer satisfaction They will also be responsible for managing and developing the service desk team members Duties and Responsibilities: Provide leadership and guidance to the service desk team, ensuring efficient and effective delivery of IT support services Oversee the resolution of incidents and service requests within defined service levels, ensuring timely and accurate responses to customer inquiries Monitor service levels and key performance indicators (KPIs) to ensure that targets are met or exceeded Manage and prioritize incoming support requests, assigning tickets to team members and ensuring appropriate resources are allocated Coach, mentor, and develop service desk team members, providing ongoing training and performance feedback Conduct regular performance evaluations for team members, addressing any performance issues and recognizing achievements Maintain and update the service desk knowledge base, ensuring that it contains accurate and up-to-date information for reference by the team Identify areas for service improvement and implement process enhancements to optimize service delivery Collaborate with other IT teams and stakeholders to resolve complex technical issues and ensure effective communication and coordination Develop and maintain service desk procedures, policies, and standards in line with industry best practices Stay up-to-date with industry trends and advancements in service desk technologies and tools, making recommendations for their implementation as appropriate Prepare reports and metrics on service desk performance, including incident trends, customer satisfaction, and team productivity Qualifications and Skills : Bachelor's degree in computer science, information technology, or a related field (or equivalent experience) Proven experience in a service desk or technical support role, with at least 2-3 years in a leadership or supervisory capacity Strong knowledge of IT service management (ITSM) principles, processes, and tools Excellent problem-solving and troubleshooting skills, with the ability to handle complex technical issues Exceptional customer service and interpersonal skills, with the ability to build strong relationships with customers and team members Strong communication skills, both verbal and written, with the ability to convey technical information to non-technical users Ability to work well under pressure and manage multiple priorities in a fast-paced environment Familiarity with ITIL (Information Technology Infrastructure Library) framework and its processes is preferred Proficiency in using service desk software, ticketing systems, and remote support tools To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Service Desk Lead Pune (Job Code # 165 ) b) For Position in Bangalore Search : Service Desk Lead Bangalore (Job Code # 166) C) For Position in Hyderabad Search : Service Desk Lead Hyderabad (Job Code # 167)

Hi, We are hiring for the ITES Company for Quality Analyst Role. Salary: 5 LPA to 9 LPA Location: Gurgaon To Apply for Job of Quality Analyst in Gurgaon-Apply Through Link Below https://outpace.in/job/quality-analyst/ Job description: Minimum 3 to 5 years of experience as Quality Analyst in Voice is mandatory. Prior experience of doing quality assessments for international voice work. Good Communication & Presentation Skills - speaking and writing skills. Moderate Excel proficiency. Good understanding of 7 six sigma tools of quality preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes. Maintaining the Core team Quality, conducting regular calibration sessions. Doubt clearing sessions dip check. Maintaining the core team AHT, CSAT, CHT, NPS, SCORE. Main responsibility to audit the calls, to improve the quality of the process and provide feedback to the agents in order to enhance more customer experience in service and improve the performance of agents. Motivated achiever who exceeds goals by maintaining quality in work. To check the quality of the end system using software testing tools. Proficient working in partnership with the development teams to deliver business functionality on time with required quality that meets the acceptance criteria. Participated actively in data quality investigations and analyses, diagnosing root causes of issues and providing actionable recommendations to the development team for resolution. Acquired knowledge of database systems, specifically Snowflake, SAP HANA and concepts related to data warehousing.

Hi, We are hiring for ITES Company for Validation Associate Role. Job description ***Minimum 3 years as Validation Associate is required.*** 1. Data validation test script creation: Create necessary validation scenarios needed to ensure checks are functioning as required and document scenarios in the Data Validation Specification(DVS). Document expected results for each testing scenario. Feedback to the clinical Data Scientist (CDS) any ambiguities in logic that require clarification for testing scenario creation. 2. Data validation test script execution: Entry of test data as specified in each testing scenario Compare the result obtained through entry of the test data to the expected result. Re-execute all checks that do not pass to ensure they are actual failure. Document validation failures. For validation failures due to incorrect testing scenarios, update DVS and re-execute testing scenario. Re-execute and document within the DVS validation results for checks that required programming updates. 3. Validation of the SI data set creation process: Enter data into all study visits and forms. Extract data from InForm into SI datasets Generate list of data within InForm Generate list of data contained within SI datasets Compare InForm listing to the SI dataset listing. Document unexpected inconsistencies between listing. Review time slicing specification against the SI data sets to ensure time slicing variables are being accurately populated. Document incorrect/unexpected time slicing variable assignments. Compare the pre-defined variable values as specified in the DVS against the SI data sets. Document inconsistencies To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Validation Associate Mumbai (Job Code # 171) b) For Position in Pune Search : Validation Associate Pune (Job Code # 172) C) For Position in Indore Search : Validation Associate Indore (Job Code # 174)