Hi We are hiring for ITES Company Role -Medical Reviewer Qualification : MBBS/MD only (MCI Certification is not mandate**) Experience Range : 1 to 7 Years Preferred Experience: Minimum of 1 years of experience in PV/ Clinical Research (drug safety) Job Description: Author a company clinical comment (CCC) for case reports that are Suspected Unexpected Serious Adverse reaction (SUSAR). Edit the Periodic Report Comment, if applicable, directly within the Periodic Report Comment field in the Patient Safety database. Perform the following actions within the Comments field of the GSP Review Workflow step in the Patient Safety database: -Review and respond to any queries/comments from the Case Owner, which are recorded in the Comment field of the GSP Review Workflow step in the Patient Safety database. -Detail any requests for changes to the case, including the narrative. -Detail any follow-up information that is required and not already noted within the Query Manager in the Patient Safety database. Provide product advice as required, especially with regards to case reports that are Suspected Unexpected Serious Adverse reaction (SUSAR). Review the company causality assessment provided by Medical Advisor. • Review the medical sense including seriousness and coding of the case in the global context of the drug or clinical project, including the narrative, AE/SAE terms, suspect drugs, concomitant medications, laboratory data, and medical history. To provide documentation of the review and case comments in Sapphire in Medical Review workflow. Maintain knowledge of the marketed drug currently under litigation. Maintain knowledge of the company disease and therapeutic areas for marketed drugs and drugs in development through periodic medical review training held by client medical staff. Skills required: Computer Literate (good knowledge of MS Office) Sound understanding of the Drug Safety and Regulatory process Good problem solving and decision-making skills Capability to lead by motivation and example Ability to prioritize schedule and organize Excellent interpersonal and communication skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Medical Reviewer Mumbai (Job Code # 47) b) For Position in Pune Search : Medical Reviewer Pune (Job Code # 48) c) For Position in Bangalore Search : Medical Reviewer Bangalore (Job Code # 51)

Hi We are looking to hire for SAS+R Programming. Please go through the JD and Apply Roles & Responsibilities: Create data cleaning reporting solutions, study status metric, and monitoring reports and visualizations required per standard and study specific data review plans. Contribute to process improvements and development of programming standards using R. Minimum of 3 years of experience in R programming including familiarity with R packages (e.g., Tidyverse, ggplot2, survival) Familiarity with data visualization techniques and tools in R. Write clean, efficient, and well-documented R code, conduct R code reviews, and R programming validation. Strong proficiency in R programming, including data manipulation, statistical analysis, and data visualization. Experience with POSIT Workbench, Connect, and/or Package Manager. Good to have python & SQL knowledge Develop library of reusable checks working closely with data engineers and config specialists. Collaborate with cross functional teams in creating business rules and automated check library across TAU. Serves as a technical resource for creating data analytics to help with data validation and cleaning. Provide programming expertise for data cleaning to efficiently ensure high quality data. Ensure accurate delivery by creating macros for Standard listings for the department based on specifications. Develop programs that generate CRF and Query metrics, including ad-hoc Sponsor and internal programming requests. Ability to set up and configure analytics for coding reports, safety review and any risk-based monitoring activities. Operational experience in pharmaceutical drug development with significant direct exposure to clinical development and data operations required for the reporting of clinical trial data (e.g. data review, regulatory submissions, safety updates, etc.) Understanding of regulatory requirements and relevant data standards; CDISC knowledge and experience are preferable. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Job Code # 373 b) For Position in Pune Search : Job Code # 374

We are Hiring For Leading ITES Company for the position of PV Aggregate Reporting Role Job Descriptions To perform all pre-DLP activities and planning for all assigned reports as per client instructions and timelines including the conducting of strategy meeting, kick-off meetings and other ad hoc report related meetings. Performs activities related to the preparation, writing and review of safety portions of Periodic To perform compilation of all global and country specific periodic aggregate safety reports assigned by the supervisor. To perform peer review of the assigned periodic safety report and complete the corresponding QC checklists within the assigned timeline. To track and drive the progress of safety periodic reports as per the client defined timelines. To ensure compliance to SOPs (client e-manuals and training modules) and other process related documentation Aggregate Safety Reports (PBRER, DSUR etc.) Eligibility: Minimum 2 - 3 years of medical writing work experience including 1 to 2 years of experience in periodic aggregate safety report writing (i.e. PBRER, PSUR, DSUR etc.) Working knowledge of MS Office applications Flexibility to work as per business requirements. Understands and interprets data/information and its practical application. Knowledge of industry and business principles related to biopharmaceutical products and combination products. Good interpersonal, verbal, and written communication skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : PV Aggregate Mumbai (Job Code # 54) b) For Position in Pune Search : PV Aggregate Pune (Job Code # 55)

Hi We are Hiring for ITES Company for the Pharmacovigilence Aggregate Reporting Role Job Location - Pune / Mumbai Job Description: Minimum 2 - 3 years of medical writing work experience including 1 to 2 years of experience in periodic aggregate safety report writing (i.e. PBRER, PSUR, DSUR etc.) To perform all pre-DLP activities and planning for all assigned reports as per client instructions and timelines including the conducting of strategy meeting, kick-off meetings and other ad hoc report related meetings. Performs activities related to the preparation, writing and review of safety portions of Periodic Aggregate Safety Reports (PBRER, DSUR etc.) To perform compilation of all global and country specific periodic aggregate safety reports assigned by the supervisor. To perform peer review of the assigned periodic safety report and complete the corresponding QC checklists within the assigned timeline. To track and drive the progress of safety periodic reports as per the client defined timelines. To ensure compliance to SOPs (client e-manuals and training modules) and other process related documentation. Drafting and maintaining PV agreements and SDEA'S Workflow management along with case allocation Accountable for updating relevant databases, repositories, trackers and logs on an ongoing basis as per relevant SOPs Submission of cases to various regulatory Authorities (EMA, MHRA, FDA, Health Canada) Execute drug safety data management process- a combination of case intake, triage, case entry, medical coding, narrative writing, peer review, case follow-up, report preparation- with accountability for quality and timelines of deliverables and responsibility for process improvements Maintaining and drafting project level SOPs as per Statement of Work. Create/collate periodic reports for client report meetings. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : PV Aggregate Mumbai (Job Code # 54) b) For Position in Pune Search : PV Aggregate Pune (Job Code # 55)

Hiring for Leading ITES Company In Gurgaon for Customer Support *****Min 1 Year International BPO Experience Mandatory**** -------------------------------------------------------------------------------------------------------------- No of Openings : 24 Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida ------------------------------------------------------------------------------------------------------------- Arya @ 7307122569 Whatsapp Your CV @ 9721919721 (Whatsapp Your CV) Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support -International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: Customer Support 5: 5 Days Working 6: Sal Max 37 K 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Hiring for Leading ITES Company In Gurgaon for International Chat Support *****Min 1 Year International Chat Experience Mandatory**** -------------------------------------------------------------------------------------------------------------- No of Openings : 50 Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida -------------------------------------------------------------------------------------------------------------- Arya @ 7307122569 Whatsapp Your CV @ 9721919721 (Whatsapp Your CV) Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in International BPO in Chat Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: Customer Support 5: 5 Days Working 6: Sal Max 4.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Hiring for Leading US MNC In Gurgaon for Customer Support *****Min 1 Year BPO/Customer Support Experience Mandatory**** -------------------------------------------------------------------------------------------------------------- No of Openings : 100 Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida -------------------------------------------------------------------------------------------------------------- Arya @ 7307122569 Whatsapp Your CV @ 9721919721 (Whatsapp Your CV) Job Description & Specifications: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: Customer Support 5: 5 Days Working 6: Sal Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Karthik 7996772782 rivera.karthik@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Job Details Process: International voice Process/semi voice process Work Location: Bangalore CTC Details: Freshers /Exp UG & Grads - Sal Upto 5.5LPA Shift Timings: US Rotational Shifts Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates freshers/experienced Roles and Responsibilities Its a customer Support profile were you have to interact with the customers to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Incentives *Insurance *Cabs Regards, Karthik 7996772782 rivera.karthik@gmail.com Rivera Manpower Services.

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: SANA 7996180859 rivera.sana1234@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Job Details Process: International voice Process/semi voice process Work Location: Bangalore CTC Details: Freshers /Exp UG & Grads - Sal Upto 5.5LPA Shift Timings: US Rotational Shifts Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates freshers/experienced Roles and Responsibilities Its a customer Support profile were you have to interact with the customers to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Incentives *Insurance *Cabs Regards, SANA 7996180859 rivera.sana1234@gmail.com Rivera Manpower Services.

Greetings from KVC CONSULTANTS LTD. We are hiring for International Voice Executive role in ITES MNC for Noida location Job Description: #International Voice Process Process:- -- International Voice Support Process ELIGIBLE:- Graduates UG with 6 months of INT Voice Experience Freshers/Experience both can apply SALARY:- Upto 4.80 LPA (Hike will depend on last drawn package) 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Cabs Available Perks & Benefits ------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- Mahvish - 9628373766 Simran - 9821182647 Not for candidates pursuing regular graduation **NO PLACEMENT CHARGES**

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Abhishek 9164462369 rivera.abhishek@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Job Details Process: International voice Process/semi voice process Work Location: Bangalore CTC Details: Freshers /Exp UG & Grads - Sal Upto 5.5LPA Shift Timings: US Rotational Shifts Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates freshers/experienced Roles and Responsibilities Its a customer Support profile were you have to interact with the customers to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Incentives *Insurance *Cabs Regards, Abhishek 9164462369 rivera.abhishek@gmail.com Rivera Manpower Services.

Hiring For International Chat Process Grad Fresher 20K U/G/BE/B.Tech 6 Months exp in International BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Voice Processes sal upto 34 k Any Graduate Fresher or UG with 6 months of International BPO exp can apply Excellent communication Salary- up to 34k Immediate Joiner 8851848140 8130274106 Required Candidate profile IGT Solutions , Encore Capital , Foundever , Concentr!x and Ienergiser *EXCELLENT COMMUNICATION SKILLS* Immediate Joiners Grad with BPO Experience is mandate Rounds- HR,Ops 8851848140 Perks and benefits Perks and Benefits- Incentives , meals , cabs etc

Hi We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation . Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277

Hi We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277

Greeting from KVC CONSULTANTS t LTD.!! We are looking for candidates interested to work in leading MNC for Bangalore and Pune Location . Job Title: Senior Voice Process Executive Location: Electronic City Job Type: Full-time Job Title : Senior Voice Process Executive Location : Hinjewadi Phase -2 Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Proven 1 to 2 year of International voice customer support experience required Rotational Shift with rotational week off 5 days of working Salary--- Rs 5.75 LPA Benefits: Both side cab facility How to Apply: Schedule your interview kindly call or drop your resume on the given numbers HR VEDANTI 9628373764 HR AKANSHA 9821182648 HR VANSHIKA 9628373762 HR DIVYA 9821182650

B2b Collections (Voice Collections) Salary : Upto 5 Lpa Cabs : Available Shifts : Us Night Fixed Week Off : Sat/Sun Location : Gurugram Incentives : Upto 15K For More Queries Call Or Whatsapp Hr Sarabjeet@8882003944 Required Candidate profile Any Graduate With Minimum 18 Months Exp Into International Process Is Mandatory No candidates Will Be Entertained From Chat Or Backend background Call Or Whatsapp Hr Sarabjeet@8882003944

Hi, We are hiring for the ITES Company for US Tax Team Lead Role. Job Description Minimum 4 years of overall experience with minimum 1 year as Team Lead. Manage end to end delivery of all Tax related processes Identify day-to-day issues and resolve in consultation with the customer SLA monitoring and improvements in processes Arrange for periodic trainings to the staff to be aware of the changes in the policies and procedures as well as customer specific changes Periodic calls and meetings with customer to discuss SLA compliance. Co-ordinate with various other functions such as technology, Quality etc Desired Competencies (Technical/Behavioral Competency) Commerce Graduate with Masters degree an added advantage Basic knowledge of tools and systems ( JDE, MS Office) Basic understanding of US Tax regulations Conversant of various online tools and systems Good analytical and communication skills High energy, self-motivation with a high degree of accountability Oral and written communications skills in English Capability to work under time pressure in a dynamic business environment, Computer literate in various tools To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 258

Hi , We are hiring for leading ITES Company for Instructional Designer profile. Please go through the JD and Apply. We shall call back the relevant profiles. Role & responsibilities : Use Instructional Design principles and approach to create engaging and effective learning solutions Assist in the development and delivery of web-based and face-to-face professional development programs, and advance effective uses of technology in all modes of instruction. State instructional end goals and create content that matches them. Understand content, to create curriculum, courses as required. Strong editing skills with attention to detail Create self-paced (e-learning) as well as instructor-led, virtual classroom, and blended learning content Independently develop an eLearning solution from requirement gathering to Pre-design till the Beta-phase, adhering to all the stages of the Delivery Lifecycle (DLC). Implement the edits/modifications as suggested by SMEs/leads. Perform self and peer review of learning deliverables. Create course storyboards, instructor guides, participant guides, and assessment models. Streamline/modify/enhance existing learning solutions. Demonstrate analytical and research-oriented approach towards learning. Design and create quality content to support a variety of technical, marketing, and training materials such as e-learning content, websites (responsive design), mobile learning, webinars, face-to-face workshop content, newsletters, and communication templates. Create and edit video assets for support learning programs. Prepare and test a SCORM file for publishing to the Learning Management System. Create course assessments and course evaluations (surveys) with knowledge of good question writing techniques. Use SharePoint to create and deploy learning sites for program delivery, Experiment with new learning technologies and trends as well as test for applicability to content creation requirements. Skills, Knowledge and Qualifications: Intermediate to advanced knowledge of applications such as Articulate Storyline 360, Captivate, iSpring, Microsoft Office 365, SharePoint. Bachelors degree in instructional design, educational technology or similar Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to create storyboard. Intermediate knowledge of graphic design and video editing. Years of proven Instructional Designer / Developer experience with some project management experience desired. Ability to write effective copy, instructional text, audio scripts/video scripts. Ability to build rapport with program managers, project stakeholders. Current knowledge of effective learning and development methods. Ability to curate/build upon SME skills and knowledge and turn it into learning content. A demonstrated commitment to high professional ethical standards and a diverse workplace. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 35

Hi We are Hiring Leading ITES Company for Medical Reviewer Role. Please go through the JD and Apply Job Description: Author a company clinical comment (CCC) for case reports that are Suspected Unexpected Serious Adverse reaction (SUSAR). Edit the Periodic Report Comment, if applicable, directly within the Periodic Report Comment field in the Patient Safety database. Perform the following actions within the Comments field of the GSP Review Workflow step in the Patient Safety database: -Review and respond to any queries/comments from the Case Owner, which are recorded in the Comment field of the GSP Review Workflow step in the Patient Safety database. -Detail any requests for changes to the case, including the narrative. -Detail any follow-up information that is required and not already noted within the Query Manager in the Patient Safety database. Provide product advice as required, especially with regards to case reports that are Suspected Unexpected Serious Adverse reaction (SUSAR). Review the company causality assessment provided by Medical Advisor. Review the medical sense including seriousness and coding of the case in the global context of the drug or clinical project, including the narrative, AE/SAE terms, suspect drugs, concomitant medications, laboratory data, and medical history. To provide documentation of the review and case comments in Sapphire in Medical Review workflow. Ensure compliance with global and local procedural documents and local implementation of client Maintain knowledge of the marketed drug currently under litigation. Maintain knowledge of the company disease and therapeutic areas for marketed drugs and drugs in development through periodic medical review training held by client medical staff. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Nagpur Search : Job Code # 49 b) For Position in Gandhinagar Search : Job Code # 50 c) For Position in Bangalore Search : Job Code # 51

Hi We are hiring for the ITES Company for the HRO Work Force Management/Administration Role. Job Description Minimum 1 year experience in supporting HR transaction back - office operations. Experience in handling simple & medium complex HR transactions within Hire to Retire process Ability to communicate with upstream and downstream partners to drive day to day operations. Knowledge in ERP tools like Workday, SAP Excellent Communication Skills. Data Reporting and scheduling. Must have basic HRO knowledge. Any ERP experience in dealing with employee lifecycle. UK employee facing experience Must have worked on Service Now, Workday Key Skills: a) Minimum 1 year experience in supporting HR transaction back - office operations b) Knowledge of ERP Tools Like Workday, SAP c) Experience in US, UK Geographies d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 5

Hi, We are hiring for the ITES Company for UK Taxation Manager Role. Job Description Extraction of VAT payable and receivable data from SAP. Preparing and posting VAT/Tax related Journals in SAP. transfer the balance of VAT sub ledger balance into final VAT account. Preparation, filing and payment of VAT returns. VAT packages for Tax consultant as well as for Tax authority (government). Responsible to manage month end VAT/Tax job stream/Batch run. Responsible for Reconciling month end VAT/Tax accounts. Performing monthly/quarterly VAT compliance tasks for European countries. Work with regional and global controllers, senior finance, Corporate Tax and other members globally on all VAT-related matters. Provide VAT audit support and work with in-house VAT team based in various locations for VAT compliance for Europe region. Coordination with auditors and tax authorities. Liaison with internal and external VAT auditors. Ability to deal with international indirect tax issues and projects in a multi-tasking environment and multi-national organization. Confidence in using financial reporting systems, with proficiency in Microsoft Excel to extract analyse and reconcile data and work with IT where needed on VAT flows. Invoices and other documentation reviews to check the correct VAT treatment. Ensure continuous improvement of controls and management of VAT risks. Excellent analytical, conceptual thinking and creative problem-solving skills, Good organizational skills, with the ability to prioritize time effectively to manage multiple business requests and assignments with a high degree of autonomy and accountability for results. Provide Audit support and explanation of significant variances on monthly financials. Well-versed in creating process maps, SOPs, SIPOC, FMEA & process controls. Hands on experience in SAP ECC ERP system (Mandatory) Responsible to perform Pre-validations before final submission into HFM tool and resolve all blockings if any. Confidence in using financial reporting systems, with proficiency in Microsoft Excel to extract analyse and reconcile data and work with IT where needed. Provide audit support and coordination with auditors. Using knowledge of Sarbanes Oxley (SOX) laws and compliance, coordinate the controls in place in corporate finance and ensure they are adhered to. Need to ensure all Metrics, KPI;s and SLA are green and without any noise from the customer. Need to have calls with Financial controllers to discuss the potential issues if any. Month end decks need to be prepared on time. Prepare the most complex of the journals and balance sheet recs. Should have working knowledge of the process and able to support and guide the team in right direction. Should be able to coach and guide the people and helpful for career growth. Challenge the status quo, with a drive for continuous improvement and the ability to implement change. Through review and a continuous improvement approach, proactively identify areas for improvement, automation and streamlining. Key Skills a) Hands on experience in SAP ECC ERP system (Mandatory) b) Knowledge of VAT c) Knowledge of UK Taxation To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/uk-taxation-manager/

Hi, We are hiring for Leading ITES Company Quality Analyst- B2B Collections Role . Job Description: 3 to 5 years of overall experience At least 1 years of experience in managing quality for B2B (Business to Business) Collections process. Track Key Quality Assurance Metrics: Monitor key performance indicators (KPIs) related to call quality, adherence to policies, and customer satisfaction. Provide Regular Analytics Reports: Prepare and provide regular reports to the management, highlighting quality metrics and suggesting process improvements. Develop Product Knowledge: Continuously improve your knowledge of products and call center performance requirements. Maintain and Develop Standards: Ensure compliance with internal support and call center quality assurance standards. Review Support Interactions: Evaluate a subset of support agents conversations (calls, emails, chat, etc.) based on established quality standards. Constructive Feedback: Accompany evaluations with meaningful and constructive feedback to help agents improve their performance. Resource Specification • 100% WFO (work from office) • Willing to work in night and rotational shifts. • Prior experience in managing quality for B2B Collections process in International BPO • Proficiency in MS Office tools • Good Communication & Presentation Skills • Good understanding of six sigma tools in quality preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes. Key Skills a) Any Graduate b) Min 3 Years of Overall Experience c) Min 1 Year Experience in Quality in B2B Collections To Apply for Quality Analyst - B2B Collections Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/quality-analyst-b2b-collection/

Hi, We are hiring for ITES Company for Associate/Sr Associate - Quality Analyst/Reporting Role. Job description: Any Graduate with 1 year of relevant experience in reporting or MIS role is preferred. Respond to queries, handle level 1 escalations, and provide solutions for closure of open points Timely escalation of issues to the operation manager Preparation of MIS as per customer requirement Ensure the team is compliant with all quality requirements Monitoring daily dashboard and bringing in necessary preventive measures through detailed error analysis Involvement in project management reviews to understand the health of the unit and adopt necessary controls Ensure preparation of training and development plan for all the team members Should perform regular reviews with team members Undertake appraisal activity for associates, and provide necessary feedback and support in terms of career progression Manage absenteeism and attrition in a team effectively Engage and interact with customers to understand requirements and provide solutions Key Skills: a) Min 1 Year Experience in MIS Reporting b) Any Graduate c) Knowledge of Dashboards To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 232

Job Details Salary 35 k in hand + 8800 Night Allowance & Attendance + Incentives o Support clients by answering their product questions o Offer best practice tips to clients o Provide suggestions to the client to meet their goals Required Candidate profile * Should have 1 year experience in US Process / International BPO (Mandatory) * Should have recent experience with International BPO Only.. * No Gap of more than 1 Year..