282 Accent Training Jobs - Page 9

Role & responsibilities 1. Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Associates. 2. Conducting training on other skills HR Shared Service 3. Floor Support Training/Call Monitoring & Feedback. 4. Conducting Behavioural Training Expectations and Key Areas of Responsibility What are the expectations, essential duties and responsibilities of this position as it relates to your department goals 5.Floor Support Training/Call Monitoring & Feedback 6. New Hire Voice and Accent & Culture Training As per Hiring Plan , Refresher Training Voice and Accent, Customer Service, Sales Skills As per Training Plan , Call Monitoring & Feedback on Language Prefe...

Urgent Openings in Pune & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners Role and Key Responsibilities: Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. Innovate training materials by integrating floor requirement...

About the role As a key member of the team, you will work closely with the learning and development team, analyze data, and perform a thorough root cause analysis and drive continuous improvement in the team along with skill assessment process. You enhance the competencies of individual employees by designing and conducting training programs that will boost employee's workplace performance in alliance with company's core values. Key Responsibilities Consistent alignment with operations by auditing calls, understanding needs, conducting refresher training Demonstrating innovation in training by carrying floor requirement into classroom training Maintaining Data and MIS as per training require...

Soft Skill Audit Language Coach: Jobtitle: Soft Skill Quality Audit and Language Coach WorkLocation: Shriram Gateway- Perungulathur Noof Positions: 5 Expectations: Experience in Coaching/Training Delivery Should be open to work in any shift. Enjoy challenging and diverse workassignments in a fast-paced environment. Rolesand Responsibilities: Monitor calls and emails on communicationand soft skills per sampling plans. Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language, culture, etc. RequiredSkills: Excellent Communication Skills (Written & Verbal) Strong knowledge of customer care processesand techniques Call quality/ transactional mo...

Urgent Openings in Pune & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor req...

Role & responsibilities Collaborate with NH and BAU advisors to reduce MTI and address grammatical issues. Conduct soft skills and customer experience training sessions as needed for NH and BAU advisors. Measure training efficacy through pre- and post-assessments to track communication skill improvements. Use customer feedback to evaluate CSAT/customer experience sessions efficacy. Leverage QA Monform parameters to assess communication skills; if unavailable, integrate relevant metrics into campaigns with internal quality auditors. Analyze DSAT calls and design targeted intervention sessions to drive performance improvement. Proficient in PowerPoint and Excel for content creation, reporting,...

VnA Trainer Key Requirements Collaborate with the advisors to reduce MTI and address grammatical issues. Conduct soft skills and customer experience training sessions as needed for the advisors. Measure training efficacy through pre- and post-assessments to track communication skill improvements. Use customer feedback to evaluate CSAT/customer experience sessions efficacy. Leverage QA Monform parameters to assess communication skills; if unavailable, integrate relevant metrics into campaigns with internal quality auditors. Analyze DSAT calls and design targeted intervention sessions to drive performance improvement. Proficient in PowerPoint and Excel for content creation, reporting, and data...

We are seeking an experienced and qualified Soft Skill Trainer Trainer to provide high-quality language training to our candidates. The ideal candidate should have Fluency English language, with a strong background,

Candidate should have minimum 1yr of experience in a Voice process OR working as a soft skills trainer. Shift - Rotational Shifts Work Location - Bangalore / Vizag Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Swapna @ 7411718707 for more details.

Looking for 4+ years of experience in International Voice process(Customer Service) Must have Trainer exp on papers Location- Bangalore WFO| Rotational Shifts Any Graduate CTC- 9 LPA(62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Looking for candidate who have recent 2-3 yrs. of experience of Process trainer Candidate should have 1-2 yrs of experience of Domestic/ International Voice process experience. Candidate should be ready for WFO Candidate should be ready for Night Shifts Office Location bommanahalli Cab Facility will be provided HR Subhijeetsingh Gahilot subhijeet_g@trigent.com

Responsibilities: * Conduct interactive sessions using multimedia tools * Conduct productive learning

Person will be responsible for conducting new hire training & refresher Audit calls and share feedback to improve performance Preparing and updating training reports Conduct TNI and TNA analysis if interested call 9235457455 Deepti

NTT Data Services is Hiring! Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks an "Training Senior Associate" to join our team in "Chennai". Client's business problem to solve Our Clients are Leading Health Plans in US providing services in Florida state , NTT are getting ...

Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621

Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness, project effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement Required Skills for this role include: Communication Skills: 2 years experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1) Excellent Facilitation Skills Coaching and Feedback Proficient in MS office tools Instructional Design Skills Expat Canadian Shar...

Greetings! We are Hiring Trainers! Train new hires and existing ones to enhance communication skills, soft skills, phone etiquette, customer service Conduct Training need identification & analysis to program the modules as per the process needs Required Candidate profile Excellent communications & presentation skills (oral and written), as well as the ability to motivate, teach and inspire Customer Service Attitude Developing the Content Call Ramana - 9550760771

Hiring for Voice &Accent Trainer. Any Graduates with 4+years of experience as Voice &Accent Trainer can apply. Salary-Up to 10LPA Shifts- Rotational Location-Hinjewadi ,Pune *IMMEDIATE JOINERS ONLY* Contact-Janhvi:8055979395

Summary of essential job functions Coach agent level candidates on language, soft skills and accent Plan, prepare and deliver coaching / refresher sessions Prepare refresher materials Help trainees develop listening, speaking, reading and writing skills via individual and group sessions Check and assess trainees' progress Conduct Training Need Analysis to understand performance gaps Organize and conduct refresher courses as per the Training Need Analysis Monitor and present trainee performance Minimum requirements (Education Qualification & Work Experience) Bachelors degree Experience in teaching English as a foreign language (1-2 yrs preferable) TEFL/TESL certification or equivalent (Desire...

Roles and Responsibilities Design and deliver training programs for international processes, focusing on TNI (Training Needs Identification), TTT (Train the Trainer), TNA (Training Need Analysis), OJT (On-the-Job Training), Behavioral Training, Customer Service Training, Product Training, Soft Skills Training, Soft Skills, VNA (Virtual Neural Animation), Accent Training, Accent, Call Center Training, Voice & Accent. Develop curriculum materials and assessments to measure trainee performance. Conduct needs analysis to identify gaps in employee skills and knowledge. Collaborate with subject matter experts to create engaging learning experiences. Provide coaching and feedback to trainers to imp...

Role & responsibilities Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and ...

these roles, you will be responsible for: Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness, project effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement Required Skills for this role include: Communication Skills: 2 years experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1) Excellent Facilitation Skills Coaching and Feedback Proficient in MS office tools Instr...

Job Title - Business Operations Associate Meetings and Events Management Level:CL12 Location:Bangalore/ Gurgaon Must have skills: Cvent or any other Meetings Technology Job Summary :We are seeking an organized, detail-oriented, and proactive registration website builder to independently manage and support multiple events simultaneously. This role involves providing exceptional customer service, coordinating event details, and ensuring smooth event execution, both pre- and post-event. The ideal candidate will possess strong communication skills, a passion for event coordination, and the ability to manage multiple tasks efficiently. Key Responsibilities (Current, CL12) Independently Support 8-...

We are seeking an experienced Spoken English Trainer to train students enrolled in courses at our institute. The ideal candidate will be responsible for enhancing students communication skills, confidence, and overall professional etiquette to help them succeed in interviews and corporate environments. Key Responsibilities: Conduct interactive spoken English and soft skills training sessions for students pursuing IT training programs. Improve students' verbal communication, pronunciation, fluency, and confidence in English. Train students in interview preparation, resume building, email writing, and corporate communication . Develop and deliver engaging training modules, including group disc...

Role and Responsibilities: Voice/Communication coach is responsible for the overall communication & customer service skill wellness for the associates / teams aligned to them Voice/Communication coaches monitor calls and shares feedback with the associates Conduct classroom training / team huddles basis the call monitoring sessions Participate in calibration session within the team and with Quality /Operations when required Provide feedback to associates on positives, areas of opportunity and other observations based on audits Track associates performance after training to ensure effectiveness of training Closely work with Operations and get their input/feedback as to where are the shortcomi...