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3 - 7 years
7 - 9 Lacs
Pune
Work from Office
Hiring for Voice & Accent Trainer Only Graduates and 3+ Years of Experience in Voice & Accent Trainer can apply Salary:- 10 LPA - 12 LPA Location:- Pune Shifts :- Rotational Shifts Contact number :- Joel (9158110345)
Posted 4 months ago
4 - 9 years
3 - 7 Lacs
Gurugram, Delhi / NCR
Work from Office
Voice Coach Exp- 4+ Years (2+ Yrs as Comms Coach) Loc- Gurgaon Pkg- Upto 9 LPA Skills- VnA Training, UK Accent, Comms Training, TNI, TTT, US/UK Process, BPO etc NP- 30 Days Nancy-8586914964 Nancy.imaginators7@gmail.com Required Candidate profile Should have BPO experience.
Posted 4 months ago
4 - 9 years
4 - 5 Lacs
Pune
Work from Office
Soft Skills Trainer- BPO Location: Kharadi, Pune Salary: Up to 5.5 LPA Conduct soft skills training sessions for new hires and existing staff Design and deliver training modules on communication, customer handling Maintain training reports. Required Candidate profile Qualification: Graduate Experience: 5 years total (min. 2 years as trainer on Paper in BPO) Experience in Inbound Customer Service Excellent Communications skills required.
Posted 4 months ago
5 - 10 years
0 - 3 Lacs
Chennai
Work from Office
Job Summary: We are seeking a skilled and passionate Voice and Accent Trainer to enhance the communication abilities of our healthcare support professionals. Your role will involve improving spoken English, pronunciation, intonation, and cultural fluency for global healthcare interactions, especially with US clients and patients. Years of experience : 5+yrs Shift Timings : US Shift (Night shift) Location :Tidel Park, Chennai Education :15yrs of education Key Responsibilities: Conduct voice and accent training for new hires and existing employees in healthcare support functions. Tailor training modules for U.S accent neutralization, phonetics, speech clarity, intonation, grammar, and fluency. Evaluate participants communication and linguistic abilities through pre- and post-assessments. Provide constructive feedback and coaching on soft skills, listening comprehension, and cultural nuances. Collaborate with process trainers and operations to identify specific language-related performance gaps. Design and update training content relevant to healthcare communication scenarios (e.g., patient interactions, insurance calls, medical terminology). Track training effectiveness through performance metrics and make data-driven improvements. Preferred Candidate Profile: 15yrs of educational background must - Bachelor's degree or 10+12+3yrsdiploma 4+yrs of experience as a Voice and Accent Trainer, preferably in the healthcare or BPO domain. Certification in Voice and Accent, Language Training, or related fields is a plus. Excellent verbal and written English communication skills. Strong understanding of American phonetics, articulation techniques, and language coaching tools. Candidates should be open to travel as the role may require working from sites or locations based on business needs.
Posted 4 months ago
4 - 9 years
6 - 7 Lacs
Hyderabad, Bengaluru
Work from Office
Hiring Now Role: Voice & Accent Trainer Min 4+ Years experience in an International BPO Min 2+ Years as a V&A Trainer Excellent Communications Immediate Joiners Preferred Rotational Shift/ Offs WFO Location: Bangalore/ Hyderabad Call Anumeha @ +91 6376649769
Posted 4 months ago
1 - 5 years
3 - 4 Lacs
Dadra & Nagar Haveli, Aurangabad
Work from Office
Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Should Have Minimum 1 year Of Exp Required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English Trainers , Soft Skills Training Hr Ramana : 9550760771
Posted 4 months ago
1 - 3 years
3 - 4 Lacs
Pune, Ahmedabad
Work from Office
Greetings! We are Hiring Trainers! Train new hires and existing ones to enhance communication skills, soft skills, phone etiquette, customer service Conduct Training need identification & analysis to program the modules as per the process needs Required Candidate profile Excellent communications & presentation skills (oral and written), as well as the ability to motivate, teach and inspire Customer Service Attitude Developing the Content Call Ramana - 9550760771
Posted 4 months ago
1 - 6 years
6 - 6 Lacs
Chennai, Pune, Delhi NCR
Work from Office
Candidate should have minimum 1yr of experience in a Voice process OR working as a Communications trainer Shift - Rotational Shifts Work Location - Bangalore / Vizag Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Swapna @ 7411718707 for more details.
Posted 4 months ago
3 - 8 years
10 - 14 Lacs
Bengaluru
Hybrid
POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor. Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc.) Work closely with the BU to improve the performance of the bottom quartile in terms of NPS scores. Motivating the advisors to improve their service and voice quality and reiterating importance of NPS. Design and run campaigns to improve the overall NPS for the process. Proficient in identifying gaps in the skills set of the advisors and conduct refresher /remedial trainings on the top defect areas. Arranging initiatives and/or campaigns with focus on voice and customer service quality Maintaining & Preparing Daily trackers, reports and Weekly/monthly dashboard for reviews Participate in Calibrations and achieve the variance targets laid down by the departments. Conducting Refresher training sessions for the advisors as per standard monthly targets QUALIFICATION Graduation is mandatory. Relevant 2-5 years of auditing & coaching experience in a Contact Center environment Good in Excel and strong written and Verbal Communication and Presentation skills Proficient in designing training modules and delivering refresher/remediation trainings. Strong knowledge on Communication Skills & experience in training people on pronunciation, Sound Corruption, MTI, Customer Service, Grammar etc. Tactful in handling difficult situations and ability to multitask. Ability to work under pressure and meet stringent call monitoring targets/willingness to work 24/7 - needs to be comfortable with working in night shifts. WORK SCHEDULE OR TRAVEL REQUIREMENTS: 6.30PM to 3.30AM IST/5.30PM to 2.30 AM IST Work Profile will be Hybrid.
Posted 4 months ago
4 - 9 years
4 - 6 Lacs
Bengaluru
Work from Office
Roles and Responsibilities 1. Plan, Prepare and conduct NHT Training (VNA, Soft Skills, Culture and Pre-Process). 2. Provide constructive feedback and coaching to trainees where required on matters related to their ability to meet learning standards and objectives. 3. Gap Analysis - Identify and quantify opportunities for Communication/ Soft Skills Enhancement/Improvements based on customer services issues (Blogs/Complaints/Quality Score ). 4. Provide face-to-face and written feedback to trainees and submit daily, weekly and monthly Batch Reports to Training Managers/Team. 5. Identify Communication Errors and support the business with on-job training interventions for operational employees in accordance with business needs. 6. Continuously Enhance & refresh own core skills by maintaining regular contact with key business stakeholders to ensure alignment of skills and training against latest business priorities. 7. Designing and Implementing Dashboards and knowledge checks for Training Effectiveness. 8. Post training support to trainees through call monitoring to identify, assess and document recurring issues/errors and action accordingly to achieve desired results. 9. Improve managerial effectiveness, increase employee satisfaction and retention, drive organizational performance through participant engagement and accountability. 10. Conduct V&A Interviews and hire candidates with appropriate skill-set. 11. Responsible for other duties as assigned. Required Skills & Qualifications 1. Experience in Facilitation, Coaching, Group Training Delivery and Team Management. 2. Extensive knowledge of Voice and Accent/ Grammar/ Culture/ Customer Service/ Soft Skills. 3. Strong Interpersonal Skills, including strong Verbal & Written Communication and excellent Listening Skills. 4. Bachelors degree preferred or equivalent. 5. Minimum 2 years of related experience. 6. Experience in building Training Modules, develop new Processes, Procedures or Improvements to existing Processes and Procedures. Preferred Skills 1. Language or/ and Training Certification will be preferred (e.g. CELTA, BSL, Berlitz, etc.). 2. Knowledge of computer applications such as Microsoft Outlook, Word, Power Point, Excel, and Basic Windows. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.
Posted 4 months ago
3.0 - 8.0 years
6 - 13 Lacs
gurugram, bengaluru, mumbai (all areas)
Work from Office
Voice and Accent Trainer Mode – Work from Office Shifts – Night Shifts Notice – Immediate to 60 Days Skills:-COMM's trainer, Universal trainer, Corporate trainer, TNI, TNA,Voice, and accent. interested can share your resumes to Lavanya(9361645614)
Posted Date not available
2.0 - 5.0 years
0 Lacs
noida
Work from Office
Role & responsibilities The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches. Your roles and responsibilities include: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Key Deliverables (KRA/Measure): Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Should have good knowledge of audit and evaluation function Should have good understanding capabilities to improve customer experience Ready to work in Shift timing as per process requirement Knowledge of usage of MS Office Must be fluent in English language
Posted Date not available
5.0 - 7.0 years
4 - 5 Lacs
pune
Work from Office
Sr. Voice & Accent Trainer (5–7 yrs) | V&A, Business Communication, Soft Skills, US/UK Accent, Grammar, Pronunciation, Coaching, Curriculum Dev, Assessments | TESOL/CELTA | WFO Pune- Vadgaon sheri
Posted Date not available
2.0 - 7.0 years
4 - 6 Lacs
mumbai, new delhi
Hybrid
About the Role: Karadi Path Education Company is seeking dynamic and passionate "Trainers & Product Specialists" to deliver our innovative Karadi Path programs. The role involves training teachers and facilitators in our methodology, supporting effective implementation in schools, and contributing to the continuous evolution of our pedagogy and products. Role & responsibilities: Deliver training sessions on the Karadi Path English program and methodology to teachers in schools implementing the program. Conduct periodic support visits to assigned schools, observe sessions, and provide constructive feedback to teachers and school/government stakeholders. Oversee the delivery quality and impact of the Karadi Path program in your assigned geography, ensuring positive learning outcomes and stakeholder satisfaction. Build and maintain strong working relationships with government departments, education officials, and partner institutions. Prepare and submit timely project reports, ensuring smooth communication between KPEC and partner schools/government bodies. Qualifications & Skills: Strong communication and presentation skills. Proficiency in English and the regional language. Prior experience in training, project coordination, or education program implementation preferred. Strong interpersonal skills with the ability to engage with diverse stakeholders. Additional Requirements: Willingness to travel extensively (All travel costs reimbursed as per company policy). Why Join Us? KPEC is a fast-growing social enterprise dedicated to transforming English language learning in schools across India. We offer a collaborative work culture, opportunities for personal and professional growth, and the chance to make a tangible social impact. Candidates who demonstrate passion, performance, and commitment can expect significant growth opportunities within the organization.
Posted Date not available
3.0 - 8.0 years
6 - 13 Lacs
gurugram, bengaluru, mumbai (all areas)
Work from Office
Mode – Work from Office (5Days). Shifts – Night Shifts US shifts. Notice – Immediate to 60 Days. Skills:- COMM's trainer, Universal trainer, corporate trainer, TNI, TNA, soft skills, Voice, and accent. Call:-9172726408Aparna
Posted Date not available
5.0 - 10.0 years
10 - 13 Lacs
bengaluru, delhi / ncr, mumbai (all areas)
Work from Office
Hiring For Voice & Accent Trainer Key words- Communication trainer, Universal trainer, corporate trainer, TNI, TNA, soft skills, Voice, and accent. Location Mumbai, Bangalore & Gurugram. Shifts Night Shifts preferrable US shifts. Mode – Work from Office (5Days). Package – 13LPA. For More Information Contact Priyanka 9366772439 mail id-priyanka@manningconsulting.in
Posted Date not available
2.0 - 6.0 years
4 - 8 Lacs
chennai, bengaluru
Work from Office
We, KGiS, are hiring for a Voice & Accent Trainer Job Location: Bangalore/Coimbatore Job Description: Training the new hires on Voice & Accent concepts. Coach the associates on call attributes. Provide feedback and coaching for the associates on the floor. Communicate using a neutral accent and excellent command of the language. Good knowledge of concepts of Voice & Accent. Fair knowledge of American Culture. Should have experience taking calls-International. Candidate Description: The trainer should be willing to travel to Coimbatore for at least 2 months for Train the Trainer, before taking up the role in Bangalore office. Should be flexible with night shifts/rotational shifts. Willingness to travel to Coimbatore /Bangalore on business requirements. Interested Candidate, Kindly Share your resume to divya.s@kgis.co / 7339454111
Posted Date not available
3.0 - 8.0 years
4 - 6 Lacs
gurugram, delhi / ncr
Work from Office
- Must have excellent Comm skills. - Must have minimum two years of work exp. in reputed any international call center
Posted Date not available
2.0 - 7.0 years
4 - 7 Lacs
mumbai
Work from Office
Role & responsibilities Responsibilities • Conduct training sessions on voice modulation, pronunciation, and accent neutralization. • Develop and implement soft skills training programs focusing on communication, teamwork, and interpersonal skills. • Evaluate trainee progress and provide constructive feedback to enhance learning outcomes. • Create training materials and resources to support training objectives. • Facilitate role-playing and interactive sessions to promote active learning. • Work closely with management to identify training needs and tailor programs accordingly. Preferred candidate profile 4-6 years of experience in voice and accent training and soft skills training. • Excellent communication skills in English, both verbal and written. • Proficient in using training tools and technologies for effective learning delivery. • Ability to assess training needs and design customized training programs. • Familiarity with adult learning principles and methodologies. • Strong presentation and facilitation skills. • Patience and adaptability to cater to diverse learning styles
Posted Date not available
1.0 - 3.0 years
0 - 0 Lacs
hyderabad
Work from Office
Must teach: Interview preparation Group discussion preparation Resume building ..etc Those who have done certificate courses in soft skills are welcome MA in English would be a plus point. Anyone with good research abilities can apply
Posted Date not available
2.0 - 7.0 years
4 - 7 Lacs
noida
Work from Office
Greetings from Ienergizer!! We are looking for an experienced Soft Skills Trainer/ L&D Trainer to join our Training team. Interested candidates can Send their CV to vanshika.kakkar@ienergizer.com Or can WhatsApp on 9289640609 Profile: Soft Skills Trainer/L&D Trainer Requirements: At least 2-3 years' experience as a Soft Skills, Behavioral Trainer or L&D Trainer Good communication skills (written & oral) Ability to effectively engage with audiences & display good facilitation skills Develop content for training interventions Adept with MS Excel and MSWord BPO background preferred CTC - Upto 6.8 LPA Location: iEnergizer - Noida Sector 60 ~ 5.5 days working ~Day Shifts ~Work From Office This is a full-time work from Office. There would be 3 rounds of interview :- 1. Virtual Interview 2. Presentation round 3. F2F interview. For more information about us, visit our website: www.ienergizer.com Interested candidates can send their CV to vanshika.kakkar@ienergizer.com Or can WhatsApp on 9289640609 Referrals are welcomed and encouraged Regards, Vanshika Kakkar TL - HR
Posted Date not available
1.0 - 5.0 years
6 - 8 Lacs
gurugram, delhi / ncr
Work from Office
Voice & Accent Trainer for a Leading KPO Minimum 1+ years of experience as Voice and Accent trainer. Extensive knowledge of instructional design theory and learning principles Proven knowledge to master the full training cycle Location - Gurugram Required Candidate profile Strong English communication skills (Written + Verbal) with neutral accent
Posted Date not available
2.0 - 7.0 years
0 Lacs
hyderabad, pune
Work from Office
Role & responsibilities Develop a schedule to assess training needs Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Should have good knowledge of audit and evaluation function Should have good understanding capabilities to improve customer experience Ready to work in Shift timing as per process requirement Knowledge of usage of MS Office Must be fluent in English language
Posted Date not available
5.0 - 10.0 years
8 - 10 Lacs
pune, bengaluru
Work from Office
Role- Lead Communication Trainer Looking for 5 years of experience in International BPO Must have 2 years of exp in Communication/VNA training Location- Bangalore & Pune WFO| Rotational shifts CTC - 9-10 LPA Immediate joiners Contact- 9214334811 Aman
Posted Date not available
2.0 - 5.0 years
0 Lacs
hyderabad
Work from Office
Position: Soft skills Trainer or call center Trainer Location: Gachibowli, Hyderabad (Onsite) Shift: Rotational Shifts (24/7, including weekends) Overview: We are hiring for a Candidate Engagement Specialist to support our U.S. Healthcare staffing operations. This role is ideal for someone transitioning from soft skills or call center training background into a high-impact client and candidate-facing position. We will provide all necessary job training to ensure success in this new capacity. Key Responsibilities: Handle crucial end-client calls (U.S. hospitals, clinics, emergency centers) excellent communication skills are critical. Engage and deploy per diem/local candidates as per client demand. Maintain constant contact with healthcare facilities and respond to real-time updates. Provide immediate communication and coordination between healthcare professionals and facilities (especially during last-minute changes). Build long-term relationships with candidates to ensure repeated deployments and retention. Run ad-hoc engagement programs for travel or permanent nursing and allied roles. Provide 24/7 on-call support across 3 shifts (including weekends). Draft internal communication content such as circulars, announcements, and training materials . Occasionally support mock calls and new hire training sessions . Required Skills: Excellent verbal and written communication in English Strong knowledge of MS Office Suite Detail-oriented with strong customer service skills Ability to multitask and work independently Experience as a soft skills trainer or call center trainer preferred This is a fast-paced and highly collaborative role that demands strong interpersonal skills and a proactive approach. If you are looking to grow in a U.S. healthcare-focused staffing environment, wed love to hear from you.
Posted Date not available
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