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3.0 - 7.0 years
9 - 10 Lacs
mohali
Work from Office
Everything we do is for our customers! Featured on Deloittes Technology Fast 500 list and G2s leaderboard, Maropost offers a unified commerce experience that our customers need, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers success, we are motivated by customer obsession, extreme urgency, excellence and resourcefulness to to power 5,000+ global brands while we head to 100,000+. Driven by the same customer-centric mentality as above, we empower businesses to achieve their goals and grow alongside us. If youre a driver and not passenger and...
Posted 1 month ago
4.0 - 9.0 years
4 - 9 Lacs
noida, gurugram, delhi / ncr
Work from Office
Dear Candidate, We are hiring for Voice n Accent Trainer Noida Any graduate can apply Key Responsibilities: Conduct Voice & Accent Training programs for new hires and existing employees. Deliver modules on Voice and Accent, spoken& written English, grammar, neutral accent, intonation, email writing, and professional communication . Facilitate pre- and post-assessments and maintain training effectiveness scores. Create and update content, exercises, and training aids to ensure relevance and engagement. Provide individual feedback and coaching to improve trainees' spoken and written communication. Collaborate with Ops and Quality teams to identify voice and accent training/letter writing needs...
Posted 1 month ago
4.0 - 9.0 years
4 - 9 Lacs
noida, gurugram, delhi / ncr
Work from Office
Dear Candidate, We are hiring for Voice n Accent Trainer Noida Any graduate can apply Key Responsibilities: Conduct Voice & Accent Training programs for new hires and existing employees. Deliver modules on Voice and Accent, spoken& written English, grammar, neutral accent, intonation, email writing, and professional communication . Facilitate pre- and post-assessments and maintain training effectiveness scores. Create and update content, exercises, and training aids to ensure relevance and engagement. Provide individual feedback and coaching to improve trainees' spoken and written communication. Collaborate with Ops and Quality teams to identify voice and accent training/letter writing needs...
Posted 1 month ago
4.0 - 9.0 years
4 - 6 Lacs
bengaluru, karnataka, india
On-site
Roles and Responsibilities Plan, Prepare and conduct NHT Training (VNA, Soft Skills, Culture and Pre-Process). Provide constructive feedback and coaching to trainees where required on matters related to their ability to meet learning standards and objectives. Gap Analysis - Identify and quantify opportunities for Communication/ Soft Skills Enhancement/Improvements based on customer services issues (Blogs/Complaints/Quality Score ). Provide face-to-face and written feedback to trainees and submit daily, weekly and monthly Batch Reports to Training Managers/Team. Identify Communication Errors and support the business with on-job training interventions for operational employees in accordance wi...
Posted 1 month ago
1.0 - 4.0 years
2 - 6 Lacs
bengaluru
Work from Office
Roles and Responsibilities 1. Plan, Prepare and conduct NHT Training (VNA, Soft Skills, Culture and Pre-Process). 2. Provide constructive feedback and coaching to trainees where required on matters related to their ability to meet learning standards and objectives. 3. Gap Analysis - Identify and quantify opportunities for Communication/ Soft Skills Enhancement/Improvements based on customer services issues (Blogs/Complaints/Quality Score ). 4. Provide face-to-face and written feedback to trainees and submit daily, weekly and monthly Batch Reports to Training Managers/Team. 5. Identify Communication Errors and support the business with on-job training interventions for operational employees i...
Posted 1 month ago
2.0 - 7.0 years
0 Lacs
kolkata, visakhapatnam
Work from Office
Role & responsibilities Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and ...
Posted 1 month ago
1.0 - 6.0 years
6 - 6 Lacs
kochi, kolkata, hyderabad
Work from Office
Candidate should have minimum 1yr of experience in a Voice process OR working as a soft skills trainer. Shift - Rotational Shifts Work Location - Bangalore / Vizag / Hyderabad / Chennai Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Swapna @ 7411718707 for more details.
Posted 2 months ago
0.0 - 4.0 years
0 - 0 Lacs
mumbai city
On-site
Vibrantzz Management Services HIRINGS FOR VOICE PROCESS LOCATION:MALAD SALARY:UPTO 35K 5DAYS WORKING 2 ROTATIONAL WEEK OFF US SHIFT:5:30PM-9:30AM (BETWEEN 9HRS SHIFT) BANKING PROCESS MORE DETAILS: MELISSA:7208530311 EMAIL: vibrantzz.melissa@gmail.com
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
chennai, bengaluru
Work from Office
Must have Min 1+yrs exp as a Voic e and Accent Trainer. Communication Training exp is required from International BPO. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.
Posted 2 months ago
1.0 - 6.0 years
3 - 6 Lacs
visakhapatnam, hyderabad, bengaluru
Work from Office
- Develop and deliver engaging training sessions on communication skills. - Assess participants’ current communication abilities and identify areas of improvement. - Prepare reports and evaluations to measure training effectiveness. Required Candidate profile - Min 1 year experience as Voice & Accent trainer/ Communication Trainer. - International BPO experience preferred. - Rotational Shift 24x7. For more info Call @ 8723051470 / 8453399504 / 6002281943
Posted 2 months ago
1.0 - 5.0 years
5 - 6 Lacs
hyderabad, chennai, bengaluru
Work from Office
Urgent Openings in HYDERABAD/Bangalore//Chennai Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate traini...
Posted 2 months ago
3.0 - 7.0 years
7 - 9 Lacs
bengaluru
Work from Office
Urgent Openings in Bangalore Leading BPO Supervisor Communication Trainer International Voice Process Require Excellent Communication Skills CTC UPTO 9.5PA Shifts 24*7 Require minimum 3+ years Experience as Communication Trainer on paper Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 • Build and sustain professional and communication skills for the accounts VA trainers • Post TTT certification deliver at least 1 batch every half-year during Process Training • Identify Learning needs of agents/ any other learners/ business as a learning consultant • Design training curriculum using the principles of Instructional Design • Work closely with the Floor Suppor...
Posted 2 months ago
1.0 - 5.0 years
5 - 7 Lacs
chennai
Work from Office
Urgent Openings in Chennai Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training in BPO Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integr...
Posted 2 months ago
1.0 - 5.0 years
5 - 7 Lacs
hyderabad
Work from Office
Urgent Openings in Hyderabad Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training in BPO Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by inte...
Posted 2 months ago
1.0 - 5.0 years
5 - 7 Lacs
bengaluru
Work from Office
Urgent Openings in Bangalore Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating...
Posted 2 months ago
1.0 - 5.0 years
5 - 7 Lacs
bengaluru
Work from Office
Urgent Openings in Bangalore Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating...
Posted 2 months ago
3.0 - 7.0 years
3 - 5 Lacs
hyderabad
Remote
Hiring TOEFL Raters/Evaluators (Remote India-based) and invite experienced professionals like you to join our elite team of certified evaluators. If you have experience with TOEFL, IELTS, PTE, CELTA, TESOL, TEFL, or IBET , we would love to hear from you. Free Calibration & Rater Training Provided Equip yourself with international evaluation standards at no cost!
Posted 2 months ago
2.0 - 7.0 years
7 - 11 Lacs
mumbai, hyderabad, bengaluru
Work from Office
Have a thorough understanding of the platform. Listen to calls on the operation floor. Provide feedback and conduct coaching sessions for the client partners on the floor to improve/ maintain the language skills, soft skills, and call handling skills. Conduct language and voice & accent training for employees as per organisation standards. Monitor and provide feedback for bottom performers. Ensure that the bottom performers move up the learning curve by means of special coaching sessions. Conduct on the floor interventions through coaching and feedback models as defined by function/program. Use various learning tools to enhance spoken capabilities. Support OJT/Production Ramp by observing, m...
Posted 2 months ago
4.0 - 9.0 years
5 - 8 Lacs
bengaluru
Work from Office
Dear Aspirants, Greeting from Sagility!! Huge hiring for "Specialist-Process Trainer". Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear...
Posted 2 months ago
1.0 - 5.0 years
2 - 4 Lacs
pune
Work from Office
We have an urgent requirement for a Spoken English & GD Trainer / Soft Skills Trainer to conduct Group Discussions, Communication Training, and Interview Preparation sessions for students enrolled in our IT training programs. The trainer will be responsible for enhancing students spoken English, confidence, and professional etiquette , preparing them for placements and corporate careers . Freshers with excellent communication skills are also welcome to apply (training support will be provided). Key Responsibilities Conduct and facilitate Group Discussions (GD) for assessment and training. Deliver sessions on Spoken English, fluency, pronunciation, and public speaking . Train students in Inte...
Posted 2 months ago
3.0 - 8.0 years
2 - 6 Lacs
coimbatore
Work from Office
We are looking for a skilled and energetic Voice and Process Trainer to join our Healthcare BPO team. The role includes training new hires, conducting refresher sessions, and delivering soft skills and voice training, especially related to healthcare processes. Qualifications & Skills: Graduate in any discipline Minimum 3 years of experience as a Voice and/or Process Trainer in a Healthcare BPO Good knowledge of U.S. healthcare systems like insurance claims, RCM, and provider/payer processes Strong English communication skills (spoken and written) Experience in accent training and call coaching Preferred Competencies: Energetic and confident trainer with strong people skills Able to train di...
Posted 2 months ago
1.0 - 5.0 years
5 - 7 Lacs
visakhapatnam
Work from Office
Urgent Openings in Vizag Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating flo...
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
sikar
Work from Office
Soft Skills - Trainer We are seeking an experienced and dynamic Soft Skill Trainer to join our team. The candidate will be responsible for designing and delivering engaging training sessions focused on improving interpersonal, communication, and professional skills among employees, students, or clients. Key Responsibilities: Develop and implement comprehensive training programs for soft skills, such as communication, teamwork, leadership, time management, emotional intelligence, and adaptability. Conduct engaging workshops, seminars, and one-on-one coaching sessions. Customize training modules based on the needs and goals of the participants or organization. Assess participants skill levels ...
Posted 2 months ago
1.0 - 5.0 years
5 - 7 Lacs
hyderabad
Work from Office
Urgent Openings in HYDERABAD Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integ...
Posted 2 months ago
1.0 - 5.0 years
5 - 7 Lacs
vadodara
Work from Office
Urgent Openings in Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating ...
Posted 2 months ago
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