119 Accent Training Jobs - Page 5

Urgent Openings in Bangalore , Pune & Vizag Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Fresher can also apply with Excellent communication Skills Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Responsibilities: Conduct training on voice modulation, accent neutralization, pronunciation, and effective verbal communication. Provide coaching on clarity, tone, and articulation for professional communication. Skills: Expertise in phonetics, accent training, voice modulation, and soft skills. Strong coaching and communication abilities. Experience: 5+ years in voice and accent training or related fields.

Person will be responsible for conducting new hire training & refresher Audit calls and share feedback to improve performance Preparing and updating training reports Conduct TNI and TNA analysis if interested call 9235457455 Deepti

Must Have 2 Years exp in Communication Trainer International Bpo Domain Skills- Voice & accent trainer, Language training, VNA, Soft skill trainer Hyderabad CTC- 6 LPA 24/7 Shifts Work from office 5 days working Graduate Contact- Neha (9509529566)

Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Minimum Graduation Good communication required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English Trainers , Soft Skills Training Hr Ramana : 9550760771

Hello Job Enthusiasts! We are inviting applications for Voice and Accent Trainer to support our digital marketing process in a leading BPO based in Gurgaon Job Title: Voice and Accent Trainer Location: Sector 48, Gurgaon Budget: Up to 12 LPA Job Summary: We are looking for a certified Voice and Accent Trainer to design and deliver training programs that enhance the communication skills of our agents. The ideal candidate will have a strong background in voice and accent training, excellent communication skills, and the ability to work with diverse groups. Key Responsibilities: - Design and deliver voice and accent training programs for agents to improve their communication skills - Assess agents' communication skills and provide feedback for improvement - Develop and maintain training materials, including manuals, presentations, and assessments - Conduct needs analysis to identify training requirements and develop customized training programs - Collaborate with operations teams to ensure training programs align with business objectives - Monitor and evaluate the effectiveness of training programs and make recommendations for improvement - Maintain accurate records of training activities, including attendance, assessment results, and feedback Requirements: - Bachelor's degree in English, Linguistics, or a related field. - Certification in voice and accent training (e.g. CELTA, TEFL, or equivalent). - At least 2 years of experience in voice and accent training, preferably in a BPO or call center environment. - Excellent communication and interpersonal skills. - Strong analytical and problem-solving skills. - Ability to work with diverse groups and adapt to changing training requirements. - Proficient in MS Office and training management software. Preferred Qualifications: - Must be a Graduate - Experience with training management software and online learning platforms - Familiarity with international accents and dialects - Certification in training design and delivery (e.g. CTT+, COTP) What We Offer: - Competitive salary and benefits package. - Opportunity to work with a leading international BPO. - Professional development and growth opportunities. - Collaborative and dynamic work environment. If you are a motivated and experienced voice and accent trainer looking for a new challenge, please submit your application, including your resume @6389577376 (Sumbul Khan)

Introduction: We are looking for an enthusiastic and experienced US Voice Accent Trainer to join our BPO team. The primary focus of this role is to train our customer service agents to effectively communicate with US clients, improving their accent, pronunciation, and overall spoken English skills. The ideal candidate will have experience in training agents for BPO environments, with a strong emphasis on accent neutralization and voice modulation. Key Responsibilities: Provide voice and accent training to BPO employees, focusing on neutralizing regional accents and improving clarity, pronunciation, and fluency in American English. Design and deliver customized training sessions based on client requirements and employee learning needs. Conduct regular assessments and mock calls to evaluate employee progress in terms of accent neutrality, pronunciation, and effective communication. Guide employees in mastering US accent-related aspects such as stress, intonation, rhythm, and pitch to sound more natural in conversations with US-based clients. Create and deliver instructional materials, including audio-visual resources, interactive activities, and exercises, tailored to employees' specific challenges. Offer constructive feedback and actionable steps to help employees improve their voice modulation, pronunciation, and communication skills. Monitor and track the progress of employees through regular evaluations and provide feedback on areas for improvement. Collaborate with Team Leaders and Managers to understand specific challenges faced by . Requirements: Bachelor's degree in Linguistics, Communication, TESOL, or a related field (or equivalent experience). Proven experience in accent training, speech therapy, or language instruction, preferably in a BPO environment. In-depth knowledge of US English pronunciation, phonetic patterns, and neutral American accent techniques. Experience in conducting voice and accent training for non-native English speakers in a corporate or customer service setting. Strong understanding of BPO dynamics and communication expectations when dealing with US clients. Ability to provide one-on-one coaching as well as group training sessions. Excellent verbal and written communication skills, with a clear and confident speaking style. Ability to assess the needs of agents and create tailored training programs accordingly. Strong interpersonal skills and the ability to motivate employees to improve their performance. Patience, empathy, and an adaptable teaching style to suit different learning needs. Preferred Skills: Familiarity with BPO performance metrics and customer interaction expectations. Ability to work in a fast-paced, dynamic environment with tight timelines. Familiarity with using online training tools and platforms. Experience in training professionals for accent neutralization and communication effectiveness in a customer-facing role.

Urgent Openings in Bangalore , Pune & Vizag Leading BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Fresher can also apply with Excellent communication Skills Require Excellent Communication Skills CTC UPTO 6.5LPA Shifts 24*7 Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously • Knowledge of ADDIE is mandatory Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

********************************URGENT REQUIREMENT ************************* Key Responsibilities: Lead and manage a team of communication trainers to ensure consistent training delivery. Design, develop, and execute training modules focused on language proficiency, accent neutralization, customer service etiquette, and soft skills. Conduct new hire training, refresher sessions, and ongoing skill enhancement programs. Evaluate trainees performance and provide constructive feedback for improvement. Collaborate with operations and quality teams to identify training needs and gaps. Develop training materials, including scripts, presentations, and e-learning modules. Monitor training effectiveness through assessments, feedback sessions, and performance analysis. Keep up to date with industry best practices and ensure alignment with business objectives. Assist in call calibration sessions to ensure quality and consistency in communication. Work closely with stakeholders to drive continuous improvement in training methodologies. Thanks & Regards Abhay Kumar || Consultant || Spotshine Consulting (New Delhi) Linked In - https://www.linkedin.com/in/abhay-kumar-19a482289/ Email abhay@spotshineconsulting.com

Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621

We are Expanding Our Contact Centre in Udaipur! Hiring: Process Trainer Join India's largest IVF leader and contribute to the noble cause of parenthood. Be a part of a dynamic team dedicated to making dreams come true! Key Responsibilities: Conduct training for new hire batches. Develop and implement training programs, including TNA, TNI, TTT, and OJT sessions. Monitor SLA adherence and overall training effectiveness. Requirements: Minimum 3 - 4 years of experience , with at least 1 - 2 year as a Process Trainer (on paper). Strong knowledge of training methodologies and process improvement strategies. Excellent communication skills. Willingness to work in rotational shifts. Preferred: Experience in a healthcare process. Perks & Benefits: Best in industry compensation. Opportunity to work with a leading healthcare brand. Location: Udaipur If you're passionate about training and making an impact, apply now!

Role & responsibilities Identifying training needs of NHT and existing employees Scheduling and conducting Language & Skills training programs Designing Pre NHT training session for new hires on Language & Skills training Designing training programs for Up-skilling the staff on Behavioral skills Conducting periodic TNA to develop new training programs or modify and improve existing programs Ensuring accuracy and effectiveness of training and real world application of training Supporting OJT period by observing, measuring, and monitoring learners as needed Developing non-classroom communication and training materials Monitoring calls/chats/Offers on Communication and Soft Skills Providing continuous Coaching & Feedback to enhance agent performance Tracking individual performance during and after the training Conducting refresher sessions on a need basi Responsible for managing the expectations from Internal and External Stakeholders Working closely with the management to address the key concern areas arising from knowledge gaps Preferred candidate profile Should have >1 years of experience as a Soft Skills Trainer. Experience in Soft Skills/ Behavioral Training. Excellent English Language Proficiency. Excellent spoken and written communication. Good knowledge of MS Excel, PowerPoint. Must be deadline oriented. Excellent Team Player and Good Judgment Skills Perks and benefits

Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Minimum Graduation Good communication required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English Trainers , Soft Skills Training Hr Ramana : 9550760771

Urgent Openings in Bangalore & Pune Leading BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Fresher can also apply with Excellent communication Skills Require Excellent Communication Skills CTC UPTO 6.5LPA Shifts 24*7 Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously • Knowledge of ADDIE is mandatory Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Designation - Process Trainer Location- Malad West Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days working with 2 rotational week offs Roles and Responsibilities Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees. Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and maintain training materials, including presentations, manuals, guides, videos, etc. Provide coaching support to trainees during on-the-job training (OJT) sessions. Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification). Interested candidates can connect for further information- Simran Rana - 9137514621

HELLO ALL, RECOUP INFO IS NOW HIRING FOR A BIG GAINT FOR SOFT SKILLS TRAINER & ASSISTANT MANAGER TRAINING PROFILE. We are seeking a dynamic, results-driven BPO Soft Skills Trainer & Assistant Manager - Training to join our Training and Development team. This role involves developing, conducting, and leading soft skills training sessions for BPO agents while also assisting the Training Manager in day-to-day operations. The ideal candidate will have a passion for coaching, mentoring, and improving the overall performance of team members, with a focus on customer service, communication, and professional development. Key Responsibilities: 1. Soft Skills Training: Design, develop, and deliver engaging training programs focusing on soft skills such as communication, customer service, problem-solving, emotional intelligence, and conflict resolution. Customize training modules based on client-specific requirements and organizational objectives. Conduct interactive workshops, role-playing exercises, and team-building activities to enhance team collaboration and productivity. Assess the training needs of new hires and existing employees through performance evaluations, surveys, and feedback from managers. 2. Performance Monitoring and Evaluation: Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics. Continuously monitor trainees progress and provide personalized coaching to ensure they meet desired skill levels. Assist in preparing reports on training outcomes and make recommendations for improvement. 3. Assistant Manager Responsibilities: Support the Training Manager in the daily operations of the training department. Help coordinate and manage training schedules and logistics. Assist in maintaining training materials and documentation for all ongoing programs. Monitor the performance of trainers, ensuring that training sessions are delivered according to company standards and within timelines. Serve as a liaison between trainees and management, ensuring smooth communication and effective resolution of any issues. 4. Team Leadership & Coaching: Provide ongoing mentoring and coaching to junior trainers, helping them enhance their training skills and improve their delivery. Motivate and guide trainees to achieve continuous improvement in both individual and team performance. 5. Process Improvement & Feedback: Identify areas for improvement in training materials, processes, and methodologies to enhance effectiveness. Collaborate with other departments (HR, Operations) to align training initiatives with organizational goals. Gather feedback from employees and management to continuously improve training content and methods. Required Skills and Qualifications: Bachelor’s degree in related field (or equivalent experience). Minimum of 3-5 years of experience in BPO or customer service training, with at least 2 years in a leadership role. Strong understanding of BPO processes and customer service best practices. Excellent communication skills (written and verbal). Proficient in designing training materials (PowerPoint, Word, Excel, etc.). Experience in performance evaluation and feedback. Strong coaching, mentoring, and leadership abilities. Ability to multitask, prioritize, and work independently. Experience with various training methodologies (e.g., blended learning, e-learning, classroom training). Desirable Skills: Certification in Training or Soft Skills development (e.g., TTT, NLP). Experience in managing or assisting in managing a team. Knowledge of call center operations and performance metrics. Ability to adapt training techniques for diverse audiences and skill levels. Why Join Us? Opportunity to develop and enhance your training and leadership skills. Work in a dynamic and growing organization with opportunities for career advancement. Competitive salary and benefits package. Collaborative work environment with a focus on personal and professional growth. If you are passionate about training, mentoring, and making a tangible impact on team performance, we would love to hear from you! Apply today to join our team as a BPO Soft Skills Trainer & Assistant Manager - Training . FOR MORE INFO AND ALIGNING THE INTERVIEW CALL OUR HR @7999307698 (ALINA)

Voice & Accent Trainer (Communication Coach) Exp- 4+ Yrs ( 2+ yrs as comm coach on paper) Loc- Gurgaon Pkg- 8 LPA Skills- V&A, Communication, TTT, Accent Training, Soft Skills etc. Notice- 0 to 15 days Nancy 8586914964 Nancy.imaginators7@gmail.com

Job Title - Business Operations Associate Meetings and Events Management Level:CL12 Location:Bangalore/ Gurgaon Must have skills: Cvent or any other Meetings Technology Job Summary :We are seeking an organized, detail-oriented, and proactive registration website builder to independently manage and support multiple events simultaneously. This role involves providing exceptional customer service, coordinating event details, and ensuring smooth event execution, both pre- and post-event. The ideal candidate will possess strong communication skills, a passion for event coordination, and the ability to manage multiple tasks efficiently. Key Responsibilities (Current, CL12) Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures Follow communication process flow Updates process forms in a timely manner Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements Consults on event requirements and site features Coordinates site testing and final sign-off with customer Creates event reporting package with updated reports Integrates site data with MMS (Salesforce), On24 and Touchcast Sends initial invitation and/or provides final site URL Sends additional rounds of invitations and communications Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner Manages event websites and registration changes Sends post-event feedback surveys Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist) Support taskforces and special projects (as assigned) Required Skills List Experience with Cvent platform will be a huge plus. The person should be willing to work Night Shifts (9 am to 6 pm US Eastern time) Ability to communicate effectively and support customers from various countries and time zones Comfortable speaking with customers in our universal business language; English Excellent customer service Excellent time management skills Ability to problem solve customer and team issues Multi-tasker Effective Written and Verbal Communications Training Ability to work independently Strong Microsoft Office skills and adept to working with new technology (Word, Power Point, Excel) Self-starter for continued education on technology Familiarity with Microsoft Teams, a plus Event planning experience, a plus Project Management experience, a plus Knowledge of onsite event technology, a plus Familiarity with HTML, a plus Additional Information: - The ideal candidate will possess a strong educational background in Cvent or a related technology.- This position is based in India Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: B.Tech/BE/Any Graduate

Inviting applications for the role of:- Management Trainee, Voice & Accent! In this role, Trainer must train the new joiners on Soft Skills to improve and standardized their communications, Train / develop effective and efficient customer handling skills to attain customer delight stage in customer service by meeting all quality metrics Responsibilities To train and mentor new hires in batches as per training plotter To train and lead OJT agents on the floor. Meet NHT and OJT throughput To do all floor refreshers on time as per business and floor requirements To perform all activities and show efficacy as per business expectations To conduct internal and final assessments to all new hires and meet scores To conduct training and improve all identified TNI or Bottom Quartile agents Improve the efficacy and performance of agents New Hire / OJT / Floor agents To extend all required support to Operations whenever required. Qualifications we seek in you! Minimum Qualifications / Skills Any Graduate (No B.Tech graduates) Excellent Communication and Presentation skills Preferred Qualifications/ Skills Relevant year experience in communications training Relevant year experience in customer service training 6 days working. Candidate must work from Client Location.