281 Accent Training Jobs - Page 4

Key Responsibilities: Deliver Voice & Accent, grammar, and communication training for new hire batches. Conduct New Hire Orientation/Foundation Communication Training and prepare trainees for production. Continually assess trainees performance during training through quizzes, role plays, call simulations, and feedback sessions. Provide targeted coaching on pronunciation, fluency, intonation, clarity, and cultural sensitization. Facilitate soft skills and customer service training (listening skills, empathy, professional etiquette). Collaborate with operations, quality, and recruitment teams to align training outcomes with business needs. Track training effectiveness, maintain reports/MIS, an...

About The Role Graduate in any discipline Certification in communication training preferred Strong command of English (verbal and written) Experience in coaching technical support or customer service teams Familiaritywith audit frameworks for calls and emails Ability to designand deliver engaging training modules Excellent interpersonal and feedback skills Performance Metrics Improvement in CSAT scores post-training Reduction in bottom quartile performers Audit compliance and feedback implementation rate Training effectivenessmeasured via post-assessment scores About The Role - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares exp...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role: Conduct comprehensive voice and accent training sessions for agents involved in outbound calling. Design and deliver personalized coaching sessions Develop training materials and practice exercises. Provide feedback and progress reports to clients. Work on voice clarity, articulation,...

We KGiS hiring Team Lead- International Voice Process Job Location- Coimbatore. Looking for a Team Lead with prior experience as TL/SME in the international voice process. Job Description: Hands-on Experience in International Voice Process Excellent Communication Prior experience in team handling Drive the team, manage, and deliver business demand. Flexible to work the night shift Candidate skills: Hands-on Experience in International Voice Process Hands-on Experience in product sales as Team Lead Flexible to work the night shift Interested kindly share your resume to divya.s@kgis.co We KGiS hiring for Voice & Accent Trainer Job Location: Bangalore/Coimbatore Job Description: Training the ne...

Responsibilities Training Delivery Conduct individual and group training sessions on voice modulation, diction, pronunciation, and accent neutralization. Design and deliver coaching modules tailored to different levels (entry-level agents, team leaders, managers). Provide role plays, mock calls, and practice sessions to simulate real customer interactions. Assessment & Feedback Assess participants voice and accent skills through pre- and post-training evaluations. Provide constructive, personalized feedback and development plans. Track progress and share reports with stakeholders. Curriculum Development Develop and update training content, including learning aids, practice exercises, and dig...

Trainer - Voice and Accent: Job Title: Trainer Voice and Accent Location: Chennai- AMBIT Experience: 5+ Years Industry Type: BPO / KPO Functional Area: Training & Development Employment Type: Full Time, Permanent Education: Any Graduate Job Description We are seeking a dynamic and experienced Voice and Accent Trainer to lead language and soft skills training initiatives across teams. The ideal candidate will be responsible for identifying skill gaps, designing impactful training programs, and aligning learning outcomes with business goals. Key Responsibilities Deliver Language, Voice & Accent, and Soft Skills training across teams. Design and implement training strategies based on performanc...

Position Title: Communications Trainer Department: Training and Development Location: Noida Working time : 7pm - 4am (5 Days working) Employment Type: Full-Time About Us: DemandX is a vertically integrated case acquisition solution for law firms. We combine marketing, technology and intake to generate cases at scale Job Summary: The Voice and Accent Trainer will be responsible for enhancing the communication skills of contact center agents, focusing on voice modulation, accent neutralization, pronunciation, and overall language proficiency. The trainer will develop and deliver training programs that improve the agents' ability to interact effectively and professionally with customers from di...

- Must have excellent Comm skills. - Must have minimum two years of work exp. in any reputed international call center - Night shift, Both sides cab - Salary between Rs. 25000 to Rs. 45,000

Soft Skills Trainer- RCM Industry Experience: 3-8 years in Soft skill training Job Description: We are hiring a Soft Skills Trainer with experience in the Corporate industry to enhance communication, customer handling, and interpersonal skills across our teams. The trainer will be responsible for delivering targeted training programs aligned with RCM process requirements. Other Skills : Excellent communication and interpersonal skills Excellent problem-solving and organizational capabilities Highly creative with a passion for learning and teaching Be able to motivate, engage, and inspire trainees Experience in developing and delivering training content Inter-cultural exposure and communicati...

Job Title: Trainer Contact Centre (US Collections) Location: Pune (Magarpatta City) Work from Office Experience: 78 years in US Voice Collections Training Shift: Flexible (Day/Night) Notice Period: Immediate to 30 days About the Role We are looking for a highly skilled Contact Centre Trainer (US Collections) to design, deliver, and manage training programs for our US-based collections process. The role requires in-depth knowledge of US debt collection laws (FDCPA, FCRA, GLBA, TCPA, ECOA, ADA, EFTA, UDAAP, SCRA, and state-specific laws) and proven experience in training agents in voice-based US collections . training . Key Responsibilities: Training Delivery: Conduct regular training sessions...

Job Title: Trainer Contact Centre (US Collections) Location: Pune (Magarpatta City) Work from Office Experience: 78 years in US Voice Collections Training Shift: Flexible (Day/Night) Notice Period: Immediate to 30 days About the Role We are looking for a highly skilled Contact Centre Trainer (US Collections) to design, deliver, and manage training programs for our US-based collections process. The role requires in-depth knowledge of US debt collection laws (FDCPA, FCRA, GLBA, TCPA, ECOA, ADA, EFTA, UDAAP, SCRA, and state-specific laws) and proven experience in training agents in voice-based US collections . training . Key Responsibilities: Training Delivery: Conduct regular training sessions...

JOB DESCRIPTION POSITION / JOB TITLE: Manager Core Training FUNCTION: Training PROCESS / DEPARTMENT: Training - IBU GRADE: Manager / M04 POSITION REPORTS TO: Director Training POSITION IS REPORTED BY: Sr Executive/ Officer / Sr. Officer / AM Training MAIN RESPONSIBILITIES / ACCOUNTABILITIES: FUNCTIONAL/ OPERATIONAL: Assess minimum skills/ role profile required for frontline staff Ensure that training curriculum is aligned with the minimum skills / role profile assessed Ensure that the Training faculty is skilled to manage the training curriculum Drive efficiency in the new hire training cycle Determine training requirements by conducting training needs analysis. Manage the strategy for effec...

Will be section in charge for a section. Will be in charge of allotted Lab labs Maintaining and up keeping of all lab equipment and accessories of asssigned lab and timely calibrations of the lab equipment as per schedule through Maintenance

Role & responsibilities Develop a schedule to assess training needs Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher trai...

Urgent Openings in Bangalore Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by int...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand t...

Lead Voice and Accent Trainer Roles and Responsibilities. We are seeking a dynamic and experienced Voice and Accent Trainer with a minimum of five years of experience to enhance the communication skills of our employees. The ideal candidate will focus on neutralizing regional accents and fostering clarity, fluency, and confidence in spoken English. Passion for training and the ability to deliver engaging, impactful sessions are essential for this role. What You Will Do Conduct voice and accent training sessions for both new hires and existing employees. Train participants on pronunciation, intonation, syllable stress, articulation, grammar, and cultural aspects of communication. Assist emplo...

Job Title: Trainer Contact Centre (US Collections) Location: Pune (Magarpatta City) Work from Office Experience: 78 years in US Voice Collections Training Shift: Flexible (Day/Night) Notice Period: Immediate to 30 days About the Role We are hiring an experienced Contact Centre Trainer (US Collections) to deliver voice process, compliance, and collections training for our US-based client process. The ideal candidate will have strong hands-on experience in voice-based US collections (inbound/outbound) , knowledge of US collection laws (FDCPA, FCRA, GLBA, TCPA, ECOA, ADA, EFTA, UDAAP, SCRA, state laws) , and a proven track record of conducting classroom training, call coaching, and compliance t...

Job Title: Trainer Contact Centre (US Collections) Location: Pune (Magarpatta City) Work from Office Experience: 78 years in US Voice Collections Training Shift: Flexible (Day/Night) Notice Period: Immediate to 30 days About the Role We are hiring an experienced Contact Centre Trainer (US Collections) to deliver voice process, compliance, and collections training for our US-based client process. The ideal candidate will have strong hands-on experience in voice-based US collections (inbound/outbound) , knowledge of US collection laws (FDCPA, FCRA, GLBA, TCPA, ECOA, ADA, EFTA, UDAAP, SCRA, state laws) , and a proven track record of conducting classroom training, call coaching, and compliance t...

- Must have excellent Comm skills. - Must have minimum two years of work exp. in any reputed international call center - Night shift, Both sides cab - Salary between Rs. 25000 to Rs. 45,000

Role & Key Responsibilities: Monitor and evaluate calls/chat on language quality and communication skills. Provide coaching & feedback in person basis the observations from call/chat monitoring and to assist Ops-TL in development of Agents Prepare and develop individual Coaching Plans, providing resources and assistance. Implement effective Coaching / Training methodologies to individual / group in dynamic training environment i.e. Virtual & Classroom Create clusters / quartiles based on the performance and improve bottom quartile movement on Comms Skills. Participate in Calibration sessions along with Quality, Operations and Clients. Proactively implement best practices and add value to the...

As an English Language Trainer, you will be responsible for assisting students or professionals in enhancing their spoken and written English skills. Your role will involve designing and delivering engaging lessons that focus on grammar, vocabulary, pronunciation, fluency, and communication abilities. You will conduct training sessions both in classrooms and online for individuals or groups. Developing customized lesson plans tailored to improve spoken English, grammar, vocabulary, and writing skills will be a key part of your responsibilities. Assessing the language levels of learners and adjusting training methods accordingly will be crucial to ensure effective learning outcomes. Utilizing...

You will be responsible for conducting voice and accent training sessions for new hires and existing employees. Your role will involve facilitating workshops on pronunciation, articulation, pitch control, and intonation. Additionally, you will provide training on cross-cultural communication and international customer handling skills. It will be essential for you to monitor and assess trainees" progress and offer feedback for improvement. Collaboration with the Oracle training development team will be necessary to design and update training modules, adapting them to current global communication standards. You will be customizing training programs based on client specifications, with a focus ...

Role : V&A Trainer Designation : Voice & Accent Trainer Location : Bangalore Years of experience : Minimum 1 year of relevant experience Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Identify the learning needs of learners/ business. Design training curriculum using the principles of Instructional Design Leverage existing material (e.g. recorded calls) to customize training curriculum to cater to the end-customer...

Everything we do is for our customers! Featured on Deloittes Technology Fast 500 list and G2s leaderboard, Maropost offers a unified commerce experience that our customers need, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers success, we are motivated by customer obsession, extreme urgency, excellence and resourcefulness to to power 5,000+ global brands while we head to 100,000+. Driven by the same customer-centric mentality as above, we empower businesses to achieve their goals and grow alongside us. If youre a driver and not passenger and...