125 Accent Training Jobs - Page 3

Greetings From Scorelabs Inc ! Scorelabs Inc Hiring For Placement Manager Cum Soft Skills Trainer For Hyderabad Location Candidate Should Have Proven ability to build and maintain relationships with industry partners. Required Candidate profile Minimum Graduation Required Minimum 2 years of experience in operations, project management, and placements. Strong organizational and multitasking skills. Call Hr Ramana - 9550760771

We are actively hiring for a Voice Coach Designation : Voice Coach/ Soft Skills Trainer Location - Malad / Thane Shift - Rotational Shift (including night shifts- 5 days working with 2 week offs) - Should be from a BPO Background - Candidates with 1 year and above experience in language/ soft skill training Interested candidates can contact for further information- Simran Rana-9137514621 simran.rana1@teleperformancedibs.com

Training Needs Assessment: Determining the specific training requirements for individuals or teams. Training Material Development: Creating or selecting training materials, such as presentations, handouts, and online resources. Certified Trainer Required Candidate profile Should have experience in L&D Department Excellent verbal and written communication is crucial for delivering information effectively and engaging with trainees. Should know MS Excel and Power Point

Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Should Have Minimum 1 year Of Exp Required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English Trainers , Soft Skills Training Hr Ramana : 9550760771

Role & responsibilities Total Exp. - 2+yrs Relevant Exp. - 1 yr Shifts - UK 5 days working / Any 2 days week offs Work from Office role Voice Coach - Softskill attributes ,Pre process training ,Vocal Assesstment ,Communication Gap ,Pronounciation Gap , Voice Coach Softskill Atributes ,Conducting interviews for New Hire ,Cultural Orientation training with New Hires, Email Etiquettes , Call structures etc Creating PPT on soft skill attributes, Daily Monitoring and Feedback Training and coaching bottom performers , Presentations regarding VnA training modules with clients Conducting assessments and Evaluation for new hire and BAU, OJT & BQ associates,Floor Support ,Call Monitoring Education: HSC or Grad Passed

Key Responsibilities: Design and deliver training modules focused on verbal, non-verbal, written, and interpersonal communication. Conduct sessions on soft skills including presentation skills, group discussions, and interview techniques. Assess learners communication abilities through pre- and post-training evaluations. Customize training programs based on learner needs, industry expectations, or institutional goals. Provide individual coaching or feedback sessions to improve specific communication challenges. Collaborate with academic or placement teams to align training with employability or academic requirements. Prepare training materials such as handouts, PPTs, videos, and practice exercises. Maintain training records, attendance, feedback, and performance data. Qualifications & Experience: Bachelor’s or Master’s degree in English, Communication, Psychology, or a related field. 2+ years of experience in training or teaching communication/soft skills. Experience in academic institutions, corporate training, or finishing schools is preferred. Key Skills: Strong verbal and written communication Classroom and virtual training delivery Public speaking and presentation skills Empathy and learner-centered approach Fluency in English; regional languages a plus Familiarity with tools like MS PowerPoint, Zoom, Google Meet, LMS platforms

1. Listen to call recordings/ Live barge and Conduct assessments to identify areas of improvement in speech patterns, pronunciation, and accent. 2. Developing customized training programs to help individuals improve their language and communication skills. 3. Delivering individual or group training sessions, providing feedback and guidance to help participants enhance their speaking abilities. 4. Utilizing various teaching methods, including audiovisual aids, role-playing exercises, and drills to help participants practice and improve their speaking skills. 5. Monitoring progress and adjusting training approaches as needed to ensure continuous improvement. 6. Providing guidance on cultural nuances and communication styles specific to the target language or accent. 7. Keeping up-to-date with trends and developments in language training techniques and methodologies. 8. Collaborating with other language trainers or professionals to exchange best practices and resources. 9. Maintaining detailed records of training sessions, participant progress feedback and generating reports for evaluation purposes. 10. Communicating effectively with participants and stakeholders to ensure clarity and alignment in training objectives. 11. Expertise in MS Office (Especially Excel power point). Overall, a voice and accent trainer plays a crucial role in helping individuals enhance their communication skills and achieve greater fluency and proficiency in their desired language or accent.

Mandatory Skills Required: Must have done Graduation. 1-2 years of experience in V&A, Communication and soft skills training. In-depth knowledge of Syllable, Vowels, Tenses and MTI. Strong analytical, problem-solving, and decision-making skills. Ability to mentor, train, and support agents. Interested candidates can share resume at Vaishali.vaishali27@teleperformance.com

Greetings from Infosys BPM Ltd., We are hiring for Customer Service Voice and Accent Trainer in Mysore, please walk-in for the interview on 26th and 27th June 2025 at Bangalore. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 26th and 27th June 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Mysore Qualification : Full time Graduates (15 Years of Education) Experience : 4 - 8 Years Job Description: Process Lead Location: Mysore Employment Type: Full-Time. Responsibilities Analysis: - Use appropriate research methodology and principles to carry out research ethically and effectively. - Identify improvement needs accurately. - Conduct training needs assessment and recommend appropriate program/s to meet those needs. - Examine data from multiple sources and integrate data/ inputs to determine and resolve key issues. - Determine multiple solutions /alternatives keeping in mind the various stake holders; select / recommend the optimal solution. - Use appropriate tools and methods for data analysis, collection, quality checks, and reporting. - Use basic analytical methods to identify problems for client scenarios and recommend solutions. Planning and Organizing: - Plan / schedule trainings and coaching while optimizing the resources available. - Ensure training/ coaching plan is executed in a timely manner. - Complete all administrative tasks on time. Facilitation (Customer Service training, Refreshers, Coach-the-Coach): - Use facilitation skills / experience for effective behavioural training. - Apply appropriate training / coaching methodology, processes, learning theories and inter-personal / group dynamics to deliver programs effectively. - Think on one's feet and adapt learning facilitation flow according to the trainees' WINs (Wants, Interests and Needs). - Extend follow-up support on the floor (via TLs, QAs, SMEs, Coaches) to sustain learning and improve performance. - Exhibit patience and dedication to bring participants up the learning curve. - Utilize relevant tools required to help participants learn and to extend support to them. Customer Service Domain and Voice & Accent Knowledge: - Proficient in V&A concepts and delivery (consonant and vowel sounds, anatomy of the mouth and articulators, syllable and word stress, accent neutralization technique) - Exhibit pleasant nature with a receptive attitude in order to reflect the true essence of Customer Service (Lead by Example). - Consistently display strong customer service skills (courtesy, patience, helpfulness, sincerity, receptiveness, responsiveness, accountability, responsibility etc.). - Translate customer service business requirements into training / coaching action plans. High Impact Communication: - Mentor and guide through positive communication. - Utilize excellent oral and written communication skills. - Listen effectively and build rapport appropriately. - Remain receptive to feedback with a desire to constantly improve self. Consulting: - Work closely with the quality team to ensure consistency - Work closely with CS operations leaders to ensure improved performance Documentation / Reporting: - Use MS-Word, Excel and Powerpoint to report and document efficiently, effectively and accurately in a timely manner. Requirements Working knowledge of research methodology and principles. Experienced in development needs assessment (TNA) techniques/ tools. Experienced in training / intervention calendar preparation. Advanced classroom training facilitation and coaching skills. Advanced knowledge of relevant tools required to help participants learn and to extend support to them. Advanced Customer Service attitude, skills and knowledge. Ability to translate customer service business requirements into training / coaching action plans. Client consulting skills. Willingness to relocate, travel and work in shifts, at short notice. Qualifications Candidate must possess a Bachelors Degree in any field and be Voice and Accent (V&A) certified from a recognised institute. Min. 5 years call center experience and 2 years in training and coaching. Excellent in MS office products (Excel, Word, Outlook, PowerPoint). Experienced in training scheduling, delivery and reporting. Interface effectively and professionally with all levels of management both internally and externally. Excellent Oral and Written communication skills. Excellent analytical and problem-solving skills. Must adhere and non-negotiables: Should've been actively training as a V&A and English Language trainer from last 4-5 yrs; scheduling, delivery and reporting. V&A certification from a reputed institute Willingness to travel and work in shifts Excellent Oral and Written communication skills. Coaching Certification Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Documents to Carry: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

Urgent Openings in Pune , Bangalore, Vizag, Gurgaon & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Role & responsibilities 1. Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Associates. 2. Conducting training on other skills HR Shared Service 3. Floor Support Training/Call Monitoring & Feedback. 4. Conducting Behavioural Training Expectations and Key Areas of Responsibility What are the expectations, essential duties and responsibilities of this position as it relates to your department goals 5.Floor Support Training/Call Monitoring & Feedback 6. New Hire Voice and Accent & Culture Training As per Hiring Plan , Refresher Training Voice and Accent, Customer Service, Sales Skills As per Training Plan , Call Monitoring & Feedback on Language Preferred candidate profile Perks and benefits

Urgent Openings in Pune & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners Role and Key Responsibilities: Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. Innovate training materials by integrating floor requirements and best practices into the training curriculum. Proactively implement best practices and contribute to value addition across multiple locations. Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. Interact with customers as required to gather feedback and address training-related queries. Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. Mentor and support new trainers to enhance their effectiveness and integration into the training team. Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: Exceptional verbal and written communication skills in English. Strong facilitation and presentation skills with a proven ability to engage and motivate participants. Proficient in data handling, interpretation, and management. Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested please call, Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

About the role As a key member of the team, you will work closely with the learning and development team, analyze data, and perform a thorough root cause analysis and drive continuous improvement in the team along with skill assessment process. You enhance the competencies of individual employees by designing and conducting training programs that will boost employee's workplace performance in alliance with company's core values. Key Responsibilities Consistent alignment with operations by auditing calls, understanding needs, conducting refresher training Demonstrating innovation in training by carrying floor requirement into classroom training Maintaining Data and MIS as per training requirement Supports intra & inter function collaboration Proactively best practices ideas from across locations to add value Contributes to process improvements and innovation in the training function Conducts Need analysis and shares feedback with stakeholders Meeting the monthly Conversion & Effectiveness targets Providing Feedback to New Hires on V&A and Soft Skills Essential qualifications and skills Graduate in any discipline. Certificate in voice/accent training would be a plus. Excellent communication skills Voice & Accent Training working experience Soft skills training working experience Facilitation skills Good Interpersonal Skills MS-Office working experience Flexibility to work in shifts Required Experience: Minimum of 3 years of prior experience as a voice and accent trainer Excellent level of knowledge/expertise with PC, Internet Research and accent training tools Perks and Benefits Five days of working with attractive US/UK shift allowance Performance based attractive incentive Comprehensive skill development by intensive L&D program Exposure to work with international clients Weekly employee engagement activities Holistic career progress path policy for professional growth

Soft Skill Audit Language Coach: Jobtitle: Soft Skill Quality Audit and Language Coach WorkLocation: Shriram Gateway- Perungulathur Noof Positions: 5 Expectations: Experience in Coaching/Training Delivery Should be open to work in any shift. Enjoy challenging and diverse workassignments in a fast-paced environment. Rolesand Responsibilities: Monitor calls and emails on communicationand soft skills per sampling plans. Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language, culture, etc. RequiredSkills: Excellent Communication Skills (Written & Verbal) Strong knowledge of customer care processesand techniques Call quality/ transactional monitoringexperience

Urgent Openings in Pune & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Role & responsibilities Collaborate with NH and BAU advisors to reduce MTI and address grammatical issues. Conduct soft skills and customer experience training sessions as needed for NH and BAU advisors. Measure training efficacy through pre- and post-assessments to track communication skill improvements. Use customer feedback to evaluate CSAT/customer experience sessions efficacy. Leverage QA Monform parameters to assess communication skills; if unavailable, integrate relevant metrics into campaigns with internal quality auditors. Analyze DSAT calls and design targeted intervention sessions to drive performance improvement. Proficient in PowerPoint and Excel for content creation, reporting, and data analysis. Strong presentation skills required for final in-office presentation round (following a virtual PI round, if applicable).

VnA Trainer Key Requirements Collaborate with the advisors to reduce MTI and address grammatical issues. Conduct soft skills and customer experience training sessions as needed for the advisors. Measure training efficacy through pre- and post-assessments to track communication skill improvements. Use customer feedback to evaluate CSAT/customer experience sessions efficacy. Leverage QA Monform parameters to assess communication skills; if unavailable, integrate relevant metrics into campaigns with internal quality auditors. Analyze DSAT calls and design targeted intervention sessions to drive performance improvement. Proficient in PowerPoint and Excel for content creation, reporting, and data analysis. Strong presentation skills required for final in-office presentation round (following a virtual PI round, if applicable). Eligibility Criteria 1-5 years of international experience. Should be willing to WFO Immediate joiner Contact HR Faraz - 9831240055

We are seeking an experienced and qualified Soft Skill Trainer Trainer to provide high-quality language training to our candidates. The ideal candidate should have Fluency English language, with a strong background,

Candidate should have minimum 1yr of experience in a Voice process OR working as a soft skills trainer. Shift - Rotational Shifts Work Location - Bangalore / Vizag Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Swapna @ 7411718707 for more details.

Looking for 4+ years of experience in International Voice process(Customer Service) Must have Trainer exp on papers Location- Bangalore WFO| Rotational Shifts Any Graduate CTC- 9 LPA(62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Looking for candidate who have recent 2-3 yrs. of experience of Process trainer Candidate should have 1-2 yrs of experience of Domestic/ International Voice process experience. Candidate should be ready for WFO Candidate should be ready for Night Shifts Office Location bommanahalli Cab Facility will be provided HR Subhijeetsingh Gahilot subhijeet_g@trigent.com

Responsibilities: * Conduct interactive sessions using multimedia tools * Conduct productive learning

Person will be responsible for conducting new hire training & refresher Audit calls and share feedback to improve performance Preparing and updating training reports Conduct TNI and TNA analysis if interested call 9235457455 Deepti

NTT Data Services is Hiring! Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks an "Training Senior Associate" to join our team in "Chennai". Client's business problem to solve Our Clients are Leading Health Plans in US providing services in Florida state , NTT are getting into contract with Client to manage End to End Claims Administration services. Our NTT Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction. Position's General Duties and Tasks In these roles you will be responsible for Responsibilities Deliver monthly Language, Voice and Accent classroom/virtual training, support business through daily call monitoring and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement through coaching, feedback and communication-based projects for this role include Key Skills: Communication Skills: Voice and Accent Training Delivery, Excellent communication skills, Excellent Facilitation/training skills Skills: Coaching and Feedback Skills: Proficient in MS Excel and MS PPT Skills: Content Development Preferences: - Optional (nice-to-have"™s) Skills: Instructional Design Skills (a good-to-have skill) Required schedule availability for this position is Monday-Friday (2:00pm/6:00 pm to 12:00am/3:00 am IST). The shift timings cannot be changed. Additionally, resources may have to work on weekends basis business requirement.

Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621