Voice and Accent trainer- International BPO Kvc Consultants Ltd

4.0 - 9.0 years

4 - 9 Lacs

Mysore, Karnataka, India

On-site

We are seeking a highly skilled and dynamic Voice and Accent Trainer for our International BPO operations at KVC Consultants Ltd. In this role, you will be responsible for enhancing the English communication skills, pronunciation, and accent neutralization of our customer service and technical support teams to ensure exceptional service delivery to our international clients. Roles and Responsibilities: Design, develop, and deliver comprehensive voice and accent training modules for new hires and existing employees in an international BPO environment. Conduct in-depth assessments of agents spoken English, identifying areas for improvement in pronunciation, intonation, rhythm, and clarity. Provide targeted coaching and feedback sessions to help agents neutralize accents and improve their communication effectiveness for a global audience. Create engaging and interactive training materials, including exercises, audio examples, and role-playing scenarios. Collaborate with Quality Assurance and Operations teams to identify recurring communication gaps and integrate solutions into training programs. Monitor live calls and chat interactions to assess the application of learned skills and provide real-time feedback. Track and report on the progress of trainees, demonstrating measurable improvements in their voice and accent. Stay updated on the latest trends and techniques in voice and accent training and English language teaching. Skills Requirement: Proven experience as a Voice and Accent Trainer within an International BPO setting. Excellent command of the English language, including pronunciation, grammar, and intonation . Strong understanding of phonetics and accent neutralization techniques. Exceptional verbal and written communication skills . Ability to effectively assess, coach, and motivate individuals from diverse linguistic backgrounds. Strong presentation and facilitation skills. Experience in creating engaging training content. Analytical skills to identify training needs and measure effectiveness. QUALIFICATION: Bachelor's degree in English, Linguistics, Communications, or a related field. Certifications in TEFL, TESOL, or voice & accent training are highly desirable.

Posted 1 month ago

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VNA Trainer Star Secutech Private Limited

3.0 - 5.0 years

6 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Greeting from Star Secutech Pvt Ltd!!! Job Role: Specialist VNA Trainer Location: Bangalore Shift: US Shifts Work Dyas: 5 Days (Saturday & Sunday fixed off) EducationalQualifications: Any Graduate (Mandatory) Experience: At least 2 years of experience in the BPO setting. At least 1 year of trainer experience in the BPO setting as a V&A/ Pre-process trainer Communications Skills: Excellent oral & written English (CEFR Level = C1, High B2) Expert business and technical writing skills Computer Skills: Requirement: Expert in MS Office applications, especially with MS Excel, MS Word, Microsoft PowerPoint Able to facilitate courses/ modules using virtual classrooms platforms such as WebEx, Ms Teams, blackboard, etc. Preferred: Familiarity with Articulate 360, Adobe Photoshop, Macromedia Flash or similar software Project Management: Preferred Project Management Certification/ LEAN/ Green Belt Certification Training Delivery Expert Competency Level in facilitation and delivering training Expert in managing classes Training Needs Analysis Should be an expert in interpreting and assessing training and development needs of individual and teams to develop appropriate and effective training strategies to bridge identified gaps. Preferred certification Train the Trainer/ TEFL/ IELTS Interested candidates can DM or call to 9087726632 to initiate with the interview!!!

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Lead Communication Trainer Ghrs Training

5.0 - 10.0 years

5 - 10 Lacs

Bengaluru, Karnataka, India

On-site

Ghrs Training is seeking an experienced and passionate Lead Communications Trainer to join our Learning and Development team. This role is crucial for enhancing the communication skills of our workforce, with a strong focus on voice, accent, and grammar. Key Responsibilities: Design, develop, and deliver comprehensive training programs focused on Voice & Accent and Grammar . Conduct assessments to identify training needs and tailor programs to address specific skill gaps. Provide constructive feedback and coaching to individuals to improve their communication proficiency. Monitor and evaluate the effectiveness of training interventions and make continuous improvements. Stay updated with industry best practices in communication training and integrate them into current programs. About You: You have 5 + years of dedicated experience in Voice & Accent and Grammar Training and Must have 2 years of experience in Communication/VNA training Your background is primarily within the Learning and Development domain. You possess exceptional communication, presentation, and interpersonal skills. You are adept at identifying individual learning styles and adapting training methodologies accordingly. You are passionate about helping others develop their communication capabilities to achieve professional excellence.

Posted 2 months ago

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