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8.0 - 13.0 years
5 - 9 Lacs
gurugram
Work from Office
Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Gurgaon location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologi...
Posted Date not available
2.0 - 5.0 years
0 Lacs
noida
Work from Office
Role & responsibilities The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches. Your roles and responsibilities include: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality...
Posted Date not available
3.0 - 8.0 years
4 - 6 Lacs
gurugram, delhi / ncr
Work from Office
- Must have excellent Comm skills. - Must have minimum two years of work exp. in reputed any international call center
Posted Date not available
2.0 - 7.0 years
4 - 7 Lacs
mumbai
Work from Office
Role & responsibilities Responsibilities • Conduct training sessions on voice modulation, pronunciation, and accent neutralization. • Develop and implement soft skills training programs focusing on communication, teamwork, and interpersonal skills. • Evaluate trainee progress and provide constructive feedback to enhance learning outcomes. • Create training materials and resources to support training objectives. • Facilitate role-playing and interactive sessions to promote active learning. • Work closely with management to identify training needs and tailor programs accordingly. Preferred candidate profile 4-6 years of experience in voice and accent training and soft skills training. • Excell...
Posted Date not available
2.0 - 7.0 years
0 Lacs
hyderabad, pune
Work from Office
Role & responsibilities Develop a schedule to assess training needs Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher trai...
Posted Date not available
5.0 - 10.0 years
8 - 10 Lacs
pune, bengaluru
Work from Office
Role- Lead Communication Trainer Looking for 5 years of experience in International BPO Must have 2 years of exp in Communication/VNA training Location- Bangalore & Pune WFO| Rotational shifts CTC - 9-10 LPA Immediate joiners Contact- 9214334811 Aman
Posted Date not available
0.0 - 5.0 years
3 - 6 Lacs
pune
Work from Office
Looking for a Job? We've Got You! Join as a Customer Support Associate International BPO Pune Locations: Kharadi | Viman Nagar | Yerwada | Hinjewadi Full-Time | Voice, Chat & Blended Process Fresher-Friendly | No Fees | Immediate Joining What Youll Be Doing Talk to customers from the UK/US Help them with queries via Voice, Chat & Blended channels Solve problems with patience and professionalism Keep it clear, accurate, and customer-first Who Can Apply? UG & Graduate Freshers Welcome Strong English communication skills Willing to work night & rotational shifts Ready to start immediately What Youll Get Freshers : 18,000 23,000 In-Hand Performance Incentives + PF + Allowances Experienced : Up t...
Posted Date not available
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