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1 - 6 years
3 - 6 Lacs
Noida
Remote
SAT n Paper is an 8-year-old company providing online tutoring for standardized tests to students in India and abroad. The current team size is 200+ retainers. Online Tutor - SAT Verbal Job Type: Full-time/Part-Time (work from home) Eligibility/Qualification: The candidate must have a graduation degree in their expertise area. Must have outstanding communication skills. Research Scholars may also apply for a part-time job. Work Experience: 6 months - 8 years of teaching in the relevant area. Any experience in online tutoring will be an added advantage. Remuneration: 4.8 LPA to 8.4 LPA (will be decided based on the shortlisting criteria) Working Hours: 6 days working a week with one week off. Weekends working Please Note: We are also looking for tutors who are available to teach during the early morning hours from 4 am to 11 am and in the afternoon hours from 3 pm to 10 pm. Roles & Responsibilities: Will be responsible for training and mentoring the students in a result-oriented manner coupled with academic enrichment for self and the organization. A broad break-up of the role is as follows: A. Tutoring B. Student review C. Content development and research
Posted 2 months ago
2 - 7 years
3 - 8 Lacs
Ahmedabad
Work from Office
About Us: SwiftSku empowers independent convenience store owners with a robust suite of tools, simplifying store management through real-time insights, seamless price-book updates, swift inventory control, profitable loyalty programs, scan data management, and integrated payment solutions About the Role: We are looking for an enthusiastic senior sales executive to contribute to generating sales for our company. You will close sales deals by maintaining good customer relationships and networking with potential customers. Location: On-site | Ahmedabad, Gujarat Key Responsibilities: Engage in sales activities targeting convenience store owners located throughout the USA Collaborate and brainstorm with the sales team to reach out to independent convenience store owners in the United States. Inquire about customer needs and finalize sales. Take and process sales orders. Go the "extra mile" to meet sales quota and facilitate future sales. Keep records of calls and sales, and note useful information. Must be proficient in making a high volume of cold calls (200 plus per day) Build a pipeline and maintain long-term relationships with prospects and existing clients. The majority of the C store owners are native Gujarati, so it's important for you to communicate in Gujarati, Hindi, and English. At least 3+ years of sales experience and 1+ years of sales experience in the US market (lead generation, cold calling, networking) Must be fluent in Gujarati, Hindi & English. A track record of being a top performer in meeting sales quotas. Proficient in maintaining excellent CRM hygiene Lucrative incentive plan on meeting targets You will be a part of an amazing team. An opportunity to travel to the USA to represent SwiftSku at trade shows Benefits: Competitive salary ranging from 35,000 to 70,000 per month (dependent on experience and Sales skills), with the potential for more based on performance. Lucrative incentives and commission structure in addition to the base salary as we progress. Extensive training to enhance your skills and maximize your potential. Opportunity for career growth. Fun and vibrant work environment with supportive team members. Please note: 1.) To ensure your application is considered, please include the following in your response: Type the number given in the Job Description to show you have gone through the complete description and understand the requirements in detail: [Answer: 4] 2.) This is a sales position, and the work schedule follows US timings (night shift). 3.) We are looking to HIRE ON IMMEDIATE BASIS and would like the candidate to resume the Training program as early as next week. To apply, please send your updated resume to alex@ocean-clicks.com or call 8160014097. Job Types: Regular / Permanent, Full-time Pay: 35,000.00 - 70,000.00 per month Shift: Night shift/US shift Work Days: Monday to Saturday Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Total work Experience: At least 2 years Work Location: In person
Posted 2 months ago
1 - 6 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Urgent Openings in Bangalore , Pune Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123
Posted 3 months ago
0 - 3 years
1 - 3 Lacs
Gurgaon
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline except law) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
0 - 2 years
1 - 3 Lacs
Hyderabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
0 years
1 - 2 Lacs
Warangal
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service. In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities : • Handle multiple chats at the same time (3+ Active Chats simultaneously) • Respond to the customer queries & issues in timely manner • Provide solution to the customer basis the available help articles and within the policies • Replicate customers issue and report necessary bugs/suggestions/ideas • Provide excellent services to the customers • Work closely with internal departments to provide the required information/support to the customer • Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment • Maintain a deep understanding of client process and policies • Upskill to enhance the knowledge time to time and offer support • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business Qualifications we seek in you Minimum qualifications Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma) Freshers are eligible Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.) Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques Preferred pre-requisites: Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Typing speed 40-45 words per minute + 80%+ accuracy Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
1 - 2 years
3 - 3 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Hiring for undergraduate with 6 months exp / graduate Salary - 31,950 in-hand + incentives 5 days working with any 2 week off Rotational shift
Posted 3 months ago
1 - 6 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Urgent Openings in Bangalore & Pune Leading BPO VNA Trainer// Communication Trainer Require minimum 1 Year Experience as VNA Trainer in BPO Require Excellent Communication Skills CTC UPTO 6.5LPA Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously • Knowledge of ADDIE is mandatory Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123
Posted 3 months ago
0 - 1 years
1 - 4 Lacs
Ahmedabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities • Respond to customer queries and customers concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications • Graduate (Any Discipline) • Freshers are eligible Preferred qualifications • Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
0 - 3 years
1 - 4 Lacs
Hyderabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
0 - 1 years
1 - 4 Lacs
Ahmedabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities • Respond to customer queries and customers concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications • Graduate (Any Discipline) • Freshers are eligible Preferred qualifications • Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
6 - 10 years
0 - 1 Lacs
Chennai
Work from Office
Seeking a dynamic and experienced Communicative English Trainer to enhance the English communication skills of our showroom staff. The ideal candidate will develop and deliver engaging training programs focused on improving staff proficiency in spoken English, particularly in the context of customer interactions. This role is crucial in ensuring our staff can effectively communicate with a diverse clientele, build rapport, and provide a premium customer experience. Responsibilities: * Needs Assessment: Conduct thorough assessments of staff's current English communication skills and identify areas for improvement. * Curriculum Development: Design and develop comprehensive training modules tailored to the specific needs of a jewellery retail environment, including vocabulary related to jewellery, sales, and customer service. * Training Delivery: Deliver interactive and engaging training sessions focusing on: Pronunciation and accent improvement. Vocabulary expansion. Sentence structure and grammar for effective communication. Role-playing customer interactions. Handling customer inquiries and concerns. Building rapport and establishing a professional demeanor. Effective telephone communication. * Materials Development: Create and provide engaging training materials, including handouts, presentations, and audio/video resources. * Performance Evaluation: Monitor and evaluate the progress of staff through assessments, feedback sessions, and observation of on-the-job performance. * Feedback and Coaching: Provide constructive feedback and ongoing coaching to staff to reinforce learning and improve communication skills. * Stay Updated: Remain current with best practices in English language training and customer service communication. * Adaptability: Modify training programs and materials based on feedback and evolving business needs. * Collaboration: Work closely with showroom management to align training objectives with business goals. Qualifications: * Proven experience as an English language trainer, preferably in a retail or customer service environment. * Excellent command of spoken and written English. * Strong understanding of communicative language teaching methodologies. * Ability to create engaging and interactive training sessions. * Excellent communication, presentation, and interpersonal skills. * Patience, empathy, and a positive attitude. * Ability to motivate and inspire others. * Relevant certifications in English language teaching (e.g., TEFL, TESOL) are highly desirable. * Experience in the Retail industry, or with luxury goods is a bonus. Skills: * Excellent English communication skills (both spoken and written). * Strong presentation and facilitation skills. * Ability to create engaging and interactive learning environments. * Proficiency in using training tools and resources. * Strong organizational and time management skills. * Ability to give and receive constructive criticism.
Posted 3 months ago
0 - 5 years
3 - 6 Lacs
Pune, Kolkata
Work from Office
Candidates/ Trainers with Excellent Fluent English should apply. Can give Training on Grammar/ Tenses/ Phonics/ Sounds/ Subject Verb Agreement/Empathy/ Customer Service Training US Shifts/ UK Shifts Call 8447780697 send CV monu@creativeindians.com
Posted 3 months ago
0 - 1 years
0 - 3 Lacs
Chennai
Work from Office
Dear Candidates, Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech/MCA - are not eligible to apply Interview Process Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport: Two-way transport available based on boundary limits. Location: Chennai - OMR, Ambattur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 9150023656 Thanks & Regards, Arun Thanulingam HR-Talent Acquisition AGS Health.
Posted 3 months ago
2 - 4 years
1 - 3 Lacs
Gurgaon
Work from Office
Job Description: Voice and Accent Coach Job Title: Voice and Accent Coach Reporting to: Training Manager Department: Operations Location: Gurgaon Responsibilities: "To leverage my extensive knowledge and experience in industry to train and develop individuals in various processes, ensuring adherence to standards, enhancing productivity, and fostering a culture of continuous improvement within the organization." Job Objective: Key Roles/ Key Responsibility Areas include but are not limited to: - Experience in V&A Coaching and soft skills - Experience in ITES desired - Excellent verbal and written communication skills in English - Experience in training and teaching English speaking skills in a corporate environment - Demonstrated experience in making individuals comfortable and relaxed when training - Experience in working effectively with a diverse group of learners Education: - A bachelor's degree - A degree or diploma in Communication, Linguistics, Education or a related field is a plus - Excellent interpersonal and team management skills Experience: Experience: 3+ years
Posted 3 months ago
1 - 6 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Urgent Openings in Bangalore , Pune & Vizag Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Fresher can also apply with Excellent communication Skills Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123
Posted 3 months ago
0 - 5 years
3 - 4 Lacs
Pune, Pimpri-Chinchwad, kharadi
Work from Office
Role & responsibilities This is an international voice process. We are looking for candidates who have a good command on the English Language. This is customer service US Collection Process and it will be a night shift. Perks and benefits Salary up to 40000 + incentives + cabs two ways
Posted 3 months ago
0 - 1 years
3 - 4 Lacs
Delhi NCR, Gurgaon
Work from Office
- UG/Grad Experienced - 6 months and above experienced in international voice process experience required on paper - Both Side transport - 24*7 shifts - Excellent Communication and excellent thought process
Posted 3 months ago
0 - 5 years
3 - 3 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Rounds : HR-Amcat- Ops Amcat needs to be done before operations round (SVAR score - 69 required) Quality: C2 HSC/Graduate with a minimum of 6 months or above of voice based customer service experience mandatory Required Candidate profile Assessments - Amcat - SVAR (Spoken English & Grammar) score of 69 mandatory Salary - Upto 32k in hand Shifts: 24*7 rotational shifts Week offs: 5 days of working. Any 2 Rotational week offs
Posted 3 months ago
0 - 5 years
3 - 3 Lacs
Thane
Work from Office
Rounds : HR-Amcat- Ops Amcat needs to be done before operations round (SVAR score - 69 required) Quality: C2 HSC/Graduate with a minimum of 6 months or above of voice based customer service experience mandatory Required Candidate profile Assessments - Amcat - SVAR (Spoken English & Grammar) score of 69 mandatory Salary - Upto 32k in hand Shifts: 24*7 rotational shifts Week offs: 5 days of working. Any 2 Rotational week offs
Posted 3 months ago
0 - 5 years
3 - 3 Lacs
Thane
Work from Office
Rounds : HR-Amcat- Ops Amcat needs to be done before operations round (SVAR score - 69 required) Quality: C2 HSC/Graduate with a minimum of 6 months or above of voice based customer service experience mandatory Required Candidate profile Assessments - Amcat - SVAR (Spoken English & Grammar) score of 69 mandatory Salary - Upto 32k in hand Shifts: 24*7 rotational shifts Week offs: 5 days of working. Any 2 Rotational week offs
Posted 3 months ago
0 - 5 years
3 - 3 Lacs
Thane
Work from Office
Rounds : HR-Amcat- Ops Amcat needs to be done before operations round (SVAR score - 69 required) Quality: C2 HSC/Graduate with a minimum of 6 months or above of voice based customer service experience mandatory Required Candidate profile Assessments - Amcat - SVAR (Spoken English & Grammar) score of 69 mandatory Salary - Upto 32k in hand Shifts: 24*7 rotational shifts Week offs: 5 days of working. Any 2 Rotational week offs
Posted 3 months ago
0 - 5 years
3 - 3 Lacs
Thane
Work from Office
Rounds : HR-Amcat- Ops Amcat needs to be done before operations round (SVAR score - 69 required) Quality: C2 HSC/Graduate with a minimum of 6 months or above of voice based customer service experience mandatory Required Candidate profile Assessments - Amcat - SVAR (Spoken English & Grammar) score of 69 mandatory Salary - Upto 32k in hand Shifts: 24*7 rotational shifts Week offs: 5 days of working. Any 2 Rotational week offs
Posted 3 months ago
0 - 5 years
3 - 3 Lacs
Thane
Work from Office
Rounds : HR-Amcat- Ops Amcat needs to be done before operations round (SVAR score - 69 required) Quality: C2 HSC/Graduate with a minimum of 6 months or above of voice based customer service experience mandatory Required Candidate profile Assessments - Amcat - SVAR (Spoken English & Grammar) score of 69 mandatory Salary - Upto 32k in hand Shifts: 24*7 rotational shifts Week offs: 5 days of working. Any 2 Rotational week offs
Posted 3 months ago
0 - 1 years
0 - 2 Lacs
Chennai
Work from Office
Dear Candidates, Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview Process Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport: Two-way transport available based on boundary limits. Location: Chennai - OMR, Ambattur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 9944111942 Thanks & Regards, Sarath Kovilpillai HR-Talent Acquisition AGS Health.
Posted 3 months ago
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