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3.0 - 8.0 years
15 - 30 Lacs
mumbai, bengaluru, delhi / ncr
Hybrid
Were Hiring: Network Support Engineers, FTTx Specialists & Escalation Managers (40+ Openings | 3 - 12 Yrs Experience | Multiple Roles & Designations) Location: Mumbai / Pune / Chandigarh / Bengaluru / Gurugram / Noida / New Delhi (WFO, Hybrid, or Remote Based on Role ) Industry: Fortune 500 Client Projects (Staffing via Hatchtra Innotech Pvt. Ltd.) Employment Type: Full-Time | Contract (C2H) Notice Period: Immediate Joiners / Up to 30 Days Shift: 247 Rotational (NOC Environment) About Us Hatchtra Innotech Pvt. Ltd. is a leading staffing partner for Fortune 500 clients and high-growth enterprises. We specialize in placing top-tier tech professionals on high-impact, scalable digital projects. ...
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
mumbai, maharashtra, india
On-site
310 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. F...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
You will be part of a team that provides 3rd line technical support for GTT's customer support organizations. Your role involves ensuring the stability of GTT's next-generation native IPv4/IPv6 IP network and providing advanced technical support for a wide range of GTT IP products. Your responsibilities will include resolving incidents promptly, driving them to final resolution, and collaborating with customers and internal teams. You will also escalate issues to vendors and internal teams as needed to ensure timely resolution. Your duties will involve providing concise action plans to resolve network and customer issues efficiently, offering guidance and training sessions to junior engineer...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining a team that provides 3rd line technical support for GTT's customer support organizations. As a part of this highly intelligent, flexible, and efficient technical support team, your role will involve collaborating with various departments within GTT to ensure the delivery of a world-class customer experience. Your primary responsibility will be to maintain the stability of GTT's next-generation native IPv4/IPv6 IP network and provide advanced technical support for the complete range of GTT IP products. This will include working closely with Tier 1 and Tier 2 teams to address customer and core issues promptly and effectively. Your duties and responsibilities will include pr...
Posted 3 months ago
3.0 - 8.0 years
9 - 15 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Job Title: Network Support Engineer (IP/Ethernet) Industry: Telecommunication / Internet Service Provider Location - Mumbai Experience - 3-8 The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Utilize CLI and SNMP-based tools for analysis and troubleshooting. Conduct RFC 2544 testing and validate network throughput. Assist field en...
Posted Date not available
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