1 Accc Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

CIMET logo
Senior Quality Analyst (Operations BPO) CIMET

4.0 - 8.0 years

3 - 5 Lacs

jaipur

Work from Office

Job description Role & responsibilities The QA will monitor inbound and outbound call and emails responses to assess , technical accuracy, customer service performance, and conformity to company policies and procedures. • Conduct mock calls to associate and check their work on-call and ask some productrelated questions and analyse them. • Uses quality monitoring data management system to compile and track performance at team and individual level. • Participates in customer and client listening programs to identify customer needs and expectations. • Provides actionable data to various internal support groups as needed. • Coordinates and facilitates call calibration sessions for call center s...

Posted 2 months ago

AI Match Score
Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store

Featured Companies

View All Companies