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Receptionist cum Visa Counsellor

Chandigarh, Chandigarh, India

3 years

None Not disclosed

On-site

Full Time

Job Title: Receptionist cum Visa Counsellor Location: [Chandigarh] Employment Type: Full-time Experience Required: 1–3 years (preferred in education or immigration sector)/ Freshers also welcome Industry: Education Consultancy / Immigration Services Job Summary: We are seeking a dynamic and presentable Receptionist cum Visa Counsellor to manage front-desk responsibilities and assist clients with visa counselling services. The ideal candidate will be the first point of contact for visitors, handling inquiries, scheduling appointments, and providing guidance to students and clients seeking visa-related support for overseas education or immigration. Key Responsibilities: Reception Duties: Greet and welcome visitors professionally and courteously. Answer phone calls, respond to emails, and manage WhatsApp/business queries. Maintain the reception area to ensure a tidy and welcoming environment. Handle daily office administrative tasks and manage client appointments. Maintain visitor logs and coordinate meetings/interviews. Visa Counselling Duties: Assist students/clients with guidance on study/work visa options, application processes, and eligibility. Explain documentation requirements and timelines for various countries. Coordinate with internal counsellors and processing teams to support end-to-end visa services. Follow up with clients for required documents and track the status of visa applications. Stay updated on the latest immigration and education policies of target countries (e.g., Canada, UK, Australia, USA). Required Skills & Qualifications: Bachelor’s degree in any discipline. Excellent communication and interpersonal skills (spoken and written English must be strong). Knowledge of student visa procedures is a strong advantage. Good organizational skills and attention to detail. Proficiency in MS Office (Word, Excel, Outlook). Ability to multitask and maintain a calm, helpful demeanor under pressure. Preferred: Experience in education consultancy or overseas visa process. Fluency in regional languages (as per location needs). Knowledge of CRM software or visa processing tools. Salary: Based on experience and industry standards Working Days: Monday to Saturday Timings: [10AM to 6PM]

cta

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