Academic Counsellor (Tele Sales)

Academic Counsellor

Xylem Learning is seeking dynamic and results-driven Academic Counsellors to join our sales team. This role involves a blend of academic guidance and inside sales, focused on helping students and parents make well-informed educational decisions. You will play a key role in promoting our courses, understanding student needs, and driving enrolments.

Key Responsibilities:

• Make outbound calls to prospective students and parents using our lead database.

• Understand students’ academic profiles, goals, and learning requirements to suggest suitable programs.

• Clearly explain course offerings, schedules, and the value of Xylem Learning’s programs.

• Build lasting relationships by providing trustworthy and personalized counselling.

• Convert leads into confirmed admissions and consistently meet or exceed monthly enrolment targets.

• Maintain accurate records of all interactions and follow-ups through CRM tools.

• Coordinate with academic and marketing teams to stay updated on course details and promotional campaigns.

Qualifications & Experience:

• Bachelor’s degree in any discipline (background in education or sales is a plus).

• Experience in academic counselling, telesales, or educational services is desirable but not mandatory.

Key Skills:

• Excellent verbal and written communication skills.

• Strong interpersonal skills with the ability to build rapport and credibility.

• Self-motivated, goal-oriented, and persuasive with strong negotiation abilities.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹20,000.00 per month

Language:

• Tamil (Required)