Consultant, Techno Functional Support Genpact

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With over 125,000 employees spread across more than 30 countries, we are motivated by our innate curiosity, entrepreneurial agility, and the desire to create lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently inviting applications for the position of Consultant, Techno Functional Support. As a Consultant, you will be primarily responsible for supporting and enhancing various tools such as ABAP (SAP) requirement, OneSource Tax-One, and Master safe DFE-Finance-VN. Your responsibilities will include providing production support, transitioning from the existing team, addressing and resolving user issues raised via ServiceNow tickets within the stipulated time/SLA, following defined processes, collaborating with ERP (inbound/outbound) to resolve issues, preparing and participating in status reports/meetings, and potentially providing after-hours support for critical issues (which are very rare). While the job does not generally involve travel, remote location-based work is acceptable. You should be open to learning new tools and skills as required on the job by leveraging your experience and expertise. Qualifications we are looking for: Minimum Qualifications/ Skills: - B.E./ B. Tech/ MCA or equivalent Preferred Qualifications/ Skills: - Experience as a Techno Functional consultant in any or a few of the following tools: TCI, Planexware, FCE custom code, DBNET, Buzone, Edwin SAAS - Experience with GIT and Windows form - Experience with HTML, CSS, JavaScript, jQuery, LINQUE - Ability to communicate effectively, exhibit friendly and cultural behavior during customer contact, and maintain a strong customer focus - Strong written and verbal communication skills - Flexibility to work in shifts on a rotation basis - Willingness and ability to multitask - Willingness to learn the Product/Platform and associated technologies - Ability to handle client calls, manage, and mentor teams - Ability to learn and apply new processes and tools - Technical understanding of products/services and/or ecosystem being supported This is a full-time position located in India-Hyderabad. The education level required is Bachelor's/Graduation/Equivalent. The job was posted on Apr 29, 2025, at 8:40:19 AM, and the unposting date is Oct 26, 2025, at 4:40:19 AM. The primary skill for this job is Consulting.,

Posted 2 days ago

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Scrum Master Metlife

3.0 - 7.0 years

9 - 12 Lacs

pune

Work from Office

Note: This job role is part of MetLifes Hack4Job India (a hiring hackathon) Only shortlisted candidates will be invited, Department: Global Technology Role Overview MetLife is seeking an experienced Scrum Master for an agile team who facilitates team events and process, serving Software Development and/or Technology enabling value streams The role has a lot of layers to it; while building awareness around practices and enabling greater agility, candidates should have the soft skills needed to coach and mentor members of the agile team and others in the organization, Key Responsibilities Team & Agile Enablement: Lead a single Scrum or Kanban team, ensuring alignment with Agile principles, practices, and organizational goals Agile Ceremonies & Flow Optimization: Facilitate Agile ceremonies, retrospectives, and workshops Establish and maintain Kanban boards to enhance visibility and workflow efficiency Coaching & Continuous Improvement: Guide the team in applying Agile practices effectively Foster a culture of continuous improvement, collaboration, and high performance Stakeholder Collaboration: Work closely with product owners, team members, and internal/external stakeholders to influence decisions and drive value-based outcomes Conflict Resolution & Team Dynamics: Support the team in managing interpersonal challenges and growth opportunities, promoting a healthy and productive team environment Knowledge Application & Mentorship: Demonstrate a deep understanding of Agile concepts and apply them to new situations Mentor others by clearly articulating the value and application of Agile practices Qualifications & Skills Experience: 2-3 years and above as a Scrum Master with experience in Agile frameworks Skills: Strong leadership, mentoring, change management, and communication skills Preferred Certifications: PSM, CSM, CSP, SPC, ICP-ACC, or SAFe Tools: Experience with Azure DevOps Board and SharePoint Language: Business proficiency in English; Japanese language is a plus This is an excellent opportunity to lead Agile transformation at MetLife and shape high-performing teams,

Posted 3 days ago

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