1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) Implement risk management processes at the ground level for the construction finance business, gaining a thorough understanding of the project and developer and preparing a credit memo to assess the project viability and proposal structure as per ABHFL risk parameters and customer requirements. Key activities are analysis of project viability, assessment of market information and developer financials. 2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job. Business Workforce Number Unit Workforce Number Function Workforce Number Department Workforce Number Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter 3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section Organizational Context Key Aspects: Part of the Aditya Birla Capital Limited, Aditya Birla Housing Finance Limited (ABHFL) is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. The company offers a complete range of housing finance solutions such as home loans, home improvement and home construction loans, balance transfer and top-up loans, loans against property and construction finance. The company acquired its license on 9th July 2014 and has aggressive growth plans. ABHFL has grown at a steady rate while reporting good asset quality despite challenges in the operating environment. While the industry is dominated by five large groups, there has been an emergence of segment like affordable housing and self-employed borrowers, given the high potential in these segments. Despite increased focus by banks, HFCs have been able to maintain their share in the mortgage market and is poised for rapid growth and plans to grow 5X (40,000 Cr) in the next 5 years. This shall take ABHFL within the top 5 percentile of HFCs in the country. The ABHFL Sales organization works broadly with 3 customer segments – retail (individual) customers, institutional customers (for retail and institutional loan consumers) and builders (for both retail tie-ups and construction finance), with a major share of the business coming from retail customers. Client segments can also be divided into Salaried and Self-employed, with both of these having very different preferences and needs. Job Context Key Aspects: The company has a well-defined vision of being one of the most reputed and material financiers within the lending space – spread across both retail HNI and corporate clientele. We have made significant investments in our process and system infrastructure towards preparing for the next level of growth and are one of the only financial entities certified for ISO 9001:2008 across all our business processes. Spread across 18 cities, we plan on further diversifying our risk and revenue mix through expansion into new geographies and new product segments allowing our customers a one-window shop for all their financing needs. The Business Credit Analyst is an integral part of the Construction Finance Business and is responsible for analyzing the proposals with the required due diligence and to ensure that all information required to take a credit decision is captured in the proposal. The analyst is also responsible to ensure that proposals are compliant with all the norms of credit policy, RBI regulations and other statutory regulations. He/she has to maintain stipulated TAT in credit appraisal process and is also responsible for keeping update on the various changes in economic scenario, sectors, etc., co-ordination with sales team and RMG for faster decisions to improvise TATs of the overall sanction process. Market Intelligence and understanding Competition best practices and suggesting changes in the existing product / policy and processes. Generating various MIS’s and EWS (early warning signals), overall portfolio monitoring form risk as well as compliance perspective is an important job aspect. Key Challenges Cross functional coordination to enable timely approval of credit proposals Self-updating on economic / sectoral changes in the economy Improvising on TAT Seamless co-ordination with multiple internal and external entities New product development Enabling Skill Sets & Qualifications The critical skill sets are a strong analytical acumen, evaluation skills, detail orientation & decision-making skills, initiative & target orientation & market intelligence developed through a strong industry network. The education & experience required to fulfil this profile are a Chartered Accountant or an MBA with minimum 2-4 years of experience in credit and risk functions of Banks/NBFCs. 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas) Key Result Areas Supporting Actions To Assess and conduct detailed credit analysis & evaluation of lending proposals for approval / decision at the local level or further recommendation for approval/ decision to Risk team for further approval at CC level Meet with developers and builders to understand the viability of their projects, in terms of project scale, progress and financials Provide inputs towards the structuring of the deal, ensuring compliance with internal risk and external regulatory requirements Carry out an analysis of the balance sheet and recent financial results of developers and their organizations Carry out background research on the project, the developer and the regional market, highlighting any negative reports so as to ensure the quality of ABHFL’s lending portfolio To interact with the Legal and Technical agencies to ensure that property risk have been understood and mitigated. Monitor statutory real estate guidelines and assess any relevant information from these sources Manage direct relationships with developer finance and accounts teams to get timely and correct information Prepare a credit memo and forward it to the Risk team /credit committee, following up on action so as to ensure minimal turn-around-time of the approval process To ensure document execution from RMs & the handover of complete documentation to MOG for disbursement of loans. Ensuring proper mortgage is created in favor of ABFL. Ensuring the underlying security mortgaged is marketable and having a clear title. Emphasize strict compliance and adherence to internal risk management and external regulatory norms Ensure a thorough understanding and acceptance of the ABFL credit risk strategies, and ensure that appropriate credit risk parameters are incorporated in proposals To work with the Central Risk teams to identify risk areas and build processes to mitigate risk, including performance metrics and documented procedures Monitor customer accounts on a periodic basis to ensure the maintenance of acceptable asset quality levels Track delinquent and potentially problematic accounts closely, taking action to minimize the level of NPAs within the region Vendor Management Identifying and recommendation for Appointment of vendors at local levels including valuation, legal, Field Investigation Agencies, Fraud Containment Agencies. Managing TAT with various vendors – a) Field investigation, b) Lawyers, c) Technical Valuers, d) RCU agency to ensure Customer Delight Regular Training and reviewing the performance of the vendors with regular interaction and keeping eye on the other financial institution association. Process Management Ensuring that end to end processes are followed as per the SOPs as defined for CF at the local assessment level Continuous improvement in credit approval process to meet the dynamic business needs and instituting mechanisms for adherence of risk associated with the product s, safety of financed amount and customer satisfaction. Proper capturing of data in the requisite system to ensure proper MIS generation for business decisions Training implementation for Local Credit Process team, Sales team on product, processes, legal and technical aspects. Handling customer escalations and complaints during and post disbursements – replies to mailers, correspondences with co-ordination with the legal team 5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) Credit Processing Associates(CPA) CPA who punch data of the balance sheet and projects. Coordinate with outside legal and technical agencies for valuation and reports. 6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives Relationship Type Frequency Nature Internal CEO/CBO Head CF & RE Regional Sales Managers/SRM/RM Risk Function Credit Monitoring Team Head Risk, ABHFL Operations Function HR function IT Head/ OPS head Accounts function Marketing function Quarterly Daily/Need based Daily Daily Daily Monthly Daily Need Based Need based Need based Need based Business Review, MIS Project analysis, MIS and business review, Customer Meetings Project analysis, MIS and business review, Customer Meetings Project analysis, Resolution of Appraisal queries, MIS, Portfolio review MIS, Covenant compliance, NOC Issuance, Portfolio review, intimation on major shortfall/skips/defaults in portfolios Business Review, MIS Client servicing issues, Mortgage creation, Disbursal completion Recruitments, Performance Reviews, Incentives,Training, Talent Management Business applications, ongoing IT support Financial analysis and MIS Market feedback, marketing plans etc External Developers, Institutions and Real estate players Channel partners Auditors/ Lawyers/ Valuers/ FI & Fraud Containment Agencies Peers in the industry Daily/ Weekly Weekly/ fortnightly Daily Fortnightly/ Monthly Customer relationship management, gauging new product development opportunities Review pan India channel partner & distribution networks, effect of engagement programs CRM & Proposal discussions, understanding the market pulse, Review Meetings and Collection Meetings CRM, understanding the market pulse of new initiatives etc Ensuring proper Credit and Business discussions for smooth operations,Market intelligence & trends 7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position. Minimum Experience Level 6 - 8 years Job Qualifications Post Graduate
Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Business Functions GenAi Solutioning Connect, collect, and conceptualize business requirement for GenAi interventions. Conduct primary secondary research for peer, industry benchmarking Prompt Design & Optimization Develop, test, and optimize prompts for AI models to ensure accuracy and contextualization AI Model Fine-Tuning Collaborate with ML engineers to fine-tune SLMS/LLMs for specific use cases in digital transformation (e.g., customer support automation, data analysis, process optimization). Digital Transformation Integration Identify opportunities where AI and prompt engineering can accelerate digital transformation efforts (e.g., chatbots, document processing, predictive analytics). Bias & Safety Mitigation Ensure prompts and AI outputs are ethical, unbiased, and compliant with industry regulations Cross-functional Collaboration Work with business analysts and stakeholders to translate business requirements into effective AI-driven solutions Performance Monitoring Continuously evaluate AI responses, iterate prompt strategies, drive adoption and optimize for scalability Documentation Create guidelines, RFPs/PRDs/BRDs using GenAi solutions and best practices for prompt engineering within the organization Minimum Experience Level 4 - 6 years Job Qualifications Graduate Diploma
Job purpose for the role is - Managing daily cash flow Timely submission of entries in SAP Data Submission to Banks & Credit Rating agencies Coordinating with Internal team on requirement of data points Tracking of timely submission of Banking and other borrowing related covenants Coordinating with Banks for smooth daily Banking operations Timely submission of entries in SAP Coordination with internal and external stakeholder for smooth processing KRA - Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Banking Operations Meeting with Banks and looking after daily Banking operations Tracking Covenants Submission of documents related to coevanants agreed Dealing with Credit Ratings Agencies Regular interaction with CRA on their requirement, rating revalidation Financial Accounting / SAP entries Timely SAP entries closure and data require for monthly Financilas. Minimum Experience Level 4 - 7 years Job Qualifications Chartered Accountant,Graduate Diploma
You will be responsible for building an ecosystem to assess, recommend, and decide on the viability of credit lending proposals based on established processes and market information. Your role will involve mitigating title risks in retail loan proposals and facilitating decision-making for approving authorities. Additionally, you will ensure legal assessment, approval, and recommendation of retail, prime, affordable, and CF proposals. Your tasks will include reviewing PDD/escrow, maintaining MIS, monitoring exceptions, formulating product/policy/procedures, guiding business/credit/risk teams, and providing advice on referrals/escalations. You will be responsible for legal vetting, drafting legal documentation, and driving the entire LDD process with external lawyers. Furthermore, you will engage with various business units for optimizing opportunities, suggesting risk mitigation measures, negotiating contracts, ensuring efficient Turnaround Time (TAT), and deploying processes for high-quality TATs. You will liaise with credit and pricing committees, provide inputs for new products/norms, and stay updated on lending space developments. Your responsibilities will also include portfolio monitoring, analyzing non-recoverability risks, recommending strategies, detecting early warning signals, collaborating with stakeholders, managing ECL, constructing and monitoring MIS, enhancing team skills, and fostering a risk culture across business units. To excel in this role, you should have a minimum of 7-9 years of experience and hold a Graduate Diploma qualification. You will need to possess strong communication, analytical, and decision-making skills to effectively manage lending proposals, risk monitoring, and stakeholder relationships. Additionally, your ability to adapt to dynamic market environments, address regulatory requirements, and lead team initiatives will be crucial for success in this position.,
The purpose of this role is to execute risk and credit operations for assigned basic transactions in accordance with established frameworks and processes to ensure sound portfolio quality management. Additionally, this position involves collaborating with Sales, Operations, and ABFL Risk colleagues to facilitate efficient and effective risk management operations. The organizational context of this role is within Aditya Birla Housing Finance Limited (ABHFL), a part of the Aditya Birla Financial Service Group (ABFSG) registered as a housing finance company under the National Housing Bank Act, 1987. ABHFL offers a comprehensive range of housing finance solutions and operates in the Indian Housing Finance market with aggressive growth plans. The key challenges faced by the Risk team include managing construction risk, balancing risk management with business growth during the company's inception phase, and navigating state-wise norms and varied interpretations of regulatory guidelines in the housing space. To excel in this role, critical skill sets such as business acumen, analytical skills, interpersonal abilities, presentation skills, and execution capabilities are essential. The ideal candidate should hold a CA/MBA Finance qualification with a minimum of 3 years of experience in a bank/NBFC/HFC. Key Result Areas: 1. Underwriting and Portfolio Quality Management: - Execute risk and credit operations for assigned transactions while adhering to defined frameworks and principles. - Seek guidance from seniors and liaise with ABFL Risk team members for effective risk assessment. 2. Process Efficiency: - Execute risk operations efficiently to enable business performance while ensuring risk management imperatives. - Coordinate with Credit Processing Analysts and Sales/Operations teams for effective decision-making. 3. Risk Compliance & Control: - Ensure compliance with established risk management principles and compile necessary MIS reports. - Conduct local risk operations systematically across key aspects such as collateral valuation, PDD completion, and cheque bounce collections. 4. Collection Efficiency: - Coordinate with Collections/Operations team to track delinquency cases and drive collections efficiently. - Escalate specific cases to RCM for recovery and delinquency/NPA avoidance. In summary, this role requires a proactive individual with strong risk management skills, business acumen, and the ability to navigate regulatory guidelines effectively to ensure the sustainable growth and health of ABHFL's business operations.,
Organizational Context Key Aspects: Part of the Aditya Birla Capital Limited, Aditya Birla Housing Finance Limited (ABHFL) is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. The company offers a complete range of housing finance solutions such as home loans, home improvement and home construction loans, balance transfer and top-up loans, loans against property and construction finance. The company acquired its license on 9th July 2014 and has aggressive growth plans. ABHFL has grown at a steady rate while reporting good asset quality despite challenges in the operating environment. While the industry is dominated by five large groups, there has been an emergence of segments like Affordable and self-employed borrowers, given the high potential in these segments. Despite increased focus by banks, HFCs have been able to maintain their share in the mortgage market. and is poised for rapid growth and plans to grow 5X (40,000 Cr) in the next 5 years. This shall take ABHFL within the top 5 percentile of HFCs in the country. The ABHFL Sales organization works broadly with 3 customer segments – retail (individual) customers, institutional customers (for retail and institutional loan consumers) and builders (for both retail tie-ups and construction finance), with a major share of the business coming from retail customers. Client segments can also be divided into Salaried and Self-employed, with both of these having very different preferences and needs. Job Context The Risk & Compliance function carries out monitoring of client wise exposure and portfolio exposure to identify ‘early warning signals’ of stress and to minimize NPAs. Currently monitoring is done in association with Business Teams as RMG does not have presence at Branch level. It carries out over due loan recovery from defaulting clients in coordination with Business Teams. Key Challenges To enable enhanced business profitability through the effective management of the delinquent portfolio for Housing Finance for the delinquent portfolio in the City / Cities managed To achieve the desired collections efficiencies across products managed Ensure that adequate Collections Intensity of follow up is executed for all Delinquent accounts Continuously review the location portfolio and report Early Stress Accounts / Potential Delinquent customers to RCM / Head – Collections & RISK team. Ensure that all Collections Activities are properly documented in the form of Collections Trails Ensure that all Collections Processes & Risk Governance Mandates rolled out are completely adhered to at each location. Negotiate on critical delinquent accounts and obtain repayments to minimize losses. Liaison with Legal / law enforcement agencies for speedy recovery of delinquent/write off cases. Provide feedback on the effectiveness of Collections Strategies formulated and implemented. Coordination with legal team for all collections legal cases. KNOWLEDGE / SKILLS / EXPERIENCE Graduate / Post-Graduate Minimum 6-8 Yrs of experience in related field as Collections Manager / location head. Exposure to Credit and other line function is desirable. Experience in agencies /vendors management. An initiator with very high level of energy. Ability to meticulously plan, initiate and implement collections strategies designed by Central/Regional teams. Strong interpersonal skills and good team player. Excellent leadership, Analytical, Negotiation, influencing and communication skills. Market understanding and collections/Fraud techniques. 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Manage the collections process at a Location / City level, streamlining operations and working to minimize the costs of default and bad debt Monitor customer accounts delinquent in the city / cities managed, identifying and flagging likely cases of default or delayed payment Work with non-performing\delinquent borrowers to create optimum recovery solutions. Ensure that all documentation related to the collections process is maintained in accordance with internal norms and regulatory requirements. Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customers. Plan and implement periodic audits of the collections teams, ensuring their compliance with all relevant policies and regulations. Coordinate with the legal team and Middle / Senior management in the event of escalated cases to ensure compliance with relevant regulations. Liaise with internal and external agencies to drive the collections process in an efficient manner Review the status of outstanding collections on a periodic basis with vendor collections agencies; plan and implement corrective action to ensure timely collections Oversee the selection process for external agencies, ensuring adequate training of the collections staff Liaise with external collections agencies to ensure collection of overdue debts in a timely manner Liaise with legal / law enforcement authorities on escalated cases to ensure a speedy recovery process 5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) NA 6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives Relationship Type (Max 80 Characters) Frequency Nature (Max 1325 Characters) Internal Regional Manager – Collections / Head Collections Team members in other Risk functions Operations Team / Underwriting Legal Fortnightly & Monthly Monthly Weekly Need Based Portfolio & Mkt update / Review New policy formulation, discussions, credit proposals, Market information etc. Discussion on system updating of Collections Cases, MIS, Bounce details etc. Discussion on Legal triggers/ status updates on Delinquent accounts External Clients, Channel partners Corporate CRC teams Legal experts, consultants Peers in Industry Daily / Weekly Need Based Need Based Need based Visits / discussions on portfolio. Reviews, case updates, exception reporting, etc Discussion on legal matters, recovery mechanism and updates, etc. Market intelligence, networking, etc Minimum Experience Level 2 - 9 years Job Qualifications Under Graduate