Basic expectations from the incumbent on the role is to manage Risk assessment from the perspective compliance. Work closely with Chief compliance officer for contract management Collaborate with external stakeholder to run smoothly RBI & NHB compliance Lead and manage portal for legal replies, reviewing, negotiating & drafting the policies

Aavas Financiers is seeking a skilled and strategic Public Relations & Corporate Communication Manager to lead our external and internal communications efforts. This role is crucial in shaping the brand narrative, maintaining a positive public image, and managing relationships with media, stakeholders, and the broader community. The ideal candidate will have a strong background in PR, corporate storytelling, media relations, and crisis communication. You will work closely with leadership, cross-functional teams, and external agencies to ensure that our communication aligns with business goals and resonates with target audiences. Key Responsibilities: Public Relations & Media Management Develop and execute PR strategies that enhance the companys image and positioning Build and maintain strong relationships with journalists, media outlets, and industry influencers Write and distribute press releases, media kits, op-eds, and executive quotes Organize and manage media interactions, interviews, and press conferences Monitor media coverage and prepare regular PR performance reports Corporate Communication Create and manage internal and external corporate communication plans Craft compelling messaging for company announcements, leadership updates, and CSR initiatives Oversee content for corporate website, social media channels, investor communication, and newsletters Ensure messaging consistency across all platforms and communication channels Collaborate with HR and leadership on internal communication and employer branding initiatives Crisis Communication Develop and manage crisis communication protocols and response strategies Serve as a key point of contact for managing sensitive situations and media queries Prepare holding statements, FAQs, and coordinate with legal teams where necessary Stakeholder Engagement & Events Manage communication with stakeholders, industry bodies, and community partners Coordinate with internal teams for events, webinars, product launches, and town halls Support brand reputation initiatives and thought leadership campaigns Monitoring & Analytics Track media trends, competitor PR activity, and brand sentiment Analyze PR campaign outcomes and provide actionable insights Use media monitoring tools to track performance and improve strategy Qualifications: Bachelor’s or Master’s degree in Mass Communication, Public Relations, Journalism, or related field Minimum 5 years of experience in PR, media relations, or corporate communication (preferably in BFSI, fintech, or consumer brands) Strong network of media contacts and experience managing PR agencies Excellent written and verbal communication skills Proficient in content development, messaging strategy, and media handling Experience with media monitoring tools and crisis communication management Ability to work cross-functionally, under pressure, and with senior leadership Preferred Skills: Experience with investor relations and financial communications Knowledge of social media communication and influencer marketing Ability to create presentations, briefing documents, and speech notes for executives Understanding of regulatory and compliance-related communication (especially in BFSI or public sector) Why Join Us? At Aavas Financiers, we believe communication is the bridge between our brand and the people we serve. As a Public Relations & Corporate Communication Manager , you’ll play a critical role in shaping how we are perceived—by the media, our customers, partners, and internal teams. You’ll have the platform to drive meaningful narratives, influence reputation, and elevate our brand’s voice in the industry.

We are seeking a dynamic and experienced Regional Marketing Manager to drive Below-the-Line (BTL) marketing initiatives across assigned regions. The role involves planning, executing, and monitoring various on-ground marketing activities to enhance brand visibility, customer engagement, and lead generation. Key Responsibilities: 1. BTL Marketing Strategy & Execution Develop and execute BTL marketing plans aligned with business objectives. Plan and manage innovative on-ground activations such as leaflet distribution, canopy activations, and targeted engagement activities. Set up a marketing activity calendar to ensure structured and timely execution of campaigns. Establishing regular communication with branches to follow up on marketing materials and ensure the smooth execution of marketing activities. . BTL & Customer Engagement Activities Organize and oversee marketing events, including: Construction Day Events Engaging customers at construction sites. Mandi Activities – Targeting potential customers in agricultural markets. Halla Boll Activities – High-energy promotional campaigns. Canopy Activations – Direct customer engagement setups. Gram Panchayat Activities – Rural outreach and financial literacy campaigns. Co-branding Initiatives – Strategic partnerships for brand expansion. Market Association Tie-ups – Engaging local business communities. Builder Events & Samvaad – Relationship-building with real estate developers. Participation in Property Exhibitions & Melas – Events like CREDAI-MCHI Property Expo. VAN Activities – Mobile marketing initiatives for wider reach. Newspaper Leaflet Insertions – Targeted local advertising. Branch Branding & Compliance Checks – Ensuring adherence to NHB guidelines. Marketing Collateral Management – Coordinating distribution to branches. 3. Customer Promotional Campaigns (CPC) Plan and execute Customer Property Campaigns (CPC) across locations i.e. Chai Pe Charcha, Chai Samvaad Provide end-to-end support to the sales team for seamless execution. 4. Business Networking & Partnerships Explore and establish local tie-ups to increase business sourcing opportunities. Identify and build partnerships with business stakeholders for marketing and lead generation. 5. Awareness & Branding Initiatives Drive brand awareness campaigns in target regions. Evaluate hoarding feasibility in high-potential areas. Recommend local newspaper advertisements for high-impact visibility. 6. Marketing Operations & Compliance Ensure availability of marketing collaterals (leaflets, brochures, banners, etc.) at branches. Maintain MIS reports for tracking activities, co-branded branding, and regional events. Conduct periodic branch branding audits to ensure adherence to corporate branding standards. Coordinating with branches to follow up on the shredding of old rejected loan files. Ensure compliance with NHB (National Housing Bank) guidelines for marketing materials. Key Skills & Requirements: Experience: 5+ years in BTL/ATL marketing, preferably in BFSI, Housing Finance, or Real Estate. Skills: Strong planning, execution, and stakeholder management abilities. Competencies: Excellent communication, negotiation, and analytical skills. Travel: Willingness to travel extensively for marketing activations.

We are seeking a dynamic and experienced Regional Marketing Manager to drive Below-the-Line (BTL) marketing initiatives across assigned regions. The role involves planning, executing, and monitoring various on-ground marketing activities to enhance brand visibility, customer engagement, and lead generation. Key Responsibilities: 1. BTL Marketing Strategy & Execution Develop and execute BTL marketing plans aligned with business objectives. Plan and manage innovative on-ground activations such as leaflet distribution, canopy activations, and targeted engagement activities. Set up a marketing activity calendar to ensure structured and timely execution of campaigns. Establishing regular communication with branches to follow up on marketing materials and ensure the smooth execution of marketing activities. . BTL & Customer Engagement Activities Organize and oversee marketing events, including: Construction Day Events Engaging customers at construction sites. Mandi Activities – Targeting potential customers in agricultural markets. Halla Boll Activities – High-energy promotional campaigns. Canopy Activations – Direct customer engagement setups. Gram Panchayat Activities – Rural outreach and financial literacy campaigns. Co-branding Initiatives – Strategic partnerships for brand expansion. Market Association Tie-ups – Engaging local business communities. Builder Events & Samvaad – Relationship-building with real estate developers. Participation in Property Exhibitions & Melas – Events like CREDAI-MCHI Property Expo. VAN Activities – Mobile marketing initiatives for wider reach. Newspaper Leaflet Insertions – Targeted local advertising. Branch Branding & Compliance Checks – Ensuring adherence to NHB guidelines. Marketing Collateral Management – Coordinating distribution to branches. 3. Customer Promotional Campaigns (CPC) Plan and execute Customer Property Campaigns (CPC) across locations i.e. Chai Pe Charcha, Chai Samvaad Provide end-to-end support to the sales team for seamless execution. 4. Business Networking & Partnerships Explore and establish local tie-ups to increase business sourcing opportunities. Identify and build partnerships with business stakeholders for marketing and lead generation. 5. Awareness & Branding Initiatives Drive brand awareness campaigns in target regions. Evaluate hoarding feasibility in high-potential areas. Recommend local newspaper advertisements for high-impact visibility. 6. Marketing Operations & Compliance Ensure availability of marketing collaterals (leaflets, brochures, banners, etc.) at branches. Maintain MIS reports for tracking activities, co-branded branding, and regional events. Conduct periodic branch branding audits to ensure adherence to corporate branding standards. Coordinating with branches to follow up on the shredding of old rejected loan files. Ensure compliance with NHB (National Housing Bank) guidelines for marketing materials. Key Skills & Requirements: Experience: 5+ years in BTL/ATL marketing, preferably in BFSI, Housing Finance, or Real Estate. Skills: Strong planning, execution, and stakeholder management abilities. Competencies: Excellent communication, negotiation, and analytical skills. Travel: Willingness to travel extensively for marketing activations.

Aavas Financiers is seeking a data-driven and customer-focused NPS Manager to lead and manage our Net Promoter Score (NPS) program across the organization. The ideal candidate will be responsible for measuring customer loyalty, analyzing feedback, identifying areas for improvement, and collaborating with cross-functional teams to enhance customer satisfaction and retention. This role plays a vital part in turning customer insights into strategic action, improving overall service delivery, and strengthening our brand reputation. Key Responsibilities: NPS Program Management Design, implement, and manage a structured NPS program across all customer touchpoints Own the full lifecycle of NPS surveys from setup, distribution, data collection to analysis and action planning Collaborate with CRM, product, sales, and service teams to ensure relevant and timely survey execution Data Analysis & Insights Analyze NPS scores, open-text responses, and customer sentiment to generate actionable insights Identify trends, root causes, and customer pain points affecting satisfaction and loyalty Create dashboards and regular reports to communicate findings and recommendations to leadership Cross-Functional Collaboration Work closely with business teams to develop and execute customer experience improvement plans Drive stakeholder alignment on priorities emerging from NPS feedback Ensure customer feedback loops are closed by tracking resolution and impact Customer Experience Enhancement Contribute to the broader CX strategy by integrating NPS data into journey mapping and service design Recommend initiatives to improve touchpoints with low satisfaction scores Track post-intervention improvements to measure ROI on CX enhancements Continuous Improvement & Governance Standardize NPS measurement frameworks across departments and regions Benchmark performance against industry standards and competitor scores Ensure adherence to data privacy and compliance policies in all feedback mechanisms Qualifications: Bachelor’s or Master’s degree in Business, Marketing, Customer Experience, or a related field A minimum of 5 years of experience in customer feedback programs, NPS, or customer experience management Strong analytical skills and experience with survey tools (e.g., Medallia, Qualtrics, SurveyMonkey, Zoho, Salesforce Surveys) Familiarity with CRM systems (Salesforce, LeMS, etc.) and data visualization tools (Power BI, Tableau, Excel) Excellent communication and stakeholder management skills Ability to synthesize data into clear narratives and business recommendations Preferred Skills: Experience in BFSI, fintech, telecom, or customer-centric B2C industries Working knowledge of Voice of the Customer (VoC), CSAT, CES, and other CX metrics Project management experience in executing feedback or service improvement initiatives Why Join Us? At Aavas Financiers , we put our customers at the center of everything we do. As the NPS Manager , you’ll lead efforts that directly impact how our customers perceive and engage with our brand. You’ll work with passionate teams, lead data-driven change, and help shape a customer experience that drives loyalty, satisfaction, and business success.

We are seeking a dynamic and experienced Regional Marketing Manager to drive Below-the-Line (BTL) marketing initiatives across assigned regions. The role involves planning, executing, and monitoring various on-ground marketing activities to enhance brand visibility, customer engagement, and lead generation. Key Responsibilities: 1. BTL Marketing Strategy & Execution Develop and execute BTL marketing plans aligned with business objectives. Plan and manage innovative on-ground activations such as leaflet distribution, canopy activations, and targeted engagement activities. Set up a marketing activity calendar to ensure structured and timely execution of campaigns. Establishing regular communication with branches to follow up on marketing materials and ensure the smooth execution of marketing activities. . BTL & Customer Engagement Activities Organize and oversee marketing events, including: Construction Day Events Engaging customers at construction sites. Mandi Activities – Targeting potential customers in agricultural markets. Halla Boll Activities – High-energy promotional campaigns. Canopy Activations – Direct customer engagement setups. Gram Panchayat Activities – Rural outreach and financial literacy campaigns. Co-branding Initiatives – Strategic partnerships for brand expansion. Market Association Tie-ups – Engaging local business communities. Builder Events & Samvaad – Relationship-building with real estate developers. Participation in Property Exhibitions & Melas – Events like CREDAI-MCHI Property Expo. VAN Activities – Mobile marketing initiatives for wider reach. Newspaper Leaflet Insertions – Targeted local advertising. Branch Branding & Compliance Checks – Ensuring adherence to NHB guidelines. Marketing Collateral Management – Coordinating distribution to branches. 3. Customer Promotional Campaigns (CPC) Plan and execute Customer Property Campaigns (CPC) across locations i.e. Chai Pe Charcha, Chai Samvaad Provide end-to-end support to the sales team for seamless execution. 4. Business Networking & Partnerships Explore and establish local tie-ups to increase business sourcing opportunities. Identify and build partnerships with business stakeholders for marketing and lead generation. 5. Awareness & Branding Initiatives Drive brand awareness campaigns in target regions. Evaluate hoarding feasibility in high-potential areas. Recommend local newspaper advertisements for high-impact visibility. 6. Marketing Operations & Compliance Ensure availability of marketing collaterals (leaflets, brochures, banners, etc.) at branches. Maintain MIS reports for tracking activities, co-branded branding, and regional events. Conduct periodic branch branding audits to ensure adherence to corporate branding standards. Coordinating with branches to follow up on the shredding of old rejected loan files. Ensure compliance with NHB (National Housing Bank) guidelines for marketing materials. Key Skills & Requirements: Experience: 5+ years in BTL/ATL marketing, preferably in BFSI, Housing Finance, or Real Estate. Skills: Strong planning, execution, and stakeholder management abilities. Competencies: Excellent communication, negotiation, and analytical skills. Travel: Willingness to travel extensively for marketing activations.

Role & responsibilities As a Relationship Officer, your primary responsibility will be to nurture and maintain relationships with existing clients while also identifying and cultivating new business opportunities. You will serve as the main point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. Additionally, you will collaborate with internal teams to ensure seamless delivery of products and services, while also contributing to the overall growth and profitability of the organization.

Role & responsibilities As a Relationship Officer, your primary responsibility will be to nurture and maintain relationships with existing clients while also identifying and cultivating new business opportunities. You will serve as the main point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. Additionally, you will collaborate with internal teams to ensure seamless delivery of products and services, while also contributing to the overall growth and profitability of the organization.

Role & responsibilities As a Relationship Officer, your primary responsibility will be to nurture and maintain relationships with existing clients while also identifying and cultivating new business opportunities. You will serve as the main point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. Additionally, you will collaborate with internal teams to ensure seamless delivery of products and services, while also contributing to the overall growth and profitability of the organization.

Role & responsibilities As a Relationship Officer, your primary responsibility will be to nurture and maintain relationships with existing clients while also identifying and cultivating new business opportunities. You will serve as the main point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. Additionally, you will collaborate with internal teams to ensure seamless delivery of products and services, while also contributing to the overall growth and profitability of the organization.

Role & responsibilities As a Relationship Officer, your primary responsibility will be to nurture and maintain relationships with existing clients while also identifying and cultivating new business opportunities. You will serve as the main point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. Additionally, you will collaborate with internal teams to ensure seamless delivery of products and services, while also contributing to the overall growth and profitability of the organization.

Role & responsibilities As a Relationship Officer, your primary responsibility will be to nurture and maintain relationships with existing clients while also identifying and cultivating new business opportunities. You will serve as the main point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. Additionally, you will collaborate with internal teams to ensure seamless delivery of products and services, while also contributing to the overall growth and profitability of the organization.

Role & responsibilities As a Relationship Officer, your primary responsibility will be to nurture and maintain relationships with existing clients while also identifying and cultivating new business opportunities. You will serve as the main point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. Additionally, you will collaborate with internal teams to ensure seamless delivery of products and services, while also contributing to the overall growth and profitability of the organization.

Role & responsibilities As a Relationship Officer, your primary responsibility will be to nurture and maintain relationships with existing clients while also identifying and cultivating new business opportunities. You will serve as the main point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. Additionally, you will collaborate with internal teams to ensure seamless delivery of products and services, while also contributing to the overall growth and profitability of the organization.

Role & responsibilities As a Relationship Officer, your primary responsibility will be to nurture and maintain relationships with existing clients while also identifying and cultivating new business opportunities. You will serve as the main point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. Additionally, you will collaborate with internal teams to ensure seamless delivery of products and services, while also contributing to the overall growth and profitability of the organization.

As a Service Engineer, you'll be playing a vital role at Aavas to support various business functions. We are looking for a proactive individual who can help different teams to work seamlessly on various applications. He/she should be able to troubleshoot any issues effectively that the end user is facing. Support Engineers should ensure proactive availability, and timely resolution. Responsible for constant monitoring and analysis of issues/incidents and take initiatives in reduction of issues What are we looking for? Must have good written and verbal communication skills, along with consulting skills. Analytical and Problem-Solving skills are desirable Must have basic excel training /knowledge Empathetic and Service Oriented Mind-set Should be ready to work for extended hours/evening shifts.

Knowledge of quarterly/half yearly/event based Stock Exchange (BSE & NSE) filings Knowledge of NBFC-HFC Compliances/SEBI Laws/ Companies Act, 2013 Handling Board/Committees/Shareholders Meetings and related works ROC Compliances Exposure of Annual Report working Handling Audits Minutes preparation Other Secretarial work

Will be responsible to implement credit policies and processes at the branch or department level, conducting risk assessments and monitoring portfolio quality. You have to collaborate with internal teams to optimize credit processes and policies, providing leadership and support to branch credit officers and analysts. Additionally, Credit Managers play a crucial role in ensuring compliance with organizational policies and regulatory requirements, while also identifying opportunities for process improvement and efficiency enhancement within the credit department. Interested one's can directly share resume at priyanka.pareek@aavas.in or whatsapp at-8000470235 Regards Priyanka Pareek HR-Dept

FRESHER WITH GRADUATION DEGREE CAN ALSO APPLY Desired Candidate Profile: Should have sales orientation Customer retention An immense interest in developing relationship with the customers Good communication skills and coordination skills Good convincing and negotiation skills Job Description: Ability to understand customers need, explain various products and convince them about the product offerings Should be able to manage overall responsibilities including customer expectations, identifying new business markets and recording customer requirements Resolving Customer issues and queries Maintaining customer relationship and cross selling to existing customer Please share your resume on surbhi.tekriwal@aavas.in , Mobile Number - 9251620748

Role & responsibilities Will be responsible for sourcing business from eligible customer profile as per organization policy. Identification of right customer, ability to understand customers need, explain various products and convince them about the product offerings Should be able to manage overall responsibilities including identifying new business markets and recording customer requirements Resolving Customer issues and queries Maintaining customer relationship and cross selling to existing customers Should have team handling experience. RESUME SHARE AT Surbhi.Tekriwal@avas.in Contact Number - 9251620748