As a Customer Service representative, your primary responsibility will be to greet and welcome showroom visitors in a professional and friendly manner. You will assist customers with inquiries, provide detailed information about our products and services, and guide them to the appropriate department or personnel for further assistance. In terms of Telephone Handling, you will be required to answer incoming calls promptly and professionally. You will transfer calls to the relevant departments or individuals and accurately take and relay messages as needed. Another key aspect of your role will involve Appointment Scheduling. You will be responsible for scheduling appointments for showroom visits, product demonstrations, and meetings. It is essential to maintain an organized calendar and ensure that appointments are managed efficiently to provide a seamless customer experience. Information Management will also be a crucial part of your duties. You will need to maintain an organized and up-to-date database of customer information. Additionally, you will collect and record customer feedback or complaints for further review and improvement of our services. Administrative Support tasks will include assisting in general administrative duties such as data entry, filing, and photocopying. You will also need to coordinate with other departments to ensure smooth communication and collaboration across the organization. Ensuring the Showroom Presentation is top-notch is another key responsibility. You will be required to maintain a clean, organized reception area that presents a professional image. Arranging promotional materials and brochures for display will also be part of your duties. Security and Access Control will be vital aspects of your role. You will need to monitor access to the showroom, ensuring that visitors sign in and follow security procedures. In case of any security concerns or suspicious activities, you must notify the relevant personnel promptly. This is a full-time position with benefits such as Provident Fund, a day shift schedule, and a yearly bonus. The ideal candidate should have at least 1 year of total work experience in a similar role to excel in this position.,