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Customer Experience (VKYC Audit) Navi Technologies

0.0 - 1.0 years

2 - 2 Lacs

bengaluru

Work from Office

About the Role As a VKYC Executive, you will be the first point of contact in the customer verification process. Your role is to conduct secure and seamless video-based KYC (Know Your Customer) calls, ensuring all required customer details are accurately verified as per the standard operating procedures (SOP). This role demands strong communication skills, high levels of attentiveness, and the ability to make quick and accurate decisions during live interactions. You should be proactive, empathetic, and capable of handling customers with patience and professionalism. What We Expect From You Video KYC Audit is part of the Customer Experience team at Navi. This role will require you to audit c...

Posted 1 day ago

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