Greeted, registered and assigned rooms to guests. Made and confirmed reservations Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. Computed bills, collected payments and made change for guests. Recommended top dining and entertainment options for guests in the Lake Placidarea Responded to all customer inquiries thoroughly and professionally. This is Dummy Description data, Replace with job description relevant to your current role. Checked guests in and out at the front desk of a busy hotel Greeted guests and give them advice on the local area in regards to directions, activities and dining. Resolve conflicts and complaints from customers. Assist the general manager in delegation of duties for office statt. Prepare log books for passed down information, lost and found items, and new or unknown situations. Utilize Redistay computer program and Microsoft Office Suite, primarily Excel, for filling and documentation Inspect the property and rooms for safety or hygienic concems Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Greeted, registered and assigned rooms to guests. Made and confirmed reservations Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. Computed bills, collected payments and made change for guests. Recommended top dining and entertainment options for guests in the Lake Placidarea Responded to all customer inquiries thoroughly and professionally. This is Dummy Description data, Replace with job description relevant to your current role. Checked guests in and out at the front desk of a busy hotel Greeted guests and give them advice on the local area in regards to directions, activities and dining. Resolve conflicts and complaints from customers. Assist the general manager in delegation of duties for office statt. Prepare log books for passed down information, lost and found items, and new or unknown situations. Utilize Redistay computer program and Microsoft Office Suite, primarily Excel, for filling and documentation Inspect the property and rooms for safety or hygienic concems Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Responding to queries : Respond to customer questions via phone, email, and social media Handling complaints : Address customer complaints about products, deliveries, and billing Problem solving : Troubleshoot issues and provide solutions like refunds or discounts Processing orders : Use technology to process orders and transactions Providing information : Offer detailed information about products and services Conflict resolution : Prioritize customer relationships and resolve conflicts Collaboration : Work with other teams to improve customer satisfaction Record keeping : Maintain records of customer interactions and transactions Training : Participate in training programs to improve customer service skills Customer care skills Communication : Listen carefully and empathetically to understand customer needs Conflict resolution : Use patience, emotional intelligence, and active listening skills Product knowledge : Maintain a high level of company product knowledge Teamwork : Work well with colleagues and the larger team File management : Use file management, spreadsheet, and word processing software Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Provident Fund Language: English (Required) Hindi (Required) Work Location: In person
Answer telephone and respond to caller inquiries in a pleasant manner. Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.) Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Responsible for coordinating internally with the sales & marketing team. Generating reports, preparing proposals, collections details, coordinating with clients & suppliers. Job Types: Full-time, Permanent Pay: ₹11,845.38 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 9000587895
Responding to queries : Respond to customer questions via phone, email, and social media Handling complaints : Address customer complaints about products, deliveries, and billing Problem solving : Troubleshoot issues and provide solutions like refunds or discounts Processing orders : Use technology to process orders and transactions Providing information : Offer detailed information about products and services Conflict resolution : Prioritize customer relationships and resolve conflicts Collaboration : Work with other teams to improve customer satisfaction Record keeping : Maintain records of customer interactions and transactions Training : Participate in training programs to improve customer service skills Customer care skills Communication : Listen carefully and empathetically to understand customer needs Conflict resolution : Use patience, emotional intelligence, and active listening skills Product knowledge : Maintain a high level of company product knowledge Teamwork : Work well with colleagues and the larger team File management : Use file management, spreadsheet, and word processing software Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Provident Fund Language: English (Required) Hindi (Required) Work Location: In person
Answer telephone and respond to caller inquiries in a pleasant manner. Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.) Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Responsible for coordinating internally with the sales & marketing team. Generating reports, preparing proposals, collections details, coordinating with clients & suppliers. Job Types: Full-time, Permanent Pay: ₹11,845.38 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 9000587895