Data Center Field Technician (Rack & Stack) World Wide Technology

3.0 - 7.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Field Engineer (Remote Contract) at World Wide Technology Holding Co, LLC. (WWT) in Bengaluru, your primary responsibility will be to install and secure networking devices, including rack-mounted servers. You will act as the on-site lead and main project contact, following documentation to stage devices as specified. Additionally, you will coordinate with Project Management for onsite tasks, train field technicians on installation standards and procedures, and perform DOA checks and initial device testing. Your role will also involve conducting post-installation quality assurance, integrating infrastructure using slotting matrices and cabling diagrams, and configuring con...

Posted 2 weeks ago

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Service Desk Engineer II Vertafore

2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Senior Service Desk Engineer at Vertafore, you play a crucial role in supporting the IT Service Desk by handling complex user issues, escalations, and serving as a technical subject matter expert for junior IT Service Desk agents. Your responsibilities include assisting in training new team members, documenting and updating knowledge-base articles, participating in quality analysis and metrics reporting, and identifying opportunities for continuous process improvement. Collaboration with team leads, peers, and support engineers is essential to enhance service delivery and ensure a seamless user experience. Your core responsibilities involve: - Providing support to Vertafore's global emp...

Posted 1 month ago

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Service Desk Engineer II Vertafore

2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Senior Service Desk Engineer at Vertafore, you will play a crucial role in supporting our IT Service Desk by handling complex user issues, escalations, and serving as a technical subject matter expert for junior IT Service Desk agents. Your responsibilities will include assisting in training new team members, documenting and updating knowledge-base articles, participating in quality analysis and metrics reporting, and identifying opportunities for continuous process improvement. You will collaborate with team leads, peers, and support engineers to enhance service delivery and ensure a seamless user experience. Your core responsibilities will involve: - Providing support to Vertafore's g...

Posted 3 months ago

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