Oxford University Press - Head - Customer Service Oxford University Press India

5.0 - 7.0 years

0 Lacs

ghaziabad, uttar pradesh, india

On-site

About the is a strategic leadership opportunity at Oxford University Press (OUP), where you will shape the customer experience journey and drive operational excellence. As Head of Customer Services, you will lead a high-impact team that serves as the primary interface between OUP and its customers. This role is ideal for professionals passionate about customer satisfaction, digital transformation, and continuous improvement. Youll be part of a mission-driven organization that values innovation, collaboration, and service this role, you will: Lead and develop the Customer Services team to deliver efficient, timely, and high-quality service. Align customer service processes with OUPs strategic...

Posted 1 month ago

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Communications Business Analyst- III Trek Bicycle

3.0 - 5.0 years

0 Lacs

india

On-site

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet Then come join us! Job Description Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. We believe bicycles offer simple solutions to some of the world's most complex problems. We're committed to breaking down the barriers that prevent people fr...

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Telecommunications Engineer FIS Global

5.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

As a Telecommunications Engineer at FIS, you will have the opportunity to work on challenging issues in financial services and technology. You will be part of a team that is open, collaborative, entrepreneurial, and passionate. **Role Overview:** You will be responsible for the administration and maintenance of Contact Center applications, supporting deployments and BAU operations. **Key Responsibilities:** - Customize CCaaS solutions, including configuration, integration, and testing for seamless integration with existing systems. - Monitor performance, provide ongoing support, and optimize CCaaS solutions to maximize customer satisfaction and achieve business objectives. - Lead the technic...

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Unified Communications Engineer National Oilwell Varco

4.0 - 8.0 years

10 - 17 Lacs

kochi

Work from Office

The Unified Communications Engineer plays a critical role in the configuration, optimization, and support of the organizations voice and collaboration infrastructure, spanning cloud platforms (8x8, Fuze, Teams) and legacy systems (ShoreTel). This role requires hands-on expertise in VoIP routing, SIP, call flow design, and network interactionespecially in hybrid environments. Engineers work closely with network, security, and operations teams to ensure performance, availability, and security. Key Responsibilities: Engineer and maintain hybrid communication systems including Direct Routing for Teams, 8x8/Fuze voice, and ShoreTel PBX. Configure and troubleshoot SIP trunking, dial plans, call po...

Posted 2 months ago

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