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Administrator - L3 Wipro

3.0 - 5.0 years

4 - 8 Lacs

bengaluru

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Have experience in de-customization of the ServiceNow catalog items ensuring they are brought back to Out Of The Box(OOTB) standards Utilize catalog builder to create and manage service catalog items Design and implement workflows using flow designer Develop and maintain decision tables to support automated decision making process Experience with ServiceNow Integration Hub, REST/SOAP webservices and APIs Knowledge of data migration and transformation within ServiceNow Perform tho...

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