38 802.11 Jobs - Page 2

A Network Operations L2 Analyst plays a crucial role in maintaining and optimizing an organization's network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of Network Operations L2 Analyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities Implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firms business needs. Participate in the design, setup and configuration of complex L2/L3 switches. Maintain, create and update all network documentation and topology diagrams. Support multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers, Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required. Responsible for managing and maintaining SD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firms global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firms global wireless infrastructure made up of all Cisco thin APs and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested, attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. Requirements 3 - 5+ years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9Ks. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools (SolarWinds, Site24x7), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required. Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification Education: Bachelors degree in IT / Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage.

Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Technical Support Engineer L3 Engineer Job Location : Chennai Experience : Minimum 5 year's experience is MUST Shift : Night shift General Summary: The candidate must be technical oriented person with comprehensive experience in network design, implementation and troubleshooting with networking equipment, including routers, security appliances, switches, and network storage and wireless products. The person will be providing 3rd tier escalation support to our call centers as well as working hands-on with various products to reproduce, test and validate product functionality. Principal Duties and Responsibilities: 1) Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. 2) Replicate customer reported issues to provide validation of defects to engineering. 3) Participate in product testing to assist in the new product release process. 4) Review/validate internal documents and knowledge articles for internal and public dissemination. 5) Analyze customer calls to identify product problems in the field and recommend call avoidance strategies. 6) Develop and conduct technical training to support staff and/or client partners. 7) Up to 10% travelling time to provide field support. Requirements: BS degree in a technical discipline or equivalent experience and a minimum of 5 years of experience in supporting network environments. In lieu of experience, Person must be familiar with Wireless Products at high level. 2) CCNA certified or equivalent experience in networking. 3) Must demonstrate understanding of network topologies, as well as network implementation and design. 4) Must have in-depth knowledge of networking technologies including wireless, firewalls, VPN, switches, and network storage technology. 5) Must have in-depth knowledge of network and routing protocols. 6) Must have experience with MS-Window/Linux networking applications. 7) Candidate must have excellent communication and presentation skills, both oral and written. 8) Must have excellent analytical, organizational, prioritization, and time management skills.

Mandatory Skills: Wi-Fi Standards (802.11)-Like a/b/g/n- 2GHz/5GHz Wi-Fi Standards differences- basic and supported rates WLAN protocols- DHCP, IPv4/IPv6, TCP vs UDP Security types 4 way hand-shake Good to have skills: WPA3-optional Should have basic knowledge on Wireshark, iperf, tcpdump, etc How a device connects to a router and get IP (Beacon-Probe-Assoc-4waykey-Auth-DHCP) Candidate is expected to have basic debugging skills around WiFi issues around connectivity and stability of signals etc. Further candidate shall be familiar with Wireshark and associated filters for log collection and debugging.

How You'll Help Us Connect the World The Sr Technical Support Engineer (TSE) will be responsible for providing first level of Technical Support for various technologies in Ruckus Wireless products to our Enterprise customers. Required Qualifications for Consideration: Be the first technical point of contact for the customer Should possess the ability to handle critical (P1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage raised cases Work closely with SE teams internally on larger networks and more sophisticated issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Advise and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (critical issue) of cases that require sophisticated technical investigation by the LTE Team Manage customer expectation and make sure customer is receiving the highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge Strict alignment to Service Level Agreement important metrics Understand the SLAs and work/align style of working towards meeting them KRAs include: CSAT, Active Backlog, Aged Backlog, Time to Resolve and Time to Close, Critical issue %, KB Contribution You Will Excited Us If You Have: Minimum of 4 years of customer support experience in IP networks, WiFi or related environment. Data networking is required, Wireless networking experience is desired. Preferably worked as an engineer TAC Excellent written and oral communication ability, including formal presentation skills to customers, partners, Ruckus accounts and support teams Good understanding and applied knowledge of TCP/IP, L3 routing, L2 switching, Multicast, firewalls, QOS Good understanding and solving skills with wireless technologies 802.11x, WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS Good understanding of RF transmission and antenna behavior Technical expertise in fixing and resolving sophisticated Layer 2/3 and/or wireless issues in multi-vendor environments Experience providing support to advise customers, resellers, and field personnel in resolving company product related issues Experience working in a support lab environment for problem replication Experience documenting the sequence of events related to resolving customer technical issues Proficient with analyzing data traces from protocol analyzers such as Wireshark Hands on experience on protocol analyzers tools such as Wireshark, Ethereal, Ruckus Wireless Products, Ethernet switching, Routing and Data Centers, Wi-Fi solutions, Multi-tenant solutions, Hotspot services, IOT solutions. Bachelor or diploma in a computer related field or equivalent work experience Experience considered favorably: Experience with Wireless survey tools like Ekahau Solid Understanding of Salesforce and JIRA. Multiple language skills Experience working with Linux Experience working in (or with) a vendor Relevant industry accreditations/certifications: CWNA, CCNA, CCNP, JNCIA, JNCIS Communication/work style: Excellent communication/interpersonal skills to clearly and simply articulate ideas, frame problems and offer solutions Strong interpersonal skills with a focus on customer satisfaction A belief in ownership Ability to drive for results and meet tight deadlines while maintaining a high level of accuracy and attention to details Must maintain a professional attitude, demeanor and be highly motivated and self-directed Encourages and accepts feedback Work Schedule: Monday through Friday or ‘staggered work week’, i.e. Sunday through Thursday or Tuesday through Saturday and weekend or overnight hours as required.

Requirement Details: Experience: 3-9 Years Notice period : Immediate - 30 Days Location: Bangalore / Chennai / Hyderabad Mandatory Skills: Wi-Fi Standards (802.11)-Like a/b/g/n- 2GHz/5GHz Wi-Fi Standards differences- basic and supported rates WLAN protocols- DHCP, IPv4/IPv6, TCP vs UDP Security types 4 way hand-shake Good to have skills: WPA3-optional Should have basic knowledge on Wireshark, iperf, tcpdump, etc How a device connects to a router and get IP (Beacon-Probe-Assoc-4waykey-Auth-DHCP) Candidate is expected to have basic debugging skills around WiFi issues around connectivity and stability of signals etc. Further candidate shall be familiar with Wireshark and associated filters for log collection and debugging.

Title: Managed Wi-Fi Support Engineer Location: Mumbai Position Overview: A Managed Wi-Fi Support Engineer plays a crucial role in overseeing and maintaining the performance and reliability of managed Wi-Fi networks, often for a variety of clients in a business or enterprise environment. Here’s a detailed job description for this role: Responsibilities: Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform root cause analysis on connectivity or performance issues. Client Support: Provide direct support to clients for all Wi-Fi related issues, including configuration, authentication, network access, and consistent performance. Respond to customer inquiries in a timely and professional manner. System Maintenance: Perform regular updates and maintenance on network hardware (like routers, switches, and access points) and software to ensure security and efficiency. This includes applying patches and upgrading systems as necessary. Installation and Configuration: Assist with the installation and configuration of Wi-Fi hardware and management software. Set up user accounts, permissions, and access controls according to security policies. Performance Optimization: Analyze network traffic, usage patterns, and client feedback to optimize the performance and scalability of Wi-Fi networks. Make recommendations for enhancements and upgrades to improve overall service quality. Documentation: Maintain comprehensive documentation regarding network configurations, processes, and service records. This documentation should be regularly updated and available for audits and compliance checks. Training and Guidance: Provide training and guidance to users on how to utilize network resources effectively. Create user manuals and FAQ resources for client reference. Security Compliance: Ensure all managed Wi-Fi networks comply with relevant laws and regulations regarding data security and privacy. Implement and manage network security tools and protocols, such as firewalls, VPNs, and encryption technologies. Skills and Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or related field. Knowledge of network diagnostic, monitoring, and management tools. Strong problem-solving skills and ability to work under pressure. Excellent communication and customer service skills. Knowledge in network management and support, specifically with Wi-Fi technologies. Strong understanding of networking protocols (e.g., TCP/IP, DHCP) and a working understanding of Wi-Fi standards (IEEE 802.11). Certifications (desirable but not essential): Certified Wireless Network Administrator (CWNA) Cisco Certified Network Associate – Wireless (CCNA Wireless) CompTIA Network+ This role demands a mix of technical expertise, proactive maintenance, and excellent interpersonal skills to ensure that Wi-Fi services are seamless, secure, and efficient for all users.

Key Responsibilities: - Conduct manual and automated testing of Wi-Fi devices in various environments. - Perform signal strength, throughput, latency, and coverage tests. - Validate firmware updates and new feature rollouts. - Identify and document bugs, performance issues, and inconsistencies. - Collaborate with development and support teams to troubleshoot and resolve issues. - Maintain test logs, reports, and documentation for internal and external stakeholders. - Simulate real-world usage scenarios to evaluate product reliability. Required Skills & Qualifications: (one line added for Wifi 7 testing if needed we can keep it) - Strong knowledge in Wi-Fi standards (802.11a/b/g/n/ac/ax). - Strong knowledge in Wifi feature Testing - Experience in Performance testing , Stability Testing, IoT Testing in Wifi - Familiarity with networking tools like iPerf, Wireshark, and NetSpot. - Ability to set up and configure routers, extenders, and access points. - Understanding of Issues, analytical and problem-solving skills. - Design and execute test plans for functional, performance, and stress testing. - Identify, document, and track bugs or performance issues. - Basic understanding of Wifi 7 features, MLO , MIMO , Beam Forming. - Ability to analysis the protocols like 802.11 wireshark packets Preferred: - Experience in WiFi QA testing roles. - Basic Knowledge of scripting (Python, Shell) to understand the error occurs in script or while running the script. - Certifications like CWNA or similar.

How You'll Help Us Connect the World: RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve.Leveraging network assurance and enterprise-wide automation driven by AI and machine learning (ML), we empower our customers to deliver exceptional experiences for every employee, guest, customer, student, and resident who counts on those networks to connect with their digital lives. We are seeking a Staff/Sr. Staff Engineer to join our dynamic Wi-Fi development team in Bangalore, India. In this role, you will drive the design, and development of cutting-edge, carrier-grade wireless access points, enabling enterprises and carriers to stay ahead of the rapidly growing demand for high-bandwidth applications. Roles and responsibilities: Design and develop Wi-Fi features that align with evolving standards, focusing on high performance, low latency, and guaranteed service delivery Collaborate with chip vendors to drive innovation, enhance SDKs, and support multi-platform, multi-standard solutions Lead & contribute to design discussions and code reviews in adopting the best solutions Act as a technical mentor, guiding other team members and focusing on customer-driven outcomes Partner with technical product owners & other team members to meet customer requirements Required Qualifications Bachelor's or Master's Degree in Networking or Wireless and 6-10 Years of relevant experience In-depth knowledge of Wi-Fi access point (AP) software development and Wi-Fi standards Experience in designing complex features in Wi-Fi AP products Expertise in embedded systems, kernel, and device drivers programming Proven experience with SDK integration across multiple platforms Ability to thrive in a fast-paced, innovative environment, pushing the boundaries of technology

Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Technical Support Engineer L3 Engineer Job Location : Chennai Shift : Night shift The client is a leading manufacturer of quality networking products. We are currently expanding our Technical Support team and looking for a Technical Support Engineer to support customers of our commercial products . General Summary: The candidate must be technical oriented person with comprehensive experience in network design, implementation and troubleshooting with networking equipment, including routers, security appliances, switches, and network storage and wireless products. The person will be providing 3rd tier escalation support to our call centers as well as working hands-on with various products to reproduce, test and validate product functionality. Principal Duties and Responsibilities: 1) Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. 2) Replicate customer reported issues to provide validation of defects to engineering. 3) Participate in product testing to assist in the new product release process. 4) Review/validate internal documents and knowledge articles for internal and public dissemination. 5) Analyze customer calls to identify product problems in the field and recommend call avoidance strategies. 6) Develop and conduct technical training to support staff and/or partners. 7) Up to 10% travelling time to provide field support. Requirements: BS degree in a technical discipline or equivalent experience and a minimum of 5 years of experience in supporting network environments. In lieu of experience, Person must be familiar with Netgear Products at high level. 2) CCNA certified or equivalent experience in networking. 3) Must demonstrate understanding of network topologies, as well as network implementation and design. 4) Must have in-depth knowledge of networking technologies including wireless, firewalls, VPN, switches, and network storage technology. 5) Must have in-depth knowledge of network and routing protocols. 6) Must have experience with MS-Window/Linux networking applications. 7) Candidate must have excellent communication and presentation skills, both oral and written. 8) Must have excellent analytical, organizational, prioritization, and time management skills.

We are seeking a Sr Software Engineer to join our dynamic team in Bangalore, India. In this role, you will contribute to the design and development of cutting-edge, carrier-grade wireless access points, enabling enterprises and carriers to stay ahead of the rapidly growing demand for high-bandwidth applications. Roles and responsibilities: Design and develop Wi-Fi features that align with evolving standards, focusing on high performance and low latency Collaborate across teams to manage project deliverables, dependencies and milestones Take part in technical reviews and design discussions for adopting the best solutions Interact with system engineers and product managers if required to meet customer requirements Excellent programmer and able to debug complex issues arising in an AP. Required Qualifications Bachelor's or Master's Degree in Networking or Wireless with 4 to 8+ years of relevant experience In-depth knowledge of Wi-Fi access point (AP) architecture and Wi-Fi standards Experience in designing and implementing feature specifications into Wi-Fi AP products Expertise in embedded systems, kernel, and device drivers Proven experience with SDK integration across multiple platforms Ability to thrive in a fast-paced, innovative environment, pushing the boundaries of technology Most of all be a strong team player and be focused on continuous innovation and improvement

Role & responsibilities Design, develop, and optimize embedded firmware for WiFi Access Points and related devices Integrate and customize open-source wireless solutions, including TIP OpenWiFi components Implement, test, and validate WiFi features (802.11 protocols, security, roaming, etc.) Work closely with hardware, QA, and network teams to deliver high-performance, stable firmware Analyze logs, debug issues, and provide fixes for field-reported problems Contribute to continuous performance tuning and system stability enhancements Required Skills & Experience: 3+ years of experience in embedded firmware development for WiFi or networking devices. Strong knowledge of WiFi protocols: 802.11a/b/g/n/ac/ax, WPA2/3, DFS, Mesh, etc. Proficient in C/C++ for embedded systems. Hands-on experience with Linux-based platforms (OpenWRT, Yocto, or similar). Familiarity with network debugging tools (Wireshark, tcpdump). Experience in performance tuning, memory management, and low-level driver development.

Role & responsibilities Wi-Fi Standards (802.11)-Like a/b/g/n- 2GHz/5GHz Wi-Fi Standards differences- basic and supported rates WLAN protocols- DHCP, IPv4/IPv6, TCP vs UDP Security types 4 way hand-shake Good to have skills: WPA3-optional Should have basic knowledge on Wireshark, iperf, tcpdump, etc Mandatory Skills: C/C++ Programming / WLAN Development / 802.11 Protocol

How You'll Help Us Connect the World: RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve.Leveraging network assurance and enterprise-wide automation driven by AI and machine learning (ML), we empower our customers to deliver exceptional experiences for every employee, guest, customer, student, and resident who counts on those networks to connect with their digital lives. We are seeking a Staff/Sr. Staff Engineer to join our dynamic Wi-Fi development team in Bangalore, India. In this role, you will drive the design, and development of cutting-edge, carrier-grade wireless access points, enabling enterprises and carriers to stay ahead of the rapidly growing demand for high-bandwidth applications. Roles and responsibilities: Design and develop Wi-Fi features that align with evolving standards, focusing on high performance, low latency, and guaranteed service delivery Collaborate with chip vendors to drive innovation, enhance SDKs, and support multi-platform, multi-standard solutions Lead & contribute to design discussions and code reviews in adopting the best solutions Act as a technical mentor, guiding other team members and focusing on customer-driven outcomes Partner with technical product owners & other team members to meet customer requirements Required Qualifications Bachelor's or Master's Degree in Networking or Wireless and 6-10 Years of relevant experience In-depth knowledge of Wi-Fi access point (AP) software development and Wi-Fi standards Experience in designing complex features in Wi-Fi AP products Expertise in embedded systems, kernel, and device drivers programming Proven experience with SDK integration across multiple platforms Ability to thrive in a fast-paced, innovative environment, pushing the boundaries of technology