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8.0 - 13.0 years
11 - 21 Lacs
Bengaluru
Work from Office
Job Title: Change Management (Large-Scale Implementations) Location: Global (Preferred: India/US) Department: Delivery & Transformation Experience Level: 8-15+ Years Role Summary: We are seeking a seasoned Change Management to lead client-side change interventions during large-scale platform implementations. This role will ensure successful user adoption, effective stakeholder engagement, and comprehensive business alignment throughout significant organizational transformations. Key Responsibilities Design, develop, and execute comprehensive change management frameworks customized to client-specific contexts, considering organizational culture, business objectives, and implementation timelines. Perform detailed change impact assessments, systematically identifying potential risks, dependencies, and barriers, and developing proactive mitigation plans. Lead extensive stakeholder analysis and mapping exercises, ensuring comprehensive identification and prioritization of stakeholders, understanding their influence, concerns, and engagement requirements. Create and deliver strategic communication plans that clearly articulate project objectives, anticipated outcomes, benefits realization, and key transition phases, ensuring consistent, transparent, and timely messaging across all organizational levels. Develop and conduct targeted training programs, tailored workshops, and capability-building initiatives designed to equip stakeholders and users with necessary skills, competencies, and readiness for the change. Execute readiness assessments and surveys, gathering feedback, analyzing responses, and adjusting change strategies to optimize adoption and minimize resistance. Provide hands-on guidance and strategic advice to client leadership teams on navigating behavioral changes and process shifts required to successfully embed new technologies and workflows. Collaborate closely with internal transformation and delivery teams, ensuring alignment and integration of change management practices within broader implementation plans. Regularly measure, monitor, and report on change adoption metrics, stakeholder engagement levels, and overall effectiveness of change initiatives, driving continuous improvement. Offer executive-level insights and advisory services, acting as a trusted change partner throughout the project lifecycle, influencing executive decision-making, and ensuring long-term sustainability of change initiatives. Build and mentor a high-performing change management team, fostering an environment of continuous learning, collaboration, and excellence. Requirements: Bachelor s degree in Business, Management, Organizational Psychology, or a related field; advanced degree preferred. 8-15+ years of extensive experience in organizational change management, particularly in managing large-scale enterprise implementation programs. Proven expertise with change management methodologies such as ADKAR, Prosci, Kotter s 8-Step Process, or equivalent frameworks. Exceptional facilitation, leadership, consulting, and stakeholder engagement skills, demonstrating the ability to influence across various organizational levels. Strong experience in conducting training programs, workshops, and leading readiness assessments. Prior experience in HR transformation initiatives, technology-led change programs, or SaaS platform implementations is highly advantageous. Demonstrated capability in handling complex, cross-functional projects with significant organizational impact. Ability to effectively navigate global and culturally diverse environments, maintaining flexibility to travel internationally as needed.
Posted 5 days ago
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