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3.0 - 4.0 years

4 - 4 Lacs

Pune

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1.Lead the process quality team. 2.Manage all quality-related issues with the manufacturing team (e.g., internal, supplier, customer). 3.Identify root causes and implement permanent corrective actions for product quality issues. Required Candidate profile 4.Communicate efficiently across the shop floor and with both internal and customer management. 5.Handle PPAP, SPC, and other quality documentation. 5.Provide training and development to team members.

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2.0 - 5.0 years

1 - 2 Lacs

Meerut

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Job Role: Execute and monitor QMS (ISO 9001) IATF 16949 processes. Perform Incoming, In-process & Final inspection as per quality plans. Maintain inspection records, control plans & process documents. Support internal audits, customer audits & supplier evaluations. Handle non-conformances, root cause analysis & corrective actions. Support continuous improvement and 5S implementation. Key Skills: Knowledge of QMS (ISO 9001), 7 QC Tools, CAPA, 5Why. Experience with measuring instruments (Vernier, Multimeter, LCR Meter, etc). Good analytical & problem-solving skills. Knowledge of electronics manufacturing

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1.0 - 4.0 years

6 - 10 Lacs

Bengaluru

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Roles and Responsibilities Conduct FMEA (Failure Mode Effects Analysis) and 7QC tools to identify potential failures in processes. Perform Preventive Actions to mitigate identified risks and improve process quality. Handle customer complaints effectively by conducting investigations, identifying root causes, and implementing corrective actions. Ensure compliance with QMS (Quality Management System) standards through regular audits and documentation. Collaborate with cross-functional teams to drive continuous improvement initiatives.

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8.0 - 12.0 years

6 - 15 Lacs

Kolkata

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ROLE: Quality Manager DESIGNATION: Manager II Quality LOCATION: Kolkata YEARS OF EXPERIENCE: 8+Years Educational Qualification: Bachelors degree Company is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Role and Key Responsibilities: Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites/geos, including work assignment and attendance monitoring, providing input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Maintain accurate metrics of direct reports individual performance as well as overall team level performance Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans Develop strong working relationships with key Business stakeholders, internal and external Oversee audits of key support processes within each account and recommend changes Key skills and knowledge: Green Belt Six Sigma Demonstrated ability to comprehend, analyze, and interpret. Solid understanding of the organization's business operations and industry. Demonstrated ability to foster customer service disposition and sense of professionalism for self and team. Excellent attention to detail. Demonstrated ability to take initiative and ownership with focus on continuous improvement. Demonstrated ability to mentor, coach and provide direction to team members. Demonstrated ability to lead team members - organizing and prioritizing projects in a fast-paced and deadline-oriented business environment. Advanced Microsoft Office skills. Demonstrated business acumen.

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1.0 - 6.0 years

1 - 3 Lacs

Noida

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Key Responsibilities: Listen to and assess customer service calls for quality and adherence to scripts and protocols Provide constructive feedback and quality scores to agents Identify trends and recommend process improvements Collaborate with team leads and trainers to drive performance improvement Maintain accurate evaluation records and reports Requirements: Proven experience in quality assurance or customer service Strong analytical, communication, and coaching skills Attention to detail and ability to work independently Familiarity with call center software and QA tools is a plus INTERESTED CANDIDATE CAN CALL ME ON 8977540946(VISHAL KUMAR)

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2.0 - 6.0 years

4 - 5 Lacs

Neemrana

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* Implement IATF auditing QMS * CAPA processes Supplier monitoring & audit Incoming inspection & team QMS documentation (IATF) Monthly data reporting Customer complaint & CAPA Incoming Activity Awareness Supplier Audit Manpower handling Office cab/shuttle Food allowance Health insurance Provident fund Annual bonus

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3.0 - 5.0 years

11 - 15 Lacs

Hyderabad

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Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately. Interested candidates can share the resume at sakshi.mahajan@marketstar.com or Contact : Sakshi - 7889964667 Role: Quality Manager Sales Operations Experience: 5+ Years in Quality Team Management Location: Hyderabad Shift: (US Shift Timings) Job Summary: We are looking for a passionate Quality Manager Sales Operations in Hyderabad with 5+ years of experience in quality team management. The role involves leading QA teams, driving process improvements, ensuring SLA adherence, and managing client relationships. Strong analytical, people management, and communication skills are essential. Flexible to work in global shifts. Job Responsibilities: Manage a team of QA's Willing to work in 24*7 shifts Responsible for Customer Relationship Management Monitoring the overall functioning of processes, identifying improvement areas, and implementing adequate measures to minimize error opportunities. Adhering and meeting the SLA's and the contractual obligation for the processes operating Perform assigned functions according to standardized policies and procedures. Interaction with clients and internal stakeholders Responsible for conducting process level analysis - root cause analysis, trend analysis, training need analysis for the process, etc., and designing a plan of action to minimize the errors/ defects (Problem-Solving Skills) Initiating activities/ projects on the operations floor to improve productivity with quality. Designing new templates, dashboards, and matrices to measure team performance. Management of Process Audits and Business Performance reviews Excellent communication & interpersonal skills with proven abilities in customer relationship management and people management. Should have experience in handling Client calibrations/ Reviews Qualifications Required: Should monitor QAs, their performance, and deliverables. Transaction Quality Identify the gaps in current processes & systems to improve the overall quality of the Process. Should be well-versed with Excel/Google Sheets Ability to conduct end-to-end process mapping and manage process improvement/ process re-engineering Participate in the design of quality parameters & standards (SOP) , QA Reports for the client. Should know about 7QC tools of quality Strong People Management skills - should be adept at handling performance challenges Passionate about getting the best out of people and goal-oriented

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3.0 - 5.0 years

2 - 3 Lacs

Coimbatore

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Need to handle all quality related testing ,iso documentation ,kaizen,QC tools,need to check porosity,spectro,Xray

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1.0 - 5.0 years

5 - 7 Lacs

Noida, Gurugram

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Role & Responsibilities Audit transactions by Customer Service Representatives, Technical Support, and/or Sales based on internal quality assurance and/or external customers to provide an excellent experience Reporting - Creates & updates Customer Experience reports (e.g., Daily Internal Errors, Scorecard Upload, MIS, etc.) for the account by retrieving and updating the respective files and data. Maintains the files updated for accurate analysis and process improvement / innovation. Targeted analysis - Reviews, analyzes, and interprets data that affects Customer Experience metrics. Highlights areas for improving immediate necessities, and overall strengths impacting customer experience. Creates effective recommendations to drive account performance. Flagging behaviors - Investigates customer complaints and/or non-compliance to Customer Experience standards. Recommends corrective actions in accordance with applicable company policies. Issues Incident Reports to the Team Leaders for red flag CSR behaviors and compliance requirements observed during transaction monitoring. Performs further deep dive of other relevant data when necessary. Conducts calibration session with Operation Team Preferred Candidate Profile Qualification : Graduate, Post Graduates can apply (undergraduates are not eligible) Minimum 2 Years of experience as Customer Experience Analyst (CEA) Excellent communication in English. Should be willing to work in shifting schedules Excellent written and oral communication Excellent problem-solving and analytics skills Seek appropriate guidance and advice to deliver quality outcomes. Works under limited supervision. Excel & G-Sheet knowledge (Desirable) Excellent verbal and written communication Must have ability to work under pressure Perks and Benefits Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms range Medical Insurance Life Insurance

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1.0 - 6.0 years

3 - 6 Lacs

Kolkata, Pune, Bengaluru

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Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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1.0 - 3.0 years

4 - 6 Lacs

Bengaluru

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Location: Bangalore CTC: 6 LPA We are hiring Quality Analysts with a background in International BPO Voice Process . Eligibility: Minimum 1 year of experience as a QA in BPO (Voice) Strong analytical skills and knowledge of quality metrics Graduates preferred , undergraduates eligible with relevant experience Key Responsibilities: Monitor calls and evaluate agent performance Provide actionable feedback and drive quality improvements Maintain QA reports and support process audits

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2.0 - 7.0 years

2 - 5 Lacs

Nashik

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Handling Quality Inspection, inward Quality, incoming / sampling inspection, SMT process,knowledge about CAPA, 8D reports, 7QC tool, supplier quality, SAP knowledge, , component knowledge, sampling plan, report analysis, supplier rating/evaluation Required Candidate profile Knowledge of electronic components,electrical network, Wave soldering process, ISO/Supplier audit handling, component packing, technical documents, internal calibration, sampling insection process

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7.0 - 12.0 years

7 - 9 Lacs

Oragadam

Work from Office

1. Knowledge about the product process 2. Problem analytic approach 3. Knowledge about 7 QC tool 4. Know all the process documents PPAP, SOP, SPC, 5. Good communication in English 6. Qualification B. Tech Mechanical 7. Dealing with Hyundai as customer. 8. Process audit as per control plan. 9. Approach to improvement in process with productivity improvement . 10. Knowledge about the of product function and testing equipment. 11. Knowledge of Shop floor improvement tool I.e 5S, 3M,8D, kai-zen Quality circle. Responsibility:- 1. He will be the responsible for complete Hyundai product process from incoming to out going.

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5.0 - 10.0 years

5 - 8 Lacs

Mahabubnagar

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We are looking for quality control engineer for our battery division with following key skills Key skills: 7 QC tools, Quality control, Inspection, Drawing study, Routing, Process control, Rejection control, Quality circles, Process engineering, Kaizen, MSA Pls visit our website to understand our products https://hblbatteries.com/silver-oxide-aircraft-battery.html

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3.0 - 8.0 years

9 - 13 Lacs

New Delhi, Gurugram

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Title - Quality Assurance Manager WFO - Monday to Saturday Job Summary: The Quality Assurance Manager is responsible for overseeing and managing the quality assurance operations within the organization to ensure that products and services meet consistent standards of quality and compliance. This role involves developing, implementing, and maintaining quality management systems, leading quality audits, managing QA teams, and driving continuous improvement initiatives. Key Responsibilities: Develop, implement, and maintain effective quality assurance policies, procedures, and standards aligned with industry regulations and company objectives. Lead, mentor, and manage the QA team to ensure high performance and adherence to quality standards. Plan and conduct regular quality audits and inspections across production, processes, and systems. Collaborate with cross-functional teams such as production, engineering, and supply chain to resolve quality issues. Analyze quality data and performance metrics to identify trends, root causes, and opportunities for improvement. Oversee the handling of non-conformances, customer complaints, and corrective/preventive actions (CAPA). Ensure compliance with regulatory requirements and industry standards (e.g., ISO, GMP, FDA, Six Sigma). Manage quality documentation, including quality manuals, procedures, work instructions, and records. Drive continuous improvement initiatives to enhance product quality, reduce defects, and increase customer satisfaction. Coordinate with external auditors and certification bodies for quality certifications and compliance. Provide regular reports and updates on quality performance to senior management. Qualifications: Bachelors degree in Engineering, Quality Management, or related field. Master’s degree preferred. Proven experience (typically 5+ years) in quality assurance or quality control management roles. Strong knowledge of quality standards and methodologies (ISO 9001, Six Sigma, Lean, GMP, etc.). Experience with quality management systems (QMS) and auditing processes. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency with quality tools and software. Attention to detail and a commitment to excellence.

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7.0 - 10.0 years

5 - 15 Lacs

Tiruchirapalli

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Role & responsibilities Plan for skill enhancement in problem solving with quality improvement tools Formation of Quality circles and quality improvement teams Participation in external competition organized by customers, outside forums / agencies Drive kaizens across the plant and develop new standards of all levels Training of all employees on 5S methodology Conducting regular audits and reviews for timely elimination of nonconformance Preparation of Unit Monthly reports (MIS) Coordinating regular reviews of improvement projects Assist the Principal trainer on conducting PSP Blue training & facilitation sessions Co ordination and facilitation for annual planning cycle Preferred candidate profile The candidate must know SIX Sigma, Autonomous Maintenance, Problem Solving tools, and 07 QC Tools.

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2.0 - 4.0 years

2 - 2 Lacs

Sriperumbudur

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Role & responsibilities Knowledge of CNC Machines & Operations In-process and Final Inspection Understanding of Engineering Drawings (2D & 3D) Usage of Measuring Instruments (Vernier, Micrometer, Height Gauge, Dial Gauge, Bore Gauge, etc.) Visual Inspection Skills Basic Knowledge of GD&T (Geometrical Dimensioning and Tolerancing) First Piece & Final Piece Inspection Rejection Analysis & Documentation Knowledge of ISO Standards & Quality Procedures Familiarity with SPC (Statistical Process Control) and 5S Concepts Root Cause Analysis & Corrective Actions (Why-Why Analysis, 8D, etc.) Strong Attention to Detail Basic Computer Skills for Reporting (Excel, Word) Team Collaboration & Communication Skills Basic Understanding of CNC Program Adjustments

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3.0 - 5.0 years

3 - 4 Lacs

Neemrana, Ghilot

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Role/Position Title: Senior Engineer - Quality Department: Quality Department Reports To: Sr.Manager (Quality) Job Summary: The Senior Engineer - Quality is responsible for ensuring quality in processes, analyzing rejections, reading drawings, conducting in-process inspections, identifying defects, implementing corrective actions, utilizing quality control tools, problem-solving, and coordinating with internal departments. Responsibilities and Duties: Ability to read drawings and conduct in-process inspection. Ability to identify recurring defects and coordinate corrective actions. Knowledge of 7QC Tools. Problem-solving attitude. Coordination with internal departments. Qualifications: Minimum Qualification: 3 Year Regular Diploma Experience Range Requirement: 5 years

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2.0 - 5.0 years

4 - 4 Lacs

Nashik

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Role & responsibilities To carry out process & product audit as per plan To prepare follow up audit plan for closing non conformities To analyze in process rejection & to prepare daily morning meeting board. To track action discussed till closer & to monitor action effectiveness. Check & To Approve First piece at each stage Monitoring effectiveness of Process Audit Corrective &Preventive actions. Customer Complaints Analysis & Monitor action effectiveness To ensure immediate response on customer complaints, To verify Daily in process records To audit pokayoke & maintain the record. Escalation in case of non functioning / bypassing of pokayoke Updation of CP, PFMEA, PFD, Inspection standard in case of any change (s) with prior approval. Preparation of TS 16949 documents and records. To adhere with customer specific requirements To conduct DOC audit on weekly basis. Handling of PDI inspection for allotment of manpower & daily Quality issue. Help quality head for caring out system audit from concern stake holder. Root cause analysis for quality defect on daily basis & taking with concern department for closer. Conduct the MSES audit as per checklist and guideline from quality need. KPI: 1) To reduce customer rej. ppm. 2) To reduce in process rej. ppm. 3) To reduce cost of poor quality. 4) To carry out master plan of QM pillar activities. 5) Weekly four kaizen. Knowledge (Technical / Functional) 1) 7 Qc.tools 2) SPC 3) MSES requirement. Skills 1) Awareness of IATF. 2) Presentation.

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4.0 - 5.0 years

4 - 5 Lacs

Pune, Chinchwad

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Responsibilities: Ensure quality standards are maintained throughout the die casting process. Conduct root cause analysis and implement corrective and preventive actions (CAPA). Manage and resolve quality-related issues in coordination with production. Maintain documentation as per quality management systems (QMS). Work closely with cross-functional teams to support continuous improvement. Desired profile of the candidate : Minimum 4-5 years in Pressure Die Casting operations. Hands-on experience in pressure die casting quality control. Familiarity with tools such as 7QC tools, SPC, MSA and FMEA. Strong analytical and problem-solving skills.

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5.0 - 10.0 years

0 Lacs

Noida, Pune

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for any queries call-9354498578 mail resume on-AP00841743@TechMahindra.com Roles and Responsibilities: Handle a team of QAs or QTLs. Ability to map processes, defines process, and execute them. Ability to view the issues end-to-end and develop action plans with tangible deliverables. Has ability to manage knowledge, replicate best practices from other locations/processes to improve process performance Out of the box thinker to develop tools and processes for best utilization of resources. Strong conflict management skills. Exceptional Client management (internal/external stakeholder) skills. Ability to plan & conduct transactional quality audits, Process Improvements, calibrations. Excellent skills on MS Office /Quality Tools / Data Analysis / Analytical Skills / Reporting / Google Suite, Google Forms, Google Sheet, Google Doc etc The candidate should have excellent problem-solving capabilities and lateral thinking skills. Ensure client quality targets are met & exceeded. Ensure to be aligned and calibrated with client requirements and expectations. Ability to handle pressure and a natural go getter. Head, coach and mentor the quality team. Eye for detail and aggressive in plan execution/implementation. Drive process improvement and other quality tools for process performance measurement and standardization. Front end Quality with the end customer and participate in weekly/Monthly/Quarterly reviews. Six Sigma, Green Belt / Yellow Belt certified with at least 1-2 project lead individually is desirable. Key Deliverables (KRA/Measure): Knowledge: Understanding of the process, evaluation & feedback, reporting and analysis. Reduction of rework and Cost of poor Quality (COPQ). Should be able to handle & achieve the departmental requirements. Have knowledge of different policies and procedures. Maintaining secrecy of data. Excellent English Communication Skills (both spoken and written) Ability to work within challenging environment with tight delivery timelines. Keen to learn and adapt to emerging requirements Applicants Specifications & Qualification: 5+ years of experience, last 2 year should be in Team Handling Role Should be preferably Six Sigma GB Certified Should have worked as Customer Service Associate, QA, QTL/QAM in Customer Service or Back office or Chat Should be Graduate BFSI experience preferred (Invoicing, Debt Collection, General Banking / payment queries, Disputes & Fraud) Knowledge / experience of G-suite, Jira, Slack and Chat platform like Fresh Desk & Fresh Chat

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6.0 - 8.0 years

5 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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Candidates who want to apply for the role can share their CV's to Email: saumyasirothiya@aesl.in Share your Cv's through whatsapp: 9625972018 Job Title: Quality Analyst Desired Work Experience: - 6-7 Years as a Quality Analyst Educational Qualification: Graduate and Above. Woking Days: 6 Days; Rotational Day Shifts and Rotational Off Work Location: Mayapuri, Delhi Role & responsibilities Implement and ensure Call Quality Audit. Implement relevant measures to achieve desired level of Customer Satisfaction. Monitor Call Quality & Analyze training gaps required for Customer Satisfaction. To ensure that our call center agents are interacting with customers in accordance with company's set guidelines and are serving in best interest of business. Monitor calls to measure performance and facilitate business strategic objectives to improve overall Business performance. Work on a continuous process of evaluating and identifying key behavior that drives sale and improve customer experiences.

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3.0 - 5.0 years

2 - 3 Lacs

Bawal, Manesar

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Customer quality Attend Customer Complaints And Resolve The Issue. In process Quality,Inspection Prepare Documentation Deal with customer complaints till the corrective action is taken , 7 QC Tools and 5 Core Tools. Required Candidate profile Manage all quality-related issues within the manufacturing team Quality Inspection,In Process Quality Customer Complaint 5 S Implementation To Attend Daily Monitoring Meeting with team

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6.0 - 10.0 years

6 - 12 Lacs

Nagpur

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Job Objective: To assure the Incoming Quality teams, and management that the Plant Quality Management System is in place and is capable of meeting Avaada Plants Quality Requirements Consistently. Role & responsibilities: Job Responsibility: 1. Perform the QA Operations as per the following Avaada Quality Policy, QA Policies and Procedures: Overall Responsibility of Daily IQC & SQA activity. Inspection of In-coming Quality Control (IQC) as per the Standards. Maintain plant equipment calibration as per requirement. Handling a team in IQC department and supervising their work. Special observation of new sample material & new vendor material for build-up purpose New vendor development. Vendor Evaluation Respond to supplier for complaints related to raw material& identify areas of improvement. Ensuring that all the processes have met with the IEC Standard. ISO Documentations documentation & implementation. Developing and providing Daily & Monthly data (MIS) and Quality improvements. Implementation of 7QC tools, CAPA (Corrective & Preventive Action), Kaizen Tools,5s etc. Weekly & Monthly technical training to all operators & technicians. 2. Operational Process: - a. Equipment Resourcing: Identify, Plan, and Deploy quality equipment as per requirements in all shifts. b. Days Planning: Participate shift meeting, Review UD status. c. Plant QA Management System: Review all the check sheet & Criteria updated. 3.QA daily Performance Review, Improvement, and Weekly Reporting a. Daily review and circulate MIS report. b. Review and circulate quarterly & monthly MIS. c. Conduct training and assessment as per plan. Preferred candidate profile: Qualification & Certification Required: Bachelors degree or Diploma in engineering. Experience 6-10 years. Knowledge, Skills and Technology Platform: Knowledge of Quality tools & their use of interpretation. knowledge of raw material used & their measuring methods. knowledge of solar module manufacturing processes. knowledge of measuring instruments & testing equipment used in Solar module manufacturing. Knowledge of sampling plan & its use. Knowledge of SAP. Knowledge of 7 QC Tool. Knowledge of 8D Report. Reporting to: Manager Quality

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6.0 - 10.0 years

6 - 12 Lacs

Nagpur

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Job Objective: To assure the FQC teams, and management that the Plant Quality Management System is in place and is capable of meeting Avaada Plants Quality Requirements consistently. Role & responsibilities: Job Responsibility: 1. Perform the QA Operations as per the following Avaada Quality Policy, QA Policies and Procedures: Overall Responsibility of Daily FQC, OBA & Container QC. Back end Quality audit and feedback to stake holders. Make the trend chart of line performance. OBA Audit, packing and dispatch audit & FQA clearance. Perform Container QC. Hi Pot & Sun simulator calibration, Back-end process graph trend and trend analysis. Caried out the Customer PDI and Arrange the customer documents and inspection as per Customer requirement. Ensuring that all the processes have met with the IEC Standard. Knowledge of ISO Documentations. Providing training related to process & Standards. Developing and providing Daily & Monthly data (MIS) and Quality improvements. Implementation of 7QC tools, CAPA (Corrective & Preventive Action), Kaizen Tools,5s etc. Weekly & Monthly technical training to all operators & technicians. 2. Operational Process: - a. Equipment Resourcing: Plan and Deploy quality equipment as per requirements in shifts. b. Days Planning: Conduct shift meeting & PDI. c. Plant QA Management System: Review all the check sheet & Criteria updated. 3.QA daily Performance Review, Improvement, and Weekly Reporting a. Daily review and circulate MIS report. b. Review and circulate quarterly & monthly MIS. c. Conduct training and assessment as plan. Preferred candidate profile: Qualification & Certification Required: Bachelors degree or Diploma in engineering. Experience 6-10 years. Knowledge, Skills and Technology Platform: Knowledge of Quality tools & their use of interpretation. knowledge of raw material used & their measuring methods. knowledge of solar module manufacturing processes. knowledge of measuring instruments & testing equipment used in Solar module manufacturing. Knowledge of sampling plan & its use. Knowledge of 7 QC Tool. Knowledge of 8D Report. Knowledge of SAP. Reports to: Quality Manager/HOD

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