294 7Qc Jobs - Page 8

Roles and responsibilities: Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation. Report contacts handling performance and statistics through monitoring and test contact evaluation. Also share daily, weekly, and monthly reports submitted to the Quality Assurance Supervisor. Will be responsibility to meet Quality related service level monthly Randomly monitor calls to ensure Client/TP standards are maintained. Need to manage BAU, Business intelligence audit and other compliance audits as per business requirement Provide regular feedback to team Members regarding the performance of the team and any issue that needs escalation. To work together as a team and achieve the targets set by clients Need to be flexible and motivate the team at regular intervals Key Skill Set: Good analytical skills Ability to do multi-task Ability to work well in and promote a team environment People Management skills Good communication skills are required Critical Competencies: Customer Service Good analytical skills Must be very good with data representation Must be very good with MS Excel Time Management Ability to multi-task International Experience is mandatory

Job description : We Are looking for Quality Analyst to join our dynamic team and embark on a rewarding career journey. A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards. Key responsibilities include: Developing and implementing quality control procedures Need to do handle auditing, QC Tools, TNI etc. Analyzing data to identify trends and areas for improvement Collaborating with cross-functional teams to resolve quality issues Documenting and communicating test results to stakeholders Participating in continuous improvement initiatives Requirements for this role include a strong attention to detail, experience with quality control methodologies, and excellent analytical and problem-solving skills. Interested candidates can share their resume at - 9759191966

Quality Analyst (Work from Office) - Resume to be shared in varsha.batra@igtsolutions.com || As Quality Analyst in our multilingual BPO center you will be the expert transforming Quality goals into daily team play. You will have a key role in helping our teams constantly perform at international quality level standards. Main Goals Lead initiatives and practice for meeting contractual SLAs pertaining quality audit targets Identify risks, deliver feedback and recommendations on audited interactions within the specified timelines Conduct team briefings on performance, Qualitative inputs, Process updates, top errors identified through monitoring, Q&A Lead calibration & transactions check sessions with cross function teams to ensure quality standards are maintained Produce and monitor variance and flux analysis for identifying improvement opportunities Perform regular checks to ensure specific abnormalities are highlighted to the internal team/s Ability to coach at an agent level & review performance on the end metrics FCR, C-SAT, AHT Visual management - Team wise daily and MTD scores on Quality, CSAT, CCR to help in identifying gaps in the Process or Technology, and make recommendations to streamline and improve Partner effectively with training and supervising teams to update training materials and leading focus areas aimed at continuous Quality improvement Mentor and train junior team members Liaison with client(s) for proposing and adopting Quality improvement initiatives Knowledge & Skills Fluent in English/Italian/German Excellent oral, written and interpersonal communication skills Ability to relate and resonate at ease with a multi-cultural, diverse team Strong coaching and giving feedback abilities A genuine desire to help others improve and succeed Min. 1 year experience in a similar role in a BPO / contact center environment Previous experience in airlines/travel industries is a significant advantage Exceptional listening and analytical skills Excellent command of MS Office Graduate in any discipline We Offer Competitive salary package Career growth opportunities within an international growing organization www.igtsolutions.com

Implement QMS standards as per AS9100. Responsible for Preparation of Quality documents. Use and maintain quality instruments and update their calibration. Interact with customer about various quality requirements. Generate RCCA and implement CAPA

Hiring For a Quality Manager - International BPO - Salary Up to 13-13.5lpa 5 Days Working Rotational Shift Quality Analyst - 7lpa Quality TL - 9lpa Salary up to 13-13.5lpa Location - Bangalore/Gurgaon Required Candidate profile Must Have 1 Year Experience as a Quality Analyst / TL / Manager - Banking Domain NO Call & Only WhatsApp Ur CV HR - 7703948433 Email Ur CV - Qualitydemographic@gmail.com

We are seeking a skilled Machine Supervisor to oversee and manage production operations while ensuring quality standards. The ideal candidate will be responsible for supervising a team of 10-12 workers , handling job work, and ensuring the smooth functioning of machines and processes. Key Responsibilities: Supervise machine operators and allocate tasks efficiently to ensure smooth workflow. Monitor machine operations and ensure optimal performance with minimal downtime. Plan and coordinate job work assignments , ensuring timely completion. Ensure adherence to quality standards by conducting in-process and final inspections. Train and guide workers on proper machine handling, safety, and quality requirements. Conduct routine machine maintenance checks and coordinate with the maintenance team for repairs. Implement and enforce 5S and lean manufacturing principles on the shop floor. Maintain daily production reports, quality reports, and work progress updates . Collaborate with quality engineers to address defects, implement corrective actions, and improve processes. Ensure proper material handling and inventory management to avoid production delays. Coordinate with external vendors and job work partners to ensure quality and timely delivery of outsourced work. Maintain compliance with ISO standards, safety regulations, and company policies . Requirements and Skills: 2-4 years of experience as a Machine Supervisor or Production Supervisor . Strong knowledge of machine operations, job work management, and quality control . Experience handling CNC, VMC, lathe, milling, and other mechanical machines . Ability to lead, motivate, and manage a team of 10-12 workers effectively. Good understanding of inspection techniques, measurement tools, and quality assurance processes . Hands-on experience with troubleshooting and resolving machine-related issues . Strong organizational and problem-solving skills. Ability to work in a fast-paced production environment with tight deadlines. Proficiency in MS Office (Excel, Word) for reporting and documentation . Knowledge of ISO standards, safety regulations, and preventive maintenance . Join us and be a key player in ensuring efficient machine operations and high-quality production!

About The Role - Grade Specific Job description Capgemini is hiring for below WLAN Automation Role, interested candidates please apply About The Role : Team currently supporting chip project for Client, which is much more than generic QA. This position require someone who can understand and reverse engineer sample SDK to develop new test cases as well as execute test cases using given API. Requires someone who can understand application code, and be able to execute commands and/or write scripts to execute test plan. There is limited support from client as far as test plans, test case details and excepted results. Please consider someone with coding skills and perhaps someone who worked on automation. 3 Experience in WiFi Test QA. Should have good knowledge of Wi-Fi protocol knowledge (802.11 g/n/ac/ax). Should have at least 2-3 yrs of Python automation programming. Experience in development of Wi-Fi test automation Should have at least 2-3 years of shell scripting experience. Should have good triage and debug skills. Work scope also includes joint debug of the issues with the development team. Good Communication Skills. Should be a Good Team Player. Should be good in PowerPoint/Excel/MS Word for providing data to Management Notice period Immediate to 30days Skills (competencies)

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Call or Whatspp cv Neha 82872 67407 Required Candidate profile WFO-Bangalore only not forKolkata ..Apply those who can relocate in Bangalore

Role & responsibilities Develop and implement production plans and Resource allocation to meet production targets. Ensure that production equipment and machinery are functioning properly and maintained effectively. Effective Materials Planning, Purchase Indent for raw materials and consumables etc. Develop and implement process improvements to enhance productivity, reduce waste, and improve product quality. Implement quality control measures and procedures to minimize defects and improve product quality. Quality Compliance Checklists in accordance with ISO 9001:2015 Clean room Management for Assembly and Testing of Products Inventory Tracking and management for Replenishing of Minimum Stock Support for Incoming / Outgoing materials Inspections and Materials Receipts / Dispatches Preferred candidate profile This is a full-time role for a Production Engineer. Responsible for Shop Floor Overall Operations for Production Deliverables. Looking for 1-2 years of experienced persons. Perks and benefits Industry Standard Benefits.

Role & responsibilities Opening for Quality Analyst and QA Team leader as well Minimum 3 years of overall experience in BPO Industry Minimum 1 year as a Quality Analyst in customer service industry / Domestic BPO Experience into E-commerce account will be added advantage Knowledge of TNA / TNI / BQ management / Quartile management / Call Quality Analysis / Performance improvement 6 days working (1 day rotational off) Graduate from UGC recognized university Candidates should be fluent in English & Hindi communications Candidate should have good Presentation skills Should be good in excel and report preparing Preferred candidate profile : Need Graduate completed candidates. With English and Hindi speaking. Perks and benefits. PF,ESI as per company policy

Role & responsibilities Able to coordinate with service team for data collection against customer query Create and distribute daily customer quality report Able to make a corrective action report Maintain customer complaint records and update information Provide guidance and training to new customer service representatives Develop and maintain customer / Service team relationships Preferred candidate profile Ms office Good Communication skill (English & Hindi must) Problem solving techniques (QC Story, 8D,7QC tools)

Implementing ISO standards. Ensure workflows, processes & products comply with safety regulations. Work with managers &supervisors to implement quality measures. Investigate & troubleshoot product or production issues. Handling Customer complaints Required Candidate profile Knowledge of PPAP, APQP, MSA, SPC Internal Auditor of IATF, QMS/, OH&S Exp. of conducting process & product Audit Exp. of facing customer Audit

Job Description: Duties. Participating in the design of call monitoring formats and quality standards. Perform call monitoring and provide trend reports to site management team. To use a quality monitoring data management system to compile and track performance at an individual level and sharing feedback. Participates in prospect and client listening programs to identify customer needs and expectations. Coordinate and facilitate call calibration sessions for respective teams. Provide feedback to RA's and sharing performance tracker to team leaders and managers. Ability to perform multiple tasks and adjust quickly in short time frames with limited direct supervision Responsibilities: KRA/KPI • Call quality monitoring. • Providing Feedback to DGE. • Generating daily, weekly & monthly Quality Reports. • Upgradation of business processes. • Formulating Assessment Program. • Monitor changing trends. • Drawing feedback and checking quality of maintenance. • Keeping track of latest industry trends. • Creation of evaluation program. • Training and coaching of new joiners. Quality Analyst. Requirements: • Min 01 years relevant experience. (Lead Generation experience preferred) • Excellent Communication Skills. organizational, motivational and time management skills. • Ability to work in flexible hours if necessary (all shifts) • Proficient in MS-Excel. • Excellent Internet Research & Computer skills. • 7 QC tool knowledge preferred

International voice process Call Auditing 7 QC Tools Six Sigma Green Belt

Daily line start-up inspection Activity Basic knowledge of SPC, MSA, QC tool , 8D Basic Knowledge of line inspection and Final Inspection Basic knowledge of ESD requirement ,shop floor Needs , part handling , Basic Knowledge of Instrument Handling Required Candidate profile Knowledge Drawing and inspection based on drawing Daily line start-up inspection Activity (FPA-MPA-LPA)

THE ROLE: IMPACT & CONTRIBUTION The Junior Engineer Quality (Customer) plays a critical role in ensuring customer satisfaction by driving quality improvements, analyzing defects, and ensuring prompt resolution of customer complaints. The role demands strong analytical skills, knowledge of quality tools, and proactive coordination with internal and external stakeholders to maintain high-quality standards and compliance. KEY ACCOUNTABILITIES (Deliverables) Quality Dashboard & Reporting: Ensure timely updates of the Quality Dashboard, Quality Alerts, CAPA reports, and other quality metrics. Root Cause Analysis (RCA) & CAPA: Conduct RCA for quality issues, implement corrective and preventive actions (CAPA), and monitor their effectiveness. Customer Complaint Handling: Maintain records of customer complaints and service reports while ensuring resolution through effective coordination. Process Documentation Compliance: Ensure adherence to all process documents, including WI, PDI, CP, FMEA, Q, and PFD. Training & Support: Conduct virtual training sessions for QREs and provide support in the absence of the reporting manager. KEY CUSTOMERS SERVED Internal: Quality, Production, Customer Support, Engineering Teams External: Customers, Suppliers, and Certification Bodies KEY ACTIVITIES TO BE PERFORMED Customer Coordination: Act as a point of contact for customer-related quality concerns in the absence of the reporting manager. Quality Alerts & Reports: Prepare timely reports and updates on quality issues and trends. Defect Analysis & Problem-Solving: Utilize 7QC tools and 8D methodology for effective problem-solving. Documentation & Compliance: Maintain and ensure compliance with all quality-related process documents. Cross-Functional Collaboration: Work closely with production, engineering, and customer service teams to address quality issues. Training & Development: Conduct knowledge-sharing sessions for QREs and team members KEY COMPETENCIES REQUIRED Functional Competencies: Expertise in 7QC Tools, 8D Reports, CAPA Reports Strong Root Cause Analysis (RCA) & Problem-Solving Skills Electronics Knowledge with an understanding of PCB Assembly & Testing Process Documentation Proficiency (WI, PDI, CP, FMEA, PFD) Customer Complaint Handling & Service Management Behavioral Competencies: Strong Communication Skills (English & Hindi) Proactive & Solution-Oriented Approach Adaptability & Willingness to Learn Collaboration & Teamwork Ability to Work Across Multiple Units (Unit 1 & 2) Skills, Knowledge & Experience: Qualification: BE/BTech in Electronics & Telecommunication (ENTC) or Electronics Engineering Experience: 2+ years in a Quality role, preferably in Electronics Manufacturing Technical Skills: Strong in MS Office (Excel, Word, PowerPoint) Good Grasping Capacity & Readiness to Learn New Processes

Dear Candidate, Greetings from Grupo Antolin India Pvt. Ltd. We are one of the largest players in the car interiors market internationally and number 1 worldwide supplier of headliner substrates. We offer products with high added value to outfit automobile interiors: Overhead Systems, Doors, Cockpits, Lighting, Electronic Systems & Integrated Products. We dominate the complete component cycle from component conception and design, through development and validation to parts industrialization and sequenced delivery. We have Multiple openings with us in " Quality Department" for our plant in CHAKAN PUNE. Manufacturing Quality Engineers - 1.Manufacturing Quality . 2.Customer Complaint & 8D report SCAP 3.Customer claims management. 4.Countermeasure Report. 5.Product & Process Changes. 6.PPAP, PFMEA & SPC. 7.Shift start Q-validation. 8.Production self-control, support and verification. 9.Flash & Product audits. 10.Internal rejection management. 11.5S audits shop floor. QMS Engineers (Preferably Females) - Knowledge of QMS. Knowledge of Process, Product, flash & IATF certification & their documentation. Customer Audit interface. Plant Internal audits plan & adherence. Monitor the effectiveness of the QMS and continuously improve. CSR Requirements evaluation and Update Lab Quality Engineers (Preferably Females) - 1.QA lab yearly validation and testing trials as per the Control plan management according to control plan. 2.Initial sample Approval and Part Inspection for new launches and running changes Parts. 3.Hands on experience of conducting the test and making the test reports and lit bit understanding of NABL Lab activities. Qualifications - Bachelors in Mechanical Engineering. Minimum of 4 to 9 years of experience in Quality function from automobile industry. What can we offer you: You will be part of a highly engaged multinational with international career opportunities. We offer you a learning journey adapted to your professional experience. You will work on international projects for world- renowned companies in Automotive sector. You can find an open Environment to learn new technologies. We can offer you a competitive salary & benefits. If you are interested for the said position, kindly revert back with your updated profile on below email Id - Megha.Aglawe@antolin.com.

Lead QCRT meetings. Proficient in IATF-16949, ISO 14001, ISO 45001). Experience with SPC, Lean tools (Kaizen, Poka-Yoke, 5S), and problem-solving methods. 0 customer complaints, <9 PPM rejection, 100% audit and testing compliance.

Role & responsibilities : • Responsible for Leading the Quality function and day to day In-process Quality verification with consistent result both in terms of Quality and Quantity to meet daily plant output/customer requirements. • Performing in-process quality inspection for accuracy, specification parameters and workmanship. Develop and implement best quality processes in production • Tabulate and document data relating to products, processes, materials, its qualities, and reliabilities. • Train staff, technicians, and professionals on the aspects of quality control activities. • Troubleshoot and resolve problems relating to quality using quality tools ( analysis of COPQ in order to achieve savings.DMAIC, 8D, 4Q, PDCA etc.) Capture and PDCAP-YY7 • Conducting regular Inspections and Audits to assess product quality and compliance with established standards. • Collaborating with production teams to Identify areas for improvement and develop solutions to address quality Issues. • Ensuring that all quality-related processes comply with local and international regulations and standards. • Providing training and support to production teams to improve their quality control skills and knowledge. • Reviewing customer feedback and using this information to identify areas for improvement. • Support during Customer Intections, QA drafting and approvals etc. Implementing Poka-Yoke wherever possible to prevent quality errors and improve safety level. • Support and lead continuous improvement programs, problem solving and process improvement activities. • Adhere to QMS, other company policies and procedures & Quality Documentation Control. • Strong Technical know-how about the Process flow. KAIZEN & ISO-9001 and 14001,45001 Documentation. • Strong Knowledge about the Corrective Action Plan (8D), Continual Process Improvement. • Shows moral courage, openness and honesty in all dealings. Good communication and interpersonal skill. Skills required: 1.English Communication skills, 2.Good local launguage Communication Skills 3.Good Knowledge in Excel & PPT 4.Team management

Ensure compliance with quality standards throughout the production process. Manage & maintain customer documentation, including PPAP (Production Part Approval Proces Must have complete knowledge and expertise with regards to -IATF ,MSA,SPC ,PPAP,APQP Required Candidate profile Liaise with the production and engineering teams to implement quality improvements. Support training and continuous development of team members related to quality standards.

We are actively hiring!!! Designation- Quality Analyst Location- Malad / Thane Shift- Rotational Shift (5 Days working with 2 rotational weekoffs) (including night shifts) Preferred immediate joiner. Roles and Responsibilities - Conduct quality audits, call audits, and root cause analysis to identify areas for improvement. Perform call calibration exercises to ensure consistency among team members' performance. Utilize QC tools such as 7QC, Six Sigma methodologies, and quality tools to drive process improvements. Provide feedback to team members on their performance and suggest training or coaching where necessary. Collaborate with the team to resolve issues related to product knowledge, sales techniques, and customer service. For more information kindly connect with - Simran Rana - 9137514621

Responsible for ensuring the quality parameters for the automation systems/ sub-assemblies/ Robot/ Gantry/ Grippers/ EOAT/ Gauging stations/ Flipping stations/ Safety systems / conveyors / pneumatics etc. Required Candidate profile Lead and guide the teamTo plan and schedule QA activities, assembly documentation Ensure the quality of the installation at site and coordinate for sign-off with customer.

Responsible for ensuring the quality parameters for the automation systems/ sub-assemblies/ Robot/ Gantry/ Grippers/ EOAT/ Gauging stations/ Flipping stations/ Safety systems / conveyors / pneumatics etc. Required Candidate profile Lead and guide the teamTo plan and schedule QA activities, assembly documentation Ensure the quality of the installation at site and coordinate for sign-off with customer.

Responsible for ensuring the quality parameters for the automation systems/ sub-assemblies/ Robot/ Gantry/ Grippers/ EOAT/ Gauging stations/ Flipping stations/ Safety systems / conveyors / pneumatics etc. Required Candidate profile Lead and guide the teamTo plan and schedule QA activities, assembly documentation Ensure the quality of the installation at site and coordinate for sign-off with customer.

Responsible for ensuring the quality parameters for the automation systems/ sub-assemblies/ Robot/ Gantry/ Grippers/ EOAT/ Gauging stations/ Flipping stations/ Safety systems / conveyors / pneumatics etc. Required Candidate profile Lead and guide the teamTo plan and schedule QA activities, assembly documentation Ensure the quality of the installation at site and coordinate for sign-off with customer.