944 7Qc Jobs - Page 8

Job description Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve cus...

Role & responsibilities Job Title: Quality Analyst Voice Process (Insurance Domain) Location: AURUM Proptek Building , MBP , Mahape , Ghansoli , Navi Mumbai Job Type: Full-time Shift: [Day/Night/Rotational specify as needed] Experience Required: 2–4 years (with at least 1 year in a QA role) Domain: Insurance (Life, Health, or General) Reporting To: Quality Manager / Operations Manager Job Summary: We are looking for a detail-oriented and process-driven Quality Analyst (QA) to support our voice-based insurance operations . The QA will be responsible for monitoring and evaluating calls to ensure service delivery meets client expectations, regulatory compliance, and internal quality standards. ...

Opening_ Assistant Manager Quality_ Coimbatore Minimum 1 -year experience as an Assistant Manager - Quality Voice Experience is mandatory. Overall experience of Minimum of 8+ year in BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom and E-Commerce experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream or Global Equivalent degree Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Wee...

Join us as a Quality Automation Specialist In this key role, youll be undertaking and enabling automated testing activities in all delivery models Well look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer value Youll be working closely with feature teams and a variety of stakeholders, giving you great exposure to professional development opportunities We're offering this role at associate level What you'll do Joining us in a highly collaborative role, youll be contributing to the transformation of testing using quality processes, tools, and methodologies, significantly improving control, accuracy and i...

Role & responsibilities Quality Engineer Quality Engineering: Knowledge on GD&T Engineering Drawing Reading Knowledge on Final Inspection Knowledge in instrument handling - Vernier calipers, Micrometers, Height gauge 7 QC, 8D, SPC & Quality Tools Supplier Quality Management Qualification: Diploma in Mechanical or NTTF / Experience 1-2 Year CMM Programmer: Experience 0-2 Year Proficient in CMM programming with PC-DMIS software / Calipro Experienced in operating the Coordinating Measuring Machine, Make-Hexagon Knowledge about GD&T, Drawing interpretation & Inspection VMS Programmer (Video Measuring System): Experience 0-2 Year Proficient in VMS or OMM programming with any software Experienced ...

Role & responsibilities You are Responsible for 1. Leadership and People Management - Active participation in formulating the business goals and objectives along with Manager, Working jointly with operation management and breaking down the key business drivers in measurable terms, Maintaining relationship with different functions to make sure, quality initiatives are driven strongly 2. Quality and Continuous Improvement Driving QMS initiatives along with functional teams to formulize robust processes and systems with proper SOPs, WI, Records, Reports, Forms etc. in a standardised manner. To make sure Customer Complaints are reviewed properly through a structured problem solving approach. Ide...

- Audit calls/interactions/transactions for aligned Teammates - Coach Teammates for performance improvement (campaign specific) - Report performance for an aligned span on a daily/weekly/monthly basis HR connect Ms. Priyanka - 86383 30959 Required Candidate profile Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets

Key Responsibilities: Monitor and Evaluate Calls: Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regu...

Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Micr...

Developing and implementing quality standards. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, & ensure customer quality specification. Awareness of IATF, VSA & Red Bin Analysis.

Role & responsibilities Develop, implement & maintain robust systems for ensuring product and process quality Define & monitor quality standards, tolerances, and specifications aligned with buyer protocols Lead, train, and ,mentor the QA team to build technical competencies and drive performance Ensure discipline, workflow management, and smooth daily functioning of the QA department Handle customer complaints, conduct root cause analysis, and implement preventive measures Maintain strong relationships with production teams, suppliers, and buyers to ensure quality expectations are consistently met. Conduct product performance evaluation, bench-marking, and reliability studies Drive continuou...

We are looking for a skilled Quality Coordinator to join our team in the BPO/Call Centre industry. The ideal candidate will have 5 to 8 years of experience and a strong background in quality assurance, with excellent communication and analytical skills. Roles and Responsibility Develop and implement effective quality control processes to ensure high standards of service delivery. Conduct regular audits and reviews to identify areas for improvement and provide feedback to team members. Collaborate with cross-functional teams to resolve customer complaints and concerns. Analyze data and metrics to measure performance and identify trends and opportunities for improvement. Develop and maintain q...

Role: We are looking for a quality engineer to monitor and improve the quality of our operational processes and outputs. The quality engineer's responsibilities include designing quality standards, inspecting materials, equipment, processes, and products, developing quality control systems, and determining corrective actions. You will also work with managers and supervisors to implement quality measures. Responsibilities: Process Quality: To assist the Implementing quality standards & quality control systems Monitoring and analysing quality performance. Responsible for conducting Process audit, Product audit & Dock audit & timely closing all gaps. Responsible for reduction Inhouse rejection ...

Role & responsibilities New process development and implementation Trial execution and design review Cost improvement ideas and implementation Troubleshooting and permanent countermeasures Process capability improvement with CFT approach Process improvement and standardization Defect/Scrap of tires analysis and countermeasures Preferred candidate profile Key Skill Requirements- Adaptive to change Basic knowledge of tire Logical thinking and hard working Sound knowledge of QC tools Good analytical skills with data analysis Good knowledge of MS word / Excel /PPT Good communication skill Key Areas- Quality & Technology Qualification- Diploma / BE/B.Tech (Mechanical) Experience- 0-5 Years

Role & responsibilities Detailed JD -As a quality team within the supply chain, we manage and uphold technical facets to ensure the implementation and maintenance of robust quality control protocols. Employing methodologies such as inspections, audits, and assessments, we rigorously analyze processes from first_mile-to-last_mile and back. Our primary objectives encompass process lapse identification, adherence to statutory requirements of the laid down processes & standards, and the optimization of service quality. Through data-driven insights and continuous improvement initiatives, we serve as a critical component in ensuring operational excellence, bolstering efficiency, and upholding the ...

Quality Engineer with 2 to 5 yrs exp in Casting. Responsible for casting inspection, line & final quality checks, QMS, CAPA, Kaizen, tooling, and 7QC tools. Strong knowledge of foundry quality, manufacturing quality & automotive components preferred.

Job Description: We are looking for an experienced and highly skilled Senior Engineer - SMT Quality to oversee quality control in our SMT (Surface Mount Technology) manufacturing process. The ideal candidate must have a strong background in SMT operations and be capable of managing all aspects of in-line and post-line quality assurance. Key Responsibilities: 1) Manage IPQC, FQC, and OQC processes in the SMT line 2) Coordinate with customers on quality issues and feedback resolution 3) Drive rejection improvement initiatives and implement root cause analysis 4) Control and monitor line processes to ensure quality compliance 5) Maintain and analyze quality data and reports for ongoing improvem...

Roles and Responsibilities Conduct call audits to ensure quality standards are met. Monitor calls for quality assurance purposes, providing feedback to agents on performance. Participate in call calibrations to align team members' understanding of quality expectations. Utilize QC tools such as CSAT, RCA, and 7QC to identify areas for improvement. Collaborate with the team to implement quality improvements through coaching and training. Desired Candidate Profile 1-5 years of experience in BPO/call center environment with a focus on quality analysis or monitoring. Strong knowledge of call center operations, sales audit processes, and quality management principles. Excellent communication skill...

Job Summary We are seeking an experienced and meticulous Head of Quality to lead our Quality Assurance department. The ideal candidate will have a strong background in the sheet metal stamping industry, specifically within an automotive or similar manufacturing environment. You will be responsible for developing, implementing, and managing our Quality Management System (QMS) to ensure our products consistently meet and exceed customer expectations and industry standards, with a strong focus on IATF 16949 compliance. Key Responsibilities Quality Management System (QMS): Lead the development, implementation, and continual improvement of the company's QMS in strict accordance with IATF 16949 st...

1.As per QMS, implement, and maintain process controls and procedures 2.Identify, analyze, and resolve process-related quality issues through root cause analysis techniques (Fishbone, 5 Whys, FMEA 3.Exp of machining quality required Required Candidate profile 7. Conduct layout, process and product audits, report compilation and reporting. 8. Knowledge of GD&T. 3. Utilize (SPC, Control Charts) to track process stability and capability.

Pl join us my whatsup group no 9356395439 Post - Quality & MR CNC & VMC Production line Current Position Asst Manager or Sr Engineer Directly F2F interview availability Pune chakan Industry automotive Machine Shop Age Max 40 yrs Qualification – Any graduate or DME / BE /BTECH Experience – 8- 12 years in CNC & VMC Production line Sound knowledge and experience in ISO & IATF 16949 .• Communication skill in English must speak, writing . *Automotive experience* is must. Person must have *sound knowledge in 7 QC TOOLS . APQP, PPAP , 8D CAPA , CPK study Mass production and daily dispatch experience is preferred. Person should have ability to lead the team of 25+ workman*

Role & responsibilities Post- QMS Engineer Location: Ranjangaon / Chakan , Pune Industry - Automotive Plastics Experience: 3 -5 yrs CTC - 5.50 -6.50 LPA Email - punejobs2024@gmail.com Contact - 9356395439 Education - BE / Diploma in Mechanical JD candidates work in Automotive Plastics Domain QMS IATF Documentation Customer Communication Customer Quality Customer Complaints Handling Customer Quality Audits Case Studies for Quality related Why Why Analysis PPAP , APQP Documentation knowledge. 8D Report and Analysis 7 QC Tools.

Position: Quality Location : Chakan Unit Education : DME/ BE/CIPET Experience in Years : 10-12 Years Contact : 9356395439 Email - punejob2025@gmail.com Industry : Automobile / Auto Ancillary Special Requirement : Plastic Injection Molding Experience is must. Skills Required : Good Communication, Planning & Coordination. Job Responsibilities : QMS , IATF To plan & establish quality processes & procedures.

Role & responsibilities Post - Sr Quality / QMS Engineer Location - Pune bhosari Experience -08-10 yrs skills - QMS ,IATF , ISO , QUALITY TOOLS , AUDITS , DOCUMENTATION Contact - 9356395439 Email - jobpune22@gmail.com