294 7Qc Jobs - Page 6

Job Title: Quality Analyst Location: Bangalore Working Days: 6 Days a Week ( Sunday week off ) Must Know anyone (1) of these regional language : 1.Hindi 2. Marathi 3.Gujarati 4.Kannada 5.Tamil 6.Malayalam 7.Telugu 8.Bengali Salary: As per the candidates last drawn salary and experience Roles and Responsibilities Conduct quality analysis to identify areas of improvement in call center operations. Perform root cause analysis on customer complaints and feedback to resolve issues promptly. Develop and implement quality improvement initiatives using tools like Pareto charts, Fishbone diagrams, and Control Charts. Collaborate with team members to ensure adherence to quality standards during call monitoring sessions. Provide training and coaching to agents on quality processes and procedures. Desired Candidate Profile 2-7 years of experience in BPO/Call Center industry with a focus on Quality Analysis or related field. Strong understanding of QC tools such as Call Audit, Call Calibration, Feedback, Pareto Analysis, Root Cause Analysis (RCA), Six Sigma Quality Methodologies. Excellent communication skills for effective collaboration with cross-functional teams. Interested candidates are welcomed to apply by sharing your CV at rozy.rozy1@teleperformancedibs.com

About The Role Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction ? Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPO’s defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality team’s intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption ? Deliver No. Performance Parameter Measure 1. Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description We are Hiring for Quality Engineer for our Plaastic Injection Molding Component Manufacturing in Irungattukottai Candidates must be from Plastic Technology / CIPET / NTTF / GTTC / Diploma in Plastic Mold. Job Responsibility of TM-Quality Engineer: 1. The Team Member Quality is responsible for day to day activities of quality activities. 2. Must be from IATF & process Audit MRM Activities, System Audit NC Closure , SPC Report and PPAP Audit 2. Must strictly adhere to IATF 16949 processes. 3. Must carry out root cause analysis for all in house and customer related quality issues. 4. Achieve Objectives of the company; 5. Train all personnel to achieve quality objectives. 6. Attend Monthly Management review meetings. 7. Conduct quality meeting every day in your Team. 8. Provide regular Management reports rejection analysis, quality problems solved, OEE, Improvements carried out. 9. Revise SOP from time to time and implements. 10. Advise Team Leader Production from time to time on improved quality measure. 11. Must adhere to company timings and rules and regulations. Any other tasks entrusted by Management from time to time Interested candidate can call me at Thanks and Regards L Sainath Jayaram SAI HR CONSULTANTS FOUNDER & CEO 8015088704 / 8754456288 sainathjayaram95@gmail.com

QMS strengthen, responsible for internal & external audits. Certified Internal auditor IATF 16949:2016, ISO 14001:2015 & ISO 45001:2018. Preparation for MACE audit as per Mace audit check sheet.

Daily line start-up inspection Activity Basic knowledge of SPC, MSA, QC tool , 8D Basic Knowledge of line inspection and Final Inspection Basic knowledge of ESD requirement ,shop floor Needs , part handling , Basic Knowledge of Instrument Handling Required Candidate profile Knowledge Drawing and inspection based on drawing Daily line start-up inspection Activity (FPA-MPA-LPA)

Job description: Immediate Openings for Quality Analyst (Malayalam/Kannada) _Chennai Job Responsibilities Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide detailed analysis for escalations, product and process changes/launches. Coordinate for calibration sessions and adherence towards enhancing calibrated process performance. Should have been a Quality analyst for at least two years in a Telecom Process. Experience from BPO industry with Telecom customer service background. Criteria Graduation from any stream is mandatory Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Experience on feedback and coaching techniques, ensuring improvement of the process through Quality tools on Lean, Kaizen and Six Sigma. Shifts timings Should be ready to work in flexible shifts, Rotating Day and Night Week Off 5 days working, 2 days rotational off Interested candidates reach out to: Pavithra S - 9626261016, PavithraS19@hexaware.com

Job Description Position: Quality Analyst Location: Noida Department: Quality Team Salary: Upto 40K CTC *** IMMEDIATE JOINER'S REQUIRED OR MAXIMUM 10 DAYS*** Overview: We are seeking a detail-oriented Quality Analyst with a strong background in sales to join our dynamic team. The ideal candidate will ensure the highest quality of our sales processes and deliverables, helping to enhance customer satisfaction and drive revenue growth. Key Responsibilities: Quality Assurance: Develop and implement quality assurance processes for sales activities. Conduct regular audits of sales calls, emails, and customer interactions to assess compliance with company standards. Identify areas for improvement and recommend solutions to enhance sales performance. Data Analysis: Analyse sales data to identify trends, patterns, and areas for improvement. Create reports and dashboards to communicate findings and support decision-making. Collaboration: Work closely with sales teams to understand processes and identify quality gaps. Collaborate with training teams to develop materials that address identified quality issues. Customer Feedback: Gather and analyse customer feedback to assess the effectiveness of sales strategies. Develop actionable insights to enhance customer experience and satisfaction. Training and Support: Assist in the onboarding and continuous training of sales staff on quality standards and best practices. Provide ongoing support and coaching to improve sales techniques and customer interactions. Continuous Improvement: Stay updated on industry trends and best practices in quality assurance and sales. Foster a culture of quality within the sales team by promoting best practices and recognizing high performance. Root Cause Analysis: Conduct root cause analysis (RCA) in identified defects/errors and suggest preventive measures for future releases. Qualifications: Any Bachelor's degree 2+ years of experience in a sales/ Customer Service role as Quality Analyst, with a proven track record of achieving targets. 2+ years of experience in quality assurance or a related field. Strong analytical skills with the ability to interpret data and make informed decisions. Excellent communication and interpersonal skills. Proficiency in CRM software and data analysis tools. Preferred Skills: Experience in developing quality metrics and performance indicators. Familiarity with customer relationship management and sales enablement tools. Knowledge of quality management methodologies (e.g., Six Sigma) Contact - Bhavneet Kaur (8130575252)

Roles and Responsibilities Ensure compliance with quality management systems (QMS) and implement process improvements through Kaizen events. Conduct regular inspections at incoming material, in-process, and finished products to ensure adherence to quality standards. Develop and maintain supplier relationships by conducting audits and assessments for supplier quality assurance. Implement ISO 9001:2015 requirements across all manufacturing processes, including documentation control, training, and internal audits. Collaborate with cross-functional teams to identify areas for improvement and implement corrective actions.

Job Title: Senior Associate - Quality Assurance (QA) Location: Chennai, India Department: Quality Assurance Experience: 3-5 years About The Indus Valley The Indus Valley is India's fastest-growing D2C kitchenware brand, driven by innovation, sustainability, and quality. We are on a mission to redefine cooking with 100% toxin-free, high-quality cookware. If you are passionate about quality and want to be part of a dynamic, fast-paced environment, wed love to have you on our team! Job Summary As a Senior Associate - Quality Assurance (QA) , you will play a key role in ensuring that our products meet the highest quality standards. You will be responsible for implementing quality control processes, conducting inspections, and working closely with manufacturing and supply chain teams to drive continuous improvement. Key Responsibilities Implement and maintain quality control procedures for raw materials, production, and finished goods. Conduct regular product inspections and audits to ensure compliance with company standards. Develop and update quality documentation , including SOPs, checklists, and reports. Work closely with suppliers and vendors to ensure quality compliance and resolve any quality-related issues. Identify and investigate product defects , implement corrective and preventive actions (CAPA). Ensure adherence to regulatory and compliance standards related to kitchenware products. Analyze customer feedback and returns data to identify patterns and improve product quality. Collaborate with the product development and R&D teams to enhance product performance and durability. Train internal teams on best quality practices and drive a quality-first culture. Requirements 3-5 years of experience in Quality Assurance, preferably in kitchenware, consumer goods, or manufacturing industries. Strong knowledge of quality standards (e.g., ISO standards related to Cookware industry ) and quality tools (e.g., FMEA, SPC, 6sigma, 7QC, Root Cause Analysis ). Bachelor's degree in Engineering, Quality Management, or a related field . Strong knowledge of quality control methodologies, tools, and industry best practices . Experience with ISO standards, Six Sigma, and Lean Manufacturing is a plus. Proficiency in data analysis and reporting tools to track quality metrics. Excellent problem-solving, communication, and interpersonal skills. Ability to work in a fast-paced, high-growth environment with cross-functional teams. Why Join Us? Be part of a rapidly growing, mission-driven brand. Work in a dynamic and innovative environment with a passionate team. Competitive salary, benefits, and career growth opportunities. Make an impact by ensuring the highest quality standards in toxin-free, sustainable cookware. If you're ready to take on the challenge and elevate quality standards in kitchenware, apply now! How to Apply: Send your updated resume to [HR Email] with the subject line Application for Senior Associate - QA .

Take initiative, and implement 5S, Kaizen, TPM, Problem-Solving, FMEA, 7 QC Tools, and other Operational Excellence/Lean techniques. Key responsibilities include collecting and analyzing various data, prepare SOP's and conduct various audits. Required Candidate profile Candidate should have a minimum of 3 years of experience in manufacturing; familiar with 5S, Kaizen, TPM, Problem Solving, FMEA, 7 QC Tools, etc and Proficient in MS Office tools

Role & responsibilities 1. Supervise assembly line operations to ensure adherence to quality standards. 2. Oversee engine testing processes, ensuring proper diagnostics, functionality, and performance testing. 3. Identify and resolve quality-related issues during the assembly and testing phases. 4. Perform root cause analysis (RCA) on quality failures or defects and implement corrective actions. 5. Drive continuous improvement initiatives by applying lean manufacturing techniques, Six Sigma, or other Quality methodologies. 6. Lead, mentor, and train a team of QA engineers, technicians, and assembly workers on quality standards and best practices. 7. Ensure the team is aligned with company goals and quality objectives. 8. Work closely with engineering, manufacturing, and R&D teams to improve design, manufacturing, and testing processes. 9. Stay updated with relevant standards and ensure company compliance. 10. Ensure that all regulatory and certification requirements (e.g., ISO, EPA, etc.) are met. 11. Knowledge of GD&T, 7QC tools, MSA, SPC, FMEA & APQP. 12. Planning and organizing Quality requirements to meet customer specifications and deadlines. 13. Monitor & Improve Internal PPM, Zero Hours & Field complaints PPM. 14. Ensure all testing procedures comply with local, national, and international regulations (e.g., emissions standards, safety regulations). 15. Lead efforts to continuously improve engine assembly processes and testing methods for better performance and efficiency. 16. Proven experience in QA management within the automotive, diesel engine industry or heavy equipment industries. 17. Strong knowledge of diesel engine assembly, testing procedures, and product lifecycle. 18. Proficient with QA software, MS Office, and other related engineering software. Technical/Operational: - Good Knowledge in Problem Solving Techniques- DOE, QCC, 7QC Tools Six Sigma Etc. Good Knowledge on Core Quality Tools - PFMEA, SPC, MSA, PPAP & APQP Preferred candidate profile 1. BE in Mechanical/Automobile/Industrial Production with 10 - 14 Years or 2. Diploma in Mechanical/Automobile with Minimum 12 to 15 Years Perks and benefits Minimum INR. 9 LPA to 12 LPA Max

Roles and Responsibilities Ensure quality standards are met by conducting regular inspections and audits. Develop and implement quality control procedures to maintain high-quality products. Collaborate with cross-functional teams to identify areas for improvement. Conduct training sessions on quality tools and techniques for team members. Analyze data to track performance metrics and make recommendations for process improvements. Desired Candidate Profile 2-7 years of experience in a similar role or industry (BPO/Call Centre). Strong understanding of QC Tools, 7QC, Team Leading, and Quality Management principles. Excellent communication skills with ability to train others effectively. Ability to work independently with minimal supervision while prioritizing tasks efficiently. Please share your Resumes at Lovisha.ahluwalia@teleperformancedibs.com Feel free to refer a friend or a Colleague.

A performance driven professional with over qualitative experience in Quality, Process Management, Team Management and Process Transition. Associated with Teleperformance D.I.B.S, Mumbai as an Team Leader Healthcare, Quality. Strong Leadership adept at motivating teams to surpass business goals and client expectations Proven track record of managing processes, streamlining workflow & creating teamwork and an environment to enhance productivity innovatively. An effective communicator with strong analytical, interpersonal, and problem-solving skills. Ability to take ownership, multi tasking and working against stiff timelines. Role & responsibilities Key deliverables: Resolve denials on the claims Meet the quality targets Providing error feedbacks to advisors Conducting quality briefings and refresher sessions Conduct calibration sessions Report results of evaluations Preferred candidate profile Project Management Training People Management Transactional Quality Client Management Process Automation Transition Perks and benefits Pick up n drop facility

Inspection & programming in CMM(Heaxgoan with polyworks software).Inspect manufacturing & assemble drawings.Responsible for layout inspection, layout N.G point correction & maintain non conformance record for N.G point.activites like kaizen, 5-s,poka

Roles and Responsibilities Develop and implement APQP plans, PFMEAs, and MSA reports for new product development projects. Conduct 7QC inspections, Poka Yoke audits, and PPAP documentation preparation. Collaborate with cross-functional teams to identify and resolve quality issues through CAPA implementation. Create control plans and conduct regular reviews to ensure compliance with industry standards. Provide technical support during plastic injection molding process validation.

Key Responsibilities: . Lead the creation and design of comprehensive training programs, including technical, leadership, and soft skills courses. . Collaborate with subject matter experts (SMEs) to develop content that addresses the specific needs of various departments and teams. . Ensure the training content aligns with business goals, compliance standards, and the learning needs of employees. . Manage the full lifecycle of training programs and initiatives, including planning, execution, and post-delivery evaluation. . Develop project timelines, milestones, and deliverables for training initiatives, ensuring that all tasks are completed on schedule. . Work with cross-functional teams to ensure the successful rollout of programs across the organization. . Oversee the delivery of training through various formats, including virtual, in-person, and e-learning platforms

Role & responsibilities :- Shift in charge of QC and responsible for handling the team of QC inspectors for promoting the quality concepts and contributing in the overall quality and product excellence. 7 QC tools RCA CAPA Poka yoke Knowledge of drawing Instrumentation and calibration Handling of customer complaints Awareness of IMS. Good exposure of MS office. Good communication and presentation skills Process, product and Dock audit. Welding & Assembly PPM COPQ. MSA,SPC. process inspection and adherence of QA checklist. Incoming inspection activities as per quality plan. • •Product analysis wrt to drawing for QC check. • •Monitor operations to ensure that they meet production standards. • •Responsible for ensuring that each part of the manufacturing process meets quality norms. • •Co-Ordination with Planning & Production for quality issues. • •Supplier audit and preparation of visit report. • •Monthly MIS Preparation. • •Monitoring the quality technicians and delegating the assigned task. • •Product and process audit and preparation of audit report. • •Improvements initiatives. • •NPD activities and preparation of its documentation. • •Root cause analysis for the NCR both internal and external. • •Preparation of SOP and OPL as required for the process.

Role & responsibilities Coordinate daily Shop floor activities. Monitor employee work performance to expectations and maintain material/workflow. Ensure production in all stations meet the companys quality standards. Evaluate and modify the manufacturing material workflow for increased throughput and productivity if required. Develop, motivate and challenge all team members to perform to their full potential. To develop and maintain work schedules that support 100% on-time delivery to main lines. To work with the line managers, supervisors and direct employees on a daily basis to improve quality levels (Goal: Zero Defect product). Provide meaningful training, guidance and nurturing to the supervisory staff. Ensure that all manufacturing area personnel are thoroughly trained and certified in their specific functions. Maintain a safe and clean work environment by educating and directing personnel. Ensure equipment and tools are in good working condition and available for use when required. Requirement: 10+ years experiences of working on Production or Assembly line Significant experiences in Room Air Conditioner Good communication skills Strong organizational and problem solving skills Good Knowledge of SAP, MS Office and ERP System

Job description Hiring for Assistant Manager Quality || 25 Lpa || Hyd || International BPO || WFO || Process: International voice /semi - voice process (INTERNATIONAL )|| Qualification :- Graduate Preferred : Need Manager Quality ( International BPO ) On Paper *An Manager into Quality is responsible for overseeing the day-to-day activities of an process * Looking for BPO and ITES Only *This includes managing and coordinating various processes, ensuring the efficient and effective functioning of Quality Tools according to Client & company policies and procedures are followed. * Good knowledge 7 QC Tools .( Certification will be added advantage ) *Key responsibilities may include: 1.Developing and implementing Quality strategies to Improve Client SLA 2.Managing and supervising a team of employees 3.Analyzing and improving processes to increase efficiency and productivity 4.Identifying and resolving Quality problems and issues .The ideal candidate for this role should have strong leadership skills, excellent communication and interpersonal skills, experience in managing teams, and a deep understanding of operations and business processes. *Good Communication skills * E ligibility:18 months exp as an Manager Quality Package :- Max upto 25 LPA (Decent hike on last CTC ) Working Days :- 5 days, 2 Rotational Offs Shift :- Rotational. Cab:- 2 way for rotational shift Work Location :- Hyderabad Immediate joiner otherwise already serving Notice period ( serving up to 15 days is also fine ) ** SHOULD BE AVAILABLE IN HYDERABAD ** Interview rounds: Screening, HR- ( virtual) , Assessment, Ops manager (F2F) If interested can drop their Cv to WhatsApp no 8374730176 Can drop their cv to email - Bhavana.axisservices@gmail.com

Minimum 1 year EXP as a Quality Analyst & total 3 years Exp in BPO. Experience into E-commerce account will be added advantage. 6 days working (1 day rotational off) Graduate should be fluent in English & Hindi communications. Connect on 7697428237 Required Candidate profile Knowledge of TNA / TNI / BQ management / Quartile management / Call Quality Analysis / should have good Presentation skills,excel and report preparing. Candidate should have good Presentation skills.

Role & responsibilities Prepare monthly MIS on performance of allotted functions and circulation to relevant stake holders Promote, monitor and ensure ideas participation and implementation adherence at SBM plant and other divisions Ensure completion of QCC and CFT projects of SBM plant and other divisions To drive Daily work management in the allotted functions Promote and monitor the adherence of DWM practices in the divisions Promote and execute monthly 5S Audit at Sembiam Plant locations Compile 5S audit reports and circulate to Zone leaders for further improvement Coordinate for Annual CFT Project review across TAFE with external consultant and prepare reports Coordinate with External 5S Auditor for executing annual audit across TAFE Preferred candidate profile Perks and benefits

Good Experience Management Representative Quality Engineer Selection of Instruments for Inspection.Strong knowledge on QMS,Quality Issues in Material, Manufacturing & Special Process.IATF 16949,safety & 5S Auditing,EOHS internal audit as per plan Required Candidate profile Good Experience QMS ,Auto Preparing Quality Plans for Inspection & Selection of Instruments.Strong knowledge on,Quality Issues in Material,Manufacturing & Special Process.IATF 16949,ISO 14001 & 4500.

Your future role Take on a new challenge and apply your quality assurance and engineering expertise in a new cutting-edge field. Youll work alongside dedicated, innovative, and collaborative teammates. You'll ensure the highest standards of quality assurance with our suppliers, impacting the reliability and efficiency of our products. Day-to-day, youll work closely with teams across the business (Procurement, Industrial Organization, Supply Chain), manage Non-Conformity Reports, and much more. Youll specifically take care of performing inspections for low-critical parts, managing quality performance of assigned suppliers, and leading incoming inspection activities when appointed. Well look to you for: Applying and deploying Serial Supplier Quality Assurance policy in collaboration with Procurement Managing Non-Conformity Report day-to-day operations and Supplier performance Performing inspections for low-critical parts Leading incoming inspection activities as the appointed SQ inspection leader for the site Managing Quality performance of assigned Suppliers Ensuring compliance of purchased products and parts delivered to Alstom facilities All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Quality, Engineering, or equivalent Experience or understanding of Quality Assurance in a manufacturing or production environment Knowledge of technical fields and supplier qualification standards (ISO, ASME, IRIS, etc.) Familiarity with ERP systems, preferably SAP A certification in Quality Management or related field. Strong problem-solving skills and proficiency in 8D Methodology Collaborative, persuasive, and resilient attributes

Quality Engineer (5+ years of experience) Key Responsibilities : Monitor and control quality standards across outsourced manufacturing processes. Conduct inspections and audits of third-party manufacturers to ensure adherence to specifications. Develop and implement quality assurance protocols for in-house and outsourced machine. Analyze defects, identify root causes, and work with outsourcing partners to implement corrective actions. Ensure compliance with global quality standards and certifications during the manufacturing process.

BPO experience mandatory (PAN India Domestic based) Voice Process background (Outbound) Good communication skills Total work experience - 1-3 years Relevant experience - 1+ years as a QAP Shifts - 10am-7pm Week offs - Any 1 day Work Location - Airoli, Navi Mumbai Roles and Responsibilities : Responsible for calibrating and supporting quality standards. Participates in joint call (contact) monitoring with client, client services team and call center team. Ensure that client quality and corporate customer satisfaction goals are met or addressed in a timely manner. Analyze customer satisfaction and dissatisfaction data; recommend solutions to address root cause. Monitor quality and accuracy attributes; recommend solutions to address root cause. Assist in customization of quality review guidelines per client specification and creation of plans to achieve quality/customer satisfaction goals. Provide recommendations on improving the quality process to achieve goals and objectives. Develop a strong partnership with Client quality contacts to ensure quality goals and objectives are calibrated. Coordinate efforts with Educational Services to ensure that appropriate training and development is in place to address client quality initiatives. Monitor COPC requirements for the site. Notice Period: Only Immediate joiners shall apply for this role.