377 7Qc Jobs - Page 6

Analysis of defective Part (Why- Why Analysis) A3/5W/8D Knowledge ,Customer Handling Process Audit , IATF/VSA Knowledge Rejection Analysis ,Customer Complains , Customer Audit,Warranty

Implement and monitor Supplier Quality Control processes to ensure compliance with standards Analyze and resolve quality-related issues across the supply chain Apply problem-solving techniques (Root Cause Analysis, 5 Whys, 8D, etc.) Required Candidate profile Review and develop Control Plans, PFMEA, SPC, UFR, and MSA Coordinate with cross-functional teams to address production and quality concerns Maintain detailed reports and documentation. Perks and benefits Canteen

AAs a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. Please Note - candidate should atleast 1 year of experience as a QA in international process. (This is a non technical role. We are looking for similar kind of an experience. Interested candidate can share their resume "rajal.garg@taskus.com" or call on 8141444230 Regards, Rajal Garg

1. Exp of handling quality process of Assembly line in bicycle manufacturing industry. 2. Exp of handling CKD & SKD assembly line quality 3. SAP Exposure is an additional advantage. 4. Must be aware of common defects / issues in assembly line. Required Candidate profile 4. Candidate must have Knowledge of Root Cause of Analyses + SPC 5. Candidate must have Knowledge of 5S, 7QC Tools, Poka Yoke, Kaizen. Experience of bicycle industry is must

Role & responsibilities Knowledge of QA/QC process, problem solving, machining defects, 7QC tools, Six sigma methodology Knowledge of MS excel, ERP, ISO, TS Should have background of machining and manufacturing Should have good communication and self starter

Job description Key Responsibilities: Handle inbound/outbound calls audits from Malayalam-speaking customers. Resolve customer complaints and provide accurate information. Maintain records of interactions and follow-up on customer queries. Ensure customer satisfaction and build lasting relationships. Adhere to company policies, procedures, and compliance requirements. --- Required Skills: Fluency in Malayalam (mandatory), and basic English/Hindi is a plus. Good communication and interpersonal skills. Ability to handle pressure and work in a team. Basic computer knowledge (MS Office, CRM tools preferred). Willingness to work in rotational shifts (including weekends, if required). Please contact - 7977519951 Hr manager Pinky Yadav Please share resume below mail id- pinkyy@eosglobe.com Role: Quality Analyst Industry Type: BPM / BPO Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Graduation Not Required

Role & responsibilities 1. Conduct incoming inspection of raw materials and components as per quality standards. 2. Perform in-process and final inspections on manufactured parts/products. 3. Use various measuring tools and equipment such as Vernier calipers, micrometers, gauges, etc. 4. Identify and report any non-conformities and assist in root cause analysis (RCA). 5. Collaborate with production and design teams to ensure quality issues are addressed promptly. 6. Support audits (internal and external) and assist in documentation such as 4M change records, inspection reports, control plans, etc. 7. Ensure adherence to 5S, ISO/IATF quality standards, and safety guidelines. 8. Provide feedback and suggest improvements for continuous process and product quality. Preferred candidate profile 1. Diploma / B.Tech in Mechanical. 2. Experience in a automotive manufacturing company preferred. 3. Must have good communication skills. 4. Familiar with mechanical drawings and basic GD&T (Geometric Dimensioning & Tolerancing). 5. Knowledge of tools like Vernier, micrometer, height gauge, and other inspection tools. 6. Basic understanding of ISO 9001 / IATF 16949 quality systems. 7. Good communication and documentation skills. 8. Attention to detail and strong problem-solving skills. 9. Familiarity with PPAP, FMEA, CAPA processes. (preferred)

Experience 2 to 3 Years in Quality Department Experience with BPO Industry Willing to work in Night shift Quality Assurance Specialist must demonstrates complete familiarity with all aspects of quality of data entry including performance, professionalism, ethical standards, policies, guidelines and procedures Quality Assurance Specialist should monitors data entry performance, working with supervisors to implement improvement plans Should prepares quality reports by collecting, analyzing, and summarizing information and trends Quality Assurance specialist must prepares and conducts audit work in accordance with acceptable audit standards and plans. A minimum productivity requirement is defined as being between 2 and 3 QA Evaluation forms completed per hour on average or as expected for the process from time to time Quality Assurance specialist should be able to handle Internal and external audit QAS should maintains all records of QA activities, to include QA identified issues Quality Assurance specialist / Quality Analyst should have knowledge to handle rebuttal process Maintains effective working relationships with members of training, quality, and various levels of management Quality Assurance Specialist must collaborates with Training team to direct QA issues to appropriate existing channels for investigation and resolution Quality Assurance Specialist / Quality Analyst should continuously updates job knowledge by studying trends, developments in associates performance standards, and quality assurance in general Quality Assurance specialist should participates in periodic calibrations, as well as quarterly center evaluation programs Quality Assurance Maintains professional standards and ethical practices inherent to the position

Responsibilities: Jaipur Domicile Only Conduct process inspections per IATF16949 & VDA6.3 standards Implement Lean Six Sigma methodologies for continuous improvement Lead CAPAs, root cause analysis, and corrective actions Annual bonus

Handled Operations with quality and output performance deliverables from Industries Daily work management ,Problem solving skills – 8D & 7 QC tools ,Interpersonal skills, Data analysis and reporting ,Process orientation ,MS office,

We are looking for a highly skilled and experienced Quality Manager to lead and oversee all quality assurance activities in our manufacturing unit. The ideal candidate will ensure that products meet quality standards and regulatory requirements

Do you have more than one vacancy for this job? Location: Hyderabad, Telangana, India Company Description: About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, theyre our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. Weve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless as a service model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Job Description: We are seeking a highly skilled and motivated Manager - Customer Experience to join our team. In this role, you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization. Design, develop, and implement comprehensive training programs to enhance employee skills and performance Conduct training needs assessments and create tailored learning solutions for various departments Manage and maintain the organization's quality management system, ensuring compliance with industry standards Lead quality assurance initiatives and continuous improvement projects Develop and track key performance indicators (KPIs) for both training effectiveness and quality metrics Conduct regular quality audits and implement corrective actions as needed Collaborate with department heads to identify training needs and quality improvement opportunities Mentor and guide team members in both training and quality management practices Stay updated on industry trends and best practices in training methodologies and quality management Prepare and present reports on training outcomes and quality performance to senior management Qualification: Bachelor's degree in Business Administration, Human Resources, or a related field Minimum 5-7 years of experience quality management roles Rich Experience in BFSI domain Proven track record in developing and implementing successful training programs Strong knowledge of quality management systems and process improvement methodologies Excellent project management skills with the ability to manage multiple initiatives simultaneously Advanced analytical and problem-solving skills Outstanding communication and presentation abilities Strong leadership skills with experience in team management Proficiency in learning management systems and quality management tools Certifications in Training Management and Quality Management (e.g., Certified Training and Development Professional, Six Sigma Black Belt) preferred In-depth knowledge of industry standards and best practices in training and quality management Ability to adapt to changing priorities and work effectively in a fast-paced environment Excellent interpersonal skills with the ability to build relationships across all levels of the organization

Company Description: Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models. Job Description: The Customer Experience Associate Manager looks after the overall activities of the program Customer Experience (CE) Team that includes CE Observations, Team-Level reports, Program-Level Analysis, calibration sessions and CI Framework deployment Champions program implementation of Continuous Improvement Framework Own deployment and completion of CE delivery plan for the program Observations and Customer Experience (survey) results to improve performance Implement standard Quality practices for the program that will enable delivery of exceptional customer experience measured through survey returns Manage team productivity and effectiveness using a structured approach to manage performance Deliver process-level insights to stakeholders and have expertise in data analysis using CE Execute people development initiatives for CE Specialists using standard practices and provide an opportunity for team members to constantly improve Responsible in communicating with all program stakeholders (clients/department heads and members) to represent CE Team. Qualifications: Our most successful candidates have: - Creativity, proactivity, and have a bias for action. Experience with marketing, organizational development, psychology, or customer experience . Exceptional project leadership skills, an eye for details, and good-old-fashioned common sense. Experience aggregating and analyzing customer feedback is preferred, but prior experience collecting and analyzing information or data is a foundational requirement. Ability to inspire others to action and to influence without authority is absolutely necessary. Ability to create Customer Journey Maps, Employee Journey Maps, identify opportunities for improved process or design - Passion for learning/learning agile. Excellent communication skills . Good computer skills: working knowledge of Microsoft Windows, Word, PowerPoint, Excel - Exceptional research skills. The ability to exude a professional demeanor and appearance - Attention to detail and excellent organizational skills

We are looking for a skilled professional with 8 to 14 years of experience to join our team as an Assistant Manager - Delivery Quality in Trichy, India. The ideal candidate will have a strong background in quality management and delivery. Roles and Responsibility Manage and oversee the delivery quality process to ensure high standards. Develop and implement quality control measures to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and enhance processes. Analyze data and metrics to measure performance and make informed decisions. Provide training and coaching to team members on quality procedures. Identify and mitigate risks associated with quality control. Job Minimum 8 years of experience in quality management or a related field. Strong knowledge of quality control principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Strong communication and interpersonal skills. Experience in managing and leading teams. Familiarity with CRM/IT Enabled Services/BPO industry trends and best practices.

Job Summary: We are seeking a meticulous and dedicated In-Process Quality Inspection Specialist to join our 2W Electric Bike Manufacturing team. The selected candidate will play a crucial role in ensuring the quality of electric bikes by conducting detailed inspections on the production line, focusing on critical components such as the battery. Key Responsibilities: Quality Inspection: Conduct thorough inspections of electric bikes at various stages, with a specific focus on the battery components. Ensure that components meet specified quality standards, safety regulations, and design specifications. Knowledge on Visual , Functional, Electrical & dimensional inspection of parts. Good knowledge in problem solving tools ( 7 QC tools , 8D , why why analysis, CAPA ) Defect Identification: Identify and document any defects, deviations, or non-conformities related to the battery during the production process. Work collaboratively with production teams to address and resolve quality issues promptly. Determine root-cause of deviations non-conforming results and implement appropriate corrective and preventive measures. Documentation: Maintain accurate and detailed inspection records, including photographs and written reports for the battery components. Compile and analyse data to identify trends and areas for improvement. Review production records in relation to quality compliance. Daily closure report 0 @ QDC ISO documentation compliance and record management. Process Monitoring: Monitor and evaluate production processes related to battery components to proactively identify potential quality issues. Collaborate with production teams to implement corrective and preventive actions. Good knowledge on Cell technology and function parameters like IR, Cell dimensions, Nominal voltage, SOC , C-Rate, OCV etc Good knowledge on Battery pack assembly, BCDS (Battery charge- Discharge process), Safety requirement, BCT. Responsible to monitor assembly as per SOP, Process check sheet, OPL etc Good knowledge on testing equipment / Methodology used for Battery. 4M confirmation @ unskilled manpower Training evaluation of unskilled manpower Collaboration: Work closely with cross-functional teams, including production, engineering, and quality assurance, to drive continuous improvement in the quality of battery components. Provide feedback to relevant teams on ways to enhance the overall manufacturing process. Training: Conduct training sessions for production line workers on quality standards and inspection criteria specific to battery components. Ensure that the production team is aligned with and understands quality requirements for these critical components. Audit Support: Assist in internal and external quality audits by providing necessary documentation and insights into the in-process quality controls for battery components. Role & responsibilities

Supports experienced Sourcing Specialists. Works on projects/matters of limited complexity. Gains experience of the procurement process, commercial and contract management. Builds relationships with stakeholders involved in procurement activities. Supports local purchases within limited scope. Key focus area tactical purchasing. - Grade Specific Role OverviewFollows the sourcing strategyOrganizes the process of Request for Proposal RFP as per guidelinesHelps identifying potential providersHas basic knowledge of the Stakeholder community within the work perimeterManages relationships with tactic providersParticipates in analyzing supplier performancesMaintains contact with clients suppliers on specific contract procurement matters Supports delivery of Procurement services into the BusinessUnderstands the P2P process and supplier costs across business Has basic knowledge about cross functional workBuilds knowledge experience in a number of domains of expertiseGeneral Responsibilities AccountabilitiesProvides services according to the scope assigned by the Category to meet specific KPIsSupports Sourcing Specialists in driving small spend RFxExecutes sourcing strategies to obtain quotations to meet internal Stakeholders requirements Ensures correlation between contract, quotes and Purchase Requisition during the validation processResponsive to local Stakeholders in solving dayto day sourcing activitiesCooperates with senior professionals on requests coming from StakeholdersAccountable for process compliance within the work perimeterContributes to global strategy complianceContributes with local input to global categories strategiesContributes to Category sourcing strategy including forecasting, identification, delivery and reporting of savingsContributes to the supplier maintenance process Acts to overall procurement policies and processes Skills (competencies)

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Quality AnalysisQuality AuditingService Quality ManagementHTML5Hyper Text Markup Language (HTML)Ability to perform under pressureProblem-solving skillsResults orientationCommitment to qualityWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Quality Assistant Manager / Deputy Manager: Hatari Cold Forge - Small Screws Manufacturing Key Responsibilities: Lead and manage the Quality Assurance (QA) and Quality Control (QC) functions in the plant. Implement and maintain ISO 9001 / IATF 16949 quality management systems. Monitor in-process quality control , incoming raw material inspection , and final product audits . Handle customer complaints, CAPA (Corrective and Preventive Actions) , and ensure closure within deadlines. Conduct internal quality audits and coordinate with external auditors. Develop and maintain quality documentation (SOPs, Work Instructions, Quality Plans). Use tools like PPAP, FMEA, SPC, MSA, 7QC tools to drive continual improvement. Train shop-floor employees on quality standards and defect prevention. Interface with production, maintenance, and R&D teams to ensure consistent quality output. Preferred Qualifications: Education: Diploma / B.E / B.Tech in Mechanical Engineering or related field. Experience: 5-10 years in quality control/quality assurance in a precision component or fastener manufacturing industry. Technical Skills: Knowledge of cold forging processes is a strong advantage. Proficiency in quality tools (PPAP, APQP, FMEA, 7 QC Tools). Exposure to calibration , gauging , and use of measuring instruments (Micrometers, Verniers, Profile Projector, etc.). Soft Skills: Strong leadership, communication, problem-solving, and analytical abilities.

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Salary Range - 2.5LPA - 3.8LPA (Depends upon interview) Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. *If interested, Please share your resume on simranbagga@policybazaar.com or 9311501270*

Monitor agents to identify errors, deviations & initiate corrective measures. Provide actionable data to various internal support groups as needed. Must have exp in telecom process. .

Key Responsibilities CQA of harvesters/AG Units, review with all functions and issue resolutions Process Audits as per plan and timely closer of problems Problem Solving-Root cause analysis & resolution with CFT for top issues of plant KPIs Knowledge of CMM inspection (3D CMM & Faro portable CMM) Product improvements thru CPM and PCP profiles , Kaizen Implementation of WCM-QC pillar PCPA for new product and current product Implementation of ISO-QMS Knowledge of 6 Sigma, Quality circle, 7 QC tools, problem solving methods, APQP, PPAP Knowledge of Fab shop for Make parts (Weld Assy & LCB Parts) inspection as per Quality plan if preferred Experience Required Bachelors / Masters degree in Engg. 8+ years of related work experience Preferred Qualifications Has a global mindset, moves across different business models and cultures with apparent ease Possesses intellectual curiosity and has a deep hunger to learn, grow and a willingness to learn High on ethics, integrity, and value systems Excellent written and verbal communication skills Experience in driving Commodity strategies to improve performance on cost, quality, and delivery Experience in working large multi-national corporations & exposure to matrix organizations will be an advantage Proven project management and process improvement skills Knowledge of 6 Sigma, Quality circle, 7 QC tools, problem solving methods, APQP, PPAP

Role & responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Preferred candidate profile: Strong attention to detail. Self-starter, sense of urgency and works well under pressure. Demonstrated ability to multi-task and meet timelines of deliverables. Proficient in Microsoft Office. Strong communication skills, both written and verbal. Qualification : Graduation -Upto 6.5 LPA -Location: Mumbai, Bengaluru, Kolkata & Pune Interested, Reach out to: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Lead a team of 8 to 10 Quality Analysts & Managers AM or DM. Develop, implement, and maintain quality assurance processes and procedures for transactional operations. Ensure compliance with ISO 9001:2015 QMS standard requirements. Monitor and evaluate the quality of transactional processes. Drive sampling methodologies, must have good problem solving, decision making & analytical skills. Identifying areas for improvement and run lean Six Sigma projects to drive continuous improvement. Drive ideation within teams. Lead and mentor a team of quality analysts and inspectors, providing guidance and support to ensure high performance and professional growth. Collaborate with cross-functional teams to address quality issues and implement effective solutions. Conduct regular audits and reviews of transactional processes to ensure compliance with internal and external standards and regulations. Analyze quality data and performance metrics to identify trends, patterns, and opportunities for improvement. Prepare and present quality reports and updates to senior management, highlighting key achievements and areas of concern. Stay current with industrys best practices and emerging trends in quality management. Achieve and exceed SLA targets by closely monitoring and managing quality metrics. Own business / operational metrics for operations shop, be gatekeeper of metrics Provide effective coaching and constructive feedback to subordinates. Qualifications Any Graduate/PG/MBA. Knowledge of finance and accounting with expertise in AP - Procure to Pay / AR - Order to Cash / GL - Record to Report. Minimum of 5 - 8 years of experience in quality management, with a focus on transactional quality. Strong knowledge of quality management principles, methodologies, and tools. Knowledge ISO 9001:2015 standard preferred. Green Belt trained / certified and any other Lean certifications will be an added advantage. Good analytical skills with attention to detail and problem-solving abilities. Strong communication and presentation skills. Customer service orientation and strong interpersonal skills. Additional Information Transactional Quality Role Role- Team Role Shifts- UK shifts Monday to Friday Job Location

Job Description: Customer complaints handling 8D Preparation Corrective and Preventive Action (CAPA) for Customer complaints in 8D PFMEA Audit Product Audit Key Skills: QC tools Customer Handling Presentation skills (PPT) Communication skills (Fluency in English both written and verbal) Basic computer knowledge

Position: Head - Quality Location: Raipur, Chhattisgarh Industry: Steel (Texmaco Rail & Engineering Ltd.) Role Summary: Lead the quality function at Raipur Steel Foundry, ensuring products comply with customer specifications, statutory requirements, and internal standards. Responsible for developing and executing quality strategy, system implementation, audits, customer interactions, and continuous improvement. Key Responsibilities: Develop, implement, and monitor quality systems and policies Oversee QA/QC teams and drive adherence to quality objectives Lead root cause analysis and corrective action plans Coordinate with customers and third-party auditors for product approvals and audits Manage certification and recertification processes (ISO/IATF) Promote a culture of quality across the organization Qualifications: BE/B.Tech in Metallurgy or Mechanical Engineering 15+ years in Steel / Foundry quality functions, with at least 5 years in leadership roles In-depth knowledge of quality tools, SPC, ISO standards Strong leadership, problem-solving, and communication skills