944 7Qc Jobs - Page 12

Post -QALITY MR Skills - QMS , IATF , ISO , MR Plastics automotive Email - punejob25@gmail.com Contact - 9356395439 Experience - 2-06 yrs Location Chakan

Email your resume to Tanuja@wissenpro.com or call/WhatsApp at 889-702-1143 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionabl...

- Monitors, evaluates and/or audits a sampling of inbound and/or outbound calls. - Participate in internal quality audits designed to improve overall contact quality. Please call/whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943 Required Candidate profile - Should have atleast 1 year experience as QA in International BPO. - Should have knowledge about 7 QC tools. - Healthcare Experience (Mandatory).

Long Description IMS Development & Implementation: Collaborate with cross-functional teams to design and implement the IMS, ensuring alignment with industry standards (e.g., ISO 9001, ISO 45001 & ISO 14001), relevant regulatory and customer requirements. Develop IMS documentation, including policies, procedures, work instructions, forms, and templates, to establish a clear framework for processes and practices. Compliance & Auditing: Conduct regular internal audits to assess the effectiveness and compliance of the IMS processes and procedures. Identify risks and areas for improvement, work with stakeholders to implement corrective actions and preventive measures. Training & Awareness: Develo...

About the team : Merchant Helpdesk team handles merchant queries and concerns on QR code,EDC and Soundbox related issues like Payment, settlement, device related issues etc. About the role: The candidate will be responsible for addressing concerns and complaints raised by merchants on a daily basis, ensuring all tasks are resolved within the defined TAT while maintaining a high standard of merchant experience. Expectations/ Requirements Minimum 1 Year of Experience in Agent/Center Quality Monitoring of transactions as per process guidelines Providing event-based and frequency-based feedback Collecting data on the CTQs as defined in the SLA and track the same Assisting Ops in identifying trai...

Responsibilities * Lead a team of quality professionals to ensure compliance with 7QC, root cause analysis, and quality audit standards in US Healthcare process. * Conduct regular quality checks and non-voice quality audits to identify areas for improvement. * Develop and implement effective quality control processes for BPO non-voice services. * Collaborate with cross-functional teams to resolve quality issues and improve overall service delivery. Job Requirements * 4-8 years of experience in Quality Assurance or related field. * Strong knowledge of 7QC, root cause analysis, quality tools, and quality control principles. * Experience in leading a team or managing projects related to Quality...

About The Role Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level o...

The BK QC Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist. This position requires an understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for ARCHER to deliver its services. The BK QC Associate will collaborate closely with the BK Coordinators from both US and IND businesses to execute daily responsibilities. JOB RESPONSIBILITIES : - Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations. Independently audit population/sample proportion of the ...

Good Experience Management Representative Quality Engineer Selection of Instruments for Inspection.Strong knowledge on QMS,Quality Issues in Material, Manufacturing & Special Process.IATF 16949,safety & 5S Auditing,EOHS internal audit as per plan Required Candidate profile Good Experience Auto Preparing Quality Plans for Inspection & Selection of Instruments.Strong knowledge on QMS,Quality Issues in Material,Manufacturing & Special Process.IATF 16949,ISO 14001 & 4500.

Role & responsibilities Quality Monitoring & Inspection: Perform in-process and final quality inspections on materials and finished products. Ensure compliance with product specifications and regulatory standards. Monitor production activities for adherence to SOPs and GMP (if applicable). Documentation & Reporting: Maintain and update QA documentation such as test reports, deviation reports, CAPA (Corrective and Preventive Actions), and batch records. Assist in preparing QA reports and documentation for audits. Record and investigate customer complaints and product non-conformances. Process Improvement: Participate in root cause analysis and corrective action implementation. Support continu...

About The Role Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired ...

- QA/QC - Six Sigma Analysis - Cable testing Knowledge must - Kaizen - Red Bin Analysis - Poke Yoke

We are seeking a detail-oriented and experienced Quality Engineer to join our team in the LED TV manufacturing division. The ideal candidate will be responsible for monitoring and improving the quality of our manufacturing processes,

Role & responsibilities Managing a team of quality auditors. Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Perform Pareto analysis and CSAT calculations to identify areas for improvement. Utilize QC tools such as 7QC, TNI, and other quality management tools. Develop and implement quality improvement initiatives using techniques like Six Sigma Quality and Lean Methodologies. Collaborate with team members to resolve customer complaints and improve overall call calibration processes. Proficiency in quality monitoring tools and software. Ability to work in a fast-paced environment and manage multiple priorities. Proficient in MS Office Suite (...

Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience...

We are hiring a Team Lead - Process Quality based at NSEZ, Noida . Roles & responsibilities: Leads or participates in regular reviews (with a quality focus) with relevant departments and teams (local and global) to improve business performance and consolidate customer feedback Ensures KPIs are established and monitored to meet the business targets Identifies opportunities to continually improve business performance supporting the continuous improvement efforts Maintains accurate and relevant reporting or documentation as required to include inspection reports and documentations, central reports, customer reports, department reports, quality documents, templates and business presentations Ide...

Role & responsibilities Managing a team of quality auditors. Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Perform Pareto analysis and CSAT calculations to identify areas for improvement. Utilize QC tools such as 7QC, TNI, and other quality management tools. Develop and implement quality improvement initiatives using techniques like Six Sigma Quality and Lean Methodologies. Collaborate with team members to resolve customer complaints and improve overall call calibration processes. Proficiency in quality monitoring tools and software. Ability to work in a fast-paced environment and manage multiple priorities. Proficient in MS Office Suite (...

New part or product, validation, and eventual launch into the market. Key responsibilities include product design using Catia software, analyzing manufacturing feasibility, overseeing sample testing, ensuring compliance with industry standards PPAP

Send resume: Raveena@wissenpro.com | Call: 70320 46318 Role: Manager Quality / Training & Quality Manager Role and Key Responsibilities: Act as a primary POC between the QA teams, OPS & clients. Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment across all programs Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads Implement an...

Position Title: Quality Analyst Banking/BFSI Contact Centre Location: Turbhe, Navi Mumbai Role Overview: We are hiring a Quality Analyst with hands-on experience in auditing banking/BFSI sales or service calls . The role involves monitoring interactions, ensuring compliance, and driving improvements in service quality and customer satisfaction. Key Responsibilities: Audit sales/service calls, chats, and emails to ensure compliance and quality standards. Evaluate agent performance using quality metrics and provide feedback. Prepare reports highlighting trends, gaps, and improvement areas. Collaborate with managers/trainers to implement corrective actions. Support process improvement initiativ...

Location : Kolkata Department : Quality Assurance / Process Excellence Industry : BPO / Call Center / Telecom / Customer Service Employment Type : Full-time Job Summary: We are hiring a detail-oriented and experienced Quality Manager for our Telecom BPO operations in Kolkata . The ideal candidate will lead the Quality Assurance function, drive process improvements, and ensure consistent delivery of high-quality customer service across voice and non-voice processes. You will be responsible for monitoring, auditing, and enhancing agent performance while ensuring adherence to client SLAs and compliance standards. Key Responsibilities : Lead the Quality Assurance (QA) team across telecom process...

Baxter India Pvt. Ltd. is looking for Sr Quality Engineer, Validation to join our dynamic team and embark on a rewarding career journey Validation Planning:Develop and implement validation master plans, protocols, and procedures Define validation strategies based on project requirements and regulatory guidelines Protocol Development:Create, review, and approve validation protocols, including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) Ensure that validation protocols are aligned with industry standards and regulatory requirements Execution of Validation Activities:Conduct validation testing according to approved protocols Collaborate wi...

Key Responsibilities: Supervise and coordinate quality control activities during production. Inspect raw materials, in-process production, and finished goods for compliance with quality standards. Ensure adherence to company quality policies, procedures, and safety regulations. Train and guide quality control staff on inspection techniques and quality standards. Identify defects and non-conformities; recommend corrective actions. Maintain and update quality records, inspection reports, and documentation. Collaborate with production, engineering, and supply chain teams to resolve quality issues. Conduct root cause analysis and support continuous improvement initiatives. Monitor quality metric...

Job Description: Production Engineer Position Title : Production Engineer Department : Manufacturing Location : Chennai - Ambattur Reports To : Production Manager Job Summary : The Production Engineer will be responsible for overseeing the day-to-day production activities, ensuring optimal performance, quality, and efficiency. This role requires a strong understanding of manufacturing processes, problem-solving skills, and the ability to implement continuous improvement initiatives. Key Responsibilities : Monitor and control production parameters to maintain product quality and consistency. Ensure that all production operations are carried out in compliance with safety regulations and qualit...

We are hiring for QC Associate for Vadodara location. QC Associate Experience - 2 to 4years CTC - 3lpa to 7lpa Location -Vadodara Skills -7QC tools like CAPA, RCA, FMEA, SPC Job Responsibilities: Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations. Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect and other data sources, at a set frequency as defined by the business. Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants. Perform random sample c...