944 7Qc Jobs - Page 10

Urgent Reuirement for Quality Analyst ( 1 years Insurance, Customer, Collection experienced ) Premium process fluent or good English Communication Salary :- upto 30k Location - Ghansoli Salary date - 1st of every month HR Akshada 8097919712

Roles and Responsibilities * Conduct call audits to ensure compliance with quality standards and identify areas for improvement. * Monitor calls to provide feedback to agents on their performance and suggest improvements. * Develop and implement quality tools such as Pareto analysis, Fishbone diagrams, and RCA to resolve issues. * Collaborate with the team to improve outbound sales processes, metrics, and Voice Process. Desired Candidate Profile * 4-9 years of experience in a BPO or call center environment. * Strong knowledge of Quality Analysis tools such as Call Audit, Call Monitoring, Call Calibration, Feedback. * Experience with Quality Monitoring software like QC Tools.

Role & responsibilities New process development and implementation Trial execution and design review Cost improvement ideas and implementation Troubleshooting and permanent countermeasures Process capability improvement with CFT approach Process improvement and standardization Defect/Scrap of tires analysis and countermeasures Preferred candidate profile Key Skill Requirements- Adaptive to change Basic knowledge of tire Logical thinking and hard working Sound knowledge of QC tools Good analytical skills with data analysis Good knowledge of MS word / Excel /PPT Good communication skill Key Areas- Quality & Technology Qualification- Diploma / BE/B.Tech (Mechanical) Experience- 0-5 Years

Role - Quality Analyst Skills - Call Audits | Chat audits | International Process | QC Tools |RCA Exp - Min 2 yrs Loc - Hyderabad Immediate joiners Only WFO | Both ways Cabs | night shifts teena.ghrs@gmail.com | 9116324602

About the Team: ZF''s Commercial Vehicle Solutions (CVS) division helps shaping the future of commercial transportation ecosystems. Our mission is to be the preferred global technology partner for the commercial vehicle industry. CVS Division is supported by approximately 25,000 employees working at 61 locations in 28 countries. What you can look forward to as Manager - Process Quality / Customer Quality: Monitoring of customer quality performance (e.g.: customer score cards, top customer issues, PPMs, warranty score, etc.) Responsible of customer communication / Resolution for proper follow-up of customer concerns, negotiations, customer quality audits/visits, etc. Drive compliance of Custo...

Role & responsibilities Quality Checking operator will be responsible for Quality control work of the entire packaging SCM operation at PAN india at round the clock as per the requirement at WH location of business his major responsibility includes Receiving and analyzing the sample received from different Flipkart asset Execute the testing as per SOP provided by the design lead Ensure Process adherence and 5s across the lab asset Conducting experiments under defined conditions to verify/reject various types of hypotheses using refined scientific methods Record all data and results in specified forms (paper and electronic) with accuracy and responsibility. Maintain equipment and assist in or...

This Position reports to: Production Engineering Manager Your role and responsibilities: In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and skilled teams with the aim to meet customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase by collaborating with local functions that contribute to the quality results to reach the targets for the organizational unit and aim f...

Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. *If interested, Please share your resume on simranbagga@policybazaar...

Join us as a Quality Automation Specialist, Selenium In this key role, youll be undertaking and enabling automated testing activities in all delivery models Well look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer value Youll be working closely with feature teams and a variety of stakeholders, giving you great exposure to professional development opportunities We're offering this role at associate vice president level What you'll do Joining us in a highly collaborative role, youll be contributing to the transformation of testing using quality processes, tools, and methodologies, significantly improvin...

Join us as a Quality Automation Specialist In this key role, youll be undertaking and enabling automated testing activities in all delivery models Well look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer value Youll be working closely with feature teams and a variety of stakeholders, giving you great exposure to professional development opportunities We're offering this role at associate vice president level What you'll do Joining us in a highly collaborative role, youll be contributing to the transformation of testing using quality processes, tools, and methodologies, significantly improving control,...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

PRINCIPLE PURPOSE OF JO This role is to develop, measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of senior quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. Senior quality analyst is also expected to analyze data, identify and flag potential risk areas & recommend preventive action. Senior quality analyst works closely with the operations team in achieving and maintaining accuracy and overall efficiency on the program. JOB RESPONSIBILITIES End to end deployment of quality function in assigned projects. Driving six sigma initiatives in assigned projects. R...

Dear Candidate , Please share your resume in case below profile suits - Jitendra.Pandey@cotiviti.com / 7350534498 Team Lead Quality General Summary: We are seeking a dynamic and experienced Team Leader, Quality to guide and support our quality assurance team within the healthcare domain. This role is pivotal in ensuring high standards of transactional quality, supporting continuous process improvement, and enhancing process training initiatives. The ideal candidate will have a strong background in healthcare operations, a proven track record of supporting quality management initiatives, and the ability to lead a team toward achieving operational excellence. Job Responsibilities: Team Supervi...

Designation -- Quality Executive Job Description We are seeking a detail-oriented and skilled Data Annotation Specialist to join our dynamic team in Noida. The ideal candidate will have a strong background in data annotation and labeling, with excellent communication skills and a commitment to quality assurance. In this role, you will be responsible for accurately annotating and labeling data to support our ongoing projects. Key Responsibilities : - Perform data annotation and labeling tasks for various data types, including text, images, and audio. - Ensure high-quality outputs by adhering to established guidelines and standards. - Collaborate with cross-functional teams to understand proje...

1) To carry out periodic audits of the process records. 2) To reject the material and stop process if any non-conformities observed. 3) Evaluate daily and monthly rew-rejections. 4)Knowledge of Molding/ Plastic processing 5)Good Analytical Skill 6)Customer oriented 7)Drive Initiative Result orientation 8)Knowledge of 7 QC Tools , 8D analysis, 9)CAPA, Kaizen 10)Team management

1) To carry out periodic audits of the process records.. 2) To reject the material and stop process if any non-conformities observed. 3) Evaluate daily and monthly rew-rejections. 4)Knowledge of Molding/ Plastic processing 5)Good Analytical Skill 6)Customer oriented 7)Drive Initiative Result orientation 8)Knowledge of 7 QC Tools , 8D analysis, 9)CAPA, Kaizen 10)Team management

About The Role Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridg...

Responsibilities: Lead supplier quality initiatives: SQA, PPAP, APQP, Process Audits & 7QC. Conduct supplier audits, develop strategies & improve perfornces. Your Responsibilities will be: Ensure the implementation of the containment action at supplier site to protect plant and Customer; Support the escalation process; Support the supplier Cost recovery process application; Ensure the application of experience capitalization and share best practices within the SQ organization; Lead the Improvement programs of the worst suppliers at division level in cooperation with Purchasing, SQ and Purchasing Commodity and any relevant function needed from the Division; On site visit at the suppliers to c...

Only For CHENNAI | Quality Analyst | International BPO Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With Any 3 to 4 QC Tools Out of 7 1 Yr of QA With International BPO On Papers (Mandate) Only International Process in QA Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For CHENNAI INTERNATIONAL QA EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international ...

Job Title: Quality Team Leader Life Insurance Process Location: Gurgaon (Sector 18) Company: Globiva Work Mode: Work from Office Working Days: 6 Days (Fixed Off) About the Role: We are looking for a Quality Team Leader with proven experience in managing a QA team within the Life Insurance domain. The ideal candidate should be well-versed in call audits, calibrations, QC tools, and performance monitoring to ensure compliance, accuracy, and customer satisfaction. Key Responsibilities: Lead, mentor, and manage the Quality Analysts (QAs) team. Conduct call audits to evaluate communication, compliance, and accuracy of customer interactions. Drive call calibrations with internal teams and clients ...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

On a typical day you will: Do Quality inspection during different stages of installation process Work in a safe manner in accordance with all Environmental Health & Safety guidelines. Stay away overnight as and when required Activities/Responsibilities: Conduct Quality Inspections: Perform thorough quality inspections at various stages of the installation process to ensure compliance with industry standards. Verify Templates: Ensure the accuracy and proper placement of templates used during installations. Check Rail Alignment: Inspect and verify the alignment of rails to guarantee optimal performance and safety. Inspect Car Frames: Examine car frames to ensure they meet design specifications...

Your one share can give Job who need it* *Interview arrangement* *Jobless OR immediately joining first preference* *Contact -9356395439* *Position* : *Quality *Location Pune *Experience*, 2-6 Yrs *Education* : BE/DME

Your one share can give Job who need it* *Interview arrangement* *Jobless OR immediately joining first preference* *Contact -9356395439* *Position* : *Quality MR *Location Pune chakan* *Experience*, 2-6 Yrs *Education* : BE/DME

We are searching for a reliable, innovative Production Engineer to oversee manufacturing processes at our company. You will join our growing team of professionals and be responsible for supervising staff, ensuring health and safety codes are followed, training workers in the responsible use of machinery, identifying problems in the production line, troubleshooting equipment, and completing various administrative tasks. Role & responsibilities Supervising the manufacturing processes, ensuring quality work is done in a safe, efficient manner as per relevant QC parameters. Liaising with other engineers to develop plans that improve production, costs, and labor required. Diagnosing problems in t...