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4.0 - 7.0 years
6 - 9 Lacs
Hyderabad
Hybrid
Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required. What youll be doing Primary Skills: NetApp FAS, EMC VNX, IBM StoreWize, HP, 3PAR, Azure Storage Account; Azure Backup, Recovery Services Vault, Netbackup, Tivoli Storage Management, CommVault, Acronis, VEEAM; NetbacukpExperience supporting enterprise class infrastructure.Backup/Media servers upgrades/deployment/supportEMC Networker/AVAMAR, VERITAS NetBackup, Commvault, Barracuda & RubrikPureDisk, Data Domain, MSDPPhysical tape libraries (Such as IBM, Dell & Quantum)Familiarity with DPA to configure the reports (or similar reporting tools)Understanding of basic Layer2 and Layer 3 backup concepts relevant to respective backup tools.Backup Engineers play an important and significant role in the day-to-day operations and delivery of IT infrastructure for enterprise Backup environment. Expected to implement to desired standards and support the following elements of an Enterprise caliber IT stackNetBackup, Networker, AVAMAR, Barracuda, Commvault and Rubrik backup technologies. Expected to know from a high level how all components of an enterprise IT stack work together and affect each other and have specialized knowledge and troubleshooting ability in at least 1 or more layers of the technology stack. Be able to effectively manage and work a ticketing support queue.Troubleshoot and assess performance issues using typical backup management tools. Effectively respond to critical customer outages related to hardware faults and software bugs within the infrastructure.Maintain new and/or existing environments including planning upgrades, tracking EOL dates and documenting inter-dependencies.Manage projects self-sufficiently and to 100% completion.Monitoring and troubleshooting the backup failures.Capacity monitoring of Disk poolsDeploying backup infrastructure and configuring backup for the hostsExecuting datacenter migrations and DR testsEffectively time track and report hours worked.Proactively address issues in the environment and provide resolution.Work with various vendors on problem tickets and drive vendors to resolution and root cause.Provide root cause analysis and log evaluation after outages.Create and manage necessary documentation including but not limited to system standards, run books, etc. Think creatively to provide solutions in the environment.Evaluating infrastructure readiness for new customer projectsParticipate in a weekend on call rotation.Additional Experience/SkillsetsScripting and Automation with PowerShell and PythonAbility to work on cross-functional teams.Excellent oral and written communication skills, with the ability to communicate to various levels of management.Understanding including the ability to monitor, tune and troubleshoot the Microsoft systems.Strong analytical capabilities
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Hybrid
Your day at NTT DATA The Collaboration Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to NTT clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge. This role has seasoned proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer Experience, Collaboration and/or End User Compute. What youll be doing Key Responsibilities: Interacts with clients on site and remote to meet complex requirements of a solution. Escalates unresolved problems and issues to the relevant third parties. Responds to escalated client requests. Escalates complex problems to the relevant third parties. Writes reports and proposals and completes and maintains project documentation. Assists with the documentation of standard operating procedures relating to installations and fixes. Acts as coach and mentor to more junior Implementation Engineers and Technicians. Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets. Included in higher complexity design work, with input to the design expected. Expected to take ownership of relevant technologies according to domain or specialization. Performs any other related task as required. Knowledge and Attributes: Seasoned understanding and appreciation of technical design and business principles. Seasoned project fundamental and administration ability. Seasoned project skills which are demonstrated in the execution of installations and other assignments. Excellent customer engagement skills Demonstrate relevant domain specialist knowledge. Excellent verbal communication skills. Client focused and displays a proactive approach to solving problems. Ability to work under pressure. Ability to coach, mentor and provide guidance to team members. Academic Qualification and Certifications: Bachelors degree or equivalent in Information Technology or Computing or a related field. Collaboration - Valid CCNP Voice/Collaboration Certification required. Customer Experience - NICE plus additional such as NICE Engage NCSE; NICE Engage NCIE (Installation); Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification. Additional certifications such as Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; NICE Inform; Avaya VOIP Integrations. Cisco VOIP Integrations; Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording. Avaya certifications such as Avaya Aura Core; Avaya Aura Contact Centre; Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya Experience Portal Administration. Verint certifications such as Workforce Management (WFM); Interactions; Speech; Additional DPA Genesys foundational Courses such as Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics. Genesys level 3 such as Genesys Cloud Integration Paths; Genesys Cloud CX - Development and Feedback Usage for Supervisors; Genesys Cloud CX - Gamification; Genesys Cloud CX - AI/Bots Knowledge Workbench; Genesys Cloud CX - AI/Bots Fundamentals; Genesys Cloud CX - AI/Bots Intent Miner; Genesys Cloud - Cloud Media Services Business Continuity; Genesys Cloud - Cloud Media Services Purchase to Port; Genesys Cloud - Cloud Media Services Telephony Connection Options. Data Centre - Relevant certifications such as HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage; Dell PowerEdge servers, Unity, PowerStore, PowerScale Isilon. Recoverpoint Appliance/VE, PowerProtect/Data Domain, VxRail, VMware Certified VCP-DCV, vSAN, SRM; Dell Information Storage Associate - DCA-ISM; Veeam Backup and Recovery and or Veritas Netbackup; Azure Fundamentals; Cisco UCS Servers. Cisco MDS and Brocade SAN Switches - Zoning. End User Compute - Relevant certifications such as Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training Certification (AZ-900); Microsoft 365 Certified - Teams Administrator Associate; AZ-103 - Azure Administrator Associate; Microsoft Certified - Azure Identity and Access Administrator; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified Solutions Associate - Server 2016; AZ-500 - Microsoft Azure Security Technologies. Networking - Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.; Cisco Dev Net certification. Security - Certifications such as Azure Certified Security Engineer / PCNSE / FCP / CCNP Security / CISSP / Automation certifications or equivalent preferred. Cloud Security certifications and certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate is advantageous. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Terraform; Azure; Sentinel; EDR Defender for Cloud; Microsoft Security; Devops Ci/CD Pipelins; Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance); Version Control (Git); Microservices (Kubernetes, Azure Containers); Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS); Azure Infrastructure as Code; Azure Administration; Hybrid Cloud; Networking (Firewalls, LAN, VPN); Automation; MS Office365; Power BI Administration; Scripting (PowerShell); ZTNA. Required Experience: Seasoned work experience in technical implementation engineering technologies such as Networking, Data Centre, Security, Customer Experience, Collaboration and/or End User Compute etc. Seasoned experience engaging with clients and conducting presentations. Seasoned report writing experience. Seasoned project management. Required Experience (specific to Collaboration) - Seasoned experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systems. Seasoned experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS. Seasoned experience with Border Element, media resources, SRST/SRSV. Seasoned experience with Cisco Unified Contact Centre Express, including but not limited to UC Manager integration, scripting, high availability clustering. Seasoned experience with design and implementation for UC environment. Seasoned experience with CME/CUE. Seasoned experience in dial plan designs and implementation. Seasoned experience with virtualization, specifically VMware, Cisco UCS B/C-Series servers and wireshark. Seasoned experience with Cisco TelePresence video solutions. Seasoned experience with Cisco audio and video conferencing solutions. Seasoned experience with Webex Calling and Webex Contact Centre solutions. Seasoned experience with voice carrier systems from Telkom, Neotel, Vodacom, MTN. Seasoned experience with multi-cluster call manager environments. Seasoned ARC and Call Cabinet expertise is advantageous. Seasoned experience in Network switching and routing. Required Experience (specific to Networking) - Seasoned work experience in technical implementation engineering, specific to Networking technologies. Seasoned experience engaging with clients and conducting presentations. Seasoned report writing experience. Seasoned project management. Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers. Seasoned experience in diagnosis and troubleshooting. Required Experience (specific to Security) - Seasoned experience in SOC Analysis Operations. Seasoned experience in SIEM usage for investigations. Seasoned experience in Azure or AWS or GCP. Seasoned experience in Security technologies. Seasoned experience in technical support to clients. Seasoned experience in handling security incidents end to end. Seasoned experience in security concepts and application of those concepts. Seasoned experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools. Seasoned experience in log collection mechanism such as Syslog, Log file, DB API. Seasoned experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools. Seasoned knowledge on log collection mechanism such as Syslog, Log file, DB API. Seasoned experience in ETL concepts, data processing at scale and data stream pipelines through Terraform. Seasoned experience in Java, Python, TypeScript, JavaScript, R, .NET, PowerShell Seasoned experience in usage of source control systems, Git and CI/CD pipelines using Terraform. Seasoned experience in sound practices on securing data and systems by applying appropriate authentication and authorization controls. Seasoned experience in Event Driven Development and asynchronous operations.
Posted 3 months ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Detailed : 5+ years hands-on experience on HPE 3Par Storage Boxes (StoreServ 8400). 4+ years hands-On experience on NetApp Ontap 8 and greater version. Good understanding on SAN fabric protocols; SAN routing; Zone configuration. Good understanding on NAS and IBM switches. Good understanding on storage performance analysis and troubleshooting storage capacity management and planning. Planning and coordinating Storage box upgrades. Engaging with vendor support and work on technical issues. Working on storage provisioning tasks beginning with end user requests; through the creation of volumes; mapping and ensuring storage availability. Primary Skill HP3PAR Secondary Skill NetApp
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
St. Josephs School is looking for Music Teacher to join our dynamic team and embark on a rewarding career journey Teach students about music theory, history, composition, performance, and appreciation, using a variety of instructional techniques and materials Develop and implement lesson plans that align with the school's curriculum and cater to the needs and abilities of individual students Help students develop their technical skills on various musical instruments, such as the piano, guitar, drums, and violin, or in vocal performance Prepare students for concerts, recitals, and other performances, providing guidance on rehearsal techniques, stage presence, and musical interpretation Assess students' progress regularly and provide feedback on their strengths, weaknesses, and areas for improvement Maintain accurate records of student attendance, grades, and performance evaluations, and communicate with parents and guardians as needed Experience teaching music to students of all ages and skill levels, with a strong emphasis on performance Music Teacher Qualification : Good knowledge of singing Good knowledge of instruments (Keyboard & Guitar) Experience : 3-5 years of experience Skills : Strong interpersonal and communication skills.
Posted 3 months ago
2.0 - 5.0 years
4 - 7 Lacs
Tamil Nadu
Work from Office
The NetApp Storage Platform, IT IS_DCS_Storage Admin_HDS role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the NetApp Storage Platform, IT IS_DCS_Storage Admin_HDS domain.
Posted 3 months ago
1.0 - 4.0 years
1 - 4 Lacs
Lucknow
Work from Office
Townhall Public School is looking for Music Teacher to join our dynamic team and embark on a rewarding career journey Teach students about music theory, history, composition, performance, and appreciation, using a variety of instructional techniques and materials Develop and implement lesson plans that align with the school's curriculum and cater to the needs and abilities of individual students Help students develop their technical skills on various musical instruments, such as the piano, guitar, drums, and violin, or in vocal performance Prepare students for concerts, recitals, and other performances, providing guidance on rehearsal techniques, stage presence, and musical interpretation Assess students' progress regularly and provide feedback on their strengths, weaknesses, and areas for improvement Maintain accurate records of student attendance, grades, and performance evaluations, and communicate with parents and guardians as needed Experience teaching music to students of all ages and skill levels, with a strong emphasis on performance
Posted 3 months ago
4 - 8 years
0 - 0 Lacs
Pune
Work from Office
The Storage & Backup L2 Engineer will be responsible for the operation, maintenance, and support of storage and backup systems in the data center. This role will primarily focus on managing Data Protector backup tools and HP storage solutions, including tape and media management. The engineers will work closely with other IT teams to ensure data integrity, availability, and compliance with backup policies and procedures. Skills - HP Data Protector, Unity Storage, Brocade San Switches, EMC Networker
Posted 4 months ago
4 - 9 years
12 - 15 Lacs
Bengaluru
Work from Office
Strong exp in understanding Server Architecture, HBA adapters, CNA adapters. Expert knowledge of OS (Linux / Windows / VMware) system level concepts Strong Storage expertise on SAS, SCSI, SATA, ISCSi, DAS, NVMe, SSD & HDD protocols. Required Candidate profile Good knowledge in any of the storage products like 3PAR, Alletra/Primera, Nimble, DELL, Cisco. Good knowledge in Shell & Python. Prepare file defect reports and report test progress Perks and benefits Perks and Benefits
Posted 4 months ago
2 - 7 years
1 - 5 Lacs
Jaipur
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : Backup and Recovery Systems Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at basic and intermediate levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Provide L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation for system configurations. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Dell EMC SAN Architecture and Design. Good To Have Skills: Experience with Backup and Recovery Systems. Strong understanding of storage area networks (SAN) architecture and design principles. Knowledge of backup and recovery systems and best practices. Experience in configuring and maintaining Dell EMC storage solutions. Ability to troubleshoot and resolve issues related to SAN infrastructure. Additional Information: The candidate should have a minimum of 2 years of experience in Dell EMC SAN Architecture and Design. This position is based at our Jaipur office. A 15 years full time education is required.
Posted 4 months ago
3.0 - 8.0 years
5 - 10 Lacs
ahmedabad
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : Backup and Recovery Systems, No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on configured services running on various platforms within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide hardware/software support for configured services. Implement technology at the operating system-level. Perform L1 and L2/ basic and intermediate level troubleshooting. Maintain production and development systems. Collaborate with team members to resolve technical issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Dell EMC SAN Architecture and Design. Good To Have Skills:Experience with Backup and Recovery Systems. Strong understanding of storage area networks. Knowledge of data backup and recovery processes. Experience in designing storage solutions. Familiarity with Dell EMC storage products. Additional Information: The candidate should have a minimum of 3 years of experience in Dell EMC SAN Architecture and Design. This position is based at our Ahmedabad office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted Date not available
4.0 - 9.0 years
7 - 12 Lacs
mumbai, pune, bengaluru
Work from Office
Your Role Administer and maintain enterprise storage systems (e.g., NetApp, EMC, Pure Storage, HPE 3PAR). Deep knowledge ofSAN/NAS technologies and protocols (iSCSI, FC, NFS, CIFS/SMB) Proficiency instorage zoning, LUN provisioning, and replication technologies Your Profile 4-12 years of experience indesigning, implementing, and managing Storage Administration SAN (Storage Area Network) and NAS (Network Attached Storage) solutions. Perform regular backups, data replication, and disaster recovery testing. Provide L2/L3/L4 support for complex storage issues, including root cause analysis and permanent fixes. Deploy and install SAN, NAS, and DAS storage systems from vendors like Dell EMC, NetApp, HPE, IBM, etc. What will you love working at Capgemini Working with latest enterprise storage solutions, cloud-integrated platforms, and hybrid infrastructure. Clear career progression paths from L2 support to architecture and consulting roles Be part of mission-critical projects that secure and optimize networks for Fortune 500 clients.
Posted Date not available
6.0 - 9.0 years
8 - 11 Lacs
mumbai
Work from Office
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. Primary Skills - HPE3PAR, Nimble, PURE, EMC, Simplivity, Veeam Availability Suite, Data Domain Secondary Skills - Avamar, IDPA Backup Administration Veeam Availability Suite, Avamar, IDPA Implement Veeam Availability Suite, Avamar, IDPA Deduplication. IP Network, WAN and LAN free (SAN) based data backup design and configuration (familiarity). Data protection and backup recovery solutions familiarity such as using virtual tape, disk to disk to tape, data replication. Unix and/or Windows systems administration experience. Configuring, Maintaining NDMP backups for various NAS technologies. Configuring, Maintaining and Troubleshooting Database Backups - Planning for Media rotation, Management and Offsite Movement Scheduling of New Backups/ Modifying existing Jobs. Performing Restores Backup Monitoring and Reporting Tool Installation. Troubleshooting Backup Failures. Scripting / Automation of Minor Tasks Storage/Hyperconverged HPE3PAR, Nimble, PURE, EMC, Simplivity Install, configure as well as maintain storage hardware backup inclusive of physical plus virtual tape libraries or drives along with disk storage targets. Perform activities related to install, configure and managing SAN devices and fiber switches. Administer Brocade director FC switches as well as blade chassis FC devices. Execute FC zoning for development and production storage volumes. Manage Pure snapshot as well as recovery methods for storage volumes. Execute across-site replication of significant DR data. Supervise volume replication overnight jobs and execute improvements. Oversee IO performance of production along with development of databases LUNs. Conduct bottleneck evaluation to identify performance issues. Ensure backup methods are in place as well as tested for FC LUNs. Develop and maintain records for entire storage as well as FC systems. Primary Skills Storage Administration SAN Switch Pure Storage HPE3Par, HP3PAR, 3PAR Oracle ZFS Data Domain Isilon Backup Administration Veeam Avamar Data Domain
Posted Date not available
15.0 - 20.0 years
1 - 5 Lacs
bengaluru
Work from Office
Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : Dell EMC SAN Architecture and DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, collaborating with team members, and ensuring that all configured services operate smoothly across multiple platforms. You will be responsible for both remote and onsite support, troubleshooting hardware and software problems, and implementing technology solutions at the operating system level. Your role will require you to navigate through basic and intermediate level challenges while adhering to defined operating models and processes. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a collaborative environment.- Monitor system performance and proactively identify areas for improvement to enhance service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration, Dell EMC SAN Architecture and Design.- Good To Have Skills: On-Prem - NetApp, Dell EMC PowerMax, vSAN, Cloud NetApp CVO and FSxN- Good To Have Skills: Experience with Dell EMC SAN Architecture and Design.- Strong understanding of storage area network protocols and technologies.- Experience with troubleshooting and resolving SAN-related issues.- Familiarity with backup and recovery solutions in a SAN environment. Additional Information:- The candidate should have minimum 6-8 years of experience in Netapp Storage Area Network (SAN) Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
15.0 - 20.0 years
1 - 5 Lacs
bengaluru
Work from Office
Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : Dell EMC SAN Architecture and DesignMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration.- Good To Have Skills: Experience with Dell EMC SAN Architecture and Design.- Strong understanding of server and network infrastructure.- Experience with troubleshooting and resolving technical issues in a timely manner.- Familiarity with various operating systems and their configurations. Additional Information:- The candidate should have minimum 4-6 years of experience in Netapp Storage Area Network (SAN) Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
15.0 - 20.0 years
1 - 5 Lacs
bengaluru
Work from Office
Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : Dell EMC SAN Architecture and DesignMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on hardware and software support while implementing technology at the operating system level across server and network areas. Your role will also include basic and intermediate level troubleshooting, ensuring that systems remain operational and efficient. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration.- Good To Have Skills: Experience with Dell EMC SAN Architecture and Design.- Strong understanding of storage area network configurations and management.- Experience with troubleshooting and resolving hardware and software issues.- Familiarity with operating system-level implementations and configurations. Additional Information:- The candidate should have minimum 4-6 years of experience in Netapp Storage Area Network (SAN) Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
15.0 - 20.0 years
4 - 8 Lacs
gurugram
Work from Office
Project Role :Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to the overall efficiency and reliability of the systems in place. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for incident management.- Provide training and support to junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dell EMC SAN Architecture and Design.- Strong understanding of storage area networks and their components.- Experience with troubleshooting and resolving SAN-related issues.- Familiarity with data backup and recovery solutions.- Knowledge of performance monitoring tools and techniques. Additional Information:- The candidate should have minimum 3 years of experience in Dell EMC SAN Architecture and Design.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
2.0 - 6.0 years
6 - 10 Lacs
bengaluru
Work from Office
About The Role Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery and bring depth of expertise to various engagements. Your typical day will involve collaborating with clients to gather requirements, analyzing their needs, and implementing technology best practices. You will be sought out for your expertise, enhancing Accenture's reputation in the marketplace. By leveraging your technical knowledge and business acumen, you will help shape strategies that bring emerging ideas to life, ensuring that both Accenture and its clients achieve their goals effectively and efficiently. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior professionals to foster their growth and development. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAN Storage - DELL EMC PowerMAX, SAN Switches Cisco NAS Storage:DELL EMC PowerScale h700, eNAS- Strong understanding of storage area network technologies and best practices.- Experience with data storage solutions and infrastructure management.- Ability to analyze and design complex systems to meet client needs.- Excellent communication skills to effectively convey technical concepts to non-technical stakeholders. Backup Technologies:DELL EMC Networker, Data Domain Additional Information:- Should have knowledge in VMware environment, Server knowledge - Linux, Unix, Windows, AIX- The candidate should have minimum 5 years of experience in Dell EMC SAN Architecture and Design.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
8.0 - 13.0 years
11 - 15 Lacs
pune
Work from Office
Provide expert-level support for storage systems including SAN, NAS, DAS, object storage, and backup technologies. Design and implement storage solutions based on enterprise requirements (performance, availability, scalability). Perform root cause analysis on complex storage and backup issues, providing permanent resolutions. Lead storage migrations, upgrades, and integration projects. Establish and enforce storage policies, standards, and best practices. Drive automation initiatives for storage provisioning, monitoring, and reporting. Collaborate with infrastructure, application, and cloud teams for seamless storage integration. Maintain documentation for storage architecture, processes, and configurations. Provide capacity planning and performance analysis to ensure optimal performance and cost efficiency. Manage storage vendors and support cases as needed. Technical Skills & Tools: Storage Platforms: NetApp, Dell EMC (VNX, Unity, PowerMax), IBM, HPE 3PAR/Nimble, Pure Storage. SAN Technologies: Brocade, Cisco MDS. Backup Solutions: Commvault, Veeam, NetBackup, Data Domain, Avamar. Protocols: FC, iSCSI, NFS, SMB, CIFS. Scripting & Automation: PowerShell, Ansible, Shell scripting. Monitoring Tools: SolarWinds, Nagios, SNMP-based tools. Cloud Storage: AWS S3/EBS/Glacier, Azure Blob/File, Google Cloud Storage (preferred). Strong understanding of storage tiering, deduplication, compression, snapshots, and replication
Posted Date not available
7.0 - 10.0 years
14 - 20 Lacs
bengaluru
Hybrid
Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In todays fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what next for you. What you'll do: The candidate provides Operate, Admin and Consulting support on Storage infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve customers issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Must Have: Technical knowledge on Object, File & Block storage with cloud data management solutions Installing, Configuring & Troubleshooting of at least 2 of the storage skills Scality, DDN Storage, GPFS, Luster. Qumulo , object storage with linux Good Knowledge on Parallel/Distributed file system Firmware and management experience on above Storage Basic Operating Systems Knowledge Install, configure, administration and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors) Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Troubleshooting performance related issues on HW and Operating system Working knowledge on AIX , Redhat , CentOS , SUSE Linux and HP UX Should be ready to work in 24x7 rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Complex troubleshooting experience and Logical Problem-solving approach Ability to work in a Solution environment, collaborating across Technology Teams. Good to have: Certification on any of the Scality, DDN Storage, GPFS, Luster. Operating Systems Knowledge administration and support on Linux, VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. What you need to bring: Bachelors degree in Engineering (or Equivalent). Experience: Minimum 6-7 years of experience in Storage & Backup administration support Should possess strong knowledge of Object, Block, File Storage technology and good understanding of Parallel & distributed file system. Additionally other domains such as storage/SAN/networking/database Relevant certification on the latest track like Scality, DDN Storage, GPFS, Luster will be an added advantage. Flexible to work in 24X7 support environment ITIL certification is an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Posted Date not available
3.0 - 7.0 years
6 - 10 Lacs
pune
Work from Office
Job Purpose The Storage Engineer is responsible for supporting and maintaining availability and performance of all disk storage & SAN switches in production as well as non-production environments. This individual works as part of a results-oriented service delivery team and supports other storage engineering & operations teams. Additionally, the Storage Engineer participates in root cause analysis of problems, identifies areas for process improvement, remediates issues, and executes tasks to deliver on project-based initiatives. Responsibilities Provide L1 support for all disk storage related issues across the enterprise Respond to and assist in production operations in a 24/7 environment Provide support to and coordinate with internal users, operations staff, and vendor resources for root cause analysis Participate in an on-call rotation for after-hours support based on escalations Provide technical analysis, resolve problems, and propose solutions Participate as a resource for project driven initiatives Identification and automation of manual tasks using scripting and application development Knowledge and Experience Mid-level experience with a variety of disk storage subsystems and SAN switches including Hitachi, Nimble, NetApp, Qumulo and Brocade. Deep understanding of SCSI, NFS and CIFS protocols Disk Storage configuration management experience Hands on experience with storage-based replication technologies Automation tools Good English speaking and written skills Top-tier critical thinking and problem-solving skills Ability to work in a service-oriented team environment Project Management, organization, and time management Customer focused and dedicated to the best possible user experience Able to communicate effectively with both technical and business resources
Posted Date not available
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