Technical Support Engineer (IT Operations) Intertec Systems

3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As an IT Operations Engineer at our company, your primary responsibility will be to ensure seamless and efficient IT operations. Your role will include 24x7 monitoring, batch job execution, backup/restoration management, and coordination with vendors. It is crucial to adhere to operational best practices, handle incidents proactively, and support audits effectively. Key Responsibilities: - Provide 24x7 monitoring of IT systems to promptly address any backup job failures. - Coordinate with bank vendors for any ATM/CCDM-related issues identified through monitoring alerts. - Log tickets in the ITSM tool, assign them appropriately, coordinate actions, and resolve tickets efficiently. - Execute a...

Posted 1 month ago

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Technical Support Engineer (IT Operations) Intertec Systems

3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

We are seeking a dedicated and experienced IT Operations Engineer to become a part of our IT operations team. As an IT Operations Engineer, your primary responsibility will be to ensure smooth and efficient IT operations, which includes 24x7 monitoring, batch job execution, backup/restoration management, and coordination with vendors. This role requires strict adherence to operational best practices, proactive incident handling, and support for internal and external audits. The position may require rotational working hours and shifts as our IT operations function 24x7x365. **Key Responsibilities:** **Monitoring and Incident Coordination**: - Monitor IT systems 24x7 to promptly address any ba...

Posted 3 months ago

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