Industrial Operations Engineer - B Capgemini

3.0 - 6.0 years

3 - 7 Lacs

gurugram

Work from Office

- Core Responsibilities Managing Team of Technical Support Engineers Direct, administer and control day to day operations Ensure compliance with established company and regulatory guidelines and procedures in order to provide high quality service and extraordinary customer experience Manage staffing through appropriate hiring and attrition management Schedule Management and Rostering Ensure and promote development of the area management team/succession planning through coaching, training, and leadership development Requirements Proven Work Experience as a Team Leader/Front Line Manager for a Technical Team In-Depth Knowledge of Performance Metrics/NPS/CSAT Organizational and Time-Management Skills Possesses Excellent Communication Skills Client Handling Skills

Posted Date not available

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